Valvoline Instant Oil ChangeNewAutomotive Customer Service Representative Valvoline Instant Oil ChangeAutomotive Customer Service RepresentativePotomac Falls, VAPerform automotive preventive maintenance such as changing oil, checking and refilling other vehicle fluids, replacing filters, and inspecting and replacing lights and wipers . -Act as a trusted adviser to our customers, evaluating their needs and performing maintenance to keep their vehicle serviced and safe on the road.
Davron LLCNewPlant Specialist & Customer Service Coordinator Davron LLCPlant Specialist & Customer Service CoordinatorAlexandria, VAPLANT SPECIALIST | CUSTOMER SERVICE COORDINATOR | HORTICULTURE | GARDEN CENTER | NURSERY | GREENHOUSE | LANDSCAPE OPERATIONS | PLANT PURCHASING | VENDOR COORDINATION | MANAGE360 | PLANT IDENTIFICATION | ALEXANDRIA VA. This is a unique opportunity for a plant-savvy customer service professional to combine horticultural knowledge, vendor coordination, administrative support, and landscape operations while receiving hands-on training from the current employee transitioning toward retirement.
TJ MaxxNewCustomer Experience Coordinator TJ MaxxCustomer Experience CoordinatorArlington, VA$15.50–$16 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
FedExRetail Customer Service Associate FedExRetail Customer Service AssociateArlington, VirginiaFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
Sherwin-WilliamsNewBilingual Customer Service Specialist (Spanish) Sherwin-WilliamsBilingual Customer Service Specialist (Spanish)Baltimore, MDThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
Sherwin-WilliamsNewBilingual Multi-Location Customer Service Specialist (Spanish) Sherwin-WilliamsBilingual Multi-Location Customer Service Specialist (Spanish)Sykesville, MDWestminster 21157, Store 3608 located at 250 Englar Rd Ste 18 Westminster 21157, and Store 3366 located at 909 E Fort Ave Baltimore 21230.This position is eligible for health benefits, such as prescription savings and virtual physician visits, retirement and saving benefits, and more. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Company ConfidentialCustomer Service Representative Company ConfidentialCustomer Service RepresentativeBaltimore, MD$20.50–$21.50 / hourTemporaryContractorBy applying for this job, you agree to receive calls, Al-generated calls, text messages, or emails from Synerfac Technical Staffing and our contracted partners. -Proficiency in Microsoft Office (Excel, Word, Outlook, Teams); experience with ERP and EDI systems preferred.
GrowthGear MarketingCustomer Engagement Representative Entry Level Sales GrowthGear MarketingCustomer Engagement Representative Entry Level SalesTysons, VA$3,000–$5,000 / monthIf you're ready to kickstart your career, grow your skills, and be part of a collaborative team, we want to hear from you. This is a great opportunity for someone looking to build a long-term career in sales and customer relations.
TravelcareerlaunchCustomer Support Representative TravelcareerlaunchCustomer Support RepresentativeAlexandria, VARemoteThis role focuses on delivering excellent customer experiences while assisting customers with travel planning, confirmations, and ongoing support. We are hiring a Remote Customer Service Representative to support clients with reservations, booking coordination, and general customer assistance within the travel services industry.
Carter Machinery Company, Inc.CUSTOMER SUPPORT REPRESENTATIVE Carter Machinery Company, Inc.CUSTOMER SUPPORT REPRESENTATIVEBaltimore, MD$65,000–$75,000 / yearSeeking candidates with minimum two years of experience in heavy equipment industry, preferably with a service background; Demonstrated success in a sales environment, required; College degree in related field, preferred. The Customer Support Representative position is responsible for telephone product sales and support to prospect and help grow the parts, service and machine/rental business with assigned accounts.
Heuristic SolutionsCustomer Support Analyst - Hybrid (Arlington, VA) Heuristic SolutionsCustomer Support Analyst - Hybrid (Arlington, VA)Arlington, VA$75,000–$95,000Lead workshops and training sessions to help clients maximize product utilization and master technical best practice, through reflection of support case status, soliciting client input, and addressing any blockers. The ideal candidate for the Customer Support Analyst position will: Build trust and rapport with clients by listening carefully, following through on commitments, and consistently connecting product capabilities to their goals and outcomes.
AHU TechnologiesHelpdesk/ Customer Support Entry AHU TechnologiesHelpdesk/ Customer Support EntryWashington, District of ColumbiaRequired 1 Year· Expertise in supporting desktop operating systems (Windows 10, 11 and Mac OSX 10.10.X) Required 1 Year· Experience providing technical support in a "call center" environment where the candidate received multiple calls at once. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.
Synchrony FinancialCustomer Support Representative Synchrony FinancialCustomer Support RepresentativeBaltimore, DCQualifications/Requirements: Bachelor's Degree with 1+ years' experience in a technical Customer Support position; or in lieu of degree, a high school diploma or GED with a minimum of 2+ years of experience in a technical Customer Support role. Some of the key areas of impact this role will drive are as follows: Resolve Technical Issues: Quickly troubleshoot and solve platform-related problems, ensuring a seamless user experience.
Traveling with MchailaCustomer Support Representative Traveling with MchailaCustomer Support RepresentativeWashingtonRemoteThis fully remote role is ideal for someone who enjoys helping others, solving problems, and delivering a positive customer experience in a structured environment. Youll work within established systems and processes to ensure every interaction is professional, accurate, and supportive.
FASTSIGNS #131101Customer Service with Administrative Support FASTSIGNS #131101Customer Service with Administrative SupportBaltimore, MDAs Customer Service and Administrative Support (including Sales Support), you will play a crucial role in supporting the day-to-day operations and ensuring the smooth functioning of our company. Responsibilities: - Be part of Front of House/Sales Team and assist with customers via phone calls, emails or walk-ins.
FASTSIGNSCustomer Service with Administrative Support FASTSIGNSCustomer Service with Administrative SupportBaltimore, MarylandAs Customer Service and Administrative Support (including Sales Support), you will play a crucial role in supporting the day-to-day operations and ensuring the smooth functioning of our company. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Fastsigns International IncCustomer Service with Administrative Support Fastsigns International IncCustomer Service with Administrative SupportBaltimore, MD$20–$24 / hourAs Customer Service and Administrative Support (including Sales Support), you will play a crucial role in supporting the day-to-day operations and ensuring the smooth functioning of our company. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Live! Casino & Hotel MarylandCustomer Support Engineer I Maryland Live! Casino & Hotel MarylandCustomer Support Engineer I MarylandHanover, MDUnderstanding of ITIL IT support methodologies preferred - especially support for support of processes involving ticket creation/prioritization, documentation of problem resolutions and closing of tickets per SOP and leadership guidance. Perform basic to occasionally moderately complex troubleshooting and repair activities typically associated in an end-user environment, including but not limited to PCs, desktops, laptops, tablets, mobile phones, kiosks and printers.
United States ArmyIT SPECIALIST (CUSTOMER SUPPORT) United States ArmyIT SPECIALIST (CUSTOMER SUPPORT)Reisterstown, MD$85,447–$111,087 / yearSupports users on equipment and software; custom installation and maintenance of hardware and software; investigating and resolving problems arising in the user operation of equipment/systems to extent possible before referring more difficult problems to the appropriate levels; documenting actions taken in Remedy ITSM or the current work ticket tracking system; and serving as a point of information for workstation operations. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Judge GroupField PLC Customer Support Manager Judge GroupField PLC Customer Support ManagerBaltimore, MD$95,000–$120,000 / yearBy providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. This role is hands‑on, customer‑facing, and serves as the primary technical contact for troubleshooting PLC, mechanical, and equipment performance issues.
Prolific Academic LtdCustomer Support Reps - AI Training - Washington DC, US Prolific Academic LtdCustomer Support Reps - AI Training - Washington DC, USWashington, DCWe've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback. We're looking for Customer Support Representatives to join our Expert Network to help train and evaluate cutting-edge AI models using real service expertise.
Live! Casino and Hotel MarylandCustomer Support Engineer I - Maryland Live! Casino and Hotel MarylandCustomer Support Engineer I - MarylandHanover, MarylandUnderstanding of ITIL IT support methodologies preferred - especially support for support of processes involving ticket creation/prioritization, documentation of problem resolutions and closing of tickets per SOP and leadership guidance. Perform basic to occasionally moderately complex troubleshooting and repair activities typically associated in an end-user environment, including but not limited to PCs, desktops, laptops, tablets, mobile phones, kiosks and printers.
Magaya CorporationCustomer Support I, Customs Compliance Magaya CorporationCustomer Support I, Customs ComplianceEllicott, MDTeamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
RealmOneNewCustomer Support Specialist 1 RealmOneCustomer Support Specialist 1Columbia, MD$106,000–$142,000 / yearYour effort and expertise are crucial to the success and execution of this impactful mission that is critical in ensuring mission success through Customer Service Specialists, Database Engineers, Information Systems Security Officers, Information Systems Security Engineers, Sharepoint Developers, Systems Engineers, Network Engineers, and IT Engineers by improving, protecting, and defending our Nation's Security. The Level 1 Customer Support Specialist shall possess the following capabilities: Primary responsibility is to provide first contact resolution for Tier 1 (Service Desk) and Tier 2 (Escalation) support via the telephone, email and chat .
UberetherNewSOC Analyst – Customer Support & Platform Operations UberetherSOC Analyst – Customer Support & Platform OperationsSterling, VirginiaConduct structured triage and investigation of customer-reported and tool-generated issues and security incidents, applying defined priority criteria to classify, assign, and escalate to relevant teams as necessary. ResponsibilitiesServe as a primary point of contact for internal and external customers reporting security incidents, access issues, and service requests, responding within established SLAs.
Peraton IncCustomer Support Specialist (Technical) Peraton IncCustomer Support Specialist (Technical)Sterling, VA$51,000–$82,000 / yearProvide remote troubleshooting support for proprietary software, desktop, network, and mobile device issues (incidents), and customer requests (for example, password resets) via multiple support channels (phone, email, chat, and ticket queue). Service Desk team members work closely with CAEIO colleagues, DOS leadership, and other stakeholders to monitor Service Desk shift performance, provide incident intake processing oversight, and ensure timely incident escalation.
Agil3 Technology Solutions (A3T)Customer Support Engineer (ITS/DMM) Agil3 Technology Solutions (A3T)Customer Support Engineer (ITS/DMM)ARLINGTON, VAFull timeYou will be responsible for providing technical, analytical, and operational support for the Integrated Tracking System (ITS) Digital Mail Modernization (DMM) system to include Bear River’s BearTracks software, Image Architect’s WebDOX software, Apache Tomcat software, OPEX Scanners, Tritek Sorters, and Zebra handhelds. System & Application SupportProvide on-site technical support for ITS, DMM, Image Architect’s WebDOX software, Apache Tomcat software, OPEX Scanners, Tritek Sorters, and Zebra handhelds across WHS FSD, DISA, and other DoD components.
PeratonCustomer Support Specialist (Technical) PeratonCustomer Support Specialist (Technical)Sterling, VA$51,000–$82,000 / yearFull timeProvide remote troubleshooting support for proprietary software, desktop, network, and mobile device issues (incidents), and customer requests (for example, password resets) via multiple support channels (phone, email, chat, and ticket queue). Peraton is seeking a Customer Support Specialist (“CSS”) to join our team of qualified and diverse individuals on our Department of State (DOS) Bureau of Diplomatic Technology (DT) Consular Affairs Enterprise Infrastructure Operations (CAEIO) program.
Serenity Mental Health CentersNewCustomer Support Specialist Serenity Mental Health CentersCustomer Support SpecialistHerndon, VirginiaThis role is ideal for individuals coming from customer service, hospitality, retail, education, or other people-focused roles who thrive on building trust and helping others feel comfortable and supported. As a Customer Support Specialist, you’ll work directly with individuals participating in a structured program designed to help them build positive habits, stay motivated, and make meaningful progress.
GCH TechnologiesHead of Customer Support GCH TechnologiesHead of Customer SupportWashington, DCFull timeWorking in close collaboration with GCH's Customer Experience, Product, and Engineering teams, you will drive a seamless end-to-end experience for major U.S. carriers, leading messaging providers, and enterprise brands. Your Job GCH Technologies operates the U.S. Short Code Registry, in partnership with CTIA, the administrative platform that manages how brands apply for, vet, and lease the short codes behind business-to-consumer messaging at scale.
FindCustomer Onboarding and Support Specialist FindCustomer Onboarding and Support SpecialistHerndon, VirginiaThis role is responsible for guiding customers through the onboarding process across multiple applications, resolving internal sales order discrepancies, and delivering ongoing post-onboarding support through a structured ticketing system. Exostar's cloud-based platforms create exclusive communities within the Aerospace and Defense, Life Sciences, and other highly regulated industries where members securely collaborate, share information, and operate compliantly.
DAP Global IncCustomer Support - Product Information Specialist DAP Global IncCustomer Support - Product Information SpecialistBaltimore, MDAbout DAP: DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
AO Globe LifeNewCustomer Support Manager AO Globe LifeCustomer Support ManagerBaltimore, MarylandRemoteWe provide hands-on training, structured mentorship, and warm leads from individuals who have requested information about supplemental benefit programs—allowing you to build valuable professional experience while working from anywhere in the United States. We proudly support union members, credit union clients, and veterans nationwide while offering meaningful remote career opportunities focused on service, growth, and integrity.
Booz Allen HamiltonCloud Developer and Customer Support Engineer Booz Allen HamiltonCloud Developer and Customer Support EngineerMcLean, VirginiaThis is an exciting opportunity to use the latest cloud computing technologies to help our customers supporting U.S. government agencies implement innovative cloud computing solutions, solve technical problems, and provide responsive and professional technical support. Experience evaluating and recommending cloud services, tools, and technologies to improve efficiency and enhance system capabilities, documenting solutions, creating knowledge base articles, and maintaining customer-facing documentation.
Document Storage Systems IncmacOS Customer Support Engineer - SBG Document Storage Systems IncmacOS Customer Support Engineer - SBGArlington, VACertifications: Apple Certified Support Professional (ACSP) Apple Certified IT Professional (ACITP) Apple Device Support CompTIA Security+ Years of experience in a similar role: 3 + years of experience supporting macOS systems in enterprise environments. The macOS Engineer will serve as the primary customer-facing team member for macOS-related issues, directly supporting federal employees who play critical roles in securing the nations infrastructure.
The Gainey AgencyRemote Customer Service & Client Support Agent – Work From Home The Gainey AgencyRemote Customer Service & Client Support Agent – Work From HomeBaltimore, MDRemoteWe are seeking individuals who are motivated, coachable, and interested in a flexible work-from-home opportunity within the financial services industry. Must be authorized to work in the U.S. Ability to obtain a state life insurance license (training provided; licensing costs may apply) .
Nexora TalentNewTravel Customer Support Specialist Nexora TalentTravel Customer Support SpecialistWashington, DCRemoteYour goal is to make each experience smooth and enjoyable by assisting with arrangements, answering questions, managing updates, and helping clients feel confident every step of the way. As a Travel Customer Support Specialist, you will play a key role in supporting travelers from the moment they begin planning to the moment they return home.
U.S. Department of Veterans AffairsIT Specialist (Customer Support Systems Analysis) U.S. Department of Veterans AffairsIT Specialist (Customer Support Systems Analysis)$90,925–$118,204 / yearCustomer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Accenture Federal ServicesData Operations Customer Support Specialist Accenture Federal ServicesData Operations Customer Support SpecialistArlington, VAThe pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is:$78,600—$160,200 USDWhat We BelieveAs a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland.
Destination CareersRemote Hotel Reservations Specialist | Customer Support Destination CareersRemote Hotel Reservations Specialist | Customer SupportBaltimore, MarylandRemote$45,000–$65,000 / yearKey ResponsibilitiesProcess and confirm hotel bookings through preferred travel partnersCommunicate with clients regarding rates, availability, and detailsProvide professional customer service via phone, email, or chatResearch properties and destination amenities to match client needsMaintain accurate records of reservations and client preferencesWhat You’ll BringExceptional communication and organization skillsEnthusiasm for travel, hotels, and guest satisfactionSelf-discipline and accountability in a remote environmentBasic computer proficiency and comfort learning new systemsWhat We Provide100 % remote structure with flexible schedulingAccess to professional travel training and certification pathsMentorship and advancement opportunities within Destination KnotAccess to industry discounts after completion of onboardingStart your remote career in travel with a team that values service, growth, and professionalism.$45,000 - $65,000 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. Location: Remote (U.S.)Employment Type: Flexible Remote PositionIndustry: Travel & HospitalityAbout the RoleWe are expanding its remote travel division and seeking detail-oriented individuals to assist guests with hotel reservations, itinerary coordination, and high-level client support.
Ciena CorpCustomer Support Operations Consultant Ciena CorpCustomer Support Operations ConsultantMD$100,700–$160,900 / yearPay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. This role enables Ciena Managed Services to win and deliver customer outcomes by shaping service management process architecture and supporting pre-sales engagements.
Govcio LLCCustomer Support Administrator (IT Specialist) Govcio LLCCustomer Support Administrator (IT Specialist)Arlington, Virginia$55,000–$75,000 / yearOverview: GovCIO is currently hiring for a Customer Support Administrator/IT Specialist with an active Secret clearance to serve as the primary on-site support point of contact for customers, providing assistance, resolving issues, and ensuring an exceptional service experience for classified and unclassified networks. Responsibilities: Supports Microsoft Windows environments, repairs/replaces system peripherals, including printers and scanners, and maintains configuration management data and documentation.
Northrop Grumman CorpManager Business Development 3 - Strategic Customer Engagement Account Support Northrop Grumman CorpManager Business Development 3 - Strategic Customer Engagement Account SupportMcLean, VA$167,500–$263,200 / yearAs a trusted advisor to executive leadership, the manager prepares and orchestrates decisive, high-impact executive engagement and maintains a strong internal stakeholder-facing presence, positioning NGMS to drive enterprise alignment, enable informed decision-making, and create measurable value across Northrop Grumman. RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Secret TRAVEL: Yes, 25% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people''s lives around the world today, and for generations to come.
The Mil CorpDomestic Customer Support Analyst (Business Analysis, Junior Analyst) The Mil CorpDomestic Customer Support Analyst (Business Analysis, Junior Analyst)Washington, DC$70,000–$80,000 / yearPromptly draft articles for publication in a self-help tool, CGFS Knowledge Base, which details in a Q&A format the resolution provided in Engage CGFS for common customer questions on financial systems and financial management issues. Enter all customer issues into Engage CGFS, which is an on-line database for tracking the initial communication and the on-going dialogue with the customers until final resolution that allows the closure of the trouble tickets.
Kastle SystemsCustomer Support Lead Kastle SystemsCustomer Support LeadFalls Church, VirginiaKastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.
HammerspaceSenior Customer Support Engineer -FED HammerspaceSenior Customer Support Engineer -FEDWashington, DC$150,000–$200,000 / yearHammerspace is seeking a highly skilled and experienced Senior Customer Support Engineer- Federal (DC Area), who will ensure the overall success and retention of our customer base in FED accounts. The Sr Customer Support Engineer will engage with our customers to understand and resolve their complex technical issues, leveraging their strong technical acumen and stellar communication skills.
Robert Half IncNewTalent Manager (Administrative & Customer Support) Robert Half IncTalent Manager (Administrative & Customer Support)Washington, WAThey allow us to measure website traffic, monitor performance, and improve the user experience by analyzing which pages are most popular and identifying potential issues. By clicking "Accept All Cookies", you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts.
Exostar LLCCustomer Onboarding and Support Specialist Exostar LLCCustomer Onboarding and Support SpecialistHerndon, VAPart timeThis role is responsible for guiding customers through the onboarding process across multiple applications, resolving internal sales order discrepancies, and delivering ongoing post-onboarding support through a structured ticketing system. Exostar's cloud-based platforms create exclusive communities within the Aerospace and Defense, Life Sciences, and other highly regulated industries where members securely collaborate, share information, and operate compliantly.
XometryEnablement Lead, Customer and Partner Support XometryEnablement Lead, Customer and Partner SupportNorth Bethesda, MD$60,000–$75,000 / yearXometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. This role is responsible for building, optimizing, and delivering the tools, training, and communications that empower our frontline teams, partners, and internal stakeholders to deliver world-class service.
Global Resource SolutionsHSPD-12 Helpdesk-Customer Support Global Resource SolutionsHSPD-12 Helpdesk-Customer SupportWashington, DCMore specifically, it requires working knowledge of software/desktop applications (PC operating systems, office automation suites, office productivity software, groupware, email clients, digital collaboration tools, etc.) deployed in the ICE enterprise information technology environment. Job Description: The HSPD-12 Helpdesk- Customer Support shall provide support and assistance to all ICE PCIF managers and ICE PIV cardholders in the form of customer service, and shall serve as the subject matter expert on HSPD-12 and PACS related issues.