Key Relationships include customer contacts, the various department managers and key contacts (Accounting, Billing, Claims, Equipment, Human Resources, Payroll), Training managers and embedded staff, embedded equipment repair and transport support, strategic local repair support vendors, local government, adjoining utilities, property owners and environmental groups. Manages crews to meet customer needs and quality expectations in a professional manner by understanding the needs of key stakeholders (customers, property owners, employees, government agencies, environmental groups, etc.) through communication, timely storm response, and the allocation of resources to meet those needs.