NewVice President of Finance & Accounting (Healthcare) JobotVice President of Finance & Accounting (Healthcare)Atlanta, GA$180,000–$215,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Develop, implement and maintain accounting and administrative policies and procedures for a wide-ranging set of activities including financial accounting and reporting, employee relations (hiring/terminating policies) and other corporate policies.
Senior Vice President of Accounting JobotSenior Vice President of AccountingAtlanta, GA$200,000–$250,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Developing, implementing, and maintaining accounting and administrative policies and procedures for a wide-ranging set of activities including financial accounting and reporting, employee relations (hiring/terminating policies), and other corporate policies.
NewTax Manager (100% remote) JobotTax Manager (100% remote)Atlanta, GARemote$110,000–$160,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. As a firm, we are committed to delivering exceptional services with a high degree of professionalism and excellence, which has earned us a reputable standing in Atlanta's business community.
NewAccount Manager UMI / OpustoneAccount ManagerMableton, GADevelops a sales action plan to service accounts with high growth potential, collect strategic “intel”, and develop leads from existing account base to better infiltrate designers, architects, and builder’s as potential customers. The Account Manager represents the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met by the company.
HR/Payroll Specialist Primetals TechnologiesHR/Payroll SpecialistAlpharetta, GAServe as the HRIS point of contact, ensuring data accuracy, troubleshooting issues, and supporting system-related tasks; provide support for audit activities. This position ensures smooth execution of HR processes, serves as a resource for employees and managers, and maintains the integrity of HR systems and documentation.
District Sales Manager - Spirit Spencer Gifts - Spirit HalloweenDistrict Sales Manager - SpiritMorrow, GA$1,050–$1,075 / weekThe District Sales Manager is responsible for all aspects of the store operation (average 3 stores) including, sales, payroll recruiting, training, employee relations, expense control, shrink and all related functions. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders, setting up fixtures, lifting and moving up to 50 pounds.
Employee Relations & Accommodations Specialist - Remote Archer Daniels Midland CoEmployee Relations & Accommodations Specialist - RemoteDecatur, GARemoteAdditional Responsibilities: Training and Education: Support the content development and delivery of employee relations training programs and materials for HR teams, colleagues, and managers on topics such as accommodations process, harassment prevention, diversity and inclusion, and workplace conduct to promote awareness of legal obligations and best practices. Key Skills: Strong interpersonal, verbal and written communication skills, capable of articulating complex and sensitive information to different audiences in a clear and persuasive manner to diverse audiences and varying levels of leadership.
Employee Relations Specialist Sweeping Corporation of America IncEmployee Relations SpecialistAtlanta, GAHowever, this is not an exhaustive list, and as business needs evolve, your responsibilities may shift over time to reflect new priorities, processes, or technologies: Employee Relations Case Management: Serve as the first point of contact for HR cases, providing timely and consistent responses to employee relations inquiries and escalating complex issues as appropriate. As an Employee Relations (ER) Specialist in the Human Resources Department, you'll help shape operations, support our dedicated field teams, and deliver critical services that make a visible impact every day.
Employee Relations Partner, Investigations and Workplace Concerns Google LLCEmployee Relations Partner, Investigations and Workplace ConcernsAtlanta, GAYou will be an advocate of Google"s culture and values, partnering with business leaders to help them build their organizations and ensure all people decisions are based on data, whether coaching clients on how to lead their teams, navigating and resolving employee relations issues or managing programs that help develop Googlers, you stay exceptionally focused on putting them first, and being as clear and transparent as possible to help Googlers understand how people decisions get made. Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mountain View, CA, USA; Ann Arbor, MI, USA; Atlanta, GA, USA; Austin, TX, USA; Chicago, IL, USA; New York, NY, USA; Los Angeles, CA, USA; Seattle, WA, USA; San Francisco, CA, USA; Washington D.C., DC, USA.
Senior Associate, Employee Relations FTI Consulting IncSenior Associate, Employee RelationsGAProfessionals within our Marketing and Communications, Information Technology, Finance and Accounting, Human Resources, Office Infrastructure, Legal, and Real Estate teams are dedicated to working together and delivering world class support across our global community. In this key role, you will be responsible for providing support to the Employee Relations (ER) function by assisting with global ER cases, conducting investigations, supporting performance management processes, and ensuring compliance with HR policies and employment laws.
Employee Relations Specialist Stride, Inc.Employee Relations SpecialistAtlanta, GeorgiaThis position is virtual and open to residents of the 50 states, D.C. Compensation & Benefits:Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. This role partners with HRBP's, leadership, employees and legal to ensure ER matters are handled fair and consistent.
Employee Relations Consultant (Onsite) Northeast Georgia Medical CenterEmployee Relations Consultant (Onsite)Oakwood, GeorgiaEvaluate in-coming issues or concerns to determine appropriate resolution methods and escalate to assigned HRBP as a priority according to safety significance for immediate action of issues with potential of adversely affecting the safety or health of NGHS personnel or the public. In the absence of active formal investigations, the ERC engages in other day-to-day employee relations work, including but not limited to consulting with employees and management on workplace matters, workplace policy interpretations and conflict resolution.
Employee Relations Manager Southern States, LLCEmployee Relations ManagerHampton, GAFull timeCompletes special projects by clarifying project objective; setting timetables and schedules; conducting research; developing and organizing information; fulfilling transactions. Serve as the primary point of contact for union representatives, employees, and management regarding labor, employee relations issues, and grievances.
HR Employee Relations Representative Northside Hospital Inc.HR Employee Relations RepresentativeAtlanta, GeorgiaFull timeBachelor Degree in Business Administration/related field and two (2) years of experience in a Supervisory or Management capacity in Employee Relations and/or Human Resources. Bachelor Degree in Business Administration/related field and SHRM certification and two (2) years of experience in Employee Relations and/or Human Resources experience.
Employee Relations Coordinator Holder Construction CoEmployee Relations CoordinatorAtlanta, GAHolder Construction is a nationally recognized leader in the construction industry, consistently ranked among the top firms on ENR's Top 400 Contractors list. Partner with leadership, Human Resources, and legal to support ethical, compliant, and positive employee relations outcomes.
Director of Employee Relations & Compliance VeriFone IncDirector of Employee Relations & ComplianceAtlanta, GA$150,000–$225,000 / yearWhether it''s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of relevant experience, certifications, internal equity, and specific location.
NewSr Internal HR Specialist, People Relations - GA - On Site Vensure Employer SolutionsSr Internal HR Specialist, People Relations - GA - On SiteDuluth, GAThe Senior Internal Human Resources Specialist - People Relations & HR Partnerships will play a critical role in fostering a positive work environment by managing employee relations, conducting thorough investigations, assisting in reviewing and providing guidance to the team on termination consultation escalations, and offering performance management and discipline training and coaching to managers. Create investigation plans, send investigation notices, schedule investigation interviews, prepare investigation interview questions based on the specific details of the complaint, conduct investigation interviews, take detailed investigation notes, ensure signed statements and/or interview notes are signed off on by the investigation participants, prepare investigation summary report and exhibit list to document findings and evidence collected, update the investigation tracker, and ensure investigation files are complete and organized.
Labor Relations Manager Inspire Brands IncLabor Relations ManagerAtlanta, GAThe Employee & Labor Relations Manager serves as a strategic partner responsible for strengthening workplace culture, mitigating labor risk, and supporting positive employee relations across a large, multi-brand restaurant organization. • Partnership: Partner with Legal, Corporate Communications, Risk, and HR to support responses to labor organizing efforts, unfair labor practice (ULP) allegations, and related investigations.
Manager, Labor Relations The Home Depot IncManager, Labor RelationsAtlanta, GA50% - Program Optimization and Implementation - Manage the labor and associate relations research and analysis programs and processes to determine patterns and trends and their impact on the organization, along with creating leadership level reporting on identified trends and emerging labor and associate relations concerns; Manage and lead the efforts in monitoring external labor activity and trends, including responsibility for creating reports for field and company leaders. Position Purpose: The Manager Labor Relations position will assist in creating and implementing labor and employee relations programs and provide labor relations support, guidance and training to AR/HR field teams, as needed.
Senior Public Relations Specialist NeboSenior Public Relations SpecialistAtlanta, GeorgiaSupport creation of strategic communications plans and lead development of media outreach initiatives including media lists, pitch letters, key messaging documents, fact sheets and press releases; ongoing management of monitoring and trackers. Demonstrate media relations experience and execute media outreach by developing and maintaining strong national, local, trade and social media relationships as well as relationships with third-party influencers and thought-leaders.
SVP Consultant Relations Voya Financial IncSVP Consultant RelationsGA$175,000–$200,000 / yearGetting Voya IM's best capabilities in front of consultants, moving such capabilities through the various stages of the manager research process at each consulting firm, gaining positive ratings for inclusion in consultant-influenced searches and, critically, securing investor allocations are key to how the chosen professional will be measured and compensated. In addition to a deep and broad set of substantive professional business relationships, this individual will need to have extensive knowledge of the investment business and related investment products, as well as an understanding of how to address the distinct needs of investment consultants and their clients.
NewManager Labor Relations (Southern Division) The Home DepotManager Labor Relations (Southern Division)Atlanta, GAThe Manager Labor Relations position will assist in creating and implementing labor and employee relations programs and provide labor relations support, guidance and training to AR/ HR field teams, as needed. The position will help with any labor or Labor Relations, Relations, Manager, Leadership, Project Management, Microsoft, Retail, Business Services
Public Relations Manager Eversheds Sutherland (International) LLPPublic Relations ManagerAtlanta, GA$95,000–$135,000 / yearThis role requires close, ongoing collaboration with the peer PR Manager, the Business Development and Client Services teams, and firm leadership - and success depends on the ability to balance competing demands, communicate transparently, and put the team's goals ahead of individual priorities. Working alongside a peer PR Manager and in close partnership with the US Director of Communications and Brand, this role leads the development and execution of integrated public relations strategies across all US offices, practice groups, and attorneys.
NewAssociate Relations Partner ZelisAssociate Relations PartnerAtlanta, GeorgiaThe Associate Relations Partner is a highly skilled individual contributor who serves as a trusted advisor to People Leaders and works closely with Zelis People Leaders, People & Culture Business Partners, Legal, and other key stakeholders to lead associate relations matters. This role is responsible for managing associate relations cases, supporting performance management, conducting workplace investigations, and providing risk-informed guidance with sound judgment and consistency.
Senior Account Manager, Public Relations B2B Technology Highwire Public Relations IncSenior Account Manager, Public Relations B2B TechnologyGARemoteRemote: We hire for fully remote roles in the following states: California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kansas, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Washington, D.C. Please note: We are only able to consider candidates who reside in one of the locations listed above at the time of hire. Senior Account Managers also play a key leadership role within the agency - mentoring and inspiring team members, contributing to new business development, and helping Highwire deliver exceptional results for B2B technology clients.
Public Relations Manager Eversheds SutherlandPublic Relations ManagerAtlanta, GeorgiaThis role requires close, ongoing collaboration with the peer PR Manager, the Business Development and Client Services teams, and firm leadership — and success depends on the ability to balance competing demands, communicate transparently, and put the team’s goals ahead of individual priorities. Working alongside a peer PR Manager and in close partnership with the US Director of Communications and Brand, this role leads the development and execution of integrated public relations strategies across all US offices, practice groups, and attorneys.
Manager of Marketing and Public Relations Southern Regional Medical CenterManager of Marketing and Public RelationsRiverdale, GeorgiaFull timeThe hospital offers a complete line of services including Senior Care and Senior Behavioral Health Services, Emergency Services, Heart and Vascular, Advanced Imaging, Laboratory, Neuroscience Services, Rehabilitation, Sleep Diagnostic Center, Surgery/Robotic Surgery, Wound Care and Women’s Health Services, including a Level III NICU. Responsibilities: Organizes and directs the marketing, internal and external communications, community relations, media relations, digital media strategy and advertising to develop and build consumer preference and demand.
Manager of Marketing and Public Relations Prime Healthcare Services IncManager of Marketing and Public RelationsRiverdale, GAThe hospital offers a complete line of services including Senior Care and Senior Behavioral Health Services, Emergency Services, Heart and Vascular, Advanced Imaging, Laboratory, Neuroscience Services, Rehabilitation, Sleep Diagnostic Center, Surgery/Robotic Surgery, Wound Care and Women's Health Services, including a Level III NICU. Responsibilities Organizes and directs the marketing, internal and external communications, community relations, media relations, digital media strategy and advertising to develop and build consumer preference and demand.
Consultant Relations Sales Executive-West, Vanguard Workplace Solutions The Vanguard GroupConsultant Relations Sales Executive-West, Vanguard Workplace SolutionsAtlanta, PennsylvaniaThis role serves as a primary relationship owner and trusted advisor, aligning Vanguard’s investment capabilities with consultant priorities while translating market and consultant insights into actionable strategies that drive institutional growth. Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection.
Consumer Relations Contractor TRC Talent SolutionsConsumer Relations ContractorAtlanta, GATemporaryThe Consumer Relations Contractor role is a compliance-related position centered on supporting the PFS Compliance Management System (CMS) and focused on support of the Consumer Relations Team (CRT). Support the CRT with conducting research, providing documentation, and assisting responsible PFS Department with responses to all consumer complaints within closure target timelines.
Communications Specialist - Public Relations DLA Piper LLP (US)Communications Specialist - Public RelationsGA$34.09–$53.17 / hourWhile the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed.
Manager, Public Relations & Grassroots Cajun Operating CoManager, Public Relations & GrassrootsAtlanta, GACompetencies: Critical Thinking - Defines and resolves a situation or problem by analyzing issues involved, weighing options, and evaluating alternatives; maintains objective attitude; approaches situations and problems systematically; uses observation, experience, reflection, and/or reasoning to drive business forward. Job Summary: The Manager of PR & Grassroots will lead strategic public relations efforts and community engagement initiatives for Church's Texas Chicken, driving brand awareness, enhancing corporate reputation, and fostering meaningful connections with local communities.
Manager, Public Relations & Grassroots Church's ChickenManager, Public Relations & GrassrootsAtlanta, GeorgiaCritical Thinking – Defines and resolves a situation or problem by analyzing issues involved, weighing options, and evaluating alternatives; maintains objective attitude; approaches situations and problems systematically; uses observation, experience, reflection, and/or reasoning to drive business forward. The Manager of PR & Grassroots will lead strategic public relations efforts and community engagement initiatives for Church’s Texas Chicken, driving brand awareness, enhancing corporate reputation, and fostering meaningful connections with local communities.
Manager, Public Relations Agilysys IncManager, Public RelationsAlpharetta, GAOur 100% hospitality customer base includes branded and independent hotels; multi-amenity resorts; casinos; property, hotel and resort management companies; cruise lines; corporate dining providers; higher education campus dining providers; food service management companies; hospitals; lifestyle communities; senior living facilities; stadiums; and theme parks. Agilysys exclusively delivers state-of-the-art hospitality technology software solutions and services that help organizations go beyond what they can accomplish with traditional property management systems (PMS), point-of-sale (POS) solutions and food and beverage I & P systems.
Investor Relations Manager InvescoInvestor Relations ManagerAtlanta, GeorgiaThe Investor Relations Manager supports Invesco’s investor relations efforts through high-quality analysis, reporting, and execution across peer comparisons, shareholder analytics, trading dynamics, and other strategic IR initiatives. Pursuant to Invesco’s Workplace Policy, employees are expected to comply with the firm’s most current workplace model, which as of October 1, 2025, includes spending at least four full days each week working in an Invesco office.
Manager State & Local Government Relations & Public Policy Intuit IncManager State & Local Government Relations & Public PolicyGA$209,500–$283,500 / yearCollaborate with the key members of the Global Corporate Affairs and Public Policy Team, legal business partners, and business unit subject matter experts to successfully influence the development of state legislative and regulatory activity to create business opportunities and mitigate operational and regulatory challenges. Work collaboratively with Global Corporate Affairs and Public Affairs and other colleagues on policy issues that span multiple areas to ensure continuity, effectiveness and best outcomes for Intuit and its customers.
Sr. Manager, Labor Relations The Home Depot IncSr. Manager, Labor RelationsAtlanta, GACompetencies: Experience in: union avoidance initiatives and labor strategy; development and delivery of leadership and employee training in labor issues; NLRB election campaigns including campaign communications, strategy, persuader advocacy, opposition research, and project management. Key Responsibilities: 50% Manage issues affecting The Home Depot enterprise involving protected concerted activity, organized labor and positive associate relations; support, consult, and provide guidance to management at all levels of the organization on such issues.
Network Relations CRM Specialist National Christian FoundationNetwork Relations CRM SpecialistAlpharetta, GARemoteThrough collaboration, attention to detail, and a generalist mindset, the Specialist helps local offices focus more fully on mission‑impacting work - ultimately enhancing the giver experience and in keeping with NCF’s broader goals of generosity and Kingdom impact. The Specialist manages ongoing data cleanup and alignment efforts, validates and triages system issues, and contributes to the creation of dashboards, reports, and basic analytics that help RM teams measure progress and meet goals.
Senior Public Relations Manager PolsinelliSenior Public Relations ManagerAtlanta, GeorgiaAssist in sending reactive media coverage communications to attorneys, practice group leadership, and firm leadership as appropriate, ensuring that it is shared with the appropriate website team, intranet, social channels, and considering pieces for potential repurposing. Partner with and manage all outside PR partners to encourage proactive networking with attorneys and business development team, ensure increased ROI on partnerships, promote more tier-1 media placements, and more strategic placement of thought leadership.
Community Relations Director Senior Lifestyle CorpCommunity Relations DirectorAtlanta, GACreate, plan and implement with Sales and Marketing Team and Program Director events to bring in prospective residents, current leads and professionals such as, but not limited to: seminars, speakers, themed events, and family nights. Work closely with the Executive Director and Regional Director of Operations, and Divisional Director of Sales and Marketing in development and implementation of the quarterly marketing plan.
Alumnae and Donor Relations Manager Agnes Scott CollegeAlumnae and Donor Relations ManagerDecatur, GAReports to the senior director of alumnae relations and works with the associate director, co-workers, student workers/interns, colleagues within the division of college advancement, as well as alumnae, faculty, staff, students, professionals at other colleges, and members of the community to support the alumnae office. Collaborates with the senior director of alumnae relations and the director of alumnae and donor engagement, manages the office budget including submitting check requests and reimbursements and reconciling accounts monthly; Processes work orders, maintains gift and office inventory, and orders office supplies.
Sr. Analyst, Investor Relations Genuine Parts CompanySr. Analyst, Investor RelationsAtlanta, GeorgiaThe Investor Relations Senior Analyst position will be responsible for assisting and supporting the Vice President of Investor Relations in a variety of Investor Relations (“IR”) functions including internal and external communications, financial & market analysis, competitive research, development of materials including presentations, scripts, executive summaries and more, and meeting planning and management. Assist in developing key messages and materials (slides, scripts, and speaking points, spreadsheets) to effectively communicate: quarterly earnings performance, conference presentations, on-going dialogue, investor data packages, SEC Filings, merger & acquisitions and key strategy and/or project messages.
Investor Relations Manager Invesco LtdInvestor Relations ManagerAtlanta, GAThe Investor Relations Manager supports Invesco's investor relations efforts through high-quality analysis, reporting, and execution across peer comparisons, shareholder analytics, trading dynamics, and other strategic IR initiatives. Pursuant to Invesco's Workplace Policy, employees are expected to comply with the firm's most current workplace model, which as of October 1, 2025, includes spending at least four full days each week working in an Invesco office.
NewCustomer Relations Senior Specialist PorscheCustomer Relations Senior SpecialistAtlanta, GA$65,000–$75,000 / yearWhile performing the duties of this job the employee is required to talk, hear, walk, sit, stand, climb stairs on occasion with prolonged periods of sitting at a desk and working on a computer. Utilize self-authorization limit of up to $10,000 per case to mitigate potential legal risks while seeking to maintain high levels of customer satisfaction and protect the financial interests of PCNA.
Agency Relations Manager Safepoint MGAAgency Relations ManagerAtlanta, GeorgiaWe recognize that talented professionals are attracted to companies that provide a great place to work, combined with a comprehensive and competitive pay and benefits package, along with opportunities for personal growth and job advancement. Builds and uses best practices regarding Agency Operations, works consultatively to follow up with plans, holding process owners accountable for agreed upon actions.
Customer Relations Specialist - Atlanta Urbanex Pest ControlCustomer Relations Specialist - AtlantaMarietta, GA$16–$22 / hourFull timeThis role requires a self-starter who can work autonomously, manage their time effectively, and prioritize a broad set of responsibilities. • Strong customer service skills with a passion for helping others and resolving issues.
Customer Relations Representative - State Farm Agent Team Member Rick MotternCustomer Relations Representative - State Farm Agent Team MemberMarietta, GeorgiaResponsibilities Serve as the first point of contact for existing customers via phone, text, email, and walk-ins Deliver concierge-level customer service and support Assist with billing questions, payments, policy documents, and general service requests Schedule appointments for licensed team members through proactive outreach Maintain accurate customer records and documentation Collaborate with team members to support agency goals and client satisfaction. As the first point of contact for many of our clients, you will be a key team member and play a critical role in delivering the “white glove” experience our customers have come to expect.
Vice President, Business Development and Owner Relations InterContinental Hotels Group PlcVice President, Business Development and Owner RelationsAtlanta, GA$240,000–$280,000 / yearCommunication & Leadership: Strong verbal and written communication skills, including the ability to inform owners, vendors, senior management, staff, and the broader IHG owner community; able to work independently, manage a heavy project load, and think creatively to solve complex problems. Experience: 15+ years of progressive experience in hotel development, asset management, hotel asset sales, and hotel investment transactions, with strong connections to institutional‑caliber owners and development organizations.
Agency Relations Manager Safepoint MGA, LLCAgency Relations ManagerAtlanta, GAFull timeWe recognize that talented professionals are attracted to companies that provide a great place to work, combined with a comprehensive and competitive pay and benefits package, along with opportunities for personal growth and job advancement. Builds and uses best practices regarding Agency Operations, works consultatively to follow up with plans, holding process owners accountable for agreed upon actions.
Customer Relations Senior Specialist Dr. Ing. h.c. F. Porsche AGCustomer Relations Senior SpecialistAtlanta, GA$65,000–$75,000 / yearWhile performing the duties of this job the employee is required to talk, hear, walk, sit, stand, climb stairs on occasion with prolonged periods of sitting at a desk and working on a computer. Evaluate Lemon Law risk by state, initiate proactive case handling, and support the development and execution of strategies that drive timely, creative resolutions while promoting customer satisfaction and brand retention.