NewCustomer Service/BDC Representative Hendrick Automotive Group CorporateCustomer Service/BDC RepresentativeCharlotte, North Carolina$42,000–$55,000 / hourFull timeJoin Hendrick Automotive Group's Luxury Customer Concierge Center, where you'll support some of the world's most prestigious automotive brands from our state-of-the-art corporate facility in Charlotte. As a Luxury Customer Concierge, you'll be the first point of contact for customers of our luxury dealerships — handling inbound and outbound calls, texts, and emails with professionalism and care.
NewStrategic Customer Support Representative - Power & HVAC Sunbelt RentalsStrategic Customer Support Representative - Power & HVACFort Mill, SC$17.75–$23.72 / hourRelated experience may include: Customer Service Associate (CSA), Customer Service Representative (CSR), Leasing Consultant, Rental Agent, Sales Clerk, Account Manager, Account Representative, Call Center Representative, Client Services Representative, Customer Care Representative (CCR), Customer Service Agent, Customer Service Representative (Customer Service Rep), Customer Service Specialist, Member Services Representative, Sales Facilitator. The Strategic Customer Support Representative - Pump and Power serves as the first point of contact for many of our customers, whose purpose is to understand the customers' needs, provide equipment solutions, negotiate and close the deal (rental or sale) and process the customer's contract.
NewCustomer Experience Coordinator MarshallsCustomer Experience CoordinatorCharlotte, NC$14.25–$14.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewPet Crematory Driver/Care Provider Faithful Companion Pet Cremation Service of NCPet Crematory Driver/Care ProviderCharlotte, NCDescription:Faithful Companion Pet Cremation Services in Charlotte is dedicated to providing dignified cremation services for those who have lost their beloved pets. Safely return pets to veterinary clinics or family homes following cremation, ensuring exceptional service and support.
Registered Nurse-Critical Care Float Pool Novant HealthRegistered Nurse-Critical Care Float PoolCharlotte, NCAdditional Skills/Requirements (required): Appropriate customer service, effective and appropriate customer relations, verbal and non-verbal communication techniques, interpersonal relationship skills, conflict resolution, critical thinking and computer literacy. With assignments that may change daily and support for up to five locations, PNRT RNs bring flexibility, clinical confidence, and strong collaboration skills while gaining broad exposure to facilities, specialties, and care teams across Novant Health.
Customer Care Representative iQor Holdings, Inc.Customer Care RepresentativeCharlotte, NCIn this role, you'll help customers navigate account questions while working collaboratively to resolve past-due balances - all while delivering an exceptional customer experience. Job Summary: We're hiring motivated Outbound Collections Representatives to support a major credit card portfolio.
Supervisor Customer Care Services iQor Holdings, Inc.Supervisor Customer Care ServicesCharlotte, NCProvides management to work area by training and mentoring Team Leaders and providing advice with regards to achieving daily quality, production, and turn time goals. While maintaining other supervisory functions which includes but not limited to grief processing, customer contacts, and customer/employee escalations.
Customer Care Support Specialist TalentBridgeCustomer Care Support SpecialistCharlotte, NC$17–$17 / hourContract to hirePosition Summary: The Customer Care Support will be responsible for administering supply and dispatch support for contracted accounts through various communication channels such as phone, fax, mail, and email. Experience: A minimum of 1 year in a combination of order processing, customer service, customer account maintenance/support, and dispatch experience.
Customer Care Specialist Saia IncCustomer Care SpecialistCharlotte, NC$20.10–$24.20 / hourRead, write, communicate and comprehend the English language in order to perform the various tasks of the job, including but not limited to: converse with co-workers and members of the general public, including customers; understand oral and written instructions as well as governmental regulations; respond to questions and inquiries from management and government representatives; and accurately complete various documents, reports and records required of the position. Supports terminal operations through clerical and customer service activities while ensuring shipment documentation is accurate, organized and properly processed.
Customer Care Specialist III Saia IncCustomer Care Specialist IIICharlotte, NC$22.15–$27.30 / hourRead, write, communicate and comprehend the English language in order to perform the various tasks of the job, including but not limited to: converse with co-workers and members of the general public, including customers; understand oral and written instructions as well as governmental regulations; respond to questions and inquiries from management and government representatives; and accurately complete various documents, reports and records required of the position. Delivers escalated support to customers while working closely with terminal operations to resolve disputes, scheduling conflicts, and service concerns.
Customer Care Center Specialist HomeTrust BankCustomer Care Center SpecialistCharlotte, NCFull timeHomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, and Tennessee. The CCC Specialist is involved in daily operations of all Electronic Services used by our Personal customers including Automated Telephone Banking, Retail Online Banking, Mobile Banking, Debit Card support and providing Deposit/Loan Account information.
Assistant Customer Care Manager - Charlotte, NC PulteGroup IncAssistant Customer Care Manager - Charlotte, NCCharlotte, NCHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name. As one of the nation's largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that's consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
Customer Care Manager - Charlotte, NC Life-Assist, Inc.Customer Care Manager - Charlotte, NCCharlotte, NC$75,000–$85,000The CCM will recruit, mentor, coach and develop Customer Care Specialists (CCS) to deliver a superior customer experience via telephone, chat, in person, or by email to provide information about products and services, to take orders, or to obtain details of service issues. Working in conjunction with the Corporate Senior Customer Care Manager, the CCM will interface daily with the Sales, Purchasing, Operations, Contracts and the Regulatory Compliance Specialist to consistently communicate workflow.
Unit Manager, Customer Care Piedmont Airlines, Inc.Unit Manager, Customer CareCharlotte, NCEmployment is contingent upon a valid driver's license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. The primary responsibility of the position is to manage the operational activities of the department in accordance with established policies and procedures, in a unit where the focus is on assisting passengers with boarding flights.
Customer Care Specialist (Telecom) – Growth Opportunity | Charlotte DistroCustomer Care Specialist (Telecom) – Growth Opportunity | CharlotteCharlotte, North Carolina$45,000–$50,000 / yearKey ResponsibilitiesHandle customer interactions via phone, email, and chat Assist with billing inquiries, payments, and account updates Resolve customer issues and provide follow-up support Process account changes and cancellations Coordinate with internal teams (Sales, Operations, Service Delivery) QualificationsCustomer service or call center experience Strong communication and problem-solving skills Ability to multitask in a fast-paced environment Comfortable handling billing questions PreferredTelecom experience Billing or account support experience Bilingual (English/Spanish) RequirementsHigh School Diploma Apply Today Join a growing telecom company and build your career in customer support. #HireFinder#LI-PROMOTED#LI-Onsite$45,000 - $50,000 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
Customer Care Coordinator - Charlotte, NC Vensure Employer ServicesCustomer Care Coordinator - Charlotte, NCCharlotte, NCPriorities will include smooth onboarding, timely delivery, and courteous support throughout the customer lifecycle resulting in increased customer satisfaction, loyalty, and retention. Handle incoming calls, emails & chat from customers asking for help with their account, services, or other requests of Conterra.
Customer Care Support II Toshiba America Business Solutions CareersCustomer Care Support IICharlotte, North CarolinaIn addition, you will play a critical role dispatching our teams to deliver best-in-class products and services to our customers, the local businesses, organizations, and institutions that are pillars of our communities. Your core focus as Customer Care Specialist will be to support our customers and operations teams deliver impeccable customer service, and ultimately seize the chance to influence, build relationships, and grow in the process.
U-Box Customer Care Representative (CDL) U-Haul International IncU-Box Customer Care Representative (CDL)Charlotte, NCThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Customer Care Advisor Circle Internet Financial LLCCustomer Care AdvisorCharlotte, NCRemote$29.50–$41 / hourCircle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. What you'll be responsible for: You'll be a part of a truly amazing team of people working directly with customers around the world, helping them to utilize the full potential of Circle while providing an outstanding customer experience with every interaction.
Weekend Customer Service and Dispatch Representative Horne Heating & Air ConditioningWeekend Customer Service and Dispatch RepresentativeBelmont, NC$20–$25 / hourFull timeYou will handle inbound and outbound calls, follow up on unsold estimates and open service opportunities, schedule and dispatch technicians based on urgency and availability, review work orders and technician notes, maintain accurate customer records, and communicate effectively with both customers and internal team members. If you enjoy staying busy, solving problems, and playing a critical role in keeping operations running smoothly, Horne Heating and Air Conditioning offers the stability, support, and opportunity to build a rewarding long-term career.
Customer Service Representative - Billing II Quest Diagnostics IncCustomer Service Representative - Billing IICharlotte, NCResponsibilities: Answer a high volume of calls from patients or their representative, regarding patient bill balances, payment plans, credit card payments, patient pricing, rebilling insurance companies and general customer concerns. You''ll deal with stressful situations and resolve complex health care concerns in a positive, simplified manner so that callers fully understand their health care plans and solutions.
Customer Service Representative - Billing II (Bilingual - English/Spanish) Quest Diagnostics IncCustomer Service Representative - Billing II (Bilingual - English/Spanish)Charlotte, NCResponsibilities: Answer a high volume of calls from patients or their representative, regarding patient bill balances, payment plans, credit card payments, patient pricing, rebilling insurance companies and general customer concerns. Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a moderate complexity, while utilizing multiple customer communication channels, which may include voice, mail, email, chat, AI related inquiries, etc.
Spanish Bilingual Customer Service Representative iQor Holdings, Inc.Spanish Bilingual Customer Service RepresentativeCharlotte, NCAt least 1 year solid experience in customer service in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate. Interact with co-workers, staff of other affiliates, patients, members and visitors in a positive and professional manner and communicate effectively and respectfully.
Customer Service & Account Support Representative Nesco Resource, LLCCustomer Service & Account Support RepresentativeCharlotte, NC$15–$18 / hourIf you are motivated by helping others, enjoy a high-energy workday, and like the idea of earning commission without the stress of quotas or cold calls, you will thrive here! If you love building genuine relationships, helping people, and want the ability to boost your paycheck through stress-free commission, we want to hear from you!
Customer Service Representative iQor Holdings, Inc.Customer Service RepresentativeCharlotte, NCAt least 1 year solid experience in customer service in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate. Interact with co-workers, staff of other affiliates, patients, members and visitors in a positive and professional manner and communicate effectively and respectfully.
Customer Service Representative – Auto Glass Experts Auto Glass ExpertsCustomer Service Representative – Auto Glass ExpertsHuntersville, NC$42,000–$50,000 / yearMake outbound calls to existing customers and warm leads to schedule repairs, replacements, or follow-ups—turning conversations into happy, loyal clients. Deliver friendly, top-notch customer service by phone, in-person, or email—answering questions, calming concerns, and making sure everyone drives away smiling.
Customer Service Representative AxelonCustomer Service RepresentativeGastonia, NCUnderstanding of company’s intent to be the first choice of customers, needs of the business, and the related Customer Care Operations need to deliver on that intent. Basic knowledge of computers, including Customer Information Systems, Microsoft Office products (Word, Excel, Outlook, etc.).
Customer Service Representative Williams-Sonoma, Inc.Customer Service RepresentativeCharlotte, North CarolinaRemote$15–$15Devices not acceptable:Tablet-based/convertible personal computers (i.e., Microsoft Surface, Surface Book), Chromebooks, Steam Decks and mobile phones (unless needed for two-factor authentication) are not acceptable. Technology Requirements:In order to work from home, our agents must have their own full-size or all-in-one desktop personal computer, or a traditional laptop personal computer that meets the minimum specifications listed in the sections below.
Customer Support Center Specialist I Movement MortgageCustomer Support Center Specialist IIndian Land, South CarolinaEnsure that borrower inquiries, disputes and complaints are handled within specified timelines and CFPB Guidelines; Answer inbound and make outbound calls from the Customer Support Center and respond to customer requests within established timelines to maintain service level expectations and deliver quality service to customers. The essential functions include, but are not limited to the following: Manage the relationship between customers and Movement via the following:Actively and patiently listen to customer questions and needs.
TRICARE Customer Service Rep-Alaska residents TriWest Healthcare AllianceTRICARE Customer Service Rep-Alaska residentsCharlotte, NCFull timeAccurately and professionally answer health care inquiries and provide resolutions to TRICARE beneficiaries & providers over the phone, chat, email or other written correspondence. • Effectively and professionally answer customer inquiries by taking ownership of issues, utilizing sound judgement and the tools at your disposal to resolve customer issues on the initial contact .
Customer Service Representative Browning Insurance AgencyCustomer Service RepresentativeMatthews, NC$36,000–$50,000 / yearYou won't just be answering phones; you'll be the friendly voice of Browning Insurance, guiding our clients, resolving their questions, and ensuring they feel valued and understood. We're looking for someone to join our family-like atmosphere as a Customer Service Representative who genuinely enjoys connecting with people and making their day a little brighter.
Bilingual Customer Service Specialist Two Harbors Investment CorpBilingual Customer Service SpecialistFort Mill, SCOur team is driven by six core values: Aim high - we deliver excellence in everything we do, stay focused - we innovate and evolve by overcoming obstacles, take action - we are empowered to impact our company's performance, follow through - we hold each out accountable, and we say what we're going to do and do what we say, all in - we are trusted partners for our customers every step of the way, and we care - we prioritize our people, customers, and community. We leverage our core competencies of understanding and managing interest rate and prepayment risk to invest in our Agency residential mortgage-backed securities (RMBS) and mortgage servicing rights (MSR) portfolio, with the objective of delivering attractive risk-adjusted returns to our stockholders.
Customer Service Representative 50FloorCustomer Service RepresentativeCharlotte, NC$17–$20 / hourCustomer Service Representative role will include communication with the customers throughout the purchase and installation process, coordination with other team members to resolve customer issues, and addressing post-sale product warranty questions. The right fit for the Customer Service position will have good communications skills, be able to stay organized, show a sense of urgency in solving customer concerns, and take a pro-active approach to supporting their team.
NewCustomer Service Representative II AxelonCustomer Service Representative IIGastonia, NCUnderstanding of company's intent to be the first choice of customers, needs of the business, and the related Customer Care Operations need to deliver on that intent. Basic knowledge of computers, including Customer Information Systems, Microsoft Office products (Word, Excel, Outlook, etc.).
Customer Service Order Management Leader Trane Technologies PlcCustomer Service Order Management LeaderNC$105,545–$169,300 / yearWhat's in it for you: Trane Technologies is hiring a Customer Service Order Management Leader within our Integrated Supply Chain organization supporting the Supply business unit. This leader will oversee supervisors and teams responsible for case management and expedited order fulfillment, driving material availability and customer satisfaction.
NewCustomer Service Representative (Flexible Working Hours) Destination PetCustomer Service Representative (Flexible Working Hours)Charlotte, North CarolinaSince 2016, we’ve been serving up best-in-show care from coast to coast with day care, boarding, grooming, training, veterinary services, and more. If you love pets *and* people—and can juggle phones, customers, and the occasional muddy paw print—this is your moment.
Customer Service Representatives iQor Holdings, Inc.Customer Service RepresentativesCharlotte, NCJob Summary: We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response.
Dispatcher/Customer Service Representative GSM ServicesDispatcher/Customer Service RepresentativeGastonia, NCOur focus is on commercial roofing and air conditioning services within a 50-mile radius of Charlotte, NC, and the majority of our projects are negotiated with repeat customers who trust us for quality and reliability. Our coworkers enjoy a comprehensive benefits package designed to support your health, growth, and overall quality of life, including: Paid Time Off (PTO) to recharge and enjoy life outside of work.
Full Time - Customer Service Associate - Tool Rental - Closing Lowe's Companies IncFull Time - Customer Service Associate - Tool Rental - ClosingNCBased in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services.
Part Time - Customer Service Associate - Tool Rental - Flexible Lowe's Companies IncPart Time - Customer Service Associate - Tool Rental - FlexibleMooresville, NCBased in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services.
Full Time Dispatcher - Customer Service Peak LimousineFull Time Dispatcher - Customer ServiceMatthews, NCWe want to be upfront: candidates who are highly extroverted or who need frequent social engagement tend to find this role unfulfilling over time not because of ability, but because of the amount of dedicated focus that is needed to excel in this role. You'll be responsible for managing live trips, coordinating our chauffeurs, tracking flights, and making real-time decisions that keep our service running smoothly and on time.
Retail Customer Service The Michaels Companies IncRetail Customer ServiceCharlotte, NCPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members.
NewCustomer Service Representatove iQuorCustomer Service RepresentatoveCharlotte, NCIn this role, you'll help customers navigate account questions while working collaboratively to resolve past-due balances - all while delivering an exceptional customer experience. We're hiring motivated Customer Service & Collections Representatives to support a major credit card portfolio.
NewCustomer Service Reprsentative iQuorCustomer Service ReprsentativeCharlotte, NCIn this role, you'll help customers navigate account questions while working collaboratively to resolve past-due balances - all while delivering an exceptional customer experience. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal.
Customer Service Representative PetSuitesCustomer Service RepresentativeCharlotte, NC$12–$13PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. NVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations.
Customer Service Supervisor PetSuitesCustomer Service SupervisorCharlotte, NC$13–$14PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. At NVA Pet Resorts, our mission is simple: Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.
Customer Service Specialist Bridge Specialty GroupCustomer Service SpecialistCharlotte, North CarolinaWork with Broker, ensuring that all required information is obtained, proper applications are completed, quotes and binders are confirmed in writing, policies are issued promptly and accurately, state filings (where applicable) are made, and taxes paid in accordance with appropriate state laws. Our more than 25 niche-focused brands reflect our deep experience and specialization in construction, general casualty, environmental liability, professional liability, health care, public entity, workers’ comp, property and personal lines.
NewCustomer Service Agent Full Time (Charlotte, NC, US) American AirlinesCustomer Service Agent Full Time (Charlotte, NC, US)Charlotte, NCPerform Passenger Operation Control functions including air to ground communication as well as Tower functions Assist international passengers through customs/immigration, including baggage recheck Deliver boarding passes, international flight documents and customs/immigration forms. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Personal Lines Account Manager /Customer Service Rep- Movement Insurance Movement MortgagePersonal Lines Account Manager /Customer Service Rep- Movement InsuranceFort Mill, South CarolinaYou will be responsible for managing the relationship between Movement and your assigned client accounts, advocating for our customers to renew and expand their insurance portfolio and helping them obtain the best possible coverage and pricing. Movement Insurance is made up of passionate, talented and hardworking individuals who strive for excellence while demonstrating servant leadership in everything we do.
Spanish Bilingual Limited Service Customer Service Representative MaximusSpanish Bilingual Limited Service Customer Service RepresentativeCharlotte, NCFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.