NewFront Desk Agent DoubleTree By Hilton Hotel Chattanooga DowntownFront Desk AgentChattanooga, TennesseeA career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations. Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
Front Desk Agent The Tennessean HotelFront Desk AgentKnoxville, TennesseeA career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations. Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
Front Desk Agent Guest Services 24-7 Hotel ManagementFront Desk Agent Guest ServicesNashville, TennesseeThis position is responsible for creating a welcoming experience for every guest while efficiently managing check-ins, check-outs, reservations, payments, guest requests, and daily front desk operations. The ideal candidate enjoys working with people, remains calm under pressure, communicates professionally, and takes pride in providing exceptional hospitality.
Front Desk Agent Holiday Inn Express (HANUMAN LLP)Front Desk AgentGermantown, TNPart timeResponsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations.
Front Desk Agent - Hotel Operations Hard Rock Cafe International IncFront Desk Agent - Hotel OperationsBristol, TNWhile this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different task is performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technical development). EDUCATION AND /OR EXPERIENCE REQUIREMENTS: High School Diploma or equivalent is required, along with 6 months of Front Desk/Hotel Operations experience in a similar hotel environment required or an equivalent combination of education and experience preferred.
Front Desk Agent - Blackberry Farm Blackberry FarmFront Desk Agent - Blackberry FarmWalland, TennesseeAnswer and respond to guests' requests and individual needs promptly• Resolve billing questions or concerns• Check hotel availability & assist with making reservations• Responsible for attending daily line-ups to confirm all guest information is accurate, which will ensure a smooth operation• Responsible for checking guests in and out, including greeting, giving proper welcome packets, and room assignment• All front desk duties, including answering phones and assisting guests with requests• Maintain inventory such as movies, medical supplies, and backstock of miscellaneous items such as batteries and personal hygiene items• Review group resumes when necessary to ensure all group needs are met and assist Sales with groups by preparing BEO’s, group rooms, group arrivals, and group key packets• Review daily reports and follow through with the Front Desk Team to ensure that all information is correct in the system• Review each guest profile and reservation before arrival to ensure it is complete• Ensure all guests are charged correctly for items purchased• Understand the point of sale operations for the gift shop and incidental chargesMust comply with all company policies and procedures. SUPERVISORY RESPONSIBILITIES• NoneEDUCATION and or EXPERIENCE• High School diploma or equivalent• 2-3 years of Hospitality or Customer Service experienceCOMPUTER SKILLS• Basic understanding of MS Office Programs• Experience with OPERA is preferred• Must be capable of learning new computer software programs quicklyLANGUAGE SKILLS• Must have excellent written & verbal communication skills• Must be able to interact and communicate effectively with guests, managers, and team membersMATHEMATICAL ABILITY• Basic knowledge and understanding of math and general accountingREASONING ABILITY• Must be able to make decisions under pressure• Must be able to manage diverse tasks simultaneously• Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goalsPHYSICAL DEMANDS• Must be able to sit or stand for long periods• Must be able to lift up to 40 lbs.• Must be able to operate a company vehicle or golf cart safelyWORK ENVIRONMENT• General desk / front desk guest reception area• Must be able to work outdoors in all weather conditions.
Front Desk Agent - Guest Service Associate BNA HOTELS LLCFront Desk Agent - Guest Service AssociateNashville, TN$16–$18 / hourPromoting Marriott’s loyalty program – BONVOY – allowing for special incentives and upgrades for members and encouraging guest enrollment to drive loyalty and additional business. You understand your attitude and interaction sets the tone for a guest’s experience and can impact both the way they feel and their impression of both the Element brand and the Marriott family of hotels.
Front Desk Agent Crescent Hotels & Resorts LLCFront Desk AgentNashville, TNPart timeAssist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment. Full and Part Time Guest Services Agents are responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
NewFront Desk Agent The Mint Gaming HallFront Desk AgentFranklin, TennesseeFront Desk Agents accommodate hotel guests by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests. To provide BIG Service to guests and ensure their complete satisfaction, inclusive of greeting and interacting with guests in a friendly and enthusiastic manner, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset.
Front Desk Agent Memphis RiverLine HotelFront Desk AgentMemphis, TennesseeFull timeA trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Front Desk Agent Pyramid Hotel GroupFront Desk AgentNashville, TNFrom being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience. In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest's luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room.
Front Desk Agent/Guest Services Representative 24-7 Hotel ManagementFront Desk Agent/Guest Services RepresentativeMurfreesboro, TennesseeInteract with both internal and external guests with a pleasant, professional, and approachable demeanor • Check-in and check-out guests while contributing to overall positive experience upon arrival and departure • Greet, register, and assign rooms to guests in a friendly and warm manner. We have empowered our team members to execute their duties in a manner that ensures our Guests Come First, we sustain exceptional guest satisfaction by aggressively pursuing attention to detail and adding the “WOW” factor to every guest contact and adding TEAMWORK central to every endeavor.
Guest Service Representative (Front Desk Agent) Peabody Hotels & ResortsGuest Service Representative (Front Desk Agent)Memphis, TNKEY RELATIONSHIPS: Internal: Staff in Front Desk area, Bell/Door, Transportation, PBX Staff, Concierge, Reservations, Hotel Assistant Managers, Sales & Catering, Housekeeping, Restaurants, Accounting, Engineering and Security. Ability to sustain direct contacts with the public; must establish high degree of customer service, (smile, eye contact, positive person presentation, etc.) and high volume interaction with guest and staff.
Front Desk Agent (Compass) - 325 - Compass By Margaritaville, Pigeon Forge, TN (Pigeon Forge, TN) Focus Brands - Auntie Anne'sFront Desk Agent (Compass) - 325 - Compass By Margaritaville, Pigeon Forge, TN (Pigeon Forge, TN)Pigeon Forge, TNCoordinate room status updates with the housekeeping department by notifying housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms. Helps guests complete registration cards and assigns rooms, accommodating special requests whenever possible.
Hotel Front Desk Agent - Flex Shift Margaritaville Hotel NashvilleHotel Front Desk Agent - Flex ShiftNashville, TNTEAMWORK: You communicate with your fellow Front Desk Agents and other hotel departments to make sure guests receive a smooth and seamless experience. Assist with retail services and guest purchases when needed, including answering questions and helping guests find the right items.
Front Desk Agent Marriott Knoxville DowntownFront Desk AgentKnoxville, TennesseeA career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations. Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
NewFront Desk Agent Avocet Hospitality GroupFront Desk AgentThe Read House- Chattanooga, TNShare Our Story: Confidently and accurately share the rich history of the hotel with our guests. Technical Skills: Excellent computer skills, including typing and accurate use of the Property Management System (PMS).
NewFront Desk Agent HM Alpha Hotels & ResortsFront Desk AgentNashville, TennesseeAbility to perform job-related physical activities, including standing or sitting for extended periods, lifting and carrying items as needed, and performing movements such as bending, twisting, and reaching to effectively complete duties. The Front Desk Agent serves as the first point of contact for guests, playing a key role in creating a positive and welcoming experience from arrival to departure.
Front Desk Agent Davidson Hospitality GroupFront Desk AgentNashville, TennesseeA trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Front Desk Agent Hilton KnoxvilleFront Desk AgentKnoxville, TennesseeA career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations. Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.