Director, Global Deal Desk JfrogDirector, Global Deal DeskAtlanta, GA$240,000–$275,000 / yearThousands of customers, including the majority of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production -- a concept we call “liquid software.” By integrating AI-driven automation into our global deal desk, you will remove friction from the sales process and empower our teams to deliver "Liquid Software" at record speeds.
Senior Financial Management Subject Matter Expert ARCTICOM LLCSenior Financial Management Subject Matter ExpertWarner Robbins AFB, GAArcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Thorough understanding of Oracle E-Business Financial Suite, Oracle R12, Oracle 11i: Procure to Pay, Accounts Receivable, General Ledger, Inventory, cash management and Sub-Ledger Accounting.
NewIT Help Desk Support(Work From Home) Qureos IncIT Help Desk Support(Work From Home)Atlanta, GeorgiaRemoteAs the first point of contact for all IT-related queries, you will play a crucial role in ensuring our team of real estate agents and administrative staff have the seamless technical support they need to excel. • Provide first-level support by diagnosing and resolving technical hardware and software issues via email, phone, and remote-access tools.
Help Desk Technician (Part Time) Electronic Systems IncHelp Desk Technician (Part Time)Duluth, GeorgiaContractorThis role is responsible for delivering high-quality desktop support, imaging laptops, and resolving hardware and software issues to enhance user productivity. The ideal candidate will have a working knowledge of Microsoft Azure and the confidence to challenge internal teams constructively when addressing support cases.
Help Desk / Service Desk Analyst I -4P/663 4P ConsultingHelp Desk / Service Desk Analyst I -4P/663Atlanta, GeorgiaThis role is responsible for diagnosing and resolving hardware and software issues while delivering exceptional customer service. We are seeking a motivated Help Desk / Service Desk Analyst I to provide frontline technical support to internal users.
Help Desk Support Specialist Agil3 Technology Solutions (A3T)Help Desk Support SpecialistForest Park, GAFull timePossess experience in simulating or recreating end-user problems with voice, file & print services, desktop & room-based video- teleconferencing, and/or baseline or non-baseline applications to help determine problem root causes. Knowledge of electronic devices (e.g., computer systems/components, access control devices, digital cameras, electronic organizers, hard drives, memory cards, modems, network components, printers, removable storage devices, scanners, telephones, copiers).
Help Desk Manager SYCLONE DESIGNS INCHelp Desk ManagerDawsonville, GAThis role owns day-to-day help desk operations, service delivery, and team development, with a primary focus on meeting and exceeding SLAs, improving client experience, and building scalable processes that support company growth. The Help Desk Manager is responsible for leading and managing a small but growing support team currently consisting of a Field Services Technician, a Help Desk Technician, and an Onboarding/Backup Technician.
Help Desk Anaylst TRC Talent SolutionsHelp Desk AnaylstAtlanta, GATemporaryAt TRC, we take pride in fulfilling our opportunity to add value to our client's business as their staffing partner, while working tirelessly to connect thousands of individuals each year with work opportunities where they can meet the needs of their families and have the potential to build their careers. This role is responsible for delivering exceptional technical support to restaurant locations and internal users by resolving technical issues and operational questions in a timely and professional manner.
Information Technology Help Desk Lee Hecht HarrisonInformation Technology Help DeskSandy Springs, GA$24–$29 / hourProvide hands-on Help Desk support for over 100 employees, addressing technical issues related to desktops, laptops, servers, and mobile devices. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
NewSITEC - Help Desk Specialist (JNY) - Fort Benning, GA PeratonSITEC - Help Desk Specialist (JNY) - Fort Benning, GAFort Benning, Georgia$51,000–$82,000 / yearFull timeCoordinates Incident Reports and Service Request resolutions with the proper personnel at the various site locations, while tracking resolutions from initiation to conclusion on behalf of the end user. Provides support to users in resolving problems using help desk center tools including Remedy, MECM, VMWare, ESXi and NetApp ONTAP.
GA DDS Level 1 Help Desk Analyst Spark Tek IncGA DDS Level 1 Help Desk AnalystConyers, GAThe Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket. Short Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise.
Help Desk Analyst 2 4P ConsultingHelp Desk Analyst 2Atlanta, GeorgiaRemoteReview accounts for accuracy of provision or deprovision based on requests • Test new accounts upon creation for successful login to equipment, network, home drives, office 365 email, and remote VPN • Confirm onboard accounts are assigned group memberships, network drives, and ServiceNow profiles as requested • Verify group memberships, network drives, and ServiceNow profiles are disabled for offboards • Communicate status of processed onboard or offboard requests to hiring managers • Resolve requests within SLA while providing the highest level of customer service • Display a consistent understanding of compliance to assist in high priority escalations and requests Qualifications & Skills Required: • Associate degree in a related field OR minimum 2+ years of help desk support • One-year proven experience with Helpdesk ticketing systems (ServiceNow, Remedy, etc.) • Minimum 2+ years proven experience working effectively with a diverse team in a highly visible, fast-paced and changing environment with occasional aggressive timelines • Minimum 2+ years proficiency with excel spreadsheets, including formulas and reporting • Detail oriented with the ability to work independently • Excellent oral, written, and interpersonal communication • Experience in performing well under pressure • Capable of working competently with personnel at multiple levels of the organization • Experience with ServiceNow or Okta is a plus • Must have work authorization that allows candidate to work in the United States Position Responsibilities: • Receive and track onboard and offboard requests; check the requests for completeness and accuracy • Submit requests for new accounts using ServiceNow ticketing system.
Help Desk Agent PolsinelliHelp Desk AgentAtlanta, GeorgiaProficiency in Microsoft desktop products, including Microsoft Desktop Operating Systems (Windows 10) and higher and Office 365 preferred. A college degree in Information Systems, Technology, or related field is strongly preferred, however, candidates with equivalent experience will be considered.
Help Desk Technician Southeastrans, Inc.Help Desk TechnicianVilla Rica, GAExperience with desktop user support required, preferably in a help desk/customer service setting required. Working knowledge of Windows Operating Systems, MS Office suite (2000 and above) and Windows 2000/2003 Server environment.
Student Assistant - UITS Help Desk/Main Campus Columbus State UniversityStudent Assistant - UITS Help Desk/Main CampusColumbus, GAHelp Desk student assistants deliver high-quality customer service across all channels, support classroom environments through Tier 1 troubleshooting of audiovisual (AV) technologies to minimize instructional disruption, and administer and optimize the AI chatbot on the Druid platform to ensure accurate, policy-aligned responses for faculty, staff, students, and prospective students. Provide front-line support for Microsoft 365 applications (e.g., Outlook, Teams, OneDrive, Word, Excel, and SharePoint), assisting users with troubleshooting, account access, and basic functionality; deliver informal guidance and training to end users to improve adoption, productivity, and effective use of university-supported tools.
Student Assistant - UITS Help Desk Night Time Columbus State UniversityStudent Assistant - UITS Help Desk Night TimeColumbus, GAHelp Desk student assistants deliver high-quality customer service across all channels, support classroom environments through Tier 1 troubleshooting of audiovisual (AV) technologies to minimize instructional disruption, and administer and optimize the AI chatbot on the Druid platform to ensure accurate, policy-aligned responses for faculty, staff, students, and prospective students. Provide front-line support for Microsoft 365 applications (e.g., Outlook, Teams, OneDrive, Word, Excel, and SharePoint), assisting users with troubleshooting, account access, and basic functionality; deliver informal guidance and training to end users to improve adoption, productivity, and effective use of university-supported tools.
Student Assistant - UITS Help Desk/River Park Campus Columbus State UniversityStudent Assistant - UITS Help Desk/River Park CampusColumbus, GAHelp Desk student assistants deliver high-quality customer service across all channels, support classroom environments through Tier 1 troubleshooting of audiovisual (AV) technologies to minimize instructional disruption, and administer and optimize the AI chatbot on the Druid platform to ensure accurate, policy-aligned responses for faculty, staff, students, and prospective students. Provide front-line support for Microsoft 365 applications (e.g., Outlook, Teams, OneDrive, Word, Excel, and SharePoint), assisting users with troubleshooting, account access, and basic functionality; deliver informal guidance and training to end users to improve adoption, productivity, and effective use of university-supported tools.
Help Desk Representative (Spanish Speaking) Ilitch Holdings, Inc.Help Desk Representative (Spanish Speaking)GAYour Mission: Provide first-level technical support and troubleshooting assistance related to Caesar Vision POS products, associated peripherals, and third-party delivery service platforms used by corporate and franchisee stores globally. This role is responsible for logging and responding to support requests, identifying and diagnosing issues, resolving routine problems, and escalating more complex incidents when appropriate.
IT Help Desk Specialist Revel StaffingIT Help Desk SpecialistAtlanta, GeorgiaThis role supports internal users with common technology issues, including account access, EMR/EHR systems, healthcare applications, email, VPN, connectivity, and basic hardware/software troubleshooting. Provide first-level technical support for common IT issues, including password resets, account lockouts, EMR/EHR access issues, healthcare application support, VPN, email, connectivity, software, and basic hardware problems.
IT Service Representative (IT Help Desk) Athena Information TechnologyIT Service Representative (IT Help Desk)Atlanta, GAFull timeYou'll handle Tier 1 technical issues, document and resolve tickets, and escalate complex cases as needed-all while delivering excellent customer service. We're looking for a service-minded IT professional who thrives in a fast-paced environment and enjoys solving problems that help people.
NewHelp Desk Technician ATR, LLCHelp Desk TechnicianAtlanta, GeorgiaRemoteFull timeHelp Desk TechnicianLocation: Atlanta, GA – Fully Remote Eligibility: Candidate must be eligible to be employed in the United StatesCDC Service Desk - Weekend Shift: Sat-Sun 5 AM to 6 PM Mon-Tues 12 PM - 9 PM New Employee Training 7:30 AM- 4:30 PM (four weeks)Job Description: Advance how our customers operate while you advance your career. The Help Desk Technician I must have: Education: High School Diploma/GED Experience: 2+ years of related experience Technical skills: O365 Applications and VPN Support NAICI - National Agency Check with Inquiries clearance level:
IT Help Desk Technician Tekman Software SolutionsIT Help Desk TechnicianAcworth, GeorgiaThe ideal candidate will possess strong problem-solving skills, a customer-oriented attitude, and the ability to troubleshoot a variety of hardware, software, and network issues efficiently. If you are passionate about technology and enjoy helping others navigate complex technical issues, Tekman Software Solutions, Inc invites you to apply and join our talented team.
NewIT Help Desk Professional Kimley-Horn and Associates IncIT Help Desk ProfessionalAlpharetta, GAKey responsibilities include: Diagnose, troubleshoot, and resolve Incident and Catalog Task tickets for end-users• Document all work in ServiceNow quickly, accurately, and thoroughly• Meet SLA resolution timelines and maintain ownership of assigned work• Follow structured escalation workflows and communicate clearly with end-users and internal IT support teams• Collaborate with teammates by sharing knowledge, relevant support resources, and examples from prior tickets when useful. The selected candidate will help diagnose and resolve technology issues, support service requests, document work in ServiceNow, meet service expectations, and contribute to a reliable, positive support experience for end-users.
IT Support Manager Help Desk Hybrid Kane LogisticsIT Support Manager Help Desk HybridAtlanta, GA$90,000–$110,000 / yearKey Responsibilities: Lead, mentor, and manage a geographically dispersed team of IT Service Desk/Warehouse Support team members, ensuring staff are trained, motivated, and equipped to perform their roles effectively. Position Overview: The Manager of Support (Help Desk) is responsible for leading and managing the help desk team to ensure the delivery of high-quality technical support to clients and internal staff.
NewSITEC Help Desk Specialist (JNY) Fort Benning, GA Peraton IncSITEC Help Desk Specialist (JNY) Fort Benning, GAFort Benning, GA$51,000–$82,000 / yearCoordinates Incident Reports and Service Request resolutions with the proper personnel at the various site locations, while tracking resolutions from initiation to conclusion on behalf of the end user. Provides support to users in resolving problems using help desk center tools including Remedy, MECM, VMWare, ESXi and NetApp ONTAP.
Help Desk Specialist Agil3 Technology Solutions (A3T)Help Desk SpecialistForest Park, GAFull timeKnowledge and execution disaster recovery continuity of operations plans electronic devices (e.g., computer systems/components, access control devices, digital cameras, electronic organizers, hard drives, memory cards, modems, network components, printers, removable storage devices, scanners, telephones, copiers). Skill simulating or recreating end-user problems with voice, file & print services, desktop and room-based video-teleconferencing, and/or baseline or non-baseline applications to help determine problem root causes.
GA DDS Level 1 Help Desk Analyst PeopleNTech LLCGA DDS Level 1 Help Desk AnalystAlexandria, GAThe Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management. Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory.
IT Help Desk Technician Tekman Software Solutions, IncIT Help Desk TechnicianAcworth, GA$23,000–$78,000The ideal candidate will possess strong problem-solving skills, a customer-oriented attitude, and the ability to troubleshoot a variety of hardware, software, and network issues efficiently. If you are passionate about technology and enjoy helping others navigate complex technical issues, Tekman Software Solutions, Inc invites you to apply and join our talented team.
NewBilingual Help Desk Analyst Nleague Services IncBilingual Help Desk AnalystConyers, Georgia$19–$20 / hourContractorQualificationsSix months of experience handling customers, questions, complaints, and/or providing information in a call center environment.2+ years’ experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10.Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited collegeKnowledge of Apple iOS Help Desk Analyst Level 1Location: Conyers, GADuration: 12+ MonthsClient: GA DDSOnsite RoleLOCAL CANDIDATESThis position is located at DDS Headquarters in Conyers, GeorgiaBilingual, Spanish requiredMUST have IT Help Desk Call Center expProvides technical assistance to both internal and external customers for tier one issues.
NewHR Help Desk Specialist (Temp) Georgia State UniversityHR Help Desk Specialist (Temp)Atlanta, GAHR Help Desk Specialist (Temp)Location: Atlanta CampusResponsibilitiesThis position is responsible for investigating and resolving a broad range of simple to complex HR questions and issues by answering, evaluating, and accurately prioritizing incoming telephone, voicemail, email requests for assistance from college & division HR officers, managers, and staff across GSU.Upload background check file for new hires, validating if a prior check was run in the most recent 12 monthsRespond to requests for background and credit check statusesAnswer the HR Help Desk phone, create a ticket for all new callers, and update cases for repeat callers or resolutionsNotify HR Officers of background check decisionsProvide Tier one responses to callers and help desk tickets. Collaborate with subject matter experts in various departments to ensure tickets and callers receive a timely and accurate solution to their problemProvide the highest level of customer service in person, virtually, and over the phoneAssist HR Operations with Employment Verifications and requests for employment information to the Georgia Department of LaborSort and distribute mailOther duties, as assignedMinimum RequirementsBachelor's degree; or High School diploma or GED and four years of customer service, administrative or office experience; or a combination of education and related experience.
Level 1 Help Desk Analyst Apidel TechnologiesLevel 1 Help Desk AnalystConyers, GAContractorThe Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management.
NewHR Help Desk Specialist Tier 1 Support (Temp) Georgia State UniversityHR Help Desk Specialist Tier 1 Support (Temp)Atlanta, GAGeorgia State University is seeking an HR Help Desk Specialist to handle a variety of HR questions, providing excellent customer service to staff across GSU. The ideal candidate will have a Bachelor's degree or equivalent experience and previous customer service experience, with a strong attention to detail and the ability to multitask effectively.
Help Desk Associate Citi Trends, Inc.Help Desk AssociateSavannah, GAThis includes but is not limited to Point of Sale, Merchandise Management, Networking and Telecommunications, Stores Security Systems, HR Systems, Wireless equipment and all of the software and hardware used to support these systems. The Help Desk Associate I will play a critical role in building a positive work culture, driving employee involvement, and supporting change management efforts within the retail organization.
NewHelp Desk Analyst 1 Nleague Services IncHelp Desk Analyst 1Conyers, Georgia$19–$20 / hourContractorThe Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management.
GA DDS Level 1 Help Desk Analyst Expedite Talent SolutionsGA DDS Level 1 Help Desk AnalystConyers, GAThe Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket. Short Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise.
NewGA DHS - Help Desk Analyst 2 Nleague Services IncGA DHS - Help Desk Analyst 2Atlanta, GeorgiaRemoteFull timeReview accounts for accuracy of provision or deprovision based on requestsTest new accounts upon creation for successful login to equipment, network, home drives, office 365 email, and remote VPNConfirm onboard accounts are assigned group memberships, network drives, and ServiceNow profiles as requestedVerify group memberships, network drives, and ServiceNow profiles are disabled for offboardsCommunicate status of processed onboard or offboard requests to hiring managersResolve requests within SLA while providing the highest level of customer serviceDisplay a consistent understanding of compliance to assist in high priority escalations and requestsQualifications & Skills Required:Associate degree in a related field OR minimum 2+ years of help desk supportOne-year proven experience with Helpdesk ticketing systems (ServiceNow, Remedy, etc.)Minimum 2+ years proven experience working effectively with a diverse team in a highly visible, fast-paced and changing environment with occasional aggressive timelinesMinimum 2+ years proficiency with excel spreadsheets, including formulas and reportingDetail oriented with the ability to work independentlyExcellent oral, written, and interpersonal communicationExperience in performing well under pressureCapable of working competently with personnel at multiple levels of the organizationExperience with ServiceNow or Okta is a plusMust have work authorization that allows candidate to work in the United States Position Responsibilities:Receive and track onboard and offboard requests; check the requests for completeness and accuracySubmit requests for new accounts using ServiceNow ticketing system.
Senior Help Desk Technician II Contact Government Services LLCSenior Help Desk Technician IIAtlanta, GASkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
Senior Help Desk Technician Contact Government Services LLCSenior Help Desk TechnicianAtlanta, GASkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
IT Help Desk Student Technician Mercer UniversityIT Help Desk Student TechnicianMacon, GeorgiaActive Student Employees : If you are a current Student Employee or have previously worked in a student position, you must apply from your existing Workday account. Excellent written and verbal communication skills with the ability to support faculty, staff, and students who have a wide range of technical proficiency.
Help Desk Dispatcher CBIZ IncHelp Desk DispatcherGAWith unmatched industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers forward-thinking insights and actionable solutions to help clients anticipate what''s next and discover new ways to accelerate growth. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services.
Help Desk Technician Yancey Bros. Co.Help Desk TechnicianAustell, GeorgiaYou will also maintain user accounts, complete new computer set ups and install/configure/maintain different hardware (PC, tablet, phone, printer, etc) and software/operating systems. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs.
NewRemote IT Help Desk Specialist - Tier I Support National Christian FoundationRemote IT Help Desk Specialist - Tier I SupportAtlanta, GARemoteThis remote role involves managing support tickets, delivering user support, and creating knowledge resources. Candidates must have a strong technical background, excellent troubleshooting skills, and a commitment to biblical values.
IT Help Desk QED NationalIT Help DeskNorcross, GASeneca Resources is a leading IT services provider with offices in Reston, Virginia, Alabama and Columbia, Maryland that service clients throughout the United States. About Seneca Resources: Seneca Resources is client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry.
NewIT Help Desk Professional Kimley-HornIT Help Desk ProfessionalAlpharetta, GeorgiaThe selected candidate will help diagnose and resolve technology issues, support service requests, document work in ServiceNow, meet service expectations, and contribute to a reliable, positive support experience for end-users. Responsibilities: In this role, you will join a collaborative IT Service Desk team that provides timely, accurate, and customer-focused technical support to employees across the organization.
Manager of Service Desk & PC Support Fathom Management LLCManager of Service Desk & PC SupportBrunswick, GA$85,000–$95,000 / yearFull timeWe are seeking an experienced and highly customer-focused Manager of Service Desk & PC Support to lead enterprise desktop support and service desk operations within a fast-paced, mission-driven environment. You will serve as the operational leader responsible for ensuring frontline IT support services consistently meet and exceed organizational expectations.
NewIT Service Desk Technician Crescens Inc.IT Service Desk TechnicianAtlanta, GAThe technician supports endpoint devices, Microsoft 365 services, identity management, asset lifecycle processes, and enterprise business applications in a hybrid IT environment. The IT Service Desk Technician provides first- and second-level technical support to agency employees by diagnosing, troubleshooting, and resolving hardware, software, network, and application issues.
NewIT Service Desk Analyst :: Atlanta, GA (Hybrid) ARK Solutions, Inc.IT Service Desk Analyst :: Atlanta, GA (Hybrid)Atlanta, GAThe technician supports endpoint devices, Microsoft 365 services, identity management, asset lifecycle processes, and enterprise business applications. Seeking an IT Service Desk Technician to provide first- and second-level technical support to employees by diagnosing, troubleshooting, and resolving hardware, software, network, and application issues.
Service Desk Engineer The Intersect GroupService Desk EngineerAtlanta, GAThis position serves as a frontline technical resource, resolving issues efficiently while coordinating with internal teams and external vendors when escalations are required. In this role, you will troubleshoot hardware, software, and connectivity issues, maintain accurate documentation, and contribute to continuous improvement efforts within the service desk function.
NewDCA IT Service Desk Technician RICEFW Technologies IncDCA IT Service Desk TechnicianAtlanta, GA$17.88Preferred Technical Experience Experience supporting: Microsoft Windows 11 Microsoft 365 Microsoft Teams Microsoft Outlook Microsoft Entra ID (Azure AD) Active Directory Microsoft Intune Windows Autopilot ServiceNow Cisco Webex VPN technologies Multifactor Authentication (MFA) Network printers Hybrid cloud environments Hardware Asset Management (HAM) Basic Software Asset Management (SAM) . Required 2 Years Experience supporting Microsoft Windows 11, Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft Entra ID (Azure AD Highly desired 2 Years .
NewDCA IT Service Desk Technician VGroup IncDCA IT Service Desk TechnicianAtlanta, GA$27.50–$28Experience supporting: Microsoft Windows 11 Microsoft 365 Microsoft Teams Microsoft Outlook Microsoft Entra ID (Azure AD) Active Directory Microsoft Intune Windows Autopilot ServiceNow Cisco Webex VPN technologies Multifactor Authentication (MFA) Network printers Hybrid cloud environments Hardware Asset Management (HAM) Basic Software Asset Management (SAM) Required/Desired Skills Skill Required /Desired Amount of Experience Two (2) years of experience providing technical support in a Help Desk or Service Desk environment. Required 2 Years Experience supporting Microsoft Windows 11, Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft Entra ID (Azure AD Highly desired 2 Years Questions No.