This role supports Senior Employee Relations Consultants, HRBPs, internal partners such as Legal, people leaders and employees by monitoring intake channels, responding to routine inquiries, coordinating documentation and logistics, supporting leave and accommodation processes, maintaining accurate case records and contributing to ER tools, reports, resources and process improvements. The ER Consultant plays an important role in ensuring ER matters are triaged, documented and supported in a timely, consistent and confidential manner, while helping the team deliver practical solutions that support business needs, employee experience and compliance with organizational policies and applicable legal and employment requirements.