226 Results for

Customer Care Jobs in Massachusetts

Jobs

North Chelmsford, MA19 days ago

$20–$26 Per Hour

Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale. Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data.

Worcester, MA12 days ago

$55,000–$60,000 Per Year

In this Customer Service Representative role, you’ll work directly with customers through face-to-face interactions, helping them navigate services, answer questions, and find the right solutions while supporting sales efforts. If you’re ready to grow as a Customer Service Representative in a role that combines face-to-face customer service and sales, where your personality and people skills truly matter, apply today and become part of the Prime Time Solutions team.

Boston, MA14 days ago

Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our client, a successful digital auto platform based in Boston, MA, is seeking a Product Support Representative to support the Consumer Support Operations team and will be responsible for handling escalated support issues.

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Quincy, MA2 days ago

$60,000–$80,000 Per Year

We’re looking for a highly organized, proactive Office Manager who thrives in a fast-paced, customer-focused environment and knows how to keep people, processes, and systems running smoothly. You’ll support our CSR and Lead Specialist teams, oversee office and facility management, handle customer escalations, and ensure our internal systems are efficient and effective.

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Chestnut Hill, MAToday

$18–$19 Per Hour

With an outgoing personality, a desire to help others, and an ability to solve problems, you’ll guarantee each customer has a positive experience as they end their shopping trip at Wegmans! Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

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Pittsfield, MA4 days ago

$17.25–$17.75 Per Hour

Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.

Middleton, MA11 days ago

$17.25–$17.75 Per Hour

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Woburn, MA5 days ago

$16–$16.50 Per Hour

Andover, MA10 days ago

$23–$25 Per Hour

Our client is seeking a detail-oriented and professional Customer Support Representative to support dental and orthodontic practices by handling customer inquiries, order intake, and communication regarding laboratory services. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

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Peabody, MAToday

$40,000–$50,000 Per Year

See Erickson Senior Living Privacy Policy at https://www.ericksonseniorliving.com/privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. Brooksby Village helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us.

Quincy, MA27 days ago

$45,000–$47,000 Per Year
Full-time
Employee

Boston, MA7 days ago

This specialized department caters to both medical oncology patients, who receive systemic therapies like chemotherapy, immunotherapy, and targeted therapies, and surgical oncology patients, who are in various stages of their surgical journey, including pre-operative evaluation, post-operative care, and follow-up. Additional Information Smilow Ambulatory Multispecialty Department YSC (NP 1, NP4, NP8) This department is rooted in oncology nursing excellence and serves as a hub for patients undergoing cancer treatment and management for solid tumor cancers.

Newton, MA7 days ago

Develops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.

Newton, MA7 days ago

Chelsea, MA7 days ago

Brookline, MA7 days ago

Belmont, MA7 days ago

Quincy, MA7 days ago

New!

Newton, MAToday

$2,120–$2,120

Interpersonal Skills – ability to work with diverse personnel (professional and support staff) while maintaining a positive demeanor and professional appearance. Cognitive Demands - capable of managing frequent interactions with the public and customers and meeting deadlines under pressure.

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Boston, MAToday

$2,120–$2,120

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Pittsfield, MAToday

$2,232–$2,232

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Jamaica Plain, MA6 days ago

Demonstrates Competency In The Care Of The Neuro Patient # Demonstrates Skill And Knowledge In Neuro Assessment # Demonstrates Skill And Knowledge In The Airway Management Of The Neuro Patient # Demonstrates Skill And Understanding In Assisting The Physician And Caring For The Patient During Special Neuro Procedures # Performs Pharynaeal, Endotracheal, Tracheostomy Suctioning According To Established Policy And Procedure: Demonstrates Skill And Understanding In The Use Of Equipment And Care Of Patient In A Halo Brace # Demonstrates Skill And Understanding Of Nursing Responsibilities And Interventions For The Patient On A Ventilator Graduate Of An Accredited School Of Nursing; Proficient In Use Of Computer Software To Include Electronic Patient Records. # Develops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process.

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Brookline, MA6 days ago

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Milton, MA6 days ago

Demonstrates Competency In The Care Of The Neuro Patient Demonstrates Skill And Knowledge In Neuro Assessment Demonstrates Skill And Knowledge In The Airway Management Of The Neuro Patient Demonstrates Skill And Understanding In Caring For A Trached Patient Demonstrates Skill And Understanding In Assisting The Physician And Caring For The Patient During Special Neuro Procedures Demonstrates Knowledge And Understanding Of Our ‘Tia‘ Teaching Program Performs Pharynaeal, Endotracheal, Tracheostomy Suctioning According To Established Policy And Procedure: Pharynaeal, Endotracheal, Tracheastomy Demonstrates Skill And Understanding In The Use Of Equipment And Care Of Patient In A Halo Brace Demonstrates Skill And Understanding Of Nursing Responsibilities And Interventions For The Patient On A Ventilator Qualifications EDUCATION Graduate Of An Accredited School Of Nursing; BSN Preferred. LICENSURE Valid State Of Connecticut Registered Nurse License SPECIAL SKILLS BLS Required Additional Information 1 Year Acute RN Experience Required.

Worcester, MA7 days ago

Calling on the post-acute care market including long-term care facilities, home health and hospice agencies and medical equipment providers; Selling clinical and operational solutions to all levels of decision makers including owners, senior clinical officers and purchasing managers; Selling products that include incontinence, skin care, DME, advance wound care and gloves; Developing a strong knowledge base about Medline’s very large product catalog and numerous value added programs and services; Developing meaningful relationships with new customers and deepening relationships with existing ones; Cold calling and prospecting to develop new business opportunities; Presenting new products and initiatives; educating customers on current industry trends and regulations; Preparing bids and negotiating contracts. Complex sales strategy/approach to sell solutions across multiple levels; Background in commissioned, tangible product sales; Track record of demonstrable sales growth and quota attainment; Ability to present multiple product lines; Excellent communication and organizational skills; Stable work history; Computer proficiency especially in MS Excel, Word, and Outlook.

Boston, MA7 days ago

$48,000–$91,000

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.

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Andover, MA4 days ago

Full-time
Employee

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

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Littleton, MA4 days ago

Full-time
Employee

Experience with ServiceTitan software is a plusProficiency in Microsoft Office (Word, Excel, Outlook)Previous experience in a customer service or call center environmentStrong problem-solving and critical-thinking skillsExcellent verbal and written communication skillsFamiliarity with CRM systems and customer account management toolsHigh attention to detail with strong data entry accuracy. Handle high-volume inbound and outbound customer callsProvide prompt, professional, and courteous customer serviceAddress customer inquiries, resolve issues, and escalate when necessaryAccurately enter and update customer information in company systemsMaintain detailed records of customer interactionsCollaborate with internal teams to ensure timely issue resolution.

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Wakefield, MA4 days ago

Full-time
Employee

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Wakefield, MA4 days ago

Full-time
Employee

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Wakefield, MA4 days ago

Full-time
Employee

Needham, MA30+ days ago

$69,794.45–$90,732.79 Per Year

Job Summary: The Customer Care Center (CCC) team manager position is responsible for executing the bank’s strategy for the customer service experience within the contact center through strong leadership, development of processes, fostering an environment of teamwork, empowerment and mutual accountability that are in alignment with the bank’s goals. This position will also manage call center processes and complex customer incidents; work directly with branches and business partners in the bank to support and ensure timely resolution of issues and a superior customer experience.

E Boston, MA30+ days ago

The CSR will open new accounts, make payments, change account information, recertify accounts, test, and replace transponders, and respond to patron requests. Excellent phone skills, data entry skills, customer service skills, interpersonal skills, and problem-solving skills.

Saugus, MA30+ days ago

Ludlow, MA30+ days ago

This role will open new accounts, make payments, change account information, recertify accounts, test, and replace transponders, and respond to patron requests. Perform account maintenance, including account changes, transponder changes, recertifications, additional tag requests, replenishments, adjustments, and statement requests .

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Norton, MA1 day ago

Qualifications: Bilingual in English and Spanish, high school diploma or GED, 1+ year customer service experience, excellent communication skills, ability to work in a fast-paced environment, and a suitable home workspace with reliable high-speed internet. Seeking a Bilingual Customer Care Representative to deliver excellent service via phone, handling inquiries on products, billing, and services in English and Spanish.

Dennis Port, MA9 days ago

$24–$26 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

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Leominster, MAToday

Remote

We are seeking motivated and customer-focused individuals to join our team as Remote Customer Care Specialists. In this role, you will assist clients with their insurance needs while enjoying the flexibility of working from home.

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Wakefield, MA1 day ago

The Air Logistics Customer Care Specialist ensures exceptional customer experience through proactive communication, shipment management, and problem resolution. The role involves driving profitability via spot quotations, upselling, and collaboration with stakeholders, with a focus on compliance and efficient processes.

Weymouth, MA25 days ago

1 - Manages internal and external calls for South Shore Hospital and the Brigham and Women / Dana Farber's Cancer Center in Clinical Affiliation with South Shore Hospital. a - Knowledge of departments and their functions to enable the intelligent and accurate management of caller’s needs and inquiries to distribute to the appropriate location. j - Acts as the front-line liaison for all internal Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital departments and South Shore Hospital's Engineering Services, Nutrition and Food Services, Birthing Unit, Pediatric Meal Service, Maternity Services.

Westwood, MA26 days ago

Eversource will not offer immigration-related sponsorship for this position. Applicants who require immigration sponsorship—either now or in the future—should not apply. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authoriz...

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Concord, MA1 day ago

Reporting to the Customer Service Supervisor, you will handle patient inquiries, assist with meal selections based on dietary needs, and ensure patients receive appropriate, nutritious meals. Join our healthcare team as a Customer Service Representative responsible for enhancing the patient experience through compassionate service and nutritional support.

Dennis Port, MA13 days ago

$16–$18 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

Mashpee, Massachusetts28 days ago

Our hospitals maintain the culture and atmosphere of a private veterinary practice while gaining access to collective resources and veterinary business management expertise to help lead their teams forward and shape their future. Why You'll Love Us:Cutting-Edge Care with Heart - Our full-service hospital offers advanced medicine and services like wellness care and surgery, all delivered with genuine compassion.

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Greenfield, MA1 day ago

$15–$15.50 Per Hour

Key responsibilities include greeting customers, operating the register, providing product suggestions, assisting with food programs, and maintaining store appearance. Ideal candidates excel in selling, customer care, teamwork, and quick thinking.

Southborough, Massachusetts7 days ago

$20–$23 Per Hour

With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.

Fitchburg, MA28 days ago

If you're an experienced customer service professional looking for a steady, full-time role where you can help people, work with a supportive team, and enjoy your evenings and weekends, this could be the right fit. If you enjoy helping people, thrive in a fast-paced environment, and want to work somewhere that respects your time, we'd love to hear from you.

Canton, Massachusetts30+ days ago

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Process customer orders via phone, email, fax, and mail and ensure timely delivery.

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Shrewsbury, MA1 day ago

Responsibilities include welcoming clients, managing check-ins/outs, answering phones, guiding tours, ensuring safety protocols, handling payments, and maintaining a clean, inviting lobby. Ideal candidates are people- and pet-loving with customer service experience, strong communication skills, and the ability to handle pressure professionally.

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Brighton, MA4 days ago

$57,000–$67,000 Per Year

We know that providing the best service means providing for our team first, which is why we are dedicated to helping you meet your professional goals while maintaining your work/life balance, with professional development and flexible scheduling. Your ability to build rapport and professional demeanor will help you build trust with our clients, retaining their business for years to come.

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Customer Care Jobs in Massachusetts

Customer Service Representative Hajoca Corporation

Customer Service Representative Prime Time Solutions, Inc.

Customer Service Representative Beacon Hill Staffing Group

Office & Csr Manager Trust 1 Services

Customer Service Associate Wegmans

Customer Experience Coordinator TJ Maxx

customer experience coordinator TJ Maxx

Customer Expierience Coordinator TJ Maxx

Customer Service Representative- Andover, MA Nesco Resource

Medicare Sales and Customer Services Manager Brooksby Village by Erickson Senior Living

Call Center Representative/Member Advocate Healthcare Financial, Inc.

RN - Acute Care Medicine Yale New Haven Health

Registered Nurse (RN), Float Critical Care / ICU Yale New Haven Health

Registered Nurse Float – Critical Care Yale New Haven Health

Registered Nurse Critical Care (ICU) – Float Pool Yale New Haven Health

Registered Nurse (RN) – Critical Care Float Pool Yale New Haven Health

RN Float Pool – Critical Care Yale New Haven Health

Critical Care Float Nurse / Float RN (ICU) Yale New Haven Health

Travel Nurse RN - Post-Anesthesia Care Unit (PACU) / Pre-Post Op - $2,120 per week in Newton, MA CrossMed Healthcare

Travel Nurse RN - Post-Anesthesia Care Unit (PACU) / Pre-Post Op - $2,120 per week in Boston, MA CrossMed Healthcare

Travel Nurse RN - Neonatal Intensive Care Unit - $2,232 per week in Pittsfield, MA CrossMed Healthcare

Travel RN (Registered Nurse)Intensive Care Unit (ICU) Yale New Haven Health

Registered Nurse Float - Critical Care Yale New Haven Health

Registered Nurse (RN) - Critical Care Float Pool Yale New Haven Health

Sales Rep Post Acute Care Medline Industries - Transportation & Operations

Security Representative Fidelity Investments

SAP Customer Service Representative Company Confidential

Customer Service Company Confidential

Customer Service Representative Company Confidential

Call Center Representative - Part-time Company Confidential

Call Center Representative Company Confidential

Customer Care Center Team Manager Needham Bank

Customer Care Representative (East Boston, MA) The Panther Group

Customer Care Representative (Saugus, MA) The Panther Group

Lead Customer Care Representative - (Ludlow, MA) The Panther Group

Bilingual Customer Care Representative Primo Brands

U-Box Customer Care Representative (CDL) U-Haul

Customer Care Specialist InsuraTec

Air Logistics Customer Care Specialist Kuehne+Nagel

Customer Service Representative / Inbound Call Center South Shore Health

Customer Service Representative Eversource

Customer Service Representative Emerson Hospital

Storage Customer Service Representative U-Haul

Customer Service Representative - Leach Animal Hospital Encore Vet Group

Customer Service Representative - Full or Part Time Circle K Stores

Medical Equipment Customer Service Representative Rotech Healthcare Inc.

Customer Service Representative - No Nights, No Weekends TK Cups-Sorg's

Customer Service Representative System One

Customer Service Representative Destination Pet, LLC

Insurance Customer Service Representative Pella Insurance Agency

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