Publicis Re:Sources GlobalGuest Relations - ReSet Publicis Re:Sources GlobalGuest Relations - ReSetNew York, MA$21–$21 / hourFull timeThe Guest Relations Representative / ReSet will work to ensure a clean, well-stocked, professional-looking office environment is presented to the external world, including agency customers and external clients / visitors; and will help the Facilities Management team create an inviting, pleasant, and safe place for employees to come to work. This position includes, but is not limited to, pantry cleaning and restocking, meeting room reset, copy room supply restocking, and pre / post meeting assistance.
AtriumNewBilingual Mandarin Resident Services Associate AtriumBilingual Mandarin Resident Services AssociateQueens, NY$25–$27 / hourBy applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners. Guided by our Applicant-Centric™ approach, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated.
Ecolab Inc.NewBrand Standards, Guest Experience, & Food Safety Advisor Ecolab Inc.Brand Standards, Guest Experience, & Food Safety AdvisorBronx, NY$58,400–$87,600 / yearBuilding on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. Adhere to HIPAA guidelines (where applicable) while completing operational visits within hotels, restaurants, convenience stores, the education sector, healthcare and senior living facilities by interacting with staff and residents .
Ecolab Inc.NewBrand Standards, Guest Experience & Food Safety Advisor Ecolab Inc.Brand Standards, Guest Experience & Food Safety AdvisorNew Rochelle, NY$58,400–$87,600 / yearBuilding on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. Adhere to HIPAA guidelines (where applicable) while completing operational visits within hotels, restaurants, convenience stores, the education sector, healthcare and senior living facilities by interacting with staff and residents .
Six Flags Great AdventureNewFood Services Area Supervisor Six Flags Great AdventureFood Services Area SupervisorOld Bridge, NJRegularly walk the dining area to engage with guests using the “2-finger” method—casually and courteously interacting with guests to check on their satisfaction, gather feedback, and address any issues. Troubleshoot any issues related to staff, equipment, or customer service promptly with upper management to minimize disruptions of service.
Six Flags Great AdventureNewPark Services Associate Six Flags Great AdventurePark Services AssociateAllentown, NJFrom sweeping the streets to refreshing the restrooms and greeting the guests, you’ll be right in the center of the action and help keep everything in immaculate shape and sanitary. Responsibilities:The cleaning and disinfecting of all areas that guests and associates come in contact with including (but not limited to) the following: Trash can lids.
Six Flags Great AdventureNewEmergency Services Coordinator: Level 1 Six Flags Great AdventureEmergency Services Coordinator: Level 1Old Bridge, NJFocused on its purpose of making people happy, Six Flags provides fun, immersive and memorable experiences to millions of guests every year with world-class coasters, themed rides, thrilling water parks, resorts and a portfolio of beloved intellectual property such as Looney Tunes®, DC Comics® and PEANUTS®. . Complete any task assigned by the Emergency Services Supervisor, Public Safety Supervisor, or Public Safety Manager .
AramarkNewEnvironmental Services Manager AramarkEnvironmental Services ManagerPlainsboro Township, NJ$70,000–$75,000Plans, controls and directs all cleaning, sanitizing and waste removal functions within a healthcare facility to meet operating and financial goals, client objectives and customer needs. ? Aramark Healthcare+ is seeking candidates for an Environmental Services Manager position at Penn Medicine Princeton Medical Center, located in Plainsboro Township, NJ.
AtriumNewBilingual Front Desk Receptionist AtriumBilingual Front Desk ReceptionistSouth Plainfield, NJThe Bilingual Front Desk Receptionist is responsible for delivering an exceptional guest experience by handling a high volume of inbound calls, accurately routing callers, and efficiently scheduling and managing service appointments. Responsibilities of the Bilingual Front Desk Receptionist: Provide consistently outstanding service to internal and external guests by setting a professional, guest-focused first impression.
Encompass Health Rehabilitation Hospital of Lower ProvidenceNewNutrition Services Manager Encompass Health Rehabilitation Hospital of Lower ProvidenceNutrition Services ManagerYardley, PAAs the Nutrition Services Manager at Encompass Health, you will lead the coordination and direction of our Nutrition Services Department, overseeing nutritional support for patients, employees, and guests. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.
AramarkNewFood Service Director AramarkFood Service DirectorHackensack, NJ$75,000–$85,000The Food Service Director at Bergen County Jail oversees daily food production in a secure correctional facility, ensuring safe, efficient, and compliant meal service for the incarcerated population. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
Beacon Hill Staffing Group, LLCFront Desk Manager Beacon Hill Staffing Group, LLCFront Desk ManagerNew York, NY$25–$25 / hourFull timeLearn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
Six Flags Great AdventureNewSavannah Sunset Housekeeper Six Flags Great AdventureSavannah Sunset HousekeeperAllentown, NJ$18–$18 / hourSee Cedar Fair Terms & Conditions at https://www.sixflags.com/terms-of-use and Privacy Policy at https://www.sixflags.com/privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. · Responsible for removing dirty linen, replenishing guest amenities, dusting, vacuuming, emptying trash, mopping/sweeping floors, etc.
Beacon Hill Staffing Group, LLCOffice Assistant/Front Desk Associate Beacon Hill Staffing Group, LLCOffice Assistant/Front Desk AssociateNew York, NY$24–$24 / hourFull timeLearn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
Beacon Hill Staffing Group, LLCAdministrative Receptionist Beacon Hill Staffing Group, LLCAdministrative ReceptionistNew York, NY$25–$25 / hourFull timeLearn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
Beacon Hill Staffing Group, LLCReceptionist Beacon Hill Staffing Group, LLCReceptionistNew York, NY$70,000–$70,000 / yearFull timeLearn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. This role is highly interactive and hands-on, requiring someone who enjoys being on their feet throughout the day, greeting guests, maintaining conference rooms, and ensuring the office runs smoothly.
AramarkNewFood Service Supervisor-Clover Club Chop House Citi Field Home of the New York Mets AramarkFood Service Supervisor-Clover Club Chop House Citi Field Home of the New York MetsCORONA, NY$25–$30BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program.
Beacon Hill Staffing Group, LLCReceptionist/Office Manager Beacon Hill Staffing Group, LLCReceptionist/Office ManagerNew York, NY$65,000–$80,000 / yearFull timeLearn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our client, a global investment management firm, is seeking a Temporary to Permanent Receptionist/Office Manager for their growing NYC Office located in Midtown, Manhattan.
Beacon Hill Staffing Group, LLCFacilities Assistant Beacon Hill Staffing Group, LLCFacilities AssistantNew York, NY$109,000–$110,000 / yearFull timeLearn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
PKLYN Pickleball ClubNewSupervisor and Head Bartender PKLYN Pickleball ClubSupervisor and Head BartenderKings County, NY$17–$28 / hourFrom overseeing day-to-day operations to developing systems that uphold quality and consistency, this person will take ownership of the bar s success and help build a social, welcoming environment that keeps guests coming back. Combining top-notch facilities with a vibrant atmosphere, PKLYN is not just a venue it s a community gathering place where people come to play, hang out, socialize, and enjoy exceptional hospitality.
Grubb PropertiesNewResidential Building Concierge - Link Apartments® QPN Grubb PropertiesResidential Building Concierge - Link Apartments® QPNLong Island City, NY$21–$24 / hourFrom greeting guests and answering inquiries to managing deliveries and ensuring smooth building operations, you’ll play a key role in delivering top-notch customer service with a friendly, professional attitude. At Grubb Properties, we understand the dynamic nature of the concierge role, and the critical features outlined may be subject to change for reasons such as reasonable accommodation or evolving business needs.
Beacon Hill Staffing Group, LLCAdministrative Receptionist/Office Manager Beacon Hill Staffing Group, LLCAdministrative Receptionist/Office ManagerNew York, NY$80,000–$100,000 / yearFull timeLearn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our client, a highly professional and fast-paced Family Office specializing in private investments, is seeking a Temporary to Permanent Administrative Receptionist/Office Manager to support daily office operations and executive scheduling functions.
AtriumNewMedical Receptionists AtriumMedical ReceptionistsSomerset, NJBy applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners. Guided by our Applicant-Centric™ approach, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated.
Company ConfidentialReceptionist/Data Entry Clerk Company ConfidentialReceptionist/Data Entry ClerkEwing, NJFull timeManage front desk responsibilities, including greeting visitors and handling incoming calls (low-volume reception area)Perform accurate and timely data entry to support business operationsProvide general administrative support to internal teamsAssist with payroll-related data entry and documentation as neededMaintain organized records and ensure data accuracy. Prior administrative, receptionist, or data entry experienceStrong Microsoft Office skills, particularly Outlook and ExcelHigh attention to detail and ability to multitaskExperience with payroll and/or union environments is a plusFamiliarity with Sage accounting software is preferred.
Sole SolutionsNewGuest Services Representative Sole SolutionsGuest Services RepresentativeParamus, NJ$22–$26 / hourThe Guest Services Rep is responsible for providing exceptional customer service to guests, and visitors by creating a welcoming environment, assisting with inquiries, and supporting front desk operations. This role serves as a liaison between departments and ensures a smooth and positive experience for all guests.
Hackensack Meridian HealthNewInformation & Guest Services Representative - Part Time - Day Hackensack Meridian HealthInformation & Guest Services Representative - Part Time - DayPerth Amboy, New JerseyInitiates regular contact with Environmental Services and Plant Operations to communicate service requests necessary to maintain the lobby, immediate external entrance of lobbies, public bathrooms, wheelchairs, etc. in appropriate condition, i.e., lamp lights lit, no debris on floor, dying plants replaced, windows clean, floor and carpets clean, cigarette debris removed, etc. The Information & Guest Services Representative is responsible for welcoming guests, responding to requests for visitor passes, providing directions to Medical Center services, answering questions about Medical Center services and policies and maintaining the professional image/environment of lobby areas.
Graduate PrincetonGuest Services Agent Graduate PrincetonGuest Services AgentPrinceton, New JerseyCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Hackensack Meridian HealthNewGuest Services Specialist - Per Diem - Evening Hackensack Meridian HealthGuest Services Specialist - Per Diem - EveningBelle Mead, New JerseyResponds to and manages emergency codes (e.g., Traumas, Fires, Disasters, Life Safety, Medical Alerts, Facility Alerts, Security Alerts, and alarms according to established procedures, including notifying appropriate personnel and departments, documenting events, and initiating necessary actions as needed. Responsibilities include answering and routing calls, managing emergency codes and alarms, providing information and assistance, maintaining communication systems and databases, checking patients in, greeting visitors, and collecting data.
Highgate Hotels LPGuest Services Agent Highgate Hotels LPGuest Services AgentMorristown, NJCompensation Type: Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. www.highgate.com Overview The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Holiday Inn Express JCGuest Services Agent Part Time Flexible Holiday Inn Express JCGuest Services Agent Part Time FlexibleJersey City, NJStart every stay right by swiftly checking guests in and out – take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns.
Holiday Inn Express MidtownGuest Services Agent -Holiday Inn Express Holiday Inn Express MidtownGuest Services Agent -Holiday Inn ExpressNew York, NYPost guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&R Hospitality Management. Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies.
USTA National HeadquartersNewGuest Services Team Member USTA National HeadquartersGuest Services Team MemberQueens, New YorkTemporaryWith more than 1 Million on-site visitors, 224 million television viewers worldwide, close to 40 million online visits and more than 3 billion social media engagements in 2025, why not come and enjoy the thrill and excitement of working with our team?. Daily Meal Allowance: A meal allowance will be loaded onto your credentials each workday during the US Open, allowing you to enjoy meals on-site during your shift.
US Open Tennis ChampionshipsNew2026 US Open Guest Services Supervisor (Seasonal) US Open Tennis Championships2026 US Open Guest Services Supervisor (Seasonal)Queens, NYReport unethical conduct of Guest Services employees immediately (example: solicitations of tips/bribes, allowing unauthorized access onto grounds without a ticket, unauthorized upgrade of seats and misuse of pass down passes). With more than 1 Million on-site visitors, 224 million television viewers worldwide, close to 40 million online visits and more than 3 billion social media engagements in 2025, why not come and enjoy the thrill and excitement of working with our team?.
USTA National Tennis Center IncNew2026 US Open Guest Services Supervisor (Seasonal) USTA National Tennis Center Inc2026 US Open Guest Services Supervisor (Seasonal)Queens, New YorkReport unethical conduct of Guest Services employees immediately (example: solicitations of tips/bribes, allowing unauthorized access onto grounds without a ticket, unauthorized upgrade of seats and misuse of pass down passes). With more than 1 Million on-site visitors, 224 million television viewers worldwide, close to 40 million online visits and more than 3 billion social media engagements in 2025, why not come and enjoy the thrill and excitement of working with our team?.
Westin Governor MorristownGuest Services Agent Westin Governor MorristownGuest Services AgentMorristown, New JerseyCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Stonebridge CompaniesNewGuest Services Agent Stonebridge CompaniesGuest Services AgentFort Lee, NJJob Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
Hand & Stone - 2145 NJ-35 - Holmdel, NJFront Desk Spa Sales and Guest Service Associate Hand & Stone - 2145 NJ-35 - Holmdel, NJFront Desk Spa Sales and Guest Service AssociateHolmdel, NJHand & Stone Massage & Facial Spa of Holmdel is hiring a Spa Sales Associate for our busy, high rated spa in the Kohls Shopping Plaza on Rt 35 (5 minutes away from the Parkway). I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp.
US Open Tennis ChampionshipsNewGuest Services Team Member US Open Tennis ChampionshipsGuest Services Team MemberQueens, NYWith more than 1 Million on-site visitors, 224 million television viewers worldwide, close to 40 million online visits and more than 3 billion social media engagements in 2025, why not come and enjoy the thrill and excitement of working with our team?. Daily Meal Allowance: A meal allowance will be loaded onto your credentials each workday during the US Open, allowing you to enjoy meals on-site during your shift.
K P HOSPITALITY LLCGuest Service Agent K P HOSPITALITY LLCGuest Service AgentMaspeth, NYThe ideal candidate takes pride in the look and feel of the front desk and lobby areas and can quickly build rapport with guests. As the Guest Service Representative, you will assist customers with checking in and out, handle front desk operations, and a variety of other guest interactions.
USTANew2026 US Open Guest Services Supervisor (Seasonal) USTA2026 US Open Guest Services Supervisor (Seasonal)Queens, New YorkTemporaryReport unethical conduct of Guest Services employees immediately (example: solicitations of tips/bribes, allowing unauthorized access onto grounds without a ticket, unauthorized upgrade of seats and misuse of pass down passes). With more than 1 Million on-site visitors, 224 million television viewers worldwide, close to 40 million online visits and more than 3 billion social media engagements in 2025, why not come and enjoy the thrill and excitement of working with our team?.
The Fifth Avenue HotelGuest Service Agent - The Fifth Avenue Hotel The Fifth Avenue HotelGuest Service Agent - The Fifth Avenue HotelNew York, New YorkLocated in the heart of Manhattan, our hotel is a vibrant oasis featuring 149 beautifully appointed guest rooms, where exceptional service, striking design, distinctive cuisine, and immersive cultural experiences come together to create an unforgettable guest journey. As part of our award-winning team, you will play a key role in shaping extraordinary guest experiences in one of New York City’s most distinctive luxury hotels.
Twin Tier HospitalityNewGuest Service Agent Twin Tier HospitalityGuest Service AgentNew York, NY$19–$21 / hourLifting/Pushing/Pulling/Carrying: Describe the type(s) of required lifting, pushing, pulling, and/or carrying to include objects, weights and frequency. Position Summary Check-in and check-out guests and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all SOPs and LSOPs.
Melia Hotels International SAGuest Service Agent - Innside New York Melia Hotels International SAGuest Service Agent - Innside New Yorknew york city, NYOur warmth, proximity and passion for what we do make working at Meli\u00e1 an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. Ability to be well organized, maintain concentration and think clearly when multi-tasking and providing service to multiple guests and/or clients within any given period of time.
USTAGuest Services Team Member USTAGuest Services Team MemberQueens, New YorkTemporaryWith more than 1 Million on-site visitors, 224 million television viewers worldwide, close to 40 million online visits and more than 3 billion social media engagements in 2025, why not come and enjoy the thrill and excitement of working with our team?. Daily Meal Allowance: A meal allowance will be loaded onto your credentials each workday during the US Open, allowing you to enjoy meals on-site during your shift.
European Wax CenterGuest Service Associate Front desk European Wax CenterGuest Service Associate Front deskNY$15–$16About the Company: Visit us at www.waxcenter.com and discover how European Wax Center is committed to "Revealing Beautiful Skin." Since 2004, we've provided our guests with a first-class waxing experience centering around: • Our proprietary Comfort Wax®.
Troon Golf LLCGuest Service Attendant Troon Golf LLCGuest Service AttendantPrinceton, NJ$15.92–$16.42 / hourPerforms range maintenance such as: • Set-up of range • Oversees presentation of chipping and putting areas • Maintains a large amount of range ball inventory • Picks range and cleans range balls • Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area. Ideal candidates will thrive in creating a positive experience by assisting members and guests with outside services as they play a critical role in the success of the overall golf experience at the Club.
Palma NYCHourly Floor Service & Guest Relations Manager Palma NYCHourly Floor Service & Guest Relations ManagerNew York, NY$27–$32 / hourWe are seeking a dedicated, service-focused Hourly Floor Service & Guest Relations Manager to co-lead service alongside another manager and ensure a warm, seamless experience for every guest. Palma is a cherished, family-owned Italian restaurant in the heart of the West Village, known for heartfelt hospitality, timeless cuisine, and an intimate, welcoming environment.
Ralph Lauren CorpGuest Service Co-ordinator Ralph Lauren CorpGuest Service Co-ordinatorNew York, NY$18–$26 / hourThe Companys brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren, Ralph Lauren Polo, Ralph Lauren Children, Chaps, among others, constitute one of the worlds most widely recognized families of consumer brands. Position Overview The Guest Services Coordinator will be responsible for hospitality services as it relates to in-store client experience to support the achievement of minimum monthly sales goals.
Stonebridge CompaniesNewGuest Service Agent Stonebridge CompaniesGuest Service AgentNew York, NY$27.76–$29.76 / hourThe Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
Hilton HotelsNewGuest Service Agent - Conrad New York Downtown Hilton HotelsGuest Service Agent - Conrad New York DowntownNew York, NY$30.23–$40.31 / hourAssist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards . Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries .