Experience in consumer finance, credit, banking, fintech, or other regulated environments (FCRA, ECOA, UDAAP), knowledge of credit reports and FICO Scores, and experience with conversational AI or LLM-based products, data labeling, rubric design, inter-rater agreement, failure-mode taxonomies, basic Python and Jupyter, or Legal and Compliance escalation processes is a plus. As myFICO expands its AI-powered product features, the Scores B2C team is hiring an AI Operations Analyst to review how our AI features talk to consumers about their credit, identify wrong or unsafe answers, and turn those findings into a better product.