NewManager, Contact Center - Continuous Improvement American AirlinesManager, Contact Center - Continuous ImprovementFort Worth, TXLeads a team of analysts who specialize in process improvement and customer journey enhancement while working cross-functionally with all groups within the Customer Experience organization, including Customer Experience Innovation and Delivery, Reservations, Service Recovery, and Contact Center Technology, as well as with Finance and Loyalty, among others. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Manager, Global Airports and Contact Center Communications American AirlinesManager, Global Airports and Contact Center CommunicationsFort Worth, TX$98,000–$134,000 / yearThe Manager of Communications for Global Airports and Contact Centers is part of American’s Operations Communications team in the Global Engagement organization — a dynamic and collaborative team that helps shape the company’s actions through engagement with internal and external stakeholders to help build and protect the American Airlines brand and reputation. The right candidate is a strategic thinker, media relations expert, inspiring leader, creative writer and team player, who will play a critical role in communicating the airline’s goals to frontline leaders and team members, as well as telling American’s story externally.
NewData Center Manager Amazon Data Services, Inc.Data Center ManagerWink, TXYou’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
Account Manager Hajoca CorporationAccount ManagerFort Worth, TXEffectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, and customer contact files, and to analyze customer data. . Work with the customer, Profit Center Manager, and Credit Manager to facilitate payment of all accounts receivable; communicate any changes in a customer’s business that might cause a credit risk.
NewService Account Manager JobotService Account ManagerAbilene, TX$135,000–$170,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. For decades, they have specialized in engineering, construction, design-build, prefabrication, and facility services across sectors including healthcare, data centers, aviation, education, government, and large-scale commercial projects.
NewManager, Diagnostic Services - Breast Health Parkland Health and Hospital SystemManager, Diagnostic Services - Breast HealthFort Worth, TXCultivates and maintains positive working relationships with management, physicians, nurses, hospital staff, students, and vendors in order to provide optimal patient care, and interdepartmental cooperation, and improve effectiveness, productivity, and efficiency in support of overall Parkland and department goals. Serves as a liaison between the department and the information technology divisions coordinating and monitoring the implementation of various programs and systems such as the EMR and PACS to ensure the appropriate clinical operation and patient safety as requirements change.
NewNurse Manager, Acute Care Case Management JobotNurse Manager, Acute Care Case ManagementHouston, TX$120,000–$145,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Manager, Acute Case Management & Social Services: The Manager of Case Management & Social Services will lead a dynamic team and drive quality improvement and program outcomes!
Customer Service Case Manager TTECCustomer Service Case ManagerHouston, TXThey will also resolve a range of concerns by carefully listening to the customer and leveraging skills learned during training, combined with knowledge base tools to ensure their questions are answered and that they have a positive view of our client’s brand throughout the case management process. As a Customer Service Case Manager working on-site in Houston, TX, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.
NewData Center Technician Amazon Data Services, Inc. - A19Data Center TechnicianWink, TXPerforming server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services. Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they: - Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution.
NewRegistered Nurse Transfer Center - Patient Intake CHRISTUS HealthRegistered Nurse Transfer Center - Patient IntakeTyler, TXThe CHRISTUS Transfer Center RN will utilize problem solving and customer service skills to determine the best course of action for the patient, the physician, and the hospital by working closely with facility House Supervisors, referring physicians, ED and inpatient staff to ensure the effective and efficient transfer of every patient. Exhibits excellent customer service skills, including telephone and personal contact with all CHRISTUS Transfer Center groups (i.e. physicians, case managers, nurses, administrators, and colleagues).
NewManager – Web Development & UI/UX (Remote) TTECManager – Web Development & UI/UX (Remote)Austin, TXRemoteThe role centers on team leadership, client engagement, and delivery management: owning the day-to-day client relationship, running meetings and governance, and translating requirements into clear timelines, deliverables, and actionable items. The Manager sets technical directions for frontend engineering and ensures high-quality UI/UX outcomes by leading and enabling the team, rather than personally producing design or code.
NewNurse Manager of Critical Care ICU Methodist Hospital Stone OakNurse Manager of Critical Care ICUNew Braunfels, TXSeeking a Nurse Manager of Critical Care ICU who is responsible to the Director, Vice President and/or the Chief Nursing Officer for facilitating, coordinating and delegating the delivery of patient care to a defined group of patients during their entire hospitalization period. S/he is responsible 24 hours a day for the staffing and management of patient care in each of his/her units, for promoting the practice of professional nursing in a specified patient care area, and for the acquisition, development, and utilization of resources (human and material) needed to fulfill those responsibilities.
NewTest & Commissioning Manager Lemartec CorporationTest & Commissioning ManagerCorpus Christi, TX$110,000–$150,000In infrastructure, we specialize in general heavy civil construction, underground utilities, structures, electrical work, material production, roadways, bridges, specialty pavement overlays, environmental projects and commercial buildings. Through MasTec’s network of more than 22,000 professionals and subject matter experts in Engineering, Procurement, and Construction across over 400 locations throughout North America and the Caribbean, Lemartec is uniquely positioned to serve a diversified customer base.
Registered Nurse Case Manager Weekends Only St. David's Medical CenterRegistered Nurse Case Manager Weekends OnlyAustin, TXThe hospital has earned accreditation from the American Nurses Credentialing Center (ANCC) as a Magnet® hospital, the highest and most prestigious distinction a healthcare organization can achieve for nursing practice and quality patient care. Located in Central Austin, St. David’s Medical Center features a 371-bed acute care hospital and a 64-bed rehabilitation hospital, offering a wide range of inpatient and outpatient services.
Income Franchise Tax Senior Manager, State and Local Tax bdo consultingIncome Franchise Tax Senior Manager, State and Local TaxHouston, TX$99,750–$262,500 / yearA STS Tax Senior Manager, State and Local Taxation is responsible for advising clients of the tax implications relating to their business objectives, recommending alternate courses of action, as well as identifying different methods of complying with tax regulations. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.
Mergers and Acquisitions Tax Senior Manager, State and Local Tax bdo consultingMergers and Acquisitions Tax Senior Manager, State and Local TaxDallas, TX$99,750–$262,500 / yearA STS Tax Senior Manager, State and Local Taxation is responsible for advising clients of the tax implications relating to their business objectives, recommending alternate courses of action, as well as identifying different methods of complying with tax regulations. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.
Tax Senior Manager, Partnership bdo consultingTax Senior Manager, PartnershipHouston, TX$146,000–$200,000 / yearSignificant knowledge of taxation related to personal income, estate and gift tax and wealth retention strategies, as well as taxation of entities owned by business owners (partnership and corporate taxation), is required. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.
Mergers and Acquisitions (M&A) Tax Manager, State and Local Tax bdo consultingMergers and Acquisitions (M&A) Tax Manager, State and Local TaxDallas, TX$79,800–$168,000 / yearA State and Local Tax (SALT) Manager is responsible for advising clients of the tax implications relating to their business objectives, recommending alternate courses of action, as well as identifying different methods of complying with tax regulations. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.
Partnership Manager, Tax bdo consultingPartnership Manager, TaxHouston, TX$110,000–$150,000 / yearPerforms tax planning, preparation and research for Pass-Through business, manages client engagements, supervises and reviews work of team staff members, works closely with clients as well as internal managers and partners. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.
Tax Manager, Private Client Services bdo consultingTax Manager, Private Client ServicesHouston, TX$112,000–$150,000 / yearA Tax Manager, Private Client Services is responsible for utilizing their educational background and professional experience as well as their communication, time management, leadership, technical, business development, and people skills to provide tax compliance and consulting services to our high net-worth clients. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.
Tax Senior Manager, Private Client Services bdo consultingTax Senior Manager, Private Client ServicesDallas, TX$146,000–$200,000 / yearA Tax Senior Manager, Private Client Services (PCS) is responsible for utilizing their educational background and professional experience as well as their communication, time management, leadership, technical, business development, and people skills to provide tax compliance and consulting services to our high net-worth clients. Offering a high touch approach, we have extensive experience serving high net-worth individuals, their families, family offices, C-Suite executives, athletes, entertainers, as well as other people with complicated tax and financial structures.
NewSenior Manager Logistics Ryder SystemSenior Manager LogisticsAustin, TX$80,000–$90,000Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.
NewSenior Integrated Network and Mission Operations Manager LeidosSenior Integrated Network and Mission Operations ManagerHouston, TX$139,100–$251,450Leidos is seeking a highly experienced Senior Integrated Network and Operations Manager to lead and unify mission operations (GSFC & KSC), the Network Integrated Operations Center (NIOC), and Enterprise Systems Support (ESS) in support of NASA’s AEGIS program. The Integrated Operations Manager will lead a cross-functional team of engineers, operators, and enterprise systems (tools) personnel to ensure high availability, operational resilience, and mission success across NASA’s critical communications and IT systems.
NewNurse Manager - Blood Cancer Unit Medical City DallasNurse Manager - Blood Cancer UnitGrand Prairie, TXThe manager identifies the cost-effective systems needed to support the business of the department, taking into account business trends, resource availability and changes in customers related to our service to the Blood Cancer and Stem Cell population. 5 years' experience of management is required to include management of personnel, payroll, budgets, capital, busienss planning, marketing, physician relations, and management of supervisory positions.
NewNurse Manager - Antepartum Medical City DallasNurse Manager - AntepartumBedford, TXThis position establishes effective working relationships with all constituencies, including patients, physicians, employees, volunteers and vendors and is responsible for fiscal and human resource allocation based on guidelines. The manager identifies the cost-effective systems needed to support the business of the department taking into account business trends, resource availability and changes in customers.
NewPhysical Therapist – West Outpatient Center Christus HealthPhysical Therapist – West Outpatient CenterBeaumont, TXDemonstrates ability to work in multiple departments; able to communicate with supervisors when this need arises; able to transform from one setting to another easily; seeks out opportunities for new learning in different settings. Demonstrates the ability to exercise critical thinking, objectively reassessing patients each session, making adjustments during treatment that lead to highly efficient care.
NewRN Case Manager Medical City DallasRN Case ManagerBedford, TXThe RN Case Manager is responsible for promoting patient-centered care by coordinating the plan of care for the patient stay, managing the length of stay, ensuring appropriate resource management, and developing a safe appropriate discharge plan in collaboration with the multidisciplinary team. Considers patient’s readmission status or risk of readmission and develops strategies to mitigate including education on appropriately accessing healthcare resources, preventative education, and community based resources.
Tax Senior Manager, Core Tax Services bdo consultingTax Senior Manager, Core Tax ServicesHouston, TX$146,000–$200,000 / yearThe Core Tax Services Senior Manager is responsible for advising clients on the tax implications of their business objections, evaluating and selecting alternative actions to lessen tax burden and cost of compliance, identifying different methods of complying with tax regulations while acting as the primary client contact for complex tax issues. In addition, the Core Tax Services Senior Manager will be critical member of the office / region leadership team and actively participate in the marketing, networking and business development within an area of expertise and specialization while maintaining client relationships and acting as the primary contact for complex questions.
NewCustomer Service Manager Altamira Material SolutionsCustomer Service ManagerHouston, TXThe Customer Service Manager serves as both a working manager and team leader, actively handling key customer accounts, supporting escalated customer concerns, and coaching and developing Customer Service Representatives. Customer Service ManagerPosition SummaryThe Customer Service Manager is responsible for managing day-to-day customer service activities while directly supporting customers and leading the Customer Service team.
NewManager of Nursing Cardiac Rehabilitation Las Palmas Medical CenterManager of Nursing Cardiac RehabilitationEl Paso, TXAdditional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. The St. David’s HealthCare Registered Nurse (SDHRN) fulfills an important role as a central patient care provider responsible for the coordination and delivery of patient centered nursing care.
NewHVAC/R Branch Manager Commercial & Industrial CoolSysHVAC/R Branch Manager Commercial & IndustrialHouston, TX$84,500–$139,000In larger branches, the Branch Manager will be responsible for leading and directing the Dispatcher and Assistant Branch Manager (ABM); in smaller branches the Branch Manager will be responsible for leading and directing the Service Techs. Responsibilities include leading and directing the Dispatch and ABM functions of the branch; this includes but is not limited to, achieving the Annual Procurement Plan (e.g., hitting targeted vendor spend discount rates) and monitoring Dispatching functions daily.
NewTEMP Customer Experience Operations Supervisor TTECTEMP Customer Experience Operations SupervisorHouston, TXThe Customer Experience Operations Supervisor is responsible for the supervision of the Customer Experience teams and provides support for operational initiatives, which include identifying process improvement initiatives, analysis of call and escalation data, identification of workforce gaps and resolution, and presenting recommended action plans to the Sr. Additionally, the Customer Experience Operations Supervisor partners with the Customer Experience Specialists ensuring high levels of customer satisfaction and will assist escalated customer calls by providing guidance to the team member and/or assisting with the call to ensure best resolution for the Customer.
Production Manager Lennar HomesProduction ManagerAustin, TXFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Requires the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.
Manager - Contact Center Service Delivery United Airlines IncManager - Contact Center Service DeliveryHouston, TX$94,620–$123,184 / yearEmbraces a culture of continuous improvement, has expert knowledge of United product offerings/programs, has strong knowledge of call center management best practices, and fosters a community of respect with direct reports, peers, and leaders. Provides leadership to front line supervisors, who are responsible for coaching agents across multiple channels of communication - voice, email, chat and messaging.
Contact Center Manager MCI CareersContact Center ManagerAddison, TexasMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
CSX - Senior Manager, Contact Center Transformation PricewaterhouseCoopers LLPCSX - Senior Manager, Contact Center TransformationTX$124,000–$280,000 / yearAs a corporate and business strategy consultant at PwC, you will analyse client needs, provide consulting services across different strategic areas, and offer guidance and support to help clients develop and implement effective strategies that align with their business objectives and drive growth. This role offers the chance to drive strategic decision making, shape client outcomes, drive business growth, and mentor teams, all while contributing to PwCs intellectual capital in the field of contact center transformation.
CSX - Senior Manager, Contact Center Transformation Strategy& PricewaterhouseCoopers LLPCSX - Senior Manager, Contact Center Transformation Strategy&TX$124,000–$280,000 / yearAs a corporate and business strategy consultant at PwC, you will analyse client needs, provide consulting services across different strategic areas, and offer guidance and support to help clients develop and implement effective strategies that align with their business objectives and drive growth. This role offers the chance to drive strategic decision making, shape client outcomes, drive business growth, and mentor teams, all while contributing to PwC's intellectual capital in the field of contact center transformation.
CSX - Manager, Contact Center Transformation Strategy& PricewaterhouseCoopers LLPCSX - Manager, Contact Center Transformation Strategy&TX$99,000–$232,000 / yearp>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. You will analyse customer touchpoints, design customer journey maps, and offer guidance and support to help clients create seamless and personalised experiences that drive customer satisfaction, loyalty, and advocacy.
NewContact Center Transformation - Manager PricewaterhouseCoopers LLPContact Center Transformation - ManagerHouston, TX$99,000–$232,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members.
NewContact Center Transformation - Senior Manager PricewaterhouseCoopers LLPContact Center Transformation - Senior ManagerHouston, TX$124,000–$280,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. As a Senior Manager, you will apply your skills to lead large projects, innovate processes, and maintain operational excellence while interacting with clients at a strategic level to drive project success.
Project Manager Omni Channel Contact Center Q1 Technologies, IncProject Manager Omni Channel Contact CenterAUSTIN, TXThe Senior Project Manager will be part of the Global Information Services (GIS) team and will collaborate with customer business units, support groups, and the GIS organization to plan, organize, and manage the execution of critical projects, ensuring successful delivery and transition to operations. " Relevant certifications such as PMP, CSM, etc. " Proven experience in leading full lifecycle enterprise projects involving business processes, IT integration, and managing large global teams.
NewContact Center Manager Teacher Retirement System of TexasContact Center ManagerAustin, TXThis position will proactively work with the Pension Services leadership team, department staff, agency employees, TRS members and TRS executive leadership while having strong leadership skills, the ability to create a fun work environment while achieving our objectives, strong communication skills, and be able to work in a fast-paced environment that can change quickly based on business need. The Contact Center Manager role leads a team of 15 to 20 counselors to achieve our objectives consistently by coordinating work activities, providing oversight and direction, and monitoring the team's performance.
Product Manager - Contact Center GEICO GENERAL INSURANCE COMPANYProduct Manager - Contact CenterRichardson, TX$82,000–$157,850 / yearYou will be responsible for leading technical product strategy, driving the development and execution of product roadmaps, and ensuring that our solutions meet the needs of both our customers and business stakeholders while driving operational efficiency. You will collaborate closely with cross-functional teams, including engineering, operations, data analytics, AI, product, and business leaders to deliver high-impact solutions that drive business growth and customer satisfaction.
Capgemini Invent - Customer AI Product Manager - Contact Center AI Capgemini SECapgemini Invent - Customer AI Product Manager - Contact Center AIHouston, TX$121,400–$237,360 / yearIt delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. With a builder-advisor ("forward deployed") mindset, DDT delivers production-ready impact across operations and customer domains, redefining what enterprise AI advisory looks like in practice.
Software Engineering Manager - Contact Center The PNC Financial Services Group IncSoftware Engineering Manager - Contact CenterFarmers Branch, TX$65,000–$194,350 / yearPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. This role requires a leader who combines strong people management skills with hands on technical depth, remaining actively involved in solution design, delivery execution, and day to day engineering operations.
Contact Center Quality Assurance Manager MCI CareersContact Center Quality Assurance ManagerAddison, TexasMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Project Manager - Genesys Cloud Contact Center IVR Syntricate Technologies IncProject Manager - Genesys Cloud Contact Center IVRDallas, TXDetailed Job Description: As a Project Manager, you'll be working within our Professional Services customer-facing project management team to manage enterprise-wide Contact Center solutions for customers from many verticals. • Providing project managerial leadership and governance for moderate to large, complex projects involving multiple technologies or representing a significant revenue risk.
Contact Center Client Services Manager MCI CareersContact Center Client Services ManagerAddison, TexasMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.