Field Support Representative - Health Insurance System OneField Support Representative - Health InsuranceWashington, DC$33.39 / hourIn this role, you will support Account Consultants at health fairs, retirement seminars, community events, and virtual sessions by helping federal employees, retirees, and eligible individuals understand their healthcare benefit options. We are seeking a Field Support Representative to assist with health benefits education and outreach during the annual Open Season enrollment period.
NewLead Retail Customer Service Associate FedExLead Retail Customer Service AssociateWashington, District of Columbia$21.65–$25.44 / hourFull timeThe Lead Consultant’s time will be spent taking customer orders; coordinating store activities; providing pricing information; recommending the appropriate FedEx Office products and services; producing complex orders; operating equipment that requires advanced operational knowledge and expertise; managing, monitoring and facilitating all production processes. The Lead Consultant is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers.
Customer Service Representative - Mail & Inventory Support AFSCME International UnionCustomer Service Representative - Mail & Inventory SupportWashington, DC$54,235–$84,693 / yearPerforms a variety of the Administration department's functions, including; switchboard coverage, guard desk coverage, driving assignments, mail processing, deliveries to include supplies and packages, inventory, stocking, shipping, conference room setup and breakdown, and office moves. High school graduate or equivalent and a minimum of three (3) years of work experience in customer service, mailroom, facilities support, and inventory control; or any equivalent combination of education and experience which provides the following knowledge, skills, and abilities.
Intern, Customer Support And Customer Success Harris Computer SystemsIntern, Customer Support And Customer SuccessWashington, DC$22–$25 / hourWhat your impact will be: Work closely with the Customer Support, Product Management, and Customer Success teams to develop a sound understanding of eScholar products, customers, and internal operating processes. Support Customer Success and account management activities such as preparing customer materials, tracking follow-up items, monitoring customer engagement, and helping coordinate internal and customer-facing actions.
Registrar Assistant and Customer Support Specialist Georgetown UniversityRegistrar Assistant and Customer Support SpecialistWashington, DC$47,586–$87,558.13 / yearWith the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world. The Operations and Customer Support Specialist maintains a focus on overall office management and equipment distribution through a variety of stakeholder interactions: Cross-Functional Collaboration: Partner with teams to coordinate office management tasks, including workspace reservations, office supplies, maintenance schedules, and vendor relationships.
Helpdesk/ Customer Support Entry AHU TechnologiesHelpdesk/ Customer Support EntryWashington, District of Columbia$22–$25 / hourWe are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world. AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States.
Customer Support Reps - AI Training - Washington DC, US Prolific Academic LtdCustomer Support Reps - AI Training - Washington DC, USWashington, DCWe've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback. We're looking for Customer Support Representatives to join our Expert Network to help train and evaluate cutting-edge AI models using real service expertise.
Inventory Management Specialist (Customer Support) U.S. Department of DefenseInventory Management Specialist (Customer Support)Washington, DC$74,678–$97,087 / yearFOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Combination: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for grade levels GS-11 and may be computed by first determining the applicants total qualifying experience as a percentage of the experience required for the grade level; then determining the applicants education as a percentage of the education required for the grade level; and then adding the two percentages.
11 Yrs Customer Support Senior - Onsite GoIntellects11 Yrs Customer Support Senior - OnsiteWashington, District of ColumbiaProvides service and preventive maintenance activities on terminals, printers, personal computers basic knowledge of electrical/mechanical principles and basic electronics. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
NewIT Specialist (Customer Support) United States ArmyIT Specialist (Customer Support)Washington, DC$68,545–$89,114 / yearExamples of IT-related experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriate. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
NewIT Specialist (Network/Customer Support) U.S. Department of DefenseIT Specialist (Network/Customer Support)Washington, DC$105,482–$136,527 / yearCustomer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible (PPP DoD MRNG): In order to receive this preference, you must choose the Military Reserve and National Guard Technician eligibility, and fill out and submit the Military Reserve and National Guard Technician PPP Self-Certification Checklist and copies of the appropriate documentation.
Technical Customer Support Specialist Alloy.aiTechnical Customer Support SpecialistWashington, DCYou will investigate user, data, configuration and pipeline requests, working through raw retailer files, product and location master data, extractor logic and ingestion behavior to establish what actually went wrong before you fix it, alongside our engineering, data operations and account management teams. Document the things customers keep needing: how people actually use Alloy to solve a given problem, the best practices worth recommending, and the retailer-specific context—what a given retailer reports, how their data behaves, what to expect from their feeds.
Customer Support Travel Agent Vacation AdvertiserCustomer Support Travel AgentWashington DC, DCRemoteCustomer Service & Travel Support Specialist Location: Washington DC, Maryland, Virginia (Remote)Are you looking for a flexible opportunity that allows you to work from home, learn valuable travel industry skills, and help clients create unforgettable vacation experiences? We are seeking motivated individuals interested in customer service, travel planning, sales support, and client relationship building.
Technical Customer Support Specialist Alloy Technologies IncTechnical Customer Support SpecialistWashington, DC$65,000–$80,000 / yearYou will investigate user, data, configuration and pipeline requests, working through raw retailer files, product and location master data, extractor logic and ingestion behavior to establish what actually went wrong before you fix it, alongside our engineering, data operations and account management teams. Document the things customers keep needing: how people actually use Alloy to solve a given problem, the best practices worth recommending, and the retailer-specific context-what a given retailer reports, how their data behaves, what to expect from their feeds.
Information Technology Specialist (Customer Support) United States ArmyInformation Technology Specialist (Customer Support)Washington, DC$84,109–$109,344 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
NewCustomer Service - Donor Support Technician CSL PlasmaCustomer Service - Donor Support TechnicianWashingtonBy celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens · Required to wear Personal Protective Equipment while performing specific tasks or in certain areas.
NewIT Specialist (System Analyst/Customer Support) U.S. Department of Veterans AffairsIT Specialist (System Analyst/Customer Support)DC$74,678–$116,362 / yearTests and optimizes the functionality of systems, networks, and data; identifies and defines business or technical requirements applied to the design, development, implementation, management and support of systems and networks; designs, develops and maintains data management systems and/or databases; ensures optimal use of commercially available products. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Customer Service Engineer (VA ESOM) - EUO Surge Support Travel Team IT Concepts IncCustomer Service Engineer (VA ESOM) - EUO Surge Support Travel TeamWashington, DCThe VA provides support staff across 100+ CONUS and OCONUS locations, including difficult-to-accommodate locales, such as high cost of living or under-supported economic areas, where VA offices or facilities may be located and require onsite services. The VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA Administrations and special program offices, including direct support of over 340,000 VA employees and thousands of contractors who use government-furnished IT equipment and infrastructure.
2Yrs IT Customer Support - Onsite GoIntellects2Yrs IT Customer Support - OnsiteWashington, District of ColumbiaFollows procedures and maintains inventory and asset management for computers, mobile devices, printers, and related equipment, including tracking assignments, returns, and lifecycle status. Provides support for printing devices, including installation of printers, troubleshooting printing issues, and replacement of consumables.
6years IT Customer Support - Onsite GoIntellects6years IT Customer Support - OnsiteWashington, District of ColumbiaFollows procedures and maintains inventory and asset management for computers, mobile devices, printers, and related equipment, including tracking assignments, returns, and lifecycle status. Identifies, researches, and resolves software-related issues involving Microsoft 365 applications, Adobe products, email, Microsoft Teams, and OneDrive.