Help Desk Analyst MindlanceHelp Desk AnalystRichmond, VA$24–$34 / hourContractorFull timeTop 3/5 Skills: Mortgage, Customer Support, Loan processing, Phone Analyst. Industry: Banking - Financial Services.
Mid Analyst ARCTICOM LLCMid AnalystQuantico, VAOffering a broad range of information technology solutions, Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.
Technical Support Analyst 2 CYNET SYSTEMSTechnical Support Analyst 2Petersburg, VA$20–$25 / hourTemporaryContractorPart timeAs a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
Senior Program Analyst ARCTICOM LLCSenior Program AnalystQuantico, VAFacilitate assessments of Cruise Missile Defense Systems (CMDS), Counter -Unmanned Aircraft Systems (C-UAS), Counter-Rocket, Artillery, Mortar (C-RAM), Maneuver Short Range Air Defense (MSHORAD) and Air Defense missile-related-acquisition programs to support organizational planning and development within PM GBAD. Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services.
Help Desk Analyst Geospatial And Cloud AnalyticsHelp Desk AnalystQua, VirginiaGCA is a minority veteran owned small business providing solutions to customer requirements in every realm of the intelligence and information technology industries to include, imagery/intelligence analysis, related systems engineering and administration, operations and maintenance, networking and VTC services. Geospatial and Cloud Analytics (GCA) is looking for a Help Desk Analyst who is responsible for ensuring an outstanding level of customer service by providing Customer Service Center support to our client located in Quantico, VA.
NewLead Help Desk Analyst (Full-time, Remote) Integrity Management Services, Inc.Lead Help Desk Analyst (Full-time, Remote)Alexandria, VARemoteIntegrity Management Services, Inc. (IntegrityM) is an award-winning, women-owned small business specializing in assisting government and commercial clients in compliance and program integrity efforts, including the prevention and detection of fraud, waste and abuse in government programs. The Lead Help Desk Analyst will work closely with business users, stakeholders, Help Desk Analysts, technical teams, and project leadership to support timely issue resolution and effective help desk operations.
Help Desk Analyst Agile DefenseHelp Desk AnalystQuantico, VirginiaCollaborate with the client to resolve network-related events, incidents, and problems, including the delivery of Install, Move, Add, and Change services, as well as the identification and resolution of network connectivity anomalies. Requisition #: 1675 Job Title: Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start Required Certification(s): IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) Job Description.
Help Desk Analyst ATR, LLCHelp Desk AnalystQuantico, Virginia$25–$30 / hourContractorConsult with the user community to resolve technical problems and answer queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Role Overview As a Help Desk Analyst Tier 1, the work you'll do will be impactful to the mission of the IT Technology Development division within the NCIS ITD organization in Quantico, VA.
NCIS Help Desk Analyst Tier 2 | Active Top Secret clearance General Dynamics CorpNCIS Help Desk Analyst Tier 2 | Active Top Secret clearanceVA$25.63–$31.52 / hourConsult with the user community to resolve technical problems and answer queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. NCIS not only has primary responsibility for all criminal investigative, CI, CT, and cyber matters within the DON, but it also has exclusive investigative jurisdiction in non-combat matters involving actual, potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities.
Help Desk Analyst ComtechHelp Desk AnalystChesterfield, VirginiaThe Help Desk Analyst is responsible for assisting and providing technical support for LiveScan agencies statewide, to answer questions from agencies and IT suppliers about the LiveScan onboarding process, to answer and track incoming calls and email requests for technology assistance related to purchasing new equipment and upgrading existing equipment, to answer questions related to establishing network connectivity from agency LiveScans to LiveScan cloud hosts, to create/maintain computer software/hardware inventories; to prepare and coordinate the completion of agency MOUs, to generate help desk tickets and forward service requests to IT suppliers, to monitor open tickets, and provide status updates to users. In addition, strong candidates will have expertise related to troubleshooting computer software/hardware problems; advanced customer relations skills; good verbal and written communication skills; ability to control and manage several projects simultaneously; working knowledge of MS Word, MS Excel, and MS outlook; and strong analytical and decision-making skills.
Help Desk Analyst Geospatial And Cloud Analytics IncHelp Desk AnalystQua, VAFull timeGeospatial and Cloud Analytics (GCA) is looking for a Help Desk Analyst who is responsible for ensuring an outstanding level of customer service by providing Customer Service Center support to our client located in Quantico, VA. The ideal candidate will have extensive experience in applying best practices to service delivery in a similar, large enterprise environment and a track record of meeting or exceeding contractual service level agreements.
NewHELP DESK ANALYST Marine Corps Community ServicesHELP DESK ANALYSTVAAdditional duties include supporting mobile device setup, multi-factor authentication, assisting personnel with point of sale (POS) device resets and simple configuration checks, and creating clear technical documentation for both internal teams and customers. Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.
Level 1 SAP Basis Help Desk Analyst Johnson Technology Systems IncLevel 1 SAP Basis Help Desk AnalystReston, VARemoteJTSi is a federal government consulting firm, providing technical services to the Federal Government, i.e., DoD, Client and various Civilian Agencies. If you are not reviewing this job posting on our Careers' site http://jtsusa.com/careers or one of our approved job boards we cannot guarantee the validity of this posting.
Associate Salesforce Help Desk Analyst (Remote) TT ICF International IncAssociate Salesforce Help Desk Analyst (Remote) TTReston, VARemote$67,355–$114,503 / yearPay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. As part of our award-winning team, youll work directly with customers to troubleshoot application issues, provide guidance on how to utilize the system, collaborate with ICFs technology team to resolve issues identified and document new requirements when needed.
Help Desk Analyst Jackson Lewis PCHelp Desk AnalystWashington, VA$30–$35 / hourWe help employers develop proactive strategies, strong policies and business-oriented solutions to cultivate high-functioning workforces that are engaged and stable, and share our clients' goals to emphasize belonging and respect for the contributions of every employee. Participate in department initiatives and represent the department as a member of the technical staff, including continued learning and education via training platforms and other educational opportunities as required.
Help Desk Analyst 4 Beyond SOFHelp Desk Analyst 4Richmond, VirginiaSkill Required / Desired Amount of Experience Advanced computer skills are required that aligns with the Job Description Required 8 Years Ability to multitask and to determine root cause of problems and implement solutions, Required 8 Years Ability to resolve issues by gathering and analyzing data, reasoning logically, and drawing valid conclusions Required 8 Years customer relations skills Required 8 Years good verbal and written communication skills Required 8 Years proficiency with Microsoft products (Word, Excel, PowerPoint, Visio, Outlook) Required 8 Years . The incumbent is responsible for assisting and providing customer support, by telephone, email and other means, as part of a larger effort by the Virginia State Police (VSP) to improve communications with the public and customer services.
Functional Business Analyst - Help Desk CGI IncFunctional Business Analyst - Help DeskArlington, VA$51,600–$121,100 / yearHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information. The support includes analyzing issues and proposing solutions, analyzing business processes and proposing solutions, conducting formal and informal training, assisting with error resolution and troubleshooting, performing data reconciliation, and providing financial management mentorship.
VIP Help Desk Analyst Chenega CorporationVIP Help Desk AnalystArlington, VAProvide on-site technical support for VIP hardware (laptops, printers, tablets, mobile devices) and peripherals, software (COTS, GOTS, Web), audiovisual display systems, and wireless technologies. At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day.
Help Desk/Call Center Analyst Jcd StaffingHelp Desk/Call Center AnalystSpringfield, Virginia$45,000–$55,000 / yearCompensation: $45,000.00 - $55,000.00 per year JCD Staffing is a specialized staffing and consulting firm, focused on working with highly talented technical individuals to provide our clients with a unique, successful hiring experience. Help Desk/Call Center Analyst - Onsite and Remote work (hybrid role) Required: Secret Clearance Serve as a member of a service desk operations team that is the initial point of contact for customer support.
PennDOT - HDA3 A4 SC3 (Tier 1 Help Desk) PeopleNTech LLCPennDOT - HDA3 A4 SC3 (Tier 1 Help Desk)Alexandria, VAThis position is 100% onsite and at The Riverfront Office Center (ROC) (the main DMV building along the Susquehanna River, just south of I-83), specifically located at-. • Create and escalate Remedy trouble tickets to Tier 2 Service Desk staff and/or 3rd Party Service Providers as needed to ensure resolution.