461 Results for

Customer Care Representative Jobs in Michigan

Jobs

New!

Dearborn, MI1 day ago

Ability to maneuver through various systems to provide the dealer/customer with prompt, courteous, and accurate information including: Accurately respond to customer inquiries. As a Pro Sales Customer Care Representative in Dearborn, MI, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

Dearborn, MI11 days ago

Remote

The Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a fully remote Customer Service Representative (Bilingual French) based in the Allen Park, MI area, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

Dearborn, MI11 days ago

$16–$22 Per Hour

The Concierge Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a Concierge Customer Service Representative (specializing in the automotive industry) working on-site in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.

Dearborn, MI11 days ago

The Bilingual Spanish Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a Bilingual Spanish Customer Service Representative working on-site in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.

Dearborn, MI11 days ago

The Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a Customer Service Representative (specializing in the automotive industry) working on-site in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.

Detroit, MI12 days ago

$50,000–$75,000 Per Year

You will be responsible for helping customers by providing product and service information and resolving technical issues. · Develop and maintain a knowledge base of the evolving products and services.

Detroit, MI13 days ago

$50,000–$75,000 Per Year

Rochester, MI16 days ago

$15–$19 Per Hour
Full-time
Employee

Showcase your reporting skills, providing regular reports on your lead generation and appointment-setting adventures. Friendly, enthusiastic, and customer-service oriented Goal-oriented and ready to achieve stellar results.

New!

Dearborn, MI1 day ago

Remote

The Program Liaison is expected to investigate issues thoroughly, coordinate with internal teams as needed, and ensure a high level of customer satisfaction through professional and efficient issue resolution. Ability to maneuver through various systems to provide the dealer/customer with prompt, courteous, and accurate information including: Accurately respond to customer inquiries.

New!

Southfield, MI, MI4 days ago

Full-time
Employee

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

Dearborn, MI11 days ago

Maneuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including: o Utilizing available resources to accurately respond to customer inquiries through appropriate channels. · Achieve ‘world-class’ service with each member where ‘world-class’ is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services.

Detroit, MI9 days ago

Temporary
Contractor
Full-time

The designer will help define and refine end-to-end user experiences for customer service representatives using an AI-enabled support tool, including workflows, interaction patterns, screen states, edge cases, and responsive design considerations. This role is critical to maintaining design momentum during delivery, supporting a smooth transition of product ownership, and ensuring the experience is clearly documented and ready for implementation by client teams.

New!

Caledonia, MI3 days ago

Remote

The Details: Start Date (for non-licensed): Tuesday, June 9th (LOB-Farmers Workplace Solutions) or Tuesday, July 7th (LOB-Farmers Service Operations) Start Date (for licensed): Tuesday, July 7th (LOB-Farmers Workplace Solutions) or Tuesday, August 4th (LOB-Farmers Service Operations) Location: 5665 North Kraft Lake Drive, Caledonia, MI 49316 You must be located within 50 miles of this location. Throughout this paid training, you'll experience a blend of instructor led skills training, peer mentoring, and coaching in a live, real-world environment designed to ease you into live work with our agents and/or customers.

New!

Dearborn, MI3 days ago

Maneuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including: • Utilizing available resources to accurately respond to customer inquiries through appropriate channels. • Achieve 'world-class' service with each member where 'world-class' is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services.

Rockford, MI30+ days ago

This role focuses on supporting our customers, helping them navigate their insurance policies, and ensuring they receive the responsive and helpful service they deserve. If you enjoy working with people, solving problems, and being part of a supportive team environment, this could be a great opportunity to build a long-term career in the insurance industry.

Bridgman, MI30+ days ago

The Swab Agency - Farm Bureau Insurance has been serving the Bridgman community for over a decade, providing personalized insurance solutions tailored to our clients' needs. Join The Swab Agency - Farm Bureau Insurance as a Customer Care Representative and be the friendly voice that supports our clients in Bridgman, MI.

Holland, MI30+ days ago

Join Kamer Agency - Farm Bureau as our Front Desk/Customer Care Representative in Holland, MI, where your passion for customer service meets our commitment to excellence. In this dynamic role, you will be the first point of contact for our valued clients, helping them navigate their insurance needs with care and expertise.

Grand Rapids, MI30+ days ago

Remote

Full-time

We’re more than just an insurance agency—we’re a people-focused, technology-driven, and growth-minded team dedicated to helping working families protect what matters most. From guiding policyholders to answering questions with clarity, you’ll ensure every client feels supported, confident, and empowered.

Marysville, MI25 days ago

You’ll be the go-to resource for questions, support, and guidance - helping customers feel confident, informed, and taken care of every step of the way. Position Overview: As a Customer Care Representative, you’ll play an important role in creating a positive experience for every client who interacts with our agency.

St Louis, MI30+ days ago

As a Customer Care Representative, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters.

Grand Rapids, MI7 days ago

NW SUITE 300, Grand Rapids, MI, 49504, United States . Phone: (616) 459-0281 .

Ferndale, Michigan11 days ago

New!

Farmington, MI3 days ago

What You'll Do** Handle inbound calls, outbound calls, chats, and online leads** Book appointments efficiently using the 3-day board* Deliver consistent service using the Six Steps of a Call* Support Home Care Club members with scheduling and renewals* Complete follow-up calls and administrative tasks as neededKPIs* Raw inbound call booking rate of 37%+* Average handle time between 3-4.5 minutes* Quality score of 80%+* Minimum of 35 inbound touches per dayWhat You Bring2-3 years of customer service or call center experience, strong communication and typing skills, Microsoft Office/Teams experience preferred, and a high school diploma or GED required. Big TaskProvide every customer with a delightful experience while booking jobs into the 3-day board and supporting the team's scheduling success.

Muskegon, MI30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Ben Vanbiesbrouck - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. I’ve coached the Boys High School Golf team at WMC High School for several years and volunteer with the Lakeshore Junior Lumberjacks youth hockey program.

Portland, MI22 days ago

$40,000–$60,000 Per Year

Insurance licensing (Property & Casualty) preferred, or willingness to complete required licensing (Licensing support is available; required licenses must be obtained within 30 days of hire). Youll interact with customers by phone and in person, handle service requests, update records, and work closely with the team to ensure excellent service.

Mason, MI30+ days ago

$40,000–$60,000 Per Year

Pinckney, MI30+ days ago

$25–$35 Per Hour

Trusted Heating & Cooling Solutions is a highly regarded HVAC company proudly serving the greater Ann Arbor community with honesty, skill, and a genuine commitment to our customers. We're Trusted Heating & Cooling Solutions, Inc., and we're searching for a motivated full-time Dispatcher - Customer Service Representative to join our team in Pinckney, MI!

Traverse City, MI15 days ago

The CSR/Scheduler ensures that every client interaction is professional, informative, and clearly communicated, and that every job is scheduled accurately and efficiently so our craftsmen can arrive prepared and ready to deliver outstanding service. Ace Handyman Services Traverse City is seeking a highly organized, customer‑focused Customer Service Representative (CSR)/Scheduler to be the central communication hub between our clients, craftsmen, and office operations.

New!

Novi, MI3 days ago

NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. At NVA Pet Resorts, our mission is simple: create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.

New!

Dearborn, MI3 days ago

The Customer Service Representative builds and maintains trust as a skilled expert byproviding superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a Customer Service Representative (specializing in the automotive industry) working on-site in Allen Park, MI , you'll become part of a community that values your success, supports your career growth, and celebrates your contributions.

Newberry, MI30+ days ago

Remote

$16–$22 Per Year

We are delighted to invite applications for the role of Customer Service Representative, a position central to maintaining our outstanding reputation for customer care. This non-remote position offers you the chance to build meaningful connections with our community, delivering personalized assistance that emphasizes both satisfaction and loyalty.

ANN ARBOR, MI8 days ago

Chuck Knuth - State Farm Agency, located in Ann Arbor, MI, is currently looking for a talented, caring, professional individual to join our team as a Customer Service Representative. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

New!

Southfield, MI3 days ago

Receives requests from multiple sources (phone, fax, e-Commerce, in-person) and completes necessary process for equipment services. Hart Medical Equipment provides a full range of home care products and support services based on individual needs.

Ann Arbor, MI25 days ago

$18–$28 Per Hour

As a Dispatcher - Customer Service Representative, you will spend your days answering inbound calls and web inquiries with professionalism and care, capturing job details, and educating customers about our services. Your daily responsibilities will also include following up on open estimates, assisting with invoices and QuickBooks coordination, and tracking key metrics like booking rate and schedule fill rate.

Roseville, Michigan30+ days ago

As the Customer Service Representative for Independent Upfitter (An Aebi Schmidt Brand) you will be responsible for managing the full lifecycle of customer orders, including order entry, parts ordering, purchase order submission, invoicing, and ongoing updates throughout the build process. Shyft uses E-Verify, which is an online system operated by the U.S. Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility and validate social security numbers.

New!

Jackson, MI3 days ago

$16–$17 Per Hour

We're seeking a friendly and reliable Customer Service Representative to assist customers with claims, coordinate with service providers, and resolve issues in a professional and empathetic manner. Our accredited Customer Service Representative (CSR) training program will help fully prepare you to serve our customers in a contact-center environment.

Plymouth, MI30+ days ago

We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

New!

Belleville, MI6 days ago

$22–$23 Per Hour

Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like: Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.

New!

Ann Arbor, MI4 days ago

$22–$25 Per Hour

Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. We brought with us the proven Envista Business System (EBS) methodology, an experienced leadership team, and a strong culture grounded in continuous improvement, commitment to innovation, and deep customer focus to meet the end-to-end needs of dental professionals worldwide.

Wayne, MI30 days ago

$15–$17 Per Hour

You'll be the friendly voice of Raza Insurance, helping our clients with their questions, guiding them through their policies, and ensuring they feel valued and supported. If you have a knack for clear communication, a patient and friendly attitude, and find satisfaction in making someone's day a little easier, you'll fit right in.

Brighton, MI10 days ago

A standout feature of our office is that Barb runs the Agent Aspirant program for our territory of 50+ agents, helping develop future agency owners through a proven, competitive track — a major advantage for anyone aspiring to open their own agency one day. As a Customer Service Representative - State Farm Agent Team Member with Barb Vogelheim - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.

Gaylord, MI30+ days ago

$18–$25 Per Hour

You'll handle inbound calls from customers needing service-and turn those opportunities into booked jobs, memberships, and long-term relationships. At Quality Comfort Pros, we're more than a home service company-we're the trusted neighbor families call when they need help with heating, cooling, plumbing, and generators.

Mt. Morris, NY30+ days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Conduct face-to-face and/or virtual (telephonic) outreach and enrollment services, including education on managed care options and public health programs to clients at LDSS/HRA offices .

Waterford, MI30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Larry Lukovich - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. I’m active with the Chamber of Commerce, serve on the Board of Directors for BSCA, and proudly support causes such as Scamp for special needs children, March of Dimes, MS, Little League, St. Jude, and Tunnel to Towers.

Wyoming, MI9 days ago

$16.75–$18 Per Hour

This role is perfect for someone who enjoys staying organized, solving problems, keeping projects moving and helping customers feel taken care of every step of the way. From vehicle wraps and fleet graphics to storefront signs, trade show gear, custom apparel, promotional products, and more - We help brand out from the crowd in a big way.

Grand Rapids, MI30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Scott Southland - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Romulus, MI30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Jasmine Ross - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Mason, MI30 days ago

We also participate in meaningful initiatives like volunteering at Hospice of Lansing Stoneleigh Residence, donating birthday bags to the Mason community, and offering Kona Ice events four times a year. Our community is at the heart of everything we do—we sponsor Mason High School Performing Arts, Mason Junior Bulldogs Football, Holt Wrestling, and the Mason Courthouse music events.

Caro, MI15 days ago

$37,000–$55,000 Per Year

Weaver Group Insurance Agency in Caro, Michigan, is looking for an experienced and committed individual to join our team as a Full-Time Customer Service Representative. Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc.

New!

Wixom, MI6 days ago

1-2 years of customer service handling high call volume /Service Titan scheduling experience preferred . We provide our team members with the necessary Personal Protective Equipment (PPE) to keep themselves and our customers safe.

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Customer Care Representative Jobs in Michigan

Pro Sales Customer Care Representative TTEC

Bilingual French Customer Service Representative TTEC

Concierge Customer Service Representative TTEC

Bilingual Spanish Customer Service Representative TTEC

Customer Service Representative TTEC

Virtual Customer Service Representative Arias agencies

Virtual Customer Service Representative(Work from Home) GL

Call Center Agent Bathworks Inc

Program Liaison - Percepta TTEC

Purchasing Assistant/Customer Service Specialist Company Confidential

Customer Care Representative TTEC

Senior UX Designer - Detroit, MI Digital Technology Solutions

Customer Care Representative (Hybrid - Caledonia, MI) Farmers Insurance Group

French Bilingual Customer Care Representative (Hybrid in Dearborn) Percepta

Customer Care Representative Justin Goushaw Farm Bureau Agency

Customer Care Representative The Swab Agency - Farm Bureau Insurance

Front Desk Customer Care Representative Kamer Agency - Farm Bureau

Customer Care Representative - WFH Spade Recruiting

Customer Care Representative Strunk Agency - Farm Bureau Insurance

Insurance Customer Care Representative Wright Agency - Farm Bureau Insurance

Customer Care Representative EPS Security

Customer Service Representative Community Choice Financial Family of Brands

Customer Service Representative Thornton & Grooms

Customer Service Representative - State Farm Agent Team Member Ben Vanbiesbrouck - State Farm Agent

Customer Service Representative - Entry Level - Portland, MI Emily Smith Farmers Insurance

Customer Service Representative - Entry Level - Mason, MI Emily Smith Farmers Insurance

Dispatcher - Customer Service Representative Trusted Heating & Cooling Solutions, Inc.

Customer Service Representative (CSR) / Scheduler (Part-Time) Ace Handyman Services Traverse City

Customer Service Representative PetSuites

Customer Service Representative Percepta

Customer Service Representative Forest Insurance Center Agency

Customer Service Representative Charles Knuth - State Farm Agency

Customer Service Representative - Retail Hart Medical Equipment

Dispatcher - Customer Service Representative Fathom Plumbing Solutions

Customer Service Representative Shyft Group

Customer Service Representative - Jackson, Michigan America's Preferred Home Warranty

Customer Service Representative Masco Corporation

Customer Service Representative Graybar

Customer Service Representative Envista Holdings Corporation

Customer Service Representative Raza Insurance Agency Llc

Customer Service Representative - State Farm Agent Team Member Barb Vogelheim - State Farm Agent

Customer Service Representative Quality Plumbing and Mechanical

Customer Service Representative II - Mt. Morris, NY Maximus

Customer Service Representative - State Farm Agent Team Member Larry Lukovich - State Farm Agent

Customer Service Representative PREMIER GRAPHICS LLC

Customer Service Representative - State Farm Agent Team Member Scott Southland - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Jasmine Ross - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Trinesha Goebel - State Farm Agent

Customer Service Representative - Caro Weaver Group Insurance Agency

Customer Service Representative RobinAire

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