div class="flex max-w-full flex-col grow">Customer Support & Experience - AI Training. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal personal information.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members.
Westminster, CO30+ days ago
Acting as the primary point of contact within the Service Coordination group, the Supervisor ensures seamless communication among customers, technicians, and management, while delivering timely and efficient customer service. Knowledge, skills, and abilities:Proven ability to work independently, make proactive decisions, and prioritize effectively in high-volume, fast-paced environments.
Performs administrative support duties such as preparing tax payments and forwarding to the Bookkeeping Department, calculating tax redemptions, generating property tax statements and receipts, sending correspondences, and archiving of files. DUTIES: Provides customer service to walk in customers and phone inquiries; performs research, answers questions within area of expertise and refers customers to appropriate personnel if needed.
p>You’re comfortable balancing people leadership with performance management, and you take pride in building teams that deliver consistent, high-level results. We’re looking for a hands-on leader who knows how to build strong teams, manage performance, and deliver a high-quality customer experience at scale.
This role requires a leader who is metric-driven and goal-oriented, with a demonstrated track record of developing people and improving team performance -- and who leads by example in every customer and internal interaction. 5+ years of experience in a technical customer service/support setting, strong preference for operating in a technical space with a high degree of critical thinking and problem-solving, preferably in a SaaS environment.
Denver, Colorado29 days ago
li style="margin-left:8px">5+ years of experience in a technical customer service/support setting, strong preference for operating in a technical space with a high degree of critical thinking and problem-solving, preferably in a SaaS environment. SKILLS & QUALIFICATIONS- 1-3 years supervising a non-exempt and exempt customer-facing team, including performance coaching, scheduling, and managing workload, preferred.
Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System) maintenance for contract pricing. Handle branch service requests (sure ship and sure receipt), RMA (Return Material Authorization), initiate CAR (Corrective Action Request) FQR (Field Quality Request) analysis, submit Customer Surveys (NAFTA, ISO Cert's, Quality, etc) and correct post delivery issues (wrong carrier, wrong packaging, wrong shipping account, etc) while working origin of any SMI (Slow Moving Inventory) and Sludge.
Westminster, CO5 days ago
p>What Makes This Role Great: In this role, you will be the direct link between our innovative construction accounting software and the customers building the world around us, owning the resolution of complex issues and influencing the continuous improvement of our digital product suite. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble.
Denver, Colorado30+ days ago
ul>Promptly respond to and manage high-priority customer inquiries via phone, email, and chat platforms, focusing on resolving backend issues related to our accounting platform. This is a career-track role for individuals who find genuine fulfillment in diagnosing and resolving backend platform functionality issues for our customers using our industry-leading Caliber Accounting platform.
Denver, Colorado14 days ago
We recognize the responsibility that comes with nurturing and educating children, which is why our child care management solutions are designed to automate business processes, help ensure safety and compliance, communicate with families and provide educational resources and training to help teachers and children thrive. - Deliver excellent customer service and support to end-users via remote connection over the telephone for up to 80% of the workday, while using and operating automated call distribution phone software and Salesforce Service Cloud .
As a leading design marketplace, we leverage the power of our platform and brand to empower historically underrepresented individuals, and the businesses they own, across the art and design industries. As 1stDibs' newest Customer Support Specialist, you will provide a seamless purchasing experience, ensuring all details of an order are executed with the highest level of service.
This role is ideal for individuals coming from customer service, hospitality, retail, education, or other people-focused roles who thrive on building trust and helping others feel comfortable and supported. As a Customer Support Specialist, you’ll work directly with individuals participating in a structured program designed to help them build positive habits, stay motivated, and make meaningful progress.
Partner closely with leaders across Customer Success, Adoption, Product, Engineering, Operations, and other business functions to represent the Voice of the Customer by identifying trends, risks, operational gaps, and emerging customer expectations, translating insights into actionable improvements that drive customer outcomes, scalable support experiences, and business impact. Create an environment of continuous improvement by leading strategic and operational initiatives focused on digital transformation, operational scalability, automation, AI-enabled support experiences, and evolving support models that elevate customer experiences, improve efficiency, and drive scalable processes, consistency, collaboration, and organizational maturity across teams and regions.
As a Customer Support Specialist I, you will focus on the customer service experience by identifying and resolving basic customer issues with Vertafore products, and documenting case resolution. Today, we're proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes.
li>Performs other merchandiser duties relative to maintenance of stockroom, sales floor, and displays, (I.e., cleans, dusts merchandise, keeps show room aisles clear and lamp cords hidden, etc.) May perform audits to ensure the showroom is accurately merchandised. Individuals hired into this role will be encouraged to transition into a fully commissioned sales role with unlimited earning potential, after a reasonable training period working with the stock team.
li>Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times.
Centennial, CO12 days ago
Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times.
Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them. In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @rightwayhealthcare.com email domain.