858 Results for

Customer Service Supervisor Jobs in Massachusetts

Jobs

North Chelmsford, MA30+ days ago

$20–$26 Per Hour

Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale. Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data.

New!

Boston, MA1 day ago

$25–$27.73

Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions.

New!

BOSTON, MA5 days ago

$23–$25

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.

New!

Jamaica Plain, MA5 days ago

$24–$24

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees, including medical, dental, vision, and work/life resources. Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program.

New!

Tewksbury, MA5 days ago

$25–$25

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program.

New!

Waltham, MA3 days ago

$115,000–$150,000

Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. The clients here are mostly very successful business, and the tax work primarily supports these business owners, their families and related business and charitable entities.

Springfield, MA18 days ago

$55,200–$96,600 Per Year
Full-time
Employee

Responsible for the loan servicing activities through the administration and coordination loan servicing activities; including such areas as accurate and efficient servicing loans, purchased mortgages, participated/sold loans, escrows, and customer relations. Strong knowledge of corporate and commercial real estate documentation, as well as various commercial loan products including but not limited to construction, term, demand line of credits, letters of credit, and master commitments.

New!

Braintree, MAToday

$70,000–$78,000

Quality Management:Responsible for Quality Inspections of PM & repairs, as well as performing In Process Reviews of non-PM workPerform breakdown root cause analysis, implement corrective actions locally, and when necessary, communicate issues to Technical Assistance CenterEnsure Cleanliness and quality of repair for all maintained vehiclesWork with Service Manager to ensure all technicians are properly trained and qualified, and TOPS plan is prioritized based upon Breakdown, Rework and Running Cost trendsMaintain control/visibility over shop floor activities to ensure proper root cause diagnosis by technicians and that the yield on all parts/components is optimizedAssist in the development and ensure implementation of Quality Assurance Audit Corrective Action plans and Continuous Improvement programsAccountable for maintenance of all relevant documentation required to meet and/or exceed local, state, federal, as well as customer requirementsEnsure Employee compliance with Safety and EPA regulations and requirements. Financial Management:Responsible for ensuring shift/shop delivers against Net Maintenance Cost per Unit objectives without sacrificing quality, safety or customer satisfactionResponsible for cost control measures related to maintenance operations budget and location P&L statement to meet financial objectivesResponsible for successful execution of Maintenance Initiatives to attain or exceed specified financial targetsResponsible for Payroll, Purchase Order approval, as warranted, and invoice reconciliation, and fuel reconciliationResponsible for the customer bill back process to include identification, review and approval of bill back opportunitiesResponsible for ensuring proper documentation and explanation/ reporting of re·billable activityEnsure data integrity in the Shop Management Online system.

New!

Braintree, MAToday

$70,000–$78,000

Uxbridge, MA9 days ago

$67,000–$101,000 Per Year
Full-time

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $67,000.00 - $101,000.00 AnnualThe actual salary will vary based on applicant’s location, education, experience, skills, and abilities.

New!

East Boston, MA3 days ago

$60,000–$64,000 Per Year

The position is responsible for supervising thirty plus food production employees in a unionized environment to ensure security, safety, food specifications, quality assurance of products, sanitation, HACCP, USDA and FDA regulations are followed and are responsible for labor and Material cost controls. Works with maintenance staff to ensure preventive maintenance of machinery according to schedules, reports maintenance and repair issues in timely manner.

New!

Cambridge, MA1 day ago

$60,908.12–$76,140.43

In addition, this role focuses on performing the following Clinical Administration duties: Long-term strategic planning, determines strategic issues and opportunities that could affect practice success, prioritizes and tracks investments across practices, allocates resources and makes decisions regarding practice growth, and develops need to accomplish the practice's vision. Associate's degree in Healthcare Administration, Business Administration, or related field AND Three (3) years of experience in a healthcare setting AND One (1) year of progressive administrative experience in a healthcare environment; OR High School diploma or equivalent AND Five (5) years of experience in a healthcare setting AND Three (3) years of progressive administrative experience in a healthcare environment.

New!

Holland, MA3 days ago

Anticipates and responds to customer needs promptly and professionally; provides Hospice Aide orientation for new hospice patients or plan of care changes and coordinates the hospice aide new hire orientation process- including implementation, follow-through, and competency validation- in collaboration with Care Management and Quality teams. Oversees hospice care aide staffing to ensure appropriate resource utilization and meet client needs; manages hiring, scheduling, training, coaching, and performance evaluation, including supervisory home visits and development planning.

Boston, MA9 days ago

$25–$30

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Proven knowledge of the basic principles of food preparation, various cooking methods, and food safety regulations such as proper food handling, sanitation, and storage.

Waltham, MA29 days ago

Full-time

This position involves daily cleaning and maintenance activities including: cleaning wash rooms, rest rooms, floors, carpets, interior and exterior waste baskets, urns and receptacles; trash removal to waste collection areas; cleaning and polishing furniture, drinking fountains, brass and stainless fixtures, etc. 2. Provides appropriate support during major campus activities including but not limited to: snow removal, freshman orientation, open house, opening/closing of school, baccalaureate and post-baccalaureate commencement.

New!

Lanesboro, MA1 day ago

$51,613–$61,812

The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 2 billion-dollar organization. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list.

New!

Tewksbury, MA1 day ago

The Patient Service Manager will support the Patient Services Operation in the Food & Nutrition Department and will be responsible for developing and executing dining solutions to meet patient and customer needs and tastes. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.

Plympton, Massachusetts9 days ago

Full-time

Our team fully embraces a high-performance culture, that inspires us to build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities. Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers.

New!

Woburn, MA5 days ago

$16–$16.50 Per Hour

Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.

New!

Middleton, MA5 days ago

$17.25–$17.75 Per Hour

New!

Peabody, MA5 days ago

$17.25–$17.75 Per Hour

New!

Stoughton, MA4 days ago

Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment. The agency, through its programs and services, encourages the inclusion of people with disabilities into the mainstream of society, including social, recreational, family and work activities.

New!

Springfield, MA2 days ago

$29–$40

Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC, field service, chiller, specialist, HVACR, supermarket, rack systems. · Provide general repair work on refrigeration, heating and ventilation equipment such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors and electric motors.

New!

Plymouth, MA5 days ago

The Care Manager/"Designated Care Manager" is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. Housekeeping and Laundry ServicesMaintain and clean resident's room as assigned including making beds, emptying trash, putting clothes away appropriately, spot sweeping, and mopping as needed.

New!

South Boston, MA5 days ago

BASIC FUNCTION: Accountable for the overall store operation in a manner consistent with our company mission and achieve the highest level of profitability through proper management of facilities, inventories, budgets, employees, and transportation and safety programs while meeting company objectives and customer requirements. Insure effective operation of programs in following areas: quality control, waste control, safety, production incentives, preventative maintenance, inventory control, housekeeping, and employee staffing and training.

MA30+ days ago

$43,888–$93,574 Per Year

Develops and maintains strong collaborative relationships with constituents and internal business partners to maintain excellent lines of communication and share resources to meet common service center objectives. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

New!

Boston, MA3 days ago

$85,000–$116,400 Per Year

Thoroughly reviews incoming USPTO and foreign associate correspondence daily for deadlines, enters appropriate information into the docketing database, report and save mail to client workspace working to complete process within one day. Enter new records into the docketing database from information contained in newly-filed patent applications, completes checklist and confirms filing package is filed in docketing workspace.

New!

Boston, MA3 days ago

$16.85–$25 Per Hour

This position is responsible for the creative workflow process for cashiering, handling product returns, performing basic cash office functions, and providing every customer with an exceptional shopping experience. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.

Framingham, MA30+ days ago

$17.50–$30.20 Per Hour

You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store.

New!

Boston, MA3 days ago

$17.50–$30.20 Per Hour

All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.

Bedford, MA30+ days ago

$17.50–$30.20 Per Hour

You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). Work requires the following motions: bending, twisting, squatting, and reachingExposure to FDA approved cleaning chemicalsExposure to temperatures <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees FahrenheitAbility to work in a wet and cold environment.

holyoke, MA30+ days ago

$22–$27.50 Per Hour

General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service, leading company training initiatives and delivering company checkout experience strategies Primary Responsibilities: Customer Service & Sales - Acts as a role model for the Manager on Duty program while directing customer service activities throughout the store. Core Competencies: To achieve success at JCPenney, a Customer Experience Supervisor possesses the following core competencies: Embraces a Growth Mindset: Proposes and initiates actions on new ideas that improve our product, stores or practices.

N. Grafton, Massachusetts11 days ago

This position will be a working supervisor; the work week will be spent overseeing shifts at the small animal hospital front desk and general calls, performing all department responsibilities while modeling best practices and engaging, training and coaching staff to best performance while developing strong relationships with internal and external clients. The Client Services Assistant Supervisor is responsible for upholding department protocols, ensuring adequate shift coverage, resolving involved client concerns, and, while on shift coverage, provide staff with job direction and support.

Franklin, MA22 days ago

$62,400–$70,000 Per Year

This position is responsible for the performance metrics of the team such as time to respond to a member’s email or phone call, manage complex member concerns and develop solutions, drive member engagement initiatives, and lead process improvements to enhance the overall member experience. The individual in this position must serve as a subject matter expert in member services, display solid leadership skills and deliver exceptional service and support to members of New England Appliance Group.

LOWELL, MA30+ days ago

$62,000–$72,000 Per Year

We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities. Great co-workers and a great mission with an outstanding Community Action offering a chance to help make a real difference in the lives of those we serve.

Westborough, MA30+ days ago

As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, youll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. Location 00455 - Westborough Posting Number P1-1076280-8 Address 290 Turnpike Road Zip Code 01581 Position Type Regular Part-Time Career Site Category Store Associate Position Category Retail Store Base Pay $16 - $16 per hour.

MA30+ days ago

The Senior Veterinary Technician - Specialty Services Supervisor leads the Neurology, Ophthalmology, and Cardiology clinical teams, combining hands‑on technical work with dedicated leadership time. Technical Responsibilities and Patient Care: Provide high quality patient care including the following: Oversee clinical care provided by veterinary technicians across specialty sections.

New!

Boston, MA5 days ago

$27.95–$40.70 Per Hour

Oversees all functions of the Call Center including taking calls, placing orders, managing tickets for tray line, assisting with tray line functions, and delivering trays to patients off meal times. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.

Danvers, MA18 days ago

Full-time

The Clinical Supervisor serves as a resource for clinical staff and collaborates closely with providers, practice leadership, and operational teams to support patient flow, regulatory compliance, staff development, and a positive patient experience. MFM Health is seeking a Full-Time, in clinic Clinical Supervisor to oversee the daily operations of the multispecialty Medical Assistant (MA) team and support efficient, high-quality patient care delivery across specialty services.

New!

Andover, MA3 days ago

$16–$25.40 Per Hour

Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.

New!

Brockton, MA3 days ago

If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead !Overview:As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism.+ Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.+ Coordinate meal and break periods and monitor schedule adherence.

Newton, MA22 days ago

$72,680–$97,678 Per Year

To that end, we are committed to supporting our employees by providing competitive wages and growth, a comprehensive benefits package which includes a defined municipal pension plan, quality health and dental insurance plans, generous paid leave benefits, paid holidays, and access to supplemental benefits such as deferred compensation, short term disability plans, flexible spending accounts, and other employee benefits. Assists in the management of the set up and use of the integrated library system software, automated materials handler and peripherals for material checkout and returns, collection maintenance, reserves, fines and fee collection and patron registration and record maintenance.

North Andover, MA30+ days ago

$96,000–$113,000 Per Year

This role is accountable for delivering consistent, high‑quality technical support, developing and managing a high‑performing technical services team, and serving as a key liaison between customers, sales channels, engineering, quality, manufacturing, and product management. The ideal candidate is a flexible, hands-on leader who ensures customer inquiries, product questions, returns, and labor claims are handled accurately, professionally, and efficiently while driving continuous improvement in service quality, processes, and customer experience.

Waltham, MA30+ days ago

$55,000–$65,000 Per Year

If you have pest control experience, enjoy coaching, problem-solving, and don't mind occasionally rolling up your sleeves to perform technical service work, this is your opportunity to make an impact. Perform technical service work as needed, including pest inspections and treatments, to support your team and maintain service quality.

Boston, MA11 days ago

$25–$27.75 Per Hour

Establish and maintain effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, and others. Field Supervisors of Janitorial Services are responsible for the direct oversight of employees of a designated account and/or on a designated shift.

Melrose, MA30+ days ago

$24–$27 Per Hour

This role ensures smooth front desk workflows, supports staff development, maintains administrative accuracy, and helps create a positive client experience from check-in through check-out. If you’re an experienced veterinary client service professional ready to take the next step in leadership, apply today to join Melrose Animal Clinic as our next Front Desk Manager!

Hopkinton, MA30+ days ago

$18.89–$22.33 Per Hour

The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. Job Summary: Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management.

New!

Quincy, MA3 days ago

$19–$24 Per Hour

As Culinary Services Supervisor, you’ll play an essential role in enriching the lives of seniors by creating exceptional dining experiences, fostering meaningful connections, and making a difference every single day. Discovery Management Group leads one of the nation’s most purpose-driven and people-centered senior living organizations, managing and enhancing senior living communities across the United States.

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Customer Service Supervisor Jobs in Massachusetts

Customer Service Representative Hajoca Corporation

Field Supervisor Janitorial Services - 3rd shift ABM Industries

Food Retail Brand Location Supervisor - CBRE as Service Provider for State Street Corp HQ Aramark

Food Service Supervisor - Lemuel Shattuck - Patient Services Aramark

Food Service Supervisor - Tewksbury Hospital Aramark

Tax Supervisor Kforce Inc.

Commercial Loan Servicing Supervisor New Valley Bank & Trust

Operations Supervisor - 2:30pm- 12am Ryder System

Shift Supervisor - 2nd Shift Ryder System

Warehouse Supervisor Medline Industries

Dishroom Supervisor gategroup

Practice Supervisor, Ophthalmology - Cambridge Tufts Medical Center

HomeCare Aide Clinical Supervisor (LPN, LVN, Licensed Practical Nurse) Hartford HealthCare at Home

Culinary Supervisor Aramark

Building Services Worker (Multiple Openings) Bentley University

Fleet Supervisor- UniFirst UniFirst

Patient Services Manager - Food Service Aramark

Warehouse Supervisor Capstone Logistics LLC

Customer Expierience Coordinator TJ Maxx

customer experience coordinator TJ Maxx

Customer Experience Coordinator TJ Maxx

Employment Services Job Developer and Career Counselor Tempus Unlimited Inc.

Refrigeration Service Technician - Commercial & Industrial CoolSys

Care Manager Sunrise Senior Living

Assistant Operations Manager K44 Consulting LLC

Supervisor Customer Service CVS Health Corp

Airline Customer Service Supervisor at ATL Airport 2050hr Hallmark Aviation Services

Customer Service Supervisor Floor & Decor Holdings

Customer Service Supervisor - Full Time Whole Foods Market Inc

Customer Service Supervisor - Full Time Whole Foods

Customer Service & E-Commerce Supervisor - Full Time Whole Foods Market Inc

Customer Experience Supervisor I - Holyoke Mall Penney OpCo LLC

Client Services Assistant Supervisor - Small Animal Hospital Tufts University

Member Services Supervisor New England Appliance Group

Family Service Worker Supervisor Community Teamwork Inc

Customer Service Lead - Part-Time Burlington Stores Inc

Specialty Services Veterinary Technician Supervisor Tufts University

Patient Food Service Supervisor I Brigham and Women's Hospital

Clinical Supervisor - Specialty Services MFM Health

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time Whole Foods Market Inc

Customer Service Lead - Part-Time Burlington Coat Factory Corporation

Assistant Supervisor – Borrower Services City of Newton

Supervisor, MEP Technical Services Hendricks Regional Health

Service Supervisor Braman Termite & Pest Elimination

Field Supervisor Janitorial Services ABM Industries

Client Service Supervisor Melrose Animal Clinic

Guest Service Supervisor Global Partners LP

Culinary Services Supervisor Discovery Village Quincy Bay

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