Customer Service/BDC Representative Hendrick Automotive Group CorporateCustomer Service/BDC RepresentativeCharlotte, North Carolina$42,000–$55,000 / hourFull timeJoin Hendrick Automotive Group's Luxury Customer Concierge Center, where you'll support some of the world's most prestigious automotive brands from our state-of-the-art corporate facility in Charlotte. As a Luxury Customer Concierge, you'll be the first point of contact for customers of our luxury dealerships — handling inbound and outbound calls, texts, and emails with professionalism and care.
NewCustomer Care Representative iQor Holdings, Inc.Customer Care RepresentativeCharlotte, NCIn this role, you'll help customers navigate account questions while working collaboratively to resolve past-due balances - all while delivering an exceptional customer experience. We're hiring motivated Customer Service & Collections Representatives to support a major credit card portfolio.
Customer Care Support Specialist TalentBridgeCustomer Care Support SpecialistCharlotte, NC$17 / hourContract to hire Position Summary: The Customer Care Support will be responsible for administering supply and dispatch support for contracted accounts through various communication channels such as phone, fax, mail, and email. Experience: A minimum of 1 year in a combination of order processing, customer service, customer account maintenance/support, and dispatch experience.
Assistant Customer Care Manager - Charlotte, NC PulteGroup IncAssistant Customer Care Manager - Charlotte, NCCharlotte, NCHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name. As one of the nation's largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that's consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
Customer Care Center Specialist HomeTrust BankCustomer Care Center SpecialistCharlotte, NCFull timeHomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, and Tennessee. The CCC Specialist is involved in daily operations of all Electronic Services used by our Personal customers including Automated Telephone Banking, Retail Online Banking, Mobile Banking, Debit Card support and providing Deposit/Loan Account information.
Customer Care Specialist Saia IncCustomer Care SpecialistCharlotte, NC$20.10–$24.20 / hourRead, write, communicate and comprehend the English language in order to perform the various tasks of the job, including but not limited to: converse with co-workers and members of the general public, including customers; understand oral and written instructions as well as governmental regulations; respond to questions and inquiries from management and government representatives; and accurately complete various documents, reports and records required of the position. Supports terminal operations through clerical and customer service activities while ensuring shipment documentation is accurate, organized and properly processed.
Customer Care Coordinator CselitegetawaysCustomer Care CoordinatorCharlotte, North CarolinaIn this role, you will assist clients with coordination, updates, and general support, helping ensure as smooth and positive experience - especially for those preparing for upcoming trips and experiences. Follow up with clients prior to departure to ensure they feel prepared.
Unit Manager, Customer Care Piedmont Airlines, Inc.Unit Manager, Customer CareCharlotte, NCEmployment is contingent upon a valid driver's license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. The primary responsibility of the position is to manage the operational activities of the department in accordance with established policies and procedures, in a unit where the focus is on assisting passengers with boarding flights.
Customer Care Specialist (Telecom) – Growth Opportunity | Charlotte DistroCustomer Care Specialist (Telecom) – Growth Opportunity | CharlotteCharlotte, North CarolinaKey Responsibilities Handle customer interactions via phone, email, and chat Assist with billing inquiries, payments, and account updates Resolve customer issues and provide follow-up support Process account changes and cancellations Coordinate with internal teams (Sales, Operations, Service Delivery) Qualifications Customer service or call center experience Strong communication and problem-solving skills Ability to multitask in a fast-paced environment Comfortable handling billing questions Preferred Telecom experience Billing or account support experience Bilingual (English/Spanish) Requirements High School Diploma Apply Today Join a growing telecom company and build your career in customer support. #HireFinder #LI-PROMOTED #LI-Onsite $45,000 - $50,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
Customer Care Associate Carrier CorporationCustomer Care AssociateCharlotte, NC$64,500–$129,500 / yearTime off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more.
Customer Care Coordinator - Charlotte, NC Vensure Employer ServicesCustomer Care Coordinator - Charlotte, NCCharlotte, NCPriorities will include smooth onboarding, timely delivery, and courteous support throughout the customer lifecycle resulting in increased customer satisfaction, loyalty, and retention. Handle incoming calls, emails & chat from customers asking for help with their account, services, or other requests of Conterra.
U-Box Customer Care Representative (CDL) U-Haul International IncU-Box Customer Care Representative (CDL)Charlotte, NCThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Customer Care Advisor Circle Internet Financial LLCCustomer Care AdvisorCharlotte, NCRemote$29.50–$41 / hourCircle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. What you'll be responsible for: You'll be a part of a truly amazing team of people working directly with customers around the world, helping them to utilize the full potential of Circle while providing an outstanding customer experience with every interaction.
Weekend Customer Service and Dispatch Representative Horne Heating & Air ConditioningWeekend Customer Service and Dispatch RepresentativeBelmont, NC$20–$25 / hourFull timeYou will handle inbound and outbound calls, follow up on unsold estimates and open service opportunities, schedule and dispatch technicians based on urgency and availability, review work orders and technician notes, maintain accurate customer records, and communicate effectively with both customers and internal team members. If you enjoy staying busy, solving problems, and playing a critical role in keeping operations running smoothly, Horne Heating and Air Conditioning offers the stability, support, and opportunity to build a rewarding long-term career.
NewCustomer Service Team Lead Horne Heating & Air ConditioningCustomer Service Team LeadBelmont, NC$24–$27 / hourAs Customer Care Team Lead at Horne Heating and Air Conditioning, you'll be the first point of contact for your team, customers, and cross-department escalations. You'll coach CSRs and Dispatchers, ensure SOPs are followed, monitor KPIs, and help deliver the exceptional service our customers expect.
Customer Service Representative - Billing II Quest Diagnostics IncCustomer Service Representative - Billing IICharlotte, NCResponsibilities: Answer a high volume of calls from patients or their representative, regarding patient bill balances, payment plans, credit card payments, patient pricing, rebilling insurance companies and general customer concerns. You''ll deal with stressful situations and resolve complex health care concerns in a positive, simplified manner so that callers fully understand their health care plans and solutions.
Customer Service Representative - Billing II (Bilingual - English/Spanish) Quest Diagnostics IncCustomer Service Representative - Billing II (Bilingual - English/Spanish)Charlotte, NCResponsibilities: Answer a high volume of calls from patients or their representative, regarding patient bill balances, payment plans, credit card payments, patient pricing, rebilling insurance companies and general customer concerns. Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a moderate complexity, while utilizing multiple customer communication channels, which may include voice, mail, email, chat, AI related inquiries, etc.
Medical Customer Service Representative - Charlotte, NC (Onsite) MeduitMedical Customer Service Representative - Charlotte, NC (Onsite)Charlotte, North CarolinaWe focus onâ¯optimizingâ¯payments, allowing clients to focus on patient care, and pride ourselves on our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and Results-Oriented.â¯Learn more at www.meduitrcm.com.â¯. The Medical Customer Service Representative partners with internal teams to maintain accurate account records, follow established workflows, and meet quality and productivity expectations in a fast-paced environment.
NewCustomer Service Representative - Billing II (Bilingual - English/Spanish) Quest DiagnosticCustomer Service Representative - Billing II (Bilingual - English/Spanish)Charlotte, NCResponsibilities Answer a high volume of calls from patients or their representative, regarding patient bill balances, payment plans, credit card payments, patient pricing, rebilling insurance companies and general customer concerns. Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a moderate complexity, while utilizing multiple customer communication channels, which may include voice, mail, email, chat, AI related inquiries, etc.
NewCustomer Service Representative - Billing II Quest DiagnosticCustomer Service Representative - Billing IICharlotte, NCResponsibilities: Answer a high volume of calls from patients or their representative, regarding patient bill balances, payment plans, credit card payments, patient pricing, rebilling insurance companies and general customer concerns. As a Billing Customer Service Representative, you'll provide our members with the information theyneed to make better decisions about their health, helping them get access to the right care the first time.
NewCustomer Service Specialist Horne Heating & Air ConditioningCustomer Service SpecialistBelmont, NC$16–$20 / hourOur Customer Service Specialists play an important role by assisting customers, scheduling appointments, following up on recommended services, and ensuring every interaction reflects the level of care our company is known for. If you enjoy helping people, solving problems, staying organized, and creating outstanding customer experiences, this is an opportunity to build a rewarding career with one of Charlotte's most trusted home service companies.
Spanish Bilingual Customer Service Representative iQor Holdings, Inc.Spanish Bilingual Customer Service RepresentativeCharlotte, NCAt least 1 year solid experience in customer service in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate. Interact with co-workers, staff of other affiliates, patients, members and visitors in a positive and professional manner and communicate effectively and respectfully.
Associate Customer Service Representative Everyday Banking Wells Fargo & CoAssociate Customer Service Representative Everyday BankingCHARLOTTE, NCServices include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.
Customer Service Representative AxelonCustomer Service RepresentativeGastonia, NCUnderstanding of company’s intent to be the first choice of customers, needs of the business, and the related Customer Care Operations need to deliver on that intent. Basic knowledge of computers, including Customer Information Systems, Microsoft Office products (Word, Excel, Outlook, etc.).
Customer Service Representative iQor Holdings, Inc.Customer Service RepresentativeCharlotte, NCAt least 1 year solid experience in customer service in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate. Interact with co-workers, staff of other affiliates, patients, members and visitors in a positive and professional manner and communicate effectively and respectfully.
Customer Service Operations Manager - ServiceMac First American Financial CorpCustomer Service Operations Manager - ServiceMacFort Mill, SCThe desired candidate will be responsible for ensuring call center teams are staffed to properly to ensure adequate coverage, have the necessary training and resources to successfully perform their work, and assist our Customer Operations Representatives so that they provide exceptional service to our customers. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support.
NewCustomer Service Representative: Req # 4035 Denali Water Solutions LLCCustomer Service Representative: Req # 4035Charlotte, NCResponsibilities include assisting customers, processing cash payments, handling documentation, supporting purchasing and receiving activities, performing basic accounting tasks, and assisting with recruiting, onboarding, and employee record maintenance. Our Benefits Package Includes: Comprehensive Medical: Our self-insured medical plans are designed with your health in mind, offering competitive options including copay and HSA plans so you can choose what best suit your health needs.
NewCustomer Service Team Lead Horne Heating and Air Conditioning IncCustomer Service Team LeadBelmont, NC$24–$27 / hourAs Customer Care Team Lead at Horne Heating and Air Conditioning, you''ll be the first point of contact for your team, customers, and cross-department escalations. You''ll coach CSRs and Dispatchers, ensure SOPs are followed, monitor KPIs, and help deliver the exceptional service our customers expect.
Medical Customer Service Representative - Charlotte, NC (Onsite) PMAB LLCMedical Customer Service Representative - Charlotte, NC (Onsite)Charlotte, NC$16–$18 / hourPart timeWe focus on optimizing payments, allowing clients to focus on patient care, and pride ourselves on our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and Results-Oriented. The Medical Customer Service Representative partners with internal teams to maintain accurate account records, follow established workflows, and meet quality and productivity expectations in a fast-paced environment.
TRICARE Customer Service Rep-Alaska residents TriWest Healthcare AllianceTRICARE Customer Service Rep-Alaska residentsCharlotte, NCFull timeAccurately and professionally answer health care inquiries and provide resolutions to TRICARE beneficiaries & providers over the phone, chat, email or other written correspondence. • Effectively and professionally answer customer inquiries by taking ownership of issues, utilizing sound judgement and the tools at your disposal to resolve customer issues on the initial contact .
NewLead Customer Service Representative (Career Opportunity) Destination PetLead Customer Service Representative (Career Opportunity)Charlotte, North CarolinaSince 2016, we’ve been serving up best-in-show care from coast to coast with day care, boarding, grooming, training, veterinary services, and more. If you're the kind of person who naturally steps up, leads by example, and keeps things moving even when fur’s flying, this role's got your name on it.
Strategic Customer Support Representative - Power & HVAC Sunbelt Rentals IncStrategic Customer Support Representative - Power & HVACFort Mill, SC$17.75–$23.72 / hourRelated experience may include: Customer Service Associate (CSA), Customer Service Representative (CSR), Leasing Consultant, Rental Agent, Sales Clerk, Account Manager, Account Representative, Call Center Representative, Client Services Representative, Customer Care Representative (CCR), Customer Service Agent, Customer Service Representative (Customer Service Rep), Customer Service Specialist, Member Services Representative, Sales Facilitator. The Strategic Customer Support Representative - Pump and Power serves as the first point of contact for many of our customers, whose purpose is to understand the customers' needs, provide equipment solutions, negotiate and close the deal (rental or sale) and process the customer's contract.
NewCustomer Service Representative Circle KCustomer Service RepresentativeCharlotte, NCThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
Bilingual Customer Service Specialist Two Harbors Investment CorpBilingual Customer Service SpecialistFort Mill, SCOur team is driven by six core values: Aim high - we deliver excellence in everything we do, stay focused - we innovate and evolve by overcoming obstacles, take action - we are empowered to impact our company's performance, follow through - we hold each out accountable, and we say what we're going to do and do what we say, all in - we are trusted partners for our customers every step of the way, and we care - we prioritize our people, customers, and community. We leverage our core competencies of understanding and managing interest rate and prepayment risk to invest in our Agency residential mortgage-backed securities (RMBS) and mortgage servicing rights (MSR) portfolio, with the objective of delivering attractive risk-adjusted returns to our stockholders.
Customer Service Representative Browning Insurance AgencyCustomer Service RepresentativeMatthews, NC$36,000–$50,000 / yearYou won't just be answering phones; you'll be the friendly voice of Browning Insurance, guiding our clients, resolving their questions, and ensuring they feel valued and understood. We're looking for someone to join our family-like atmosphere as a Customer Service Representative who genuinely enjoys connecting with people and making their day a little brighter.
Customer Service Representative (Flexible Working Hours) Destination PetCustomer Service Representative (Flexible Working Hours)Charlotte, North CarolinaSince 2016, we’ve been serving up best-in-show care from coast to coast with day care, boarding, grooming, training, veterinary services, and more. If you love pets *and* people—and can juggle phones, customers, and the occasional muddy paw print—this is your moment.
NewCUSTOMER SERVICE Bassett Furniture Industries IncCUSTOMER SERVICENewton, NCThe successful associate will have a strong command of the Company's customer service policies, and be well trained in product knowledge are critical for offering quick and accurate assistance to customers. Enter parts orders, customer orders as well as issuing repairs and returns for customers.
NewInsurance Customer Service Representative Browning Insurance AgencyInsurance Customer Service RepresentativeMatthews, NC$40,000–$60,000 / yearWe're looking for someone to join our family-like atmosphere as a Customer Service Representative who genuinely enjoys connecting with people and making their day a little brighter. You won't just be answering phones; you'll be the friendly voice of Browning Insurance, guiding our clients, resolving their questions, and ensuring they feel valued and understood.
NewCall Center Customer Service Representative AT&T IncCall Center Customer Service RepresentativeCharlotte, NCHow You'll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit!
NewCustomer Service Representative 50 FloorCustomer Service RepresentativeCharlotte, NC$17–$20 / hourCustomer Service Representative role will include communication with the customers throughout the purchase and installation process, coordination with other team members to resolve customer issues, and addressing post-sale product warranty questions. The right fit for the Customer Service position will have good communications skills, be able to stay organized, show a sense of urgency in solving customer concerns, and take a pro-active approach to supporting their team.
Customer Service Supervisor PetSuitesCustomer Service SupervisorCharlotte, NC$13PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. At NVA Pet Resorts, our mission is simple: Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.
Customer Service Representative PetSuitesCustomer Service RepresentativeCharlotte, NC$11PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. NVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations.
NewCLUB Customer Service Outfitter (part-time) CABELA'SCLUB Customer Service Outfitter (part-time)Charlotte, NCThe CLUB Outfitter will be the product expert while executing account servicing and other CLUB processes to include acquiring and activating new members, CLUB sales, customer experience, peer coaching and influencing, and regulatory compliance. Proactively greets customers and presents them with the opportunity to become a Bass Pro Shops & Cabela's CLUB Member or provides current member with a unique and exclusive experience.
NewCustomer Service Specialist Horne Heating and Air Conditioning IncCustomer Service SpecialistBelmont, NC$16–$20 / hourOur Customer Service Specialists play an important role by assisting customers, scheduling appointments, following up on recommended services, and ensuring every interaction reflects the level of care our company is known for. If you enjoy helping people, solving problems, staying organized, and creating outstanding customer experiences, this is an opportunity to build a rewarding career with one of Charlotte''s most trusted home service companies.
Customer Service Representative - State Farm Agent Team Member Daniel Connor - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberMooresville, NCBefore becoming a State Farm agent, I worked with New York Life in financial planning and spent two years as a team member in a State Farm office, gaining valuable experience before opening my own agency. As a Customer Service Representative - State Farm Agent Team Member with Daniel Connor - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.
NewJoin OBE As a Customer Service Representative OldcastleJoin OBE As a Customer Service RepresentativeCharlotte, NCFrom apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way peoplelive, work, heal, learn, and play. This role is built different — perfect for someone who pays attention to detail, values safety, quality, and efficiency, and wants to be part of a team that truly makes a difference.
Retail Customer Service The Michaels Companies IncRetail Customer ServiceCharlotte, NCPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members.
NewCustomer Retention Specialist CPI SecurityCustomer Retention SpecialistCharlotte, NC$50,000–$80,000 / yearCPI Security, a leader in the security and automation solutions industry, is looking for a Customer Retention Specialist to join our growing team at our headquarters in Charlotte, NC! Problem solve as you quickly identify the root cause of customer issues, pinpoint strategies to eliminate those issues, and work with customer to retain them.
Spanish Bilingual Limited Service Customer Service Representative MaximusSpanish Bilingual Limited Service Customer Service RepresentativeCharlotte, NCFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
NewCustomer Service Representative Broadmore Pet RetreatCustomer Service RepresentativeCharlotte, NCClient Communication: Answer phone calls and emails with a positive attitude, providing helpful information about our boarding, grooming, and daycare services; Provide basic information about pet care and resort policies to clients, always keeping a customer-focused approach. Maintaining Documents: Contact veterinarians to get vaccine or other needed information regarding pets in our care; Work with our kennel software to book appointments, make notes on client and pet profiles, and obtain relevant information as needed.