Demonstrated skills in planning, organizing and implementing complex activities; Demonstrated successful project management skills; Ability to organize and coordinate projects with multiple components; Experience with professional operational policies and procedure design and implementation; Budget management skills, including financial forecasts, performance metrics, and earned income opportunities analysis; Ability to coordinate teamwork and work as part of a team; Excellent written and verbal communication skills; Excellent attention to detail; Demonstrated ability to conduct a risk analysis and suggest risk mitigation options; High proficiency with productivity and operational tools (Google Workspace or Microsoft 365, project management platforms). Reporting directly to the Chief Operating Officer, this role owns the operational infrastructure across HR, IT, Finance, Facilities, Legal, and Knowledge Management — partnering with managed service providers (MSPs) in each domain while serving as the internal owner, translator, and problem-solver.