Assist travelers with itinerary changes, cancellations, delays, and other time-sensitive travel disruptions • Communicate with the company's travel management platform, airlines, hotels, car rental agencies, and other travel vendors to resolve booking issues, refunds, credits, billing discrepancies, and other travel-related concerns. • Coordinate and book domestic and international business travel, including flights, hotels, rental cars, and ground transportation through the company's travel management platform or other approved booking methods when business needs require.