Under the direction of the Senior Patient Access Manager, this position provides frontline leadership, staff training, coaching, workflow oversight, and operational support to ensure efficient patient registration, accurate insurance verification, effective communication, and a positive patient experience. • Supervises day-to-day administrative duties of the front office, including monitoring Electronic Medical Record (EMR) workflows, registering patients, verifying and updating patient financial and demographic information, verifying insurance, answering telephones, etc.