The Program Manager will also provide direction and support to the Direct Support Professionals (DSP's).Essential Job Duties:Requirements -*Provide quality HPC (Homemaker Personal Care) hours in the home as assigned.*Provide management for all aspects of service implementation for assigned caseload in accordance with each client's ISP (Individual Service Plan), including its development, assessment, and changes, ensuring that each client's needs are met with respect to health, safety, rights and all rules of the DODD.*Identifies, coordinates, and utilizes various services and resources to meet client needs which will be reflected in the client's ISP.*Maintain confidentiality and update sensitive information.* Review documentation and reported work of the DSP's including, but not limited to reporting time/work with detailed notes, which include the client's outcomes, medication administration records, money ledgers, program records, and complete major/unusual incident reports to ensure tasks in the ISP are being met.*Manage and maintain all reporting and documentation processes as it relates to the MRC.*Update binders and other documentation as information changes.*Manage the medication administration process by monitoring Quick Mar, ordering medications, and reviewing documentation.