262 Results for

Help Desk Manager Jobs in Virginia

Jobs

New!

Chesapeake, VA6 days ago

$150,000–$180,000 Per Year

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New!

Richmond, VA3 days ago

Responsibilities:This role will be responsible for independently managing daily activities that support key control/operational processes and drive quality outcomes, as well as providing first-class support to end-users across the enterprise, while identifying, vetting, and implementing improvements that enhance efficiency, accuracy, and control outcomes without disrupting existing systems. Leverage an understanding of the existing process (i.e. how it’s occurring), expectations of key stakeholders (i.e. how it should be occurring and why), and combine that with an understanding of supporting data and existing systems, to recommend improvements backed by data and process analysis for stakeholder acceptance.

Richmond, VA15 days ago

This is an individual contributor role (no direct reports) serving as the compliance subject matter expert for marketing, distribution, and direct-to-consumer (telesales) activities for LTCi products, and providing compliance guidance during new product development and enhancements. Develop and maintain playbooks, checklists, and guidance for common marketing and sales use-cases (e.g., required disclosures, comparative/claims language, testimonials, lead-gen, and senior-focused communications).

New!

Reston, VAToday

Provide team with data analysis digital collaboration, experience, O365 upgrades 160K machines that needed to be upgraded prior to user migration to Office 365, and review and analysis of user information to schedule weekly migrations. Consult with management and customers regarding product feasibility and viability of network infrastructure plans and designs and includes emerging technology and product supportability into design and implementation.

Leesburg, VA12 days ago

Requirements 7+ years of telecommunications and networking experience (PSTN, VoIP, UCaaS, CCaaS, SIP, SBCs, QoS, cloud). Coordinate with internal teams (cabling, network, security, endpoint, etc.) on infrastructure and service issues.

Merrifield, VA11 days ago

Experience with troubleshooting Palo Alto Network Global Protect client issues on Windows endpoints. Troubleshoot Palo Alto Network Global Protect client issues on Windows endpoints.

Salem, VA11 days ago

Tanisha Systems services clients in Government, Banking & Financial Markets, Insurance, Healthcare, Retail & Consumer Goods, Energy & Utilities, Life Sciences, Telecom, Manufacturing and Transportation Industries around the globe. Additional Job Details: A Desktop Support technician provides on-site and remote technical assistance to employees, resolving hardware, software, and networking issues to ensure productivity.

Arlington, VA30+ days ago

Oversee help desk operations to ensure efficient and timely support. U.S. citizenship and ability to obtain DHS Suitability clearance.

New!

Arlington, Virginia4 days ago

Responsibilities: Oversee and manage the help desk team, providing guidance, training, and support to ensure effective performance and professional development. Overview: BlueWater Federal is looking for a Help Desk Manager to support Dept of the Navy at the Pentagon.

Reston, Virginia30+ days ago

$115,000–$120,000 Per Year

This is a true player/coach role—you will spend the majority of your time directly supporting users while also leading, mentoring, and guiding a small team of help desk analysts. A Help Desk Lead / Supervisor is sought to serve as a hands‑on technical leader and working supervisor within an IT support organization.

Ft. Belvoir, DC30+ days ago

Demonstrated experience with access management operations, such as PKI Trusted Agent activities or verifying security clearance information in JPAS or Scattered Castles or validating access using need-to-know applications (JEMS, NCTC, etc.). Core services include cross-domain solutions, secure network access, data management, systems integration, and access relevant reporting across U.S. and multinational platforms.

Fort Belvoir, VA30+ days ago

Full-time

ISC)² Systems Security Certified Practitioner (SSCP) – Qualifies for both Level I and Level II. Cisco CCNA Security – Retired, but still honored if previously earned.

Arlington, VA30+ days ago

We deliver practical, credible and defensible results offering actionable insights by applying data-driven and analytics-based approaches in combination with multidisciplinary talent, subject matter experts, and tangible and repeatable assets in the form of databases, models, approaches and techniques. Our employee-owners pride themselves on their ability to apply deep analytical rigor and innovative thought that assist clients in understanding and solving a myriad of challenging resource planning and management problems.

Virginia Beach, VA12 days ago

$86,177–$130,000
Full-time
Employee

You will coordinate with Navy, DISA, and commercial circuit providers for implementation and troubleshooting, maintain Information Assurance compliance (including IOS upgrades and configuration changes), and support remote sites in restoring network services. The role includes diagnosing and resolving WAN circuit issues, equipment failures, router and switch configurations, firewall ACLs, VoIP device registration, and cryptographic device configuration and keying.

Reston, VA30+ days ago

We help customers secure critical systems, modernize enterprise technology, and solve complex operational challenges through integrated capabilities spanning cybersecurity, enterprise IT infrastructure, cloud, software development, data analytics, legal technology and eDiscovery, applied AI, and electronic security systems. This is a true player/coach role-you will spend the majority of your time directly supporting users while also leading, mentoring, and guiding a small team of help desk analysts.

Alexandria, Virginia30+ days ago

Responsibilities: Oversee the daily operations of the organization's IT Service Desk, providing support for computer systems, networks, applications, infrastructure, help-desk services, databases, and other technologies. For our government customers, Suvi delivers subject matter experts, an agile management approach, and innovative technologies that accomplish customers’ missions safely, securely, and efficiently.

Arlington, Virginia14 days ago

Manage and facilitate customer service to deliver NGEN/NGEN-R services to end users, process service request orders, and provide management, support and oversight to the lead CTR. Qualifications: 5+ years of experience in Information Technology, with 2 years of experience working with the NMCI/CoSC/NGEN/NGEN-R contracts ordering and tracking system.

Dulles, VA20 days ago

Full-time

Solvere One has established a top-level Managed Service Provider (MSP) brand that focuses on network security and proactive management solutions as a chosen IT services and consulting provider. Identifies, diagnoses, and resolves Tier 2 incidents for users of personal computer software and hardware, local network, the Internet, and new computer technology in a call center environment; communicates solutions to end-users.

Dulles, VA30+ days ago

Full-time

Solvere One has established a top-level Managed Service Provider (MSP) brand that focuses on network security and proactive management solutions as a chosen IT services and consulting provider. Identifies, diagnoses, and resolves Tier 1 incidents for users of personal computer software and hardware, local network, the Internet, and new computer technology in a call center environment; communicates solutions to end-users.

Williamsburg, VA30+ days ago

Vacatia is seeking a dedicated Assistant Front Desk Manager to help lead our front desk operations, deliver outstanding service, and ensure every guest feels welcome from check-in to check-out. In this role, you’ll work alongside the General Manager to oversee daily operations, guide and support team members, and collaborate with other departments to keep our resort running smoothly.

Reston, Virginia30+ days ago

About the Opportunity: The Deal Desk & Contract Exceptions Manager leads and owns a team that works cross-functionally with Revenue Operations, Contracts, Finance, and Legal to provide strategic deal structuring, pricing governance, and contract exception management in support of the Global Revenue organization. The Manager supports the deal and exception lifecycle by partnering with internal teams on opportunity packaging and pricing strategy; advising on deal economics and risk; and communicating decisions clearly to internal stakeholders and, when appropriate, external customers.

ARLINGTON, VA30+ days ago

Full-time

You will participate in a team of highly qualified professionals and interact daily with the customer to ensure productivity and resolve IT issues that the end-users may have with existing desktops, laptops, software installation issues, and other critical needs. Provide PKI Trusted Agent (TA) support; this includes but is not limited to; submitting new token requests, retrieving, issuing tokens, and the collection/turn-in of returned/expired tokens IAW established policies and procedures.

Virginia Beach, Virginia30+ days ago

Ensure completion of all departmental reports and metrics at the close of each shift to include: bucket check, daily deposit summary, completeness of revenue including no shows, ancillary revenues, etc., daily financial close, room status report (housekeeping cleans to occupancy), amenity billings, and elevating any guest concerns or other to the Front Office Manager for follow-up. Plan and anticipate for guest arrival (including digital check in and digital key management), proactively provide solutions to minimize guest inconvenience for any challenges and deploy appropriate service recovery when dissatisfaction is unavoidable.

Virginia Beach, Virginia10 days ago

Ensure completion of all departmental reports and metrics at the close of each shift to include: bucket check, daily deposit summary, completeness of revenue including no shows, ancillary revenues, etc., daily financial close, room status report (housekeeping cleans to occupancy), amenity billings, and elevating any guest concerns or other to the Front Office Manager for follow-up. Overview: The Senior Front Desk Manager delivers personalized guest experience for the property, leading the front desk shift, inclusive of planning for arrivals, check-ins and check-outs, and coordination of PBX (AYS, Communications Center).

Alexandria, VA30+ days ago

ServiceNow ITSM, Microsoft 365 (Teams, Exchange, SharePoint), Intune/SCCM, Active Directory/Azure AD, remote support tools, VoIP/softphones. This role supervises Service Desk staff, manages workload and training, and ensures incident and service request resolution through ITIL-based practices.

Alexandria, VA11 days ago

InquisIT is a company that demonstrates relentless dedication and commitment to its customers and our people; a company that has been brought in on multiple occasions to clean up after large integrators; a company that delivers real results and metrics—versus ideas and concepts; a company that thinks that the old “80% is good enough” should never be tolerated in government; and a company that believes in being a steward of the American taxpayer in everything we do. This role is responsible for supporting desktops, laptops, printers, mobile devices, and related peripherals while ensuring users receive timely and effective technical assistance.

Herndon, VA30+ days ago

Manage the 24x7x365 Enterprise Operations Center, utilizing enterprise monitoring tools (e.g., Oracle Enterprise Manager, Splunk, SolarWinds) to proactively identify and resolve issues before they impact end-users. This leader will ensure Total Ticket Ownership (TTO) across all tiers, manage critical incident response, and oversee the availability of servers, networks, and automated monitoring tools (e.g., Splunk, SolarWinds).

Falls Church, VA30+ days ago

Contractor

About CORTEK: Founded in 2003, CORTEK is a distinguished Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in Chemical, Biological, Radiological, and Nuclear (CBRN) defense, Weapons of Mass Destruction (WMD) terrorism prevention, Counter-WMD (CWMD) support services, and Freedom of Information Act (FOIA)/Privacy Act support. Our proven track record includes 12 years of incumbency on DOS contracts supporting WMD threat mitigation and consequence management programs, as well as comprehensive support for the Defense Threat Reduction Agency's (DTRA) technical and strategic objectives across Physical and Biological Sciences, Engineering, Policy, and Operations.

Reston, VA30+ days ago

This position will serve as the primary IT leader for the organization—overseeing daily technology operations, managing vendors and systems, and helping guide the company's IT strategy as we scale. SonicWall Firewall Knowledge: Experience in configuring and managing SonicWall firewall systems to safeguard the network against potential threats and ensure secure data transmission.

Virginia Beach, VA30+ days ago

You'll gain hands-on exposure to the daily operations of a high-volume sports facility and see firsthand what it takes to run successful programs and engage athletes and their families. At D-BAT Virginia Beach, we’re more than just a premier baseball and softball training facility — we’re a community dedicated to helping athletes reach their potential.

Alexandria, VA11 days ago

$48,000–$52,000 Per Year

Accent Homes is a 50+ year, family-owned property management firm in Northern Virginia that treats rentals over $2,000/month like investments, so owners grow their wealth without getting dragged into daily management. We manage with a business mindset: clear math, strong communication, and serious owner protection (21 day lease guarantee, tenant replacement, rent protection, damage and eviction coverage).

New!

Hampton, VA5 days ago

Experience is VALUED…Experienced customer service professionals with automotive industry experience can join our team right away making up to $18 per hour.*…but no experience REQUIRED!Some of our most successful customer service reps joined our team as trainees with no experience at all, but were once servers, restaurant workers, retail employees, call center employees, auto dealer account reps, or other customer-facing professionals! Auto Glass Now, (a division of Driven Brands including Auto Glass Now, All Star Glass, K&K Auto Glass, Perfection Auto Glass, Jack Morris Auto Glass & A-1 Glass) is offering an opportunity to showcase your skills and join our growing team of Customer Service Representatives and Front Desk Associates!

Virginia Beach, VA30+ days ago

Manage technical support, desk technical services, help desk services via service Tickets and act as a hands-on technician by providing fully-fledged technical services to users around the region with effective SLA compliance.  Lead IT Facility manager to oversee and execute IT office relocations, migration projects and IT vendor sourcing , negotiations and contracting.

Ashburn, VA30+ days ago

If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.com or 571-353-7053 (information about job applications status is not available at this contact information). Manages the general day-to-day operations of the organization's computer systems, networks, programs, infrastructure, help-desk support, databases, and other technologies.

Daleville, VA30+ days ago

You’ll perform a wide range of administrative tasks at the front desk of a dynamic therapy office, and above all, you’ll help create a great first impression and overall patient experience by demonstrating empathy and enthusiasm. As a Patient Services Coordinator at CORA Physical Therapy, you’ll be a vital part of our clinic support team by providing meaningful patient interactions and exceptional customer service.

Herndon, VA8 days ago

Worldgate Athletic Club & Arch Amenities Group, one of the world's leading spa and fitness management firms, isseeking a Front Desk Associate for a health club in Herndon Virginia. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Norfolk, Virginia30+ days ago

The Training and Operational Readiness Information System (TORIS) is the enterprise knowledge and data solution developed by Afloat Training Group Pacific (ATGPAC) to enable Commander, Naval Surface Force (CNSF) and the Surface Warfare Enterprise (SWE) to collect, store, display, and analyze readiness data to ensure cost-wise readiness. The Program Manager will oversee technical, functional, and analytical teams providing installation, integration, database management, software engineering, training, and readiness analysis to ensure TORIS continues to serve as an authoritative readiness system for the Surface Force.

Virginia Beach, VA30+ days ago

PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Operating and Assisting applicable members with use of Tanning, hydro, and Total Body Enhancement Equipment and making sure all applicable paperwork and procedures are adhered to.

Arlington, VA30+ days ago

The skilled Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to spearhead the operations of the Technical Control Facility Helpdesk at the Pentagon Primary Technical Control Facility (PPTCF) and Pentagon Alternate Technical Control Facility (PATCF). Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to assist in directing and managing the program's executive support group.

Alexandria, Virginia30+ days ago

Ashburn, Virginia30+ days ago

Support includes providing real-time incident monitoring, predictive and proactive analysis and reporting, incident resolution and escalation, problem management and resolution, coordinating of events related to network communications, network utilization and availability analysis and reporting. Responsible for the review and analysis of overall end-to-end network performance to maintain an acceptable level of network quality of service as per business objectives, predefined network Key Performance Indicators, and established SOPs.

Virginia Beach, VA30+ days ago

Full-time

World Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals. Under the guidance of a service manager, this position serves as the primary service contact for a book of select commercial clients and is responsible for client satisfaction and strategic planning.

New!

Reston, VA6 days ago

Collaborate with cross-functional internal stakeholders involved in the execution and closure of sales transactions, including Commercial Directors, Finance, Technology Alliances, Partner Management, Product Management, and HQ functions. Trusted by the world's best brands for more than 50 years, Software AG's AI-enabled process intelligence, application development, high-performance database, and strategic portfolio management solutions are used by banks, retailers, manufacturers, governments and more.

Quantico, Virginia10 days ago

www.validatek.com Summary: We are seeking a Deputy Program Manager to support the successful execution and delivery of enterprise IT and cyber operations programs within Department of War (DoW) environments. Our commitment to quality and performance optimization is the reason why our IT Service Projects and New Development Projects have been appraised at CMMI Maturity Level 5, positioning us as one of a handful of elite companies to receive the highest form of third-party validation.

Alexandria, VA30+ days ago

Full-time

Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.

Vienna, VA14 days ago

Part-time

Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

Alexandria, VA30+ days ago

Full-time

Ranked number one on Forbes’ 2022 America's Best Small Companies list, number three on Fortune’s 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur’s “Franchise 500®” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp.

Christiansburg, VA30+ days ago

Part-time

Newport News, VA30+ days ago

Part-time

As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting.

Virginia Beach, VA30+ days ago

Part-time

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Help Desk Manager Jobs in Virginia

Segment Marketing Manager - Industrial/Construction Jobot

Senior Process Manager Iconma

Commercial Compliance Manager (LTCi) Genworth

IT Project/Program Manager PlanIT Group

Voice Analyst System One

Desktop Support System One

Desktop Support Tanisha Systems

Help Desk Manager SiloSmashers

Help Desk Manager BlueWater Federal Solutions

Help Desk Manager Addison Group

Help Desk / Access Manager - Mid Level EC Technology, LLC

Help Desk/ Access Manager (TS/SCI REQUIRED) PROVATOHR INC

IT Help Desk Support & Endpoint Administrator Technomics

Sr. Network Administrator - 27609 Company Confidential

Help Desk Lead / Supervisor Converged Security Solutions

Service Desk Manager - (TS clearance, SCI eligibility) - Onsite Akima, LLC

Help Desk Specialist BlueWater Federal Solutions

Help Desk Technician - Tier 2 (MSP) Solvere One/HouseCall

Help Desk Technician - Tier I Solvere One/HouseCall

Assistant Front Desk Manager Vacatia

Manager, Deal Desk & Contracts Exceptions | Hybrid | Reston, VA Ellucian

Help Desk Senior (Guantanamo Bay) Agil3 Technology Solutions (A3T)

Front Desk Manager - The Historic Cavalier Hotel Professional Hospitality Resources, Inc. and Ocean Beach Club LLC

Senior Front Desk Manager - The Historic Cavalier Hotel Professional Hospitality Resources, Inc. and Ocean Beach Club LLC

Service Desk Lead CSV-TAUREAN

Service Desk Specialist - TIER 2 InquisIT LLC

Integration Service Delivery Manager ManTech

Project Manager Cortek Inc

IT Manager Muller, Inc.

Front Desk Associate D-BAT THE EDGE SPORTS LLC Dba D-BAT Virginia Beach

Front Desk & Executive Assistant Century 21 Accent Homes

Customer Service & Retail Front Desk Associate - Store#43 - 3325 West Mercury Blvd Driven Brands

IT Services Manager ZIM

Incident Support Manager Akima

Front Desk Patient Specialist at Daleville pediatrics office CORA Physical Therapy

Front Desk Arch Amenities Group

Program Manager Stahl Companies

Member Services Representative "Front Desk" Planet Fitness - Excel Fitness

Tier II Helpdesk Lead Central Area Business (CAB) Manager for Tech Control Competitive Range Solutions, LLC

Program Manager DecisionPoint | Cortek

Technical Manager TekSynap

Commercial Lines Client Manager World Insurance Associates, LLC.

Senior Deal Strategy Manager Software AG

Deputy Program Manager ValidaTek, Inc.

Patient Service/Front Desk Coordinator MyEyeDr.

Patient Service/Front Desk Coordinator Part Time MyEyeDr.

Front Desk Coordinator - Alexandria, VA The Joint Chiropractic

Front Desk Coordinator - Christiansburg, VA The Joint Chiropractic

Part-Time Front Desk Coordinator - Newport News, VA The Joint Chiropractic

Part-Time Front Desk Coordinator - Virginia Beach, VA The Joint Chiropractic

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