193 Results for

Customer Care Representative Jobs in Massachusetts

Jobs

North Chelmsford, MA19 days ago

$20–$26 Per Hour

Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale. Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data.

Worcester, MA12 days ago

$55,000–$60,000 Per Year

In this Customer Service Representative role, you’ll work directly with customers through face-to-face interactions, helping them navigate services, answer questions, and find the right solutions while supporting sales efforts. If you’re ready to grow as a Customer Service Representative in a role that combines face-to-face customer service and sales, where your personality and people skills truly matter, apply today and become part of the Prime Time Solutions team.

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Quincy, MA2 days ago

$60,000–$80,000 Per Year

We’re looking for a highly organized, proactive Office Manager who thrives in a fast-paced, customer-focused environment and knows how to keep people, processes, and systems running smoothly. You’ll support our CSR and Lead Specialist teams, oversee office and facility management, handle customer escalations, and ensure our internal systems are efficient and effective.

Boston, MA14 days ago

Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our client, a successful digital auto platform based in Boston, MA, is seeking a Product Support Representative to support the Consumer Support Operations team and will be responsible for handling escalated support issues.

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Cambridge, MAToday

$39,900–$39,900 Per Year

See Astound Broadband Privacy Policy at https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.

Andover, MA10 days ago

$23–$25 Per Hour

Our client is seeking a detail-oriented and professional Customer Support Representative to support dental and orthodontic practices by handling customer inquiries, order intake, and communication regarding laboratory services. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Somerville, MA7 days ago

$48,000–$91,000

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.

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Westborough, MA1 day ago

$19–$23 Per Hour

A Day in the Life of the Retail Sales Representative I, II, and III: Sell target products and packages and effectively communicate system prices, channels, services and packages to customers and potential customers . At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences.

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Framingham, MA1 day ago

$19–$23 Per Hour

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Framingham, MA1 day ago

$19–$23 Per Hour

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Framingham, MA1 day ago

$19–$23 Per Hour

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Somerville, MA1 day ago

$20–$24 Per Hour

A Day in the Life of the Retail Sales Representative I:Sell target products and packages and effectively communicate system prices, channels, services and packages to customers and potential customers. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences.

New!

Peabody, MA5 days ago

$16–$16.50 Per Hour

Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.

Middleton, MA11 days ago

$17.25–$17.75 Per Hour

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Woburn, MA5 days ago

$16–$16.50 Per Hour

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Boston, MAToday

$2,004–$2,132

This role involves assessing patient recovery, implementing post-operative care plans, administering treatments, collaborating with the surgical team, and coordinating care for discharging or transporting patients. Observe and document patient conditions, treatments, and significant incidents and respond to anesthesia and treatments, notifying the care team of significant changes or adverse reactions.

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Boston, MAToday

$2,363–$2,514

This role encompasses assessing and monitoring critically ill patients, operating life-support equipment, administering advanced treatments, and collaborating with multidisciplinary healthcare teams. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team.

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Newton Lower Falls, MAToday

$2,249–$2,393

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Boston, MAToday

$2,657–$2,827

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Boston, MAToday

$2,249–$2,393

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Pittsfield, MAToday

$2,186–$2,325

Summary:The NICU Registered Nurse provides specialized care to critically ill and premature newborns in a neonatal intensive care unit (NICU). As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team.

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Boston, MAToday

$2,119–$2,254

This role involves assessing patient health before and after surgery, implementing care plans, administering treatments, and collaborating with healthcare teams to ensure high-quality, patient-centered care. Essential Work Functions:Assess patients pre-operatively, including reviewing medical history, performing physical examinations, and identifying potential risks.

Worcester, MA7 days ago

Calling on the post-acute care market including long-term care facilities, home health and hospice agencies and medical equipment providers; Selling clinical and operational solutions to all levels of decision makers including owners, senior clinical officers and purchasing managers; Selling products that include incontinence, skin care, DME, advance wound care and gloves; Developing a strong knowledge base about Medline’s very large product catalog and numerous value added programs and services; Developing meaningful relationships with new customers and deepening relationships with existing ones; Cold calling and prospecting to develop new business opportunities; Presenting new products and initiatives; educating customers on current industry trends and regulations; Preparing bids and negotiating contracts. Complex sales strategy/approach to sell solutions across multiple levels; Background in commissioned, tangible product sales; Track record of demonstrable sales growth and quota attainment; Ability to present multiple product lines; Excellent communication and organizational skills; Stable work history; Computer proficiency especially in MS Excel, Word, and Outlook.

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Springfield, MA4 days ago

Develop and mentor staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies. Conduct one-on-one review with all Account Representatives to build more effective communications, to understand training and development needs, and to provide insight for the improvement of Account Executive’s sales and activity performance.

New!

Andover, MA4 days ago

Full-time
Employee

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

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Wakefield, MA4 days ago

Full-time
Employee

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Littleton, MA4 days ago

Full-time
Employee

Experience with ServiceTitan software is a plusProficiency in Microsoft Office (Word, Excel, Outlook)Previous experience in a customer service or call center environmentStrong problem-solving and critical-thinking skillsExcellent verbal and written communication skillsFamiliarity with CRM systems and customer account management toolsHigh attention to detail with strong data entry accuracy. Handle high-volume inbound and outbound customer callsProvide prompt, professional, and courteous customer serviceAddress customer inquiries, resolve issues, and escalate when necessaryAccurately enter and update customer information in company systemsMaintain detailed records of customer interactionsCollaborate with internal teams to ensure timely issue resolution.

Dennis Port, MA9 days ago

$24–$26 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

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Norton, MA1 day ago

Qualifications: Bilingual in English and Spanish, high school diploma or GED, 1+ year customer service experience, excellent communication skills, ability to work in a fast-paced environment, and a suitable home workspace with reliable high-speed internet. Seeking a Bilingual Customer Care Representative to deliver excellent service via phone, handling inquiries on products, billing, and services in English and Spanish.

Ludlow, MA30+ days ago

This role will open new accounts, make payments, change account information, recertify accounts, test, and replace transponders, and respond to patron requests. Perform account maintenance, including account changes, transponder changes, recertifications, additional tag requests, replenishments, adjustments, and statement requests .

E Boston, MA30+ days ago

The CSR will open new accounts, make payments, change account information, recertify accounts, test, and replace transponders, and respond to patron requests. Excellent phone skills, data entry skills, customer service skills, interpersonal skills, and problem-solving skills.

Saugus, MA30+ days ago

Weymouth, MA25 days ago

1 - Manages internal and external calls for South Shore Hospital and the Brigham and Women / Dana Farber's Cancer Center in Clinical Affiliation with South Shore Hospital. a - Knowledge of departments and their functions to enable the intelligent and accurate management of caller’s needs and inquiries to distribute to the appropriate location. j - Acts as the front-line liaison for all internal Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital departments and South Shore Hospital's Engineering Services, Nutrition and Food Services, Birthing Unit, Pediatric Meal Service, Maternity Services.

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Concord, MA1 day ago

Reporting to the Customer Service Supervisor, you will handle patient inquiries, assist with meal selections based on dietary needs, and ensure patients receive appropriate, nutritious meals. Join our healthcare team as a Customer Service Representative responsible for enhancing the patient experience through compassionate service and nutritional support.

Mashpee, Massachusetts28 days ago

Our hospitals maintain the culture and atmosphere of a private veterinary practice while gaining access to collective resources and veterinary business management expertise to help lead their teams forward and shape their future. Why You'll Love Us:Cutting-Edge Care with Heart - Our full-service hospital offers advanced medicine and services like wellness care and surgery, all delivered with genuine compassion.

Canton, Massachusetts30+ days ago

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Process customer orders via phone, email, fax, and mail and ensure timely delivery.

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Shrewsbury, MA1 day ago

Responsibilities include welcoming clients, managing check-ins/outs, answering phones, guiding tours, ensuring safety protocols, handling payments, and maintaining a clean, inviting lobby. Ideal candidates are people- and pet-loving with customer service experience, strong communication skills, and the ability to handle pressure professionally.

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Greenfield, MA1 day ago

$15–$15.50 Per Hour

Key responsibilities include greeting customers, operating the register, providing product suggestions, assisting with food programs, and maintaining store appearance. Ideal candidates excel in selling, customer care, teamwork, and quick thinking.

Fitchburg, MA28 days ago

If you're an experienced customer service professional looking for a steady, full-time role where you can help people, work with a supportive team, and enjoy your evenings and weekends, this could be the right fit. If you enjoy helping people, thrive in a fast-paced environment, and want to work somewhere that respects your time, we'd love to hear from you.

Southborough, Massachusetts7 days ago

$20–$23 Per Hour

With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.

West Springfield, MA16 days ago

Full-time

Like human medical specialists, VESH supports primary care veterinarians with the evaluation and treatment of pets affected by trauma, chronic issues, serious illness, or unusual disorders requiring advanced training along with providing critical & emergency pet care. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually.

Cambridge, MA26 days ago

Remote

This role focuses on delivering excellent customer experiences while assisting customers with travel planning, confirmations, and ongoing support. We are hiring a Remote Customer Service Representative to support clients with reservations, booking coordination, and general customer assistance within the travel services industry.

East Bridgewater, Massachusetts13 days ago

About Premier Fence LLC:Premier Fence is a trusted leader in residential and commercial fencing, delivering high-quality craftsmanship that not only enhances properties but also protects what matters most. Security Works is focused on creating a company where employees enjoy coming to work, customers trust our service, and our team takes pride in what they do every day.

New!

Longmeadow, MA1 day ago

$17–$21 Per Hour

Responsibilities include greeting clients, managing appointments, processing payments, educating pet owners, handling medical records, and maintaining a clean facility. Seeking an Experienced Client Service Representative for a part-time role at a veterinary hospital that values personal connections and compassionate care.

Dennis Port, MA13 days ago

$16–$18 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

New!

Brighton, MA4 days ago

$57,000–$67,000 Per Year

We know that providing the best service means providing for our team first, which is why we are dedicated to helping you meet your professional goals while maintaining your work/life balance, with professional development and flexible scheduling. Your ability to build rapport and professional demeanor will help you build trust with our clients, retaining their business for years to come.

New Bedford, MA10 days ago

$45,200–$52,000

In addition to working and speaking with the customer base, frequent, proactive, communication with Operations, Planning, Quality, Accounting, and Technical (Engineering/Chemistry) will be required in order to deliver the highest level of customer satisfaction and care. · Follow up with Customer Service Manager, Sr Customer Service Rep., or Sales & Marketing on address changes/additions and customer perm note changes or additions.

Boston, MA10 days ago

Our dedicated staff of medical providers, nurses, social workers, dietitians, and child life specialists provides well-child care, including routine immunizations, health education, and care for acute illnesses. As a Patient Experience Representative, you will work to provide support to the administrative operations of primary care and work to ensure the best possible patient experience.

Marlboro, MA12 days ago

Must possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any Business Unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers. · Excellent phone communications and interpersonal skills with multiple functional groups including CSRs, Manufacturing, Supply Chain, Product Management, Sales and Marketing, Finance, Warehouse and Transportation personnel as well as external customer contacts.

Westwood, MA26 days ago

Eversource will not offer immigration-related sponsorship for this position. Applicants who require immigration sponsorship—either now or in the future—should not apply. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authoriz...

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Customer Care Representative Jobs in Massachusetts

Customer Service Representative Hajoca Corporation

Customer Service Representative Prime Time Solutions, Inc.

Office & Csr Manager Trust 1 Services

Customer Service Representative Beacon Hill Staffing Group

Direct Sales Representative Universal $5,000 Sign-On Bonus Astound

Customer Service Representative- Andover, MA Nesco Resource

Security Representative Fidelity Investments

Retail Sales Representative I, II, and III Astound

Front Counter Representative Astound

Retail Store Sales Representative Astound

Retail Telecommunications Sales Representative Astound

Retail Sales Representative I Astound

Customer Experience Coordinator TJ Maxx

customer experience coordinator TJ Maxx

Customer Expierience Coordinator TJ Maxx

Travel Nurse RN - Post-Anesthesia Care Unit (PACU) / Pre-Post Op - $2,004 to $2,132 per week in Boston, MA Fusion Medical Staffing

Travel Nurse RN - Cardiovascular Intensive Care Unit - $2,363 to $2,514 per week in Boston, MA Fusion Medical Staffing

Travel Nurse RN - Post-Anesthesia Care Unit (PACU) / Pre-Post Op - $2,249 to $2,393 per week in Newton Lower Falls, MA Fusion Medical Staffing

Travel Nurse RN - Cardiovascular Intensive Care Unit - $2,657 to $2,827 per week in Boston, MA Fusion Medical Staffing

Travel Nurse RN - Post-Anesthesia Care Unit (PACU) / Pre-Post Op - $2,249 to $2,393 per week in Boston, MA Fusion Medical Staffing

Travel Nurse RN - Neonatal Intensive Care Unit - $2,186 to $2,325 per week in Pittsfield, MA Fusion Medical Staffing

Travel Nurse RN - Post-Anesthesia Care Unit (PACU) / Pre-Post Op - $2,119 to $2,254 per week in Boston, MA Fusion Medical Staffing

Sales Rep Post Acute Care Medline Industries - Transportation & Operations

Acute Care Division Manager Medline Industries - Transportation & Operations

SAP Customer Service Representative Company Confidential

Customer Service Representative Company Confidential

Customer Service Company Confidential

U-Box Customer Care Representative (CDL) U-Haul

Bilingual Customer Care Representative Primo Brands

Lead Customer Care Representative - (Ludlow, MA) The Panther Group

Customer Care Representative (East Boston, MA) The Panther Group

Customer Care Representative (Saugus, MA) The Panther Group

Customer Service Representative / Inbound Call Center South Shore Health

Customer Service Representative Emerson Hospital

Customer Service Representative - Leach Animal Hospital Encore Vet Group

Customer Service Representative System One

Customer Service Representative Destination Pet, LLC

Customer Service Representative - Full or Part Time Circle K Stores

Customer Service Representative - No Nights, No Weekends TK Cups-Sorg's

Medical Equipment Customer Service Representative Rotech Healthcare Inc.

Veterinary Customer Service Representative Ethos Veterinary Health

Customer Support Representative Travelcareerlaunch

Customer Service Representative/Coordinator Premier Fence LLC

Part Time Customer Service Representative VCA Animal Hospitals

Storage Customer Service Representative U-Haul

Insurance Customer Service Representative Pella Insurance Agency

Customer Service Representative (Manufacturing Industry) Precix

On Call Patient Experience Representative - Primary Care Boston Children's Hospital

Associate Customer Service Representative TechDigital Corporation

Customer Service Representative Eversource

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