1,528 Results for

Customer Care Representative Jobs in Massachusetts

Jobs

Patient Service Representative - Float Outer Cape Health Services Inc

wellfleet, MA

$21–$25 / hour

A Day in the Life of this Role: Reporting to the Practice Manager, the Patient Service Representative (PSR) ensures smooth patient flow and a positive experience for Outer Cape Health Services patients by greeting, registering, corresponding, and answering general questions at the front desk. Founded in 1987 through the merger of Health Associates of Provincetown (established in 1972) and the AIM Medical Center in Wellfleet (established in 1966), Outer Cape Health has a long history of successful growth and expansion in pursuit of this mission.

28 days ago

Outside Property Associate Claim Representative The Travelers Companies

Braintree, MA

$52,600–$86,800 / year

This position requires the individual to access and inspect all areas of a dwelling or structure, which is physically demanding requiring the ability to carry, set up and climb a ladder weighing approximately 38 to 49 pounds, walk on roofs, and enter tight spaces (such as attic staircases and entries, crawl spaces, etc.). As an Associate Claim Rep, Outside Property, you will receive comprehensive training in claim handling, customer service, and policy interpretation while working alongside experienced claim professionals.

6 days ago

Ambulatory Services Representative II Boston Medical Center

Boston, MA

$22.36–$27.26 / hour

POSITION SUMMARY: The incumbent in this role will support the clinical practice by focusing on billing and managed care functions (including charge entries, billing edits, charge reconciliations, responding to billing inquires, corresponding with insurance carriers, investigating billing discrepancies, etc.). KNOWLEDGE AND SKILLS: Excellent English communication skills (oral and written) and interpersonal skills are required to interact with internal and external contacts in a courteous and patient focused manner.

30 days ago

B2B Outside Sales Representative Orkin

Woburn, Massachusetts

$70,000–$120,000 / year
Full time

Serve as an empathetic problem solver for commercial customers by utilizing the in-depth training provided to recommend the best innovative overall solution for each customer's needs. As part of the Orkin Commercial sales team, you get the advantage of a highly persuasive pitch: top-notch service from an iconic brand name and the industry leader with almost 125 years of protecting homes and businesses.

17 days ago

Patient Access Representative-Cambridge. Per Diem, Day shift/weekday Lahey Hospital and Medical Center

Cambridge, MA

$20.50–$27.59 / hour

The Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.

30+ days ago

Inside Sales Representative Top Hat

Massachusetts

You have the sales skills, including the ability to identify, drive, and close large/complex deals, prospect effectively, and run the full sales cycle (including cold calling, demos, discovery, solution presentation, negotiation and closing). You will work closely with Customer Success Managers and internal product and marketing partners to ensure a great customer experience for professors and to maximize revenue growth.

4 days ago

Patient Access Representative - 24 hrs; Sat & Sun 6:30am-7pm Lahey Hospital and Medical Center

Peabody, MA

$20.50–$27.59 / hour

30+ days ago

Technical Services Representative Axis Communications AB

Chelmsford, MA

The Technical Services Representative - Tier I (Hybrid position) provides initial screening of all inbound technical support interactions via telephone, chat, and our online helpdesk. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications.

23 days ago

Patient Experience Representative I- Center for Airways Disorder Boston Children's Hospital

Boston, MA

$19.06–$27.64 / hour

Works under close supervision to provide support to the administrative operations of the Center for Airway Disorders (CAD) and works to ensure the best possible patient experience by effectively coordinating services to patients and families. PER positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 12 months).

30+ days ago

Customer Experience Coordinator TJMaxx

Newton, Massachusetts

$17.25–$17.75 / hour

Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.

2 days ago

Patient Services Representative - Front Desk - North Falmouth, MA Dermatology of Cape Cod

Massachusetts

Productivity and Compliance: Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners. Your contributions will directly impact operational efficiency and the delivery of exceptional patient experience, supporting the overall success of our healthcare services.

17 days ago

Collections Representative UnitedHealth Group Inc

Chelmsford, MA

$18–$32 / hour

Initiates actions in attempt to collect outstanding patient balances such as contacting patients directly, negotiating payment arrangements and settlements, writing and sending letters and/or final notices and referring patients to third party agency for further collection actions. Collects and processes patient payments, entering credit card payments into online tool and may perform posting payments into billing system for certain accounts.

30+ days ago

Patient Experience Representative I- Vascular Anomalies Center Boston Children's Hospital

Boston, MA

$19.83–$29.49 / hour

You will work under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.

7 days ago

Regional Service Associate (Various Brockton Locations) Eastern Bank

Brockton, MA

Persons holding this position are generally subject to inside environmental conditions having the lighting, temperature, and noise level of an open floor-plan office environment (moderate, but occasionally loud at times). Problem Solving and Decision Making: Incumbent has the authority to use discretion in some circumstances, but if/when written policy is unclear or there is any uncertainty, the account representative should seek guidance from the immediate branch supervisor.

30+ days ago

HR Shared Services Representative TJMaxx

Marlborough, Massachusetts

$21.90–$27.90 / hour

Provide a high level of customer service to TJX associates including processing transactions in alignment with SLAs and escalate issues or risks to managers and pod leads as needed. Responsibility : Responds to inquiries including, but not limited to, HR policies and procedures, health and wellness benefits and leaves of absence through multiple modes of contacts (phones, emails, ad hoc reports).

26 days ago

Sales Representative - New England North - Enabling Technologies Stryker Corp

Boston, MA

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. This field-based role combines medical device sales, business development, customer education, and procedural support as you help customers integrate enabling technology solutions that improve surgical workflows and patient care.

2 days ago

Patient Access Representative (Per diem)(Roslindale Med Ctr) Boston Medical Center

$16.35–$22.84 / hour

Demonstrates highly developed interpersonal skills in order to relate to patients of all ages, staff members, physicians, and visitors, negotiate effective working relationships, and develop positive resolutions to conflict. The hospital is also the primary teaching affiliate of the nationally ranked Boston University School of Medicine (BUSM) and a founding partner of Boston HealthNet - an integrated health care delivery systems that includes many community health centers.

30+ days ago

Service Associate - Part Time 20 Hours (Shaws Peabody) Eastern Bank

Peabody, MA

Major Responsibilities: Simultaneously performs the duties of a traditional branch customer service representative and teller, primarily in "in-store" locations, or in other unique locations where such a "hybrid" position is authorized. Account Representative Duties: Works toward achieving specific individual sales and service goals through the following activities: Opens deposit accounts.

7 days ago

Call Center Representative (Auburn, MA) The Panther Group

Auburn, MA

Quick Apply

In this role, you will assist customers with account questions, payments, billing inquiries, and general customer service needs through phone, email, and chat. This is an excellent opportunity for someone who communicates professionally, learns new computer systems quickly, and enjoys helping customers resolve problems.

25 days ago

Patient Access Representative -Peabody; M-F 7:30am-4pm or 8am-4:30pm Beth Israel Lahey Health

Peabody, Massachusetts

$20.50–$27.59 / hour

The Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. 4. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.

4 days ago

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Customer Care Representative Jobs in Massachusetts

Patient Service Representative - Float Outer Cape Health Services Inc

Outside Property Associate Claim Representative The Travelers Companies

Ambulatory Services Representative II Boston Medical Center

B2B Outside Sales Representative Orkin

Patient Access Representative-Cambridge. Per Diem, Day shift/weekday Lahey Hospital and Medical Center

Inside Sales Representative Top Hat

Patient Access Representative - 24 hrs; Sat & Sun 6:30am-7pm Lahey Hospital and Medical Center

Technical Services Representative Axis Communications AB

Patient Experience Representative I- Center for Airways Disorder Boston Children's Hospital

Customer Experience Coordinator TJMaxx

Patient Services Representative - Front Desk - North Falmouth, MA Dermatology of Cape Cod

Collections Representative UnitedHealth Group Inc

Patient Experience Representative I- Vascular Anomalies Center Boston Children's Hospital

Regional Service Associate (Various Brockton Locations) Eastern Bank

HR Shared Services Representative TJMaxx

Sales Representative - New England North - Enabling Technologies Stryker Corp

Patient Access Representative (Per diem)(Roslindale Med Ctr) Boston Medical Center

Service Associate - Part Time 20 Hours (Shaws Peabody) Eastern Bank

Call Center Representative (Auburn, MA) The Panther Group

Patient Access Representative -Peabody; M-F 7:30am-4pm or 8am-4:30pm Beth Israel Lahey Health

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