Senior Customer Tech Support Specialist (Help Desk) AstrionSenior Customer Tech Support Specialist (Help Desk)Dahlgren, Virginia$65,000–$72,500 / yearAstrion has a contingent opening for a Senior Customer Tech nical Support Specialist supporting the U.S. Navy’s Naval Surface Warfare Center Dahlgren Division (NSWCDD), located in Dahlgren, VA. Serve as a Help Desk Support II I / mid-level IT professional handling escalated, complex technical issues that cannot be resolved by entry -level and follow-up support.
Help Desk Analyst Geospatial And Cloud Analytics IncHelp Desk AnalystQua, VAFull timeGeospatial and Cloud Analytics (GCA) is looking for a Help Desk Analyst who is responsible for ensuring an outstanding level of customer service by providing Customer Service Center support to our client located in Quantico, VA. The ideal candidate will have extensive experience in applying best practices to service delivery in a similar, large enterprise environment and a track record of meeting or exceeding contractual service level agreements.
Information Systems Security Engineer (ISSE) CymertekInformation Systems Security Engineer (ISSE)VirginiaInformation Security Engineer, Security Systems Engineer, Cybersecurity Engineer, Security Architect, Network Security Engineer, Information Assurance Engineer, Security Operations Engineer, IT Security Engineer, Systems Security Analyst, Cloud Security Engineer, ect. Cybersecurity, Information Technology, Computer Science, Information Systems, Network Engineering, Systems Engineering, Computer Engineering, Digital Forensics, Software Engineering, Electrical Engineering, ect.
Subject Matter Expert III - Information Systems Security Engineer OneZero SolutionsSubject Matter Expert III - Information Systems Security EngineerArlington, VAFull timeThe role is the lead technical authority for designing, building, and sustaining DSCA's layered security automation architecture in AWS infrastructure provisioning, configuration management, Policy-as-Code compliance validation, and orchestration and for translating DoW regulatory requirements into functional, automated, operational code. Title: Subject Matter Expert III - Information Systems Security EngineerLocation: Arlington, VA or Mechanicsburg, PAClearance: SecretJob Summary:The Subject Matter Expert III is key personnel serving as the lead Information Systems Security Engineer (ISSE).
Help Desk Tier II Administrator Geospatial And Cloud Analytics IncHelp Desk Tier II AdministratorQua, VAFull timeThis role involves consulting with the user community to troubleshoot technical problems and respond to queries via telephone or self-service tickets, supporting internal and external customers with computer hardware, software, network, system/application access, and telecommunications systems. As a Help Desk Tier II Administrator working at the Naval Criminal Investigative Service (NCIS) within the IT Technology Development division you will be responsible for addressing and resolving service requests and problem incidents related to end-user issues, encompassing both software and hardware.
Help Desk Tier I Geospatial And Cloud Analytics IncHelp Desk Tier IStafford, VAFull timeConsult with the user community to resolve technical problems and answer queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. The ideal candidate will have experience in applying best practices to an enterprise-level, service delivery IT environment with a proven track record of meeting or exceeding contractual service level agreements.
Hrms Functional Support Analyst Quantum StridesHrms Functional Support AnalystHampton, VirginiaThe client is looking to hire a HRMS Functional Support Analyst with proven experience on the capability of HRMS applications with emphasis on Workforce Management, Recruiting, Benefits and Payroll to work with multiple teams of composed of technical and business analysts to provide support and lead functional team in implementation or upgrade for Agency’s HRMS application. Individual must be able to define requirements based on current functionality and SME knowledge, as well as be able to map requirements to test scripts and validate not only documented requirements but validate current and future functionality against identified business processes and test scenarios.
Information Systems Security Manager - Advanced RividiumInformation Systems Security Manager - AdvancedSpringfield, VirginiaResponsibilites and abilities for this position shall include, but not limited to: Acquire and manage the necessary resources, including leadership support, financial resources, and key security personnel, to support information technology (IT) security goals and objectives and reduce overall organizational risk. Requirements for this position shall include: Bachelor's degree or higher from an accredited college or university (Prefer an accredited Computer Science, Cyber Security, Information Technology, Software Engineering, Information Systems, or Computer Engineering degree, or a degree in a Mathematics or Engineering field.).
Help Desk Analyst Agile DefenseHelp Desk AnalystQuantico, VirginiaCollaborate with the client to resolve network-related events, incidents, and problems, including the delivery of Install, Move, Add, and Change services, as well as the identification and resolution of network connectivity anomalies. Requisition #: 1675 Job Title: Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start Required Certification(s): IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) Job Description.
NewHelp Desk Support Technician Endurance IT ServicesHelp Desk Support TechnicianNorfolk, VirginiaEndurance IT Services provides Managed IT Services, Cybersecurity Solutions, Network Infrastructure, and IT Consulting to help businesses stay secure, connected, and productive. This role serves as the primary point of contact for IT support, helping staff resolve technical issues and maintain productivity across hardware, software, and network systems.
Help Desk Specialist II (Tier II- Advanced Support) Aretec Group IncHelp Desk Specialist II (Tier II- Advanced Support)Ashburn, VAAretec is seeking a Help Desk Specialist II (Tier 2 - Advanced Support) to provide advanced technical support for the Customs and Border Protection (CBP) Technology Service Desk (TSD). Perform remote installation and troubleshooting of workstations and peripherals, including desktops, laptops, tablets, printers, scanners, and cameras.
Senior Information System Security Officer CACISenior Information System Security OfficerSpringfield, VirginiaThe Senior ISSO will ensure proper access controls are implemented for system access, track and suggest technologies, processes, and practices designed to protect networks, devices, programs, and data from malicious attack, damage, or unauthorized access, and research and maintain proficiency in tools, techniques, countermeasures, and trends in computer and network vulnerabilities, data hiding, and network and device security and encryption. Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.
Enterprise Help Desk (EHD) Tier 1 Leidos Holdings IncEnterprise Help Desk (EHD) Tier 1Lorton, VA$45,500–$82,250 / yearThe Mission Enablement Center (MDEC) is seeking an experienced Enterprise Help Desk (EHD) Tier 1 Agent to join our team on a high-impact government contract for the US Department of the Airforce (DAF). For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Cybersecurity Analyst/Information Systems Security Manager CACICybersecurity Analyst/Information Systems Security ManagerAlexandria, VirginiaJoin CACI as a Cybersecurity Analyst/Information Systems Security Manager supporting a Joint Interagency Task Force that reports to the Deputy Secretary of Defense, to better align authorities and resources to rapidly deliver Joint C-sUAS capabilities to America's warfighters, defeat adversary threats, and promote sovereignty over national airspace. Implement the Defense (DOD) Risk Management Framework (RMF) and assist the System Security Manager (ISSM) ensure successful implementation of associated security controls and reviews all RMF documentation packages, and system fielding, operations, or upgrade requirements.
Information Systems Business Partner Filtration Group CorpInformation Systems Business PartnerColonial Heights, Virginia$90,000–$115,000 / yearSince 1961, they have applied their extensive porous plastic material science, product design, and custom plastic manufacturing expertise to designing unique porous solutions that overcome complex project challenges and enable quicker product launches. Healthcare, consumer, and industrial market leaders around the world rely on Genuine PorexTM custom plastic and fiber manufacturing components because of the high reproducibility of our manufacturing processes, which ensure that the billionth part is the same as the first.
Certified Information Systems Auditor (CISA) - Level II – Ft. Belvoir BizFirstCertified Information Systems Auditor (CISA) - Level II – Ft. BelvoirFort Belvoir, VirginiaOur client is a boutique consulting firm that employs consultants and professionals with unique skill sets to support the federal government with strategic execution, financial process enablement, IT systems, and Enterprise Resource Planning (ERP) software implementation. You will work closely with various teams to validate Key Risk Indicators (KRIs) and IT General Controls (ITGCs), while providing expert guidance and support to our clients.
Tier 2 Service Desk L2 Sharp Solutions IncTier 2 Service Desk L2Reston, VAFull timeRoutine Duties/Job Requirements:• Enter and manage technical support incidents in a ticketing system• Troubleshoot, identify, and resolve problems and escalating problems to appropriate systems engineers• Troubleshoot and resolve Tier 2 support issues via phone, email, remote desktop and on site, using remote desktop tools (Microsoft Remote Desktop, Bomgar)• Resolve issues and maintaining customer contacts according to a specified service level• Provide customer support personnel with adequate training to maintain and resolve the following client issues via telephone: Active Directory (AD), AD password resets, Mobile Device Management (iOS and Android devices) and network connectivity• Maintain and resolve issues with desktop/laptop computers, client software, peripherals, printers, local network, etc. and provide on-site customer support and training• Troubleshoot software and hardware problems with the expertise to resolve routine calls over the telephone and to resolve more complex problems within the Help Desk staff• Add and delete user accounts and maintain groups as required• Log and report each service request and problem report. Service Desk (Tier 2) staff shall receive, diagnose, distribute, and track the status of service requests for assistance regarding any service the USGS has (IT related and Non-IT Related) via the provided Service Desk support management tool (currently Remedy).
Information Systems Security Officer (ISSO) CymertekInformation Systems Security Officer (ISSO)VirginiaInformation Security Officer, Cybersecurity Officer, Security Analyst, Information Assurance Officer, Security Architect, Security Engineer, IT Security Manager, Risk Management Officer, Network Security Engineer, Security Compliance Analyst, ect. Cybersecurity, Information Technology, Computer Science, Information Systems, Network Engineering, Systems Engineering, Digital Forensics, Risk Management, Computer Engineering, Data Privacy, ect.
Tier 2 Systems Administrator CACITier 2 Systems AdministratorSpringfield, Virginia$86,600–$181,800 / yearProvide advanced technical support for hardware, software, database, custom software and network-related issues escalated from Tier 1. • Administer and maintain servers (Windows, Linux, Solaris), desktops and applications, printers and peripheral equipment, Active Directory and virtual environments (VMware). Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.
Director of Admissions Systems and Analytics, Darden School of Business Commonwealth of VirginiaDirector of Admissions Systems and Analytics, Darden School of BusinessCharlottesville, VARemoteThe Director of Admission Systems and Analytics is product owner and function lead responsible for leading all activities in the admission office related to configuration and management of the admissions technology platform (Technolutions Slate); process workflows and automations; data stewardship and data quality; and data analytics products (Databricks and Power BI) in support of data-driven recruiting and admissions strategies to help Darden's Office of Admission achieve enrollment and institutional goals. The Director specifically serves as the "Slate Captain" for Darden's Technolutions Slate instance and is responsible for managing the platform's vision and roadmap, user experience and stakeholder management, including close collaboration with Strategic IT, Data & Analytics (as part of its extended team), Communications and Marketing, and UVA Information Technology (ITS) staff to develop and maintain necessary data and process integrations such as SIS (PeopleSoft), Darden Data Hub, Darden Registrar, etc.