Charlotte, NC30+ days ago
Manages relationships and partnerships with key vendors and suppliers to ensure coordination and outstanding service levels • Assigns, monitors, and sets objectives for key accounts and sales representatives • Accompanies sales representatives on existing accounts and potential customer calls • Provides leadership and input for pricing proposals and strategic plans for large customer accounts • Supervises sales trends, market dynamics, product performance results and customer preferences • Collaborate with sales teams to understand customer requirements, to promote the sale of company products and services, and to provide sales support • Review operational records and reports to project sales and profitability • Submit short and long-term sales plans and prepare sales strategies using available marketing programs to reach designated targets • Participate in leadership meetings and represent associate concerns, policies, and guidelines to the management team • Engage and collaborate with Fergusons Intelligent Utility Solutions and Utility Infrastructure teams building partnerships with municipal clients, providing subject matter expertise, pursuing a consultative approach to identify areas of need when technology solutions can supplement beyond the water meter. 5+ years of relevant experience leading a technology customer-facing team Prior knowledge of Waterworks Metering products and/or programs preferred Familiarity with markets and business units within assigned geography is a plus Desire to be a hard-working leader, mentor and motivator of individuals and teams Ability to analyze data, implement plans, and deliver effective presentations Experience defining customer needs and providing solutions Ability to lead complex and sensitive negotiations, challenging renewal discussions, and creative contracting Ability to coach and upskill team Constructive and empathetic communication skills, both verbal and written, are a must Proficient Excel and PDF skills.