Responsibilities · Oversee and manage a team and aid in the inventory, packout, cleaning, vaulting, wrapping, staging, and packback of contents as part of the cleaning and restoration process · Communicate with insureds as needed while on job sites · Ability to manage a job from start to finish, including communication with the insured and adjuster, leading a team in the field, coordination with subcontractors, assisting with project related staffing decisions · Ensure all operations procedures and protocols are followed by their team while on active jobs, in the warehouse, or while traveling to or from work or job locations · Manipulate contents at the client site to allow for the remediation crew to perform required tasks · Operate iCat inventory software on a company provided iPhone · Make job related updates in the Proven Jobs Desktop and Proven Jobs Mobile application · Take exceptional care to package contents to prevent damage during transport · Transport contents between the client site and our warehouse facility · Maintain equipment used in daily tasks · Drive vehicles, including the company’s 16 foot box truck · Drive forklift to move contents within our warehouse · Assist with obtaining online company reviews from customers · Ensure we have proper supplies in inventory and request inventory orders when needed · Aid in the training of new employees · Maintain an organized and clean warehouse · Perform daily checks on company vehicles and forklift maintenance · Apply corporate values The ideal candidate will understand the restoration industry, have a caring spirit, and a commitment to excellent customer service. Qualifications · 5+ years of experience in restoration, preferably within the contents restoration industry · Bilingual Speakers (English & Spanish) strongly preferred · IICRC Certifications Preferred · Eligible to operate a motor vehicle per Blue Kangaroo’s Motor Vehicle policy Preferred · iCat Inventory Software Experience Preferred · Possess a sense of urgency, professional demeanor, positive attitude, and strong work ethic · Must be authorized to work in the United States Physical Requirements: The employee must regularly lift and/or move between 25-75 pounds.