Providence, RI30+ days ago
Responsibilities Service and manage all accounts you oversee Actively prospect new business opportunities by reaching out to URI Athletics fans and local businesses Keep accurate CRM records and perform necessary follow-ups with customers to close sales Develop and implement creative strategies to drive ticket sales and enhance customer experiences Provide exceptional customer service to corporate groups and all clients Perform grassroots marketing activities at various locations across greater New England to drive fan development and sales lead generation Collaborate with departments such as Box Office, Marketing, Event Services, Catering, Operations, and Ticket Operations to ensure efficient quality servicing of accounts and share best practices to support team goals Assist with processing sales transactions through Paciolan Contribute to the positive culture of the sales team by actively participating in meetings and training sessions Achieve and exceed daily, weekly, monthly, and annual activity/revenue goals Facilitate special projects and other duties as assigned Involvement with game day responsibilities, including ticket sales, engaging prospective clients, promotions, and sales Qualifications Bachelor''s Degree from an accredited college or university with major course work in Marketing, Public Relations, Communications, Hospitality/Sports Management, Business or a related field is preferred Prior ticket sales and service experience preferred Self-starter with a desire to succeed and a positive attitude Comfort with making outbound phone calls in a professional and friendly manner Ability to work flexible hours, including nights, weekends, and holidays Passion for creating memorable experiences for people Excellent interpersonal and communication skills Strong organizational, planning, and time management skills; ability to multitask Strong leadership skills with an aspiration to improve sales techniques and processes Proficiency in CRM, Adobe, Google, and MS Office programs Can interact successfully with groups from diverse backgrounds Flexible-must be available to work evenings, weekends, and all event days as assigned Team player who is creative and a proactive problem solver Strengthened by our Differences. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.