165 Results for

Help Desk Jobs in Cambridge, MA

Jobs

Boston, MA20 days ago

$25–$28 Per Hour
Part-time
Employee

Performing end to end IMAC activity including packaging un-packaging, accepting & delivery of client service assets with proper update of inventory database. Handling end users' incidents and IMAC requests using Service NOW ticketing tool.

Plymouth, MA30+ days ago

Contractor

Required Technical and Professional Expertise: 6 + years’ experience customer service and support of Windows Operating systems in a global enterprise environment from both software and hardware troubleshooting standpoint. Monitor and analyse gaps building processes to rationalize, troubleshoot and escalate technical problems with endpoint management clients, client inventory, application deployments and security patching.

Lynn, MA7 days ago

$20–$22 Per Hour
Temporary
Contractor
Full-time

Good understanding of IT infrastructure concepts and components such as Servers, Network devices, App & Web Services Cloud components and associated interconnections·. Business & Common Application installation expertise (Like, Microsoft, Third party tools, enterprise applications)·.

Boston, MA7 days ago

Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TMZones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain.

Hanscom AFB, Massachusetts30+ days ago

$58,000–$69,000 Per Year

There are multiple factors that can impact a final salary, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (if remote or different from the stated location for this position), education and certifications as well as Federal Government Contract Labor categories. Install and troubleshoot authorized software for customers in a timely manner; ensure all software installed on customer organization systems is appropriately licensed, authorized, and recorded in the base software license inventory.

Gloucester, MA30+ days ago

Contractor

Compensation for the successful candidate will be determined based on a variety of factors, including education, relevant work experience, work location, specific job responsibilities, professional certifications, and other job-related criteria. This role ensures continuity of operations for mission-critical systems and serves as a technical escalation point within the Technology and Data Management (TDM) Division.

Boston, MA30+ days ago

I’m partnering with a well-established, highly respected Boston-based professional services firm to hire a Help Desk Specialist for their internal IT team. This is a great opportunity for someone who enjoys being the go-to person for technical support and thrives in a polished, client-facing environment supporting attorneys and professional staff.

New!

Beverly, MA1 day ago

$45,000–$55,000 Per Year

This integrated platform centralizes invoice data and payments, POS and delivery data, product and cost compliance, price book management, and industry market data using AI, seamless integration capabilities, and proprietary automation technology. Experience configuring, maintaining, and troubleshooting Microsoft Autopilot and Intune environments, including but not limited to: device & user configuration, device & user profiles, application packaging.

Boston, MA30+ days ago

$30–$30 Per Hour

Leverage internal and external resources (knowledge bases, manuals, and support sites, vendors) to answer questions and resolve issues. " Monitor help desk ticketing system, ServiceNow, for tickets assigned to the help desk to process or triage tickets to other support groups.

New!

Gloucester, MA1 day ago

$70,000–$80,000 Per Year

IBSS is seeking a Help Desk Technician to support GARFO's Technology and Data Management (TDM) division providing IT hardware and software support to GARFO staff, several Fisheries building tenants (Inspection, Highly Migratory Species, General Counsel, Finance), the fishing industry and to a lesser extent, fisheries management councils, states, and other fishery management groups. The TDM division is responsible for providing web and mobile based applications, technical services and support for approximately 16,000 internal and external customers (fisheries management councils, state and USCG law enforcement, state fisheries management and other fishery management groups, and commercial fishing industry users).

New!

Boston, MA2 days ago

PRIMARY RESPONSIBILITIES 1.Manage Help Desk requests.2.Provide frontline computer trouble shooting / problem resolution.3.Process System Access requests.4.Coordinate hardware repair.5.Install and configure desktop computers and printers.6.Perform administrative duties(ordering supplies, receiving of equipment, and performing inventories)7.An ability to prioritize and organize work effectively.8.An ability to work under pressure and tight deadlines.9.Excellent investigative and problem solving abilities.10.Assist in process and documentation improvements.11.Perform other duties as assigned. JOB REQUIREMENTS1.Associate?s degree or 2 years of college in IT related field.2.1 year of technical experience supporting hardware and software in multi-user networked environment.3.Must be personable, have a customer-friendly attitude and have the ability to work in a team environment.4.Strong knowledge of Microsoft Office client applications5.Strong communication skills are required.6.Must be self-motivated and able to work without supervision .

Woonsocket, RI16 days ago

Remote

$30–$30.40 Per Hour

Remote position: Yes (quiet, dedicated workspace required) Candidate may be asked to travel/come onsite as needed (travel is expense-eligible) . Perform post-deployment validation , including CCTV image audits to validate image quality/solution performance .

Boston, MA30+ days ago

As Support Engineer, you will be responsible for first- and second-tier support for clients; regular communication with client and internal teams; software installations; timely problem resolution and maintaining healthy client relationships. The Support Engineer plays a key role interfacing directly with clients and internal technical delivery and product teams to ensure successful project outcomes and ongoing client satisfaction.

Woonsocket, RI8 days ago

The Help Desk / Field Support Technician will serve as a primary support point, ensuring high availability, patch compliance, and configuration stability for endpoints across IT Department from Woonsocket Housing Authority ("WHA") locations. This role requires participate in $24\times7\times365$ emergency threat responses and critical incident resolution pipelines and the primary location will be at 679 Social Street, Woonsocket, RI 02895.

Boston, MA30+ days ago

Remote

Our client, a large consulting firm headquartered in North America with a strong presence in the Northeast, has an immediate need for a Director of Service Desk with a focus on the leadership and oversight of their nationwide end-user support services practice. The position oversees support operations across multiple tiers and plays a key role in building scalable, efficient processes within a dynamic, fast-paced environment.

Boston, MA30+ days ago

$13.50–$19.80 Per Hour

They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network services from local personnel or from employees using remote network access. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It!

New!

Framingham, MA1 day ago

$90,000–$100,000 Per Year

The manager will report to the Director of Information Technology, and be responsible for leading a diverseteam, supporting key projects, and maintaining high service levels. Global Team Management: Proven experience managing geographically distributed teams, including understanding cultural differences and communication challenges.

Boston, Massachusetts20 days ago

$37.50–$50.96 Per Hour

Suffolk – America’s Contractor – is a national company with more than $9 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. This role resolves complex issues across Windows and macOS environments, mentors junior technicians, drives knowledge quality, and partners with Engineering and Operations teams to improve service delivery.

Boston, MA30+ days ago

$37.50–$50.96 Per Hour

Saugus, MA13 days ago

Our Front Desk team plays a huge role in shaping the customer experience, setting the tone for the store, and helping create a positive environment for both customers and coworkers. As part of the opening team for our new Saugus location, you will help create a welcoming, organized, and secure environment from the moment customers walk through the door.

Waltham, MA24 days ago

$18–$23 Per Hour

Our CompAnalyst platform combines proprietary survey data, real-time market intelligence, intuitive software, and purpose-built AI to help more than 10,000 companies benchmark jobs, build pay structures, manage equity, and communicate total rewards clearly. Act as the on-site point of contact for all executives, employees, clients, and other external partners including on-site event planning and day of management.

New!

Natick, Massachusetts6 days ago

$17–$21 Per Hour

As the friendly face of our swim school, you will be guiding parents through lesson enrollments, supporting swim instructors, and helping kids feel excited every time they walk in. A place where fun meets purpose - You will work with a passionate team dedicated to helping kids learn life-saving skills in a safe and upbeat environment.

Cambridge, Massachusetts27 days ago

$27–$27 Per Hour

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

New!

Cambridge, MA1 day ago

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

New!

Cambridge, MA1 day ago

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

Beverly, CA30+ days ago

We’ve been named “Best Facial” by New York Magazine, performed over 500,000 facials, tried countless products, and have been collecting valuable skincare data the entire way. With locations across the country, we provide personalized facial treatments and everyday skincare guidance from our expert estheticians, along with powerful products that let you feel the difference.

Ipswich, MA30+ days ago

The Inn at Castle Hill is a boutique, 10 room bed & breakfast situated in the heart of the spectacular Crane Estate, a 2,100-acre property known for its iconic 59 room historic mansion (“The Great House”) and 4 miles of idyllic white sand beach (“Crane Beach”). Sandy beaches, wooded trails, cultural gardens, historic homes, community supported agriculture—there are many ways for visitors to discover and explore The Trustees, and just as many opportunities for seasonal employees to make each visitor’s experience special.

Westford, MA14 days ago

Our state-of-the-art ventilation system allows fresh air to continuously circulate into our building, further minimizing the spread of any airborne virus. We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights.

New!

Boston, MA1 day ago

Under the general supervision of the Office Manager, responsible for performing a wide range of administrative/receptionist support including greeting and escorting visitors, distribution of mail, maintenance of department files and office supplies, creation and production of reports as directed for IT and/or Communications Center, telephone communications and other office procedures that will effectively promote and support the operation of the IT department. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

Boston, MA30+ days ago

This person will partner closely with Sales and Sales Leadership earlier in the deal cycle to shape deal strategy, reduce end-of-quarter bottlenecks, and ensure that deals are structured to scale. They will also own the continued evolution of Deal Desk processes to minimize one-offs, improve data quality, and ensure downstream systems (billing, rev rec, provisioning, reporting) can run automatically and reliably.

New!

Boston, MA1 day ago

$93,600–$117,000 Per Year

Strong financial modeling, analytical and problem-solving skills with the ability to quickly grasp and apply analytical concepts.* 2+ years of experience in investment banking, consulting, FP&A/ sales finance, deal management, sales operations, or business operations.* What You'll Be Doing:* Build trusted cross-functional relationships with Sales, Revenue Operations, Legal and Revenue Accounting and Strategic Finance; proactively identify opportunities for process improvements.*

Weymouth, MA27 days ago

$19–$20 Per Hour

At South Coast Dermatology, we're more than just a dermatology and cosmetic center-we're a team dedicated to providing the highest quality, compassionate care for our patients. Your professionalism, attention to detail, and commitment to excellent customer service will not only support our practice but also leave a lasting positive impression on our patients.

Cambridge, Massachusetts30+ days ago

$24.50–$24.50 Per Hour

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

New!

Cambridge, MA1 day ago

$20–$26.92 Per Hour

Consistently complies with the hospital's Hand Hygiene Policy, i.e. cleans hands before every patient contact (even if gloves are worn), before donning sterile gloves for aseptic task, after handling body fluids, after every patient contact, and after contact with patient's environment. Mount Auburn Hospital employees must be able to readily adjust to change and handle a rapid-paced environment and the stresses associated with that, while continuing to provide high-quality, efficient service.

New!

Boston, MA1 day ago

$44,978–$47,840 Per Year

Work alongside front desk staff and our remote service teams to handle all guest interactions with the highest quality of service and professionalism, taking ownership of guest issues and ensuring they are completed to the highest degree of satisfaction without supervision. Coordinate work from the front desk by prioritizing and delegating tasks to completion and act as a point of contact for escalated guest situations when a manager is unavailable; assist with training and mentorship for Front Desk Hospitality Agents.

Wellesley, MA30+ days ago

$15.45–$20.15 Per Hour
Part-time

Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

New!

Boston, MA1 day ago

Remote

The Deal Desk Analyst plays a hands‑on role in quote creation, deal structuring, pricing and discount governance, commercial approvals, and seller enablement—balancing speed and flexibility with disciplined governance and protection of the company's long term interestsJob Description Key ResponsibilitiesDeal Intake, Review & Cross‑Functional AlignmentServe as the first point of contact for deal requests, ensuring complete inputs and clear requirements. This role sits at the center of the quote to cash process, working closely with Sales, Renewals, RevOps, Finance, Legal, and other stakeholders to ensure deals are structured accurately, executed efficiently, and fully complying with Velotic's commercial policies and business rules.

New!

Boston, MA1 day ago

Remote

Quote Creation & CPQ ExecutionBuild, configure, and validate quotes for new business, renewals, expansions, and complex deal scenarios. Deal Structuring, SaaS Mechanics & Risk AssessmentPartner with Sales early to shape pricing strategy and commercial structure.

Lincoln, RI19 days ago

The Front Desk Team Member is responsible for greeting families, answering questions, assisting with enrollments, managing phone calls and emails, supporting daily office operations, and helping maintain clear communication between families, coaches, and management. This person is often the first face families see when they walk through our doors and plays an important role in creating a welcoming, helpful, and professional experience for all students, parents, and visitors.

West Bridgewater, Massachusetts30+ days ago

$24–$28

The Service Desk Coordinator plays a critical role in keeping service operations running efficiently by prioritizing requests, tracking job status, supporting billing readiness, and ensuring service work is properly documented from intake through close-out. Position Summary:The Service Desk Coordinator serves as the central point of coordination for Central Glass’s Service Department, acting as the primary liaison between customers, the Field Operations Coordinator and other internal teams.

Billerica, MA30+ days ago

Daily work performed under the direct supervision of the Sales Management Team and requires a high degree of accuracy and discretion, as many of the documents handled are extremely sensitive. Paid vacation time (after the first year of employment, full time employees accrue vacation hours – ranges from 40 hours/year up to 120 hours/year based on years of employment).

Allston, Massachusetts30+ days ago

$20–$20

We are looking for a capable, energetic person to join our team to help run the day-to-day operations of our small guest house/hotel. The job will include customer service, basic computer and software work, housekeeping, and random odd jobs that come up during the day.

Masphee, MA30+ days ago

Have availability to work at least 10 hours weekly including weekends:Availability Requirement: at least two shifts per week (shifts vary from two to five hours) and at least one weekend day a month. The Front Desk Team ensures smooth running of the studio experience from open to close – morning, noon, and night – with intentional hospitality, customer service, and contagious energy at the heart of every interaction.

Ashland, MA30+ days ago

In this role, you will be responsible for greeting members and visitors, managing check-ins, answering inquiries, and providing essential information about our classes, schedules, and facilities. Ideal candidates will possess excellent interpersonal skills, remain calm under pressure, and be passionate about supporting our community of boxing enthusiasts.

Nashua, New Hampshire16 days ago

Responsibilities: About the Overnight Front Desk Associate Role: As an Overnight Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience! Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

Danvers, Massachusetts30+ days ago

$15–$16 Per Hour

Responsibilities: About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience! Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

Cambridge, Massachusetts8 days ago

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

Boston, Massachusetts20 days ago

Conduct regular and random patrols throughout the healthcare location, including entrances, common areas, parking areas, and perimeter points, to help to deter unauthorized activity and identify security-related concerns. Join Allied Universal at a dynamic healthcare location where you will monitor and patrol assigned areas, maintain a visible presence to help discourage security-related incidents, and support access control activity.

Boston, Massachusetts30 days ago

Join Allied Universal as a Front Desk Officer in a healthcare location, where you will welcome visitors, manage access, support security-related procedures, and provide exceptional customer service and communication. Monitor the front desk area, greet and direct visitors, verify identification and appointments, and support visitor check-in processes in accordance with location protocols.

Boston, MA30+ days ago

The Front Desk Team ensures smooth running of the studio experience from open to close – morning, noon, and night – with intentional hospitality, customer service, and contagious energy at the heart of every interaction. (**CURRENTLY LOOKING TO RECRUIT CANDIDATES WITH LATE MORNING (TIL 9-10AM), MIDDAY (11-2PM), EARLY EVENING (4PM START TIME), LATER EVENING (8-9PM END TIME) AVAILABILITY**).

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Help Desk Jobs in Cambridge, MA

IT Support - Backfill Sky Systems Inc

for Desktop Support Engineer (Window 11 Upgrade) Tanisha Systems

Desktop Support Analyst AlphaNet Consulting

IT Help Desk Technician Zones

Help Desk Technician Abacus Technology

Senior Help Desk Specialist Think Tank, Inc.

Help Desk Specialist Cannon Search

Help Desk Support Financial Information Technologies LLC

Help Desk Analyst Compu-Vision Consulting Inc.

Help Desk Technician III IBSS Corporation

Help Desk Specialist Seven Seven Softwares

Innovation Support Analyst {170165} A-Line Staffing Solutions LLC

Help Desk Support Engineer Gamen Group

Help Desk / Field Support Technician E Logic

Director, Service Desk - East Coast (Remote) Daley and Associates

Service Desk Tech I CompuCom

Service Desk Manager Applause

Senior IT Service Desk Technician Suffolk Construction Company, Inc.

Senior IT Service Desk Technician UNAVAILABLE

Front Desk Receptionist – Sanctuary Saugus Sanctuary Medicinals

Front Desk Administrative Assistant Salary.com

Front Desk Associate Planet Gymnastics | An Emler Gym

Front Desk Supervisor Davidson Hospitality Group

Front Desk Agent Davidson Hospitality Group

Front Desk Agent Margaritaville Hollywood Beach Resort

Spa Front Desk Host Heyday Skincare Corporate

Seasonal Front Desk and Guest Services Staff The Trustees of Reservations

Front Desk Representative Goldfish Swim School - Westford

Receptionist/Front Desk Cambridge Health Alliance

Manager/Senior Manager, Deal Desk AcuityMD

Senior Deal Desk Analyst DigitalOcean

Front Desk Receptionist South Coast Dermatology

Front Desk Agent (Part Time Seasonal May-August) Davidson Hospitality Group

Medical Secretary - Watertown, MA - Front Desk Beth Israel Lahey Health

Sr. Front Desk Hospitality Agent Sonder

Patient Service/Front Desk Coordinator Part Time MyEyeDr.

Deal Desk Analyst- Remote (US Only) Velotic

Deal Desk Analyst Remote US Only Velotic

Front Desk Associate Ocean State School Of Gymnastics

Service Desk Coordinator Central Glass

Sales Admin/Desk Assistant High Octane Harley-Davidson

Front Desk Worker The Farrington Inn

Front Desk Cape House B/SPOKE Studios

Front Desk Representative UPPERKUTS BOXING CLUB

Overnight Front Desk Associate Planet Fitness

Front Desk Associate Planet Fitness

Front Desk Supervisor Hyatt Regency Boston/Cambridge

Security Officer Greeter Desk Patrol Allied Universal

Security Officer Front Desk Allied Universal

Front Desk South Boston B/SPOKE Studios

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