Help Desk - IBHRS Inteletech GlobalHelp Desk - IBHRSDes Moines, IowaThe Candidate will Timely handle requests for assistance for both State employees and citizens that are received via phone, email, employee self-service, the citizen portal, or walk-in. Our onsite teams work directly with our clients to understand and analyze the current-state of problems and design specifically tailored conceptual solutions.
NewHelp Desk Technician RobinsonHelp Desk TechnicianAltoona, IAPart timeRobinson Inc is opening a brand-new manufacturing facility in Altoona, Iowa, set to open in early 2027, and we’re looking for a Help Desk Technician to set up and support the facility's technology. In this role, you’ll help keep our employees productive by quickly resolving day-to-day IT issues, setting up hardware and software, and making technology simple and reliable for everyone.
IT Help Desk Support LancesoftIT Help Desk SupportDes Moines, IA$20Intermediate technical PC skills including knowledge of operating systems, networking, and/or hardware required. Qualification:High school diploma or equivalent required;computer related designation or certification preferred.
Help Desk Specialist II (Full-Time) The Iowa Clinic PCHelp Desk Specialist II (Full-Time)West Des Moines, IAUse FreshService daily for ticketing, asset management, service catalog, and knowledge base; contribute and maintain knowledge articles. This role is primarily onsite and hands‑on, supporting PC technology at clinic sites, with additional responsibility for phone‑based remote support and escalated ticket resolution.
IT Service Desk Manager KeminIT Service Desk ManagerDes Moines, IowaWe create solutions that strengthen health and wellbeing, provide nutrition and immune support for pets and production animals, safeguard the planet’s natural resources, and protect the global food supply chain for generations to come. In this role, you will oversee the day-to-day operations of one of our regional help desk teams, ensuring the efficient and effective resolution of technical issues while delivering a high level of service to our internal users.
IT Service Desk Manager Kemin Industries IncIT Service Desk ManagerDes Moines, IAWe create solutions that strengthen health and wellbeing, provide nutrition and immune support for pets and production animals, safeguard the planets natural resources, and protect the global food supply chain for generations to come. In this role, you will oversee the day-to-day operations of one of our regional help desk teams, ensuring the efficient and effective resolution of technical issues while delivering a high level of service to our internal users.
Service Desk Tech I CompuComService Desk Tech IDes Moines, IA$13.50–$19.80 / hourThey are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network services from local personnel or from employees using remote network access. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It!
Service Desk Analyst Solutions Management GroupService Desk AnalystAnkeny, IASince 1995, Solutions Management Group (SMG), one of the Quad-Cities’ largest locally owned technology services company, has been delivering complete office solutions to clients backed by the highest quality vendors in the industry. The Service Desk Analyst requires an aptitude for working with applications/systems to undertake analysis, diagnosis and resolution of problems, which may range from straightforward to more complicated technical issues.
Service Desk Technician SHIVE-HATTERY IncService Desk TechnicianWest Des Moines, IANotice to Recruiters and Staffing Agencies: To protect the interests of all parties, Shive-Hattery and its partners will not accept unsolicited candidate submissions from a recruiter or staffing agency who is not operating under an executed recruiting or staffing services contract with Shive-Hattery. We are seeking an IT Service Desk Technician who is ready to jump into a dynamic environment where rapid response, ongoing learning and innovative thinking are valued and encouraged.
SERVICE DESK ASSOCIATE Von Maur IncSERVICE DESK ASSOCIATEWest Des Moines, IAProvide customer charge account services, including opening accounts, accepting payments, and answering customer questions. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible.
Account Manager II- Desk Based Sales Lumen Technologies IncAccount Manager II- Desk Based SalesWORKS FROM HOME, IARemote$50,606–$67,473 / yearAs a desk-based position, with limited field engagement, this role will target mostly new logo acquisition and development through well-supported sales and prospecting motions, as well as assist in development of peers and newer team members when required. This advanced role is responsible for producing new sales and growing brand awareness within a defined territory by selling the Lumen portfolio of products, services and solutions.
Money Desk Specialist Integrity Marketing GroupMoney Desk SpecialistUrbandale, IowaMoney Desk Specialist works directly with and supports firm’s advisors and clients with requests related to money movement and other specialized back-office tasks. Bachelor's degree from four-year College or University; one to two years related experience and/or training; or equivalent combination of related education and experience and/or training.
Front Desk Associate Atrium HospitalityFront Desk AssociateDes Moines, IowaPerks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services. The Atrium SPIRIT is a belief in the power ofService, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives.
IT Support Specialist Guardian Pharmacy LLCIT Support SpecialistAnkeny, IAWe're looking for an experienced and customer-focused IT Support Specialist who thrives on solving problems, supporting end users, and keeping systems running smoothly in a fast-paced healthcare environment. Atlanta, Georgia, United States of America | Ankeny, Iowa, United States of America | Eden Pairie, Minnesota, United States of America | Fenton, Missouri, United States of America.
Sr. Client Delivery Program Manager (remote) Iron Mountain IncSr. Client Delivery Program Manager (remote)Des Moines, IARemote$123,500–$164,700 / yearThe Program Manager is responsible for working closely with multiple regional Project/Program Managers and DS Technical Implementation Managers, Sales Organization, Field Operations, DS Management/leadership, and Account Management to coordinate and oversee large scale, multi-region projects that involve delivery by multiple work streams. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics.
NewIT Support Technician Access Systems - Operations & ServiceIT Support TechnicianWaukee, IAThis customer-facing role is focused on answering incoming support requests, troubleshooting end-user issues, documenting work clearly, and helping customers get back to work quickly. Join our Midwest-based company, founded in 1986, which has evolved into one of the largest independent technology dealers, offering the resources and rewards of a larger organization while maintaining the close-knit feel of a smaller company.
NewIT Support Technician Access SystemsIT Support TechnicianWaukee, IowaThis customer-facing role is focused on answering incoming support requests, troubleshooting end-user issues, documenting work clearly, and helping customers get back to work quickly. Join our Midwest-based company, founded in 1986, which has evolved into one of the largest independent technology dealers, offering the resources and rewards of a larger organization while maintaining the close-knit feel of a smaller company.
Sr. Asset Managment Specialist (Open to hiring at Asset Management Analyst level) Blue Cross and Blue Shield AssociationSr. Asset Managment Specialist (Open to hiring at Asset Management Analyst level)Des Moines, IAAs needed, participate in invoice management activities, such as matching the appropriate purchasing documents and all discrepancies are resolved in a timely manner and communicating with appropriate stakeholders regarding concerns that may delay payment outside of the contracted timelines. Will manage the manual creation and modification of records in the Software Asset Management ("SAM") repository that are initiated through order forms, while ensuring accuracy and timeliness of data and assist in reporting to stakeholders.
RPM Coordinator Jones Lang LaSalle IncRPM CoordinatorDes Moines, IAThis role positions you as the critical first point of contact for all MAC and furniture-related requests, where you'll leverage your understanding of furniture systems, workspace modifications, and facilities management principles to accurately assess, prioritize, and route tickets to the appropriate teams. What this job involves: As a Ticket Coordinator at JLL, you'll serve as the operational hub for our Moves, Adds, Changes (MAC) and Furniture portfolio, managing the complete help desk lifecycle while ensuring seamless coordination between requestors and service delivery teams.
Associate Server Administrator - Windows Server Sanford HealthAssociate Server Administrator - Windows ServerIARemote$26–$41.50 / hourWork with internal support teams, help desk and outside vendors to process service requests, perform system maintenance, and installation/commission/modify/decommission server systems. Responsible for the effective provisioning, installation/configuration, operation, and maintenance of physical and virtual servers, on-premise server hardware, and other related software and hardware infrastructure.
Tier 1 Technical Support Representative (REMOTE IOWA) AureonTier 1 Technical Support Representative (REMOTE IOWA)West Des Moines, IowaRemoteEnsure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system. Support inquiries include questions related to – Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events.
Tier 1 Technical Support Representative (REMOTE IOWA) Aureon Contact CenterTier 1 Technical Support Representative (REMOTE IOWA)West Des Moines, IARemotePart timeEnsure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system. Support inquiries include questions related to – Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events.
Supervisor, IT Support TriWest Healthcare AllianceSupervisor, IT SupportDes Moines, IARemoteFull timeEstablishes regular meetings with other Service Desk staff to review aging of assigned service requests, share documentation and resolution of high severity issues, and drive solutions to minimize high severity issues. This role provides technical direction, manages customer relations, and performs related duties as assigned in order to document, assist and resolve tier 1 and 2 issues reported to the Service Desk.
User Support Specialist SercoUser Support SpecialistDes Moines, IAThe Army PPB BOS program is seeking a User Support Specialist to provide Tier 1 user support for PPB BOS applications, ensuring end users can effectively access and use cPROBE applications and analytical tools. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
Support Analyst II BerkleySupport Analyst IIUrbandale, IowaCommunicates clearly in verbal and written English; documents and explains technical issues, interprets business and technical materials, and uses basic math (rates, ratios, percentages) to understand service data, charts, and metrics. Work with customers and business teams to fully understand issues and meet customer service levels as defined within service level agreements.
Support Analyst II W. R. Berkley CorpSupport Analyst IIUrbandale, IACommunicates clearly in verbal and written English; documents and explains technical issues, interprets business and technical materials, and uses basic math (rates, ratios, percentages) to understand service data, charts, and metrics. Work with customers and business teams to fully understand issues and meet customer service levels as defined within service level agreements.
Now Hiring IT and Telecom Field Technicians HARDY INDUSTRIESNow Hiring IT and Telecom Field TechniciansAltoona, IAThis role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. AMG Tech Support is seeking skilled, driven technicians to support our growing national client base.
System Engineer (Central Iowa) West Bancorporation, Inc.System Engineer (Central Iowa)Des Moines, IAPersonal Checking Essential Checking Classic Checking Reward Me Checking Loyalty Checking Savings Savings Loyalty Savings Money Market Certificates of Deposit ICS and CDARS Safe Deposit Boxes Loans Personal Loans Home Equity Line of Credit Mortgages Mortgage Interest Rates Mortgage Loan Options Card Services Credit Cards Debit Cards Gift Cards Mobile Wallet Online & Mobile Account Alerts Bill Pay eStatements Mobile Banking Mobile Deposit Online Banking Tutorials Zelle Business Checking Business Checking Community Checking Commercial Analysis Loans & Credit Lines Savings Savings Money Market Investment Solutions Business Services Business Online Banking Business Credit Cards Business Debit Cards Treasury Management Checkmate Deposit ACH Merchant Processing eCorp Online Banking eCorp Mobile Banking Fraud Protection Automate Investments Lockbox Principal Banking Correspondent Banking Investment & Trust Login. Personal Checking Essential Checking Classic Checking Reward Me Checking Loyalty Checking Savings Savings Loyalty Savings Money Market Certificates of Deposit ICS and CDARS Safe Deposit Boxes Loans Personal Loans Home Equity Line of Credit Mortgages Mortgage Interest Rates Mortgage Loan Options Card Services Credit Cards Debit Cards Gift Cards Mobile Wallet Online & Mobile Account Alerts Bill Pay eStatements Mobile Banking Mobile Deposit Online Banking Tutorials Zelle Business Checking Business Checking Community Checking Commercial Analysis Loans & Credit Lines Savings Savings Money Market Investment Solutions Business Services Business Online Banking Business Credit Cards Business Debit Cards Treasury Management Checkmate Deposit ACH Merchant Processing eCorp Online Banking eCorp Mobile Banking Fraud Protection Automate Investments Lockbox Principal Banking Correspondent Banking Investment & Trust.
Preconstruction Coordinator Waldinger CorpPreconstruction CoordinatorDes Moines, IAField Technology Support, Onboarding & User Enablement: Provide technical support and user assistance for field, preconstruction, and VDC teams utilizing iPad-based applications and digital construction tools, including Autodesk Forma, AL Mobile, STRATUS, Field Orderz, dashboards, and similar platforms. VDC / Construction Technology Project Setup: Coordinate setup of construction technology projects within Autodesk Forma, STRATUS, Field Orderz, dashboards, and other designated project technology platforms.
Preconstruction Coordinator The Waldinger Corp.Preconstruction CoordinatorDes Moines, IAFull timeField Technology Support, Onboarding & User Enablement: Provide technical support and user assistance for field, preconstruction, and VDC teams utilizing iPad-based applications and digital construction tools, including Autodesk Forma, AL Mobile, STRATUS, Field Orderz, dashboards, and similar platforms. • VDC / Construction Technology Project Setup: Coordinate setup of construction technology projects within Autodesk Forma, STRATUS, Field Orderz, dashboards, and other designated project technology platforms.
Channel Account Executive The 20 MSPChannel Account ExecutiveIAWe're looking for a Channel Account Executive who has lived the MSP life - someone who understands what it means to run a help desk at 2am, fight for a renewal, or explain your pricing model to a skeptical owner. We're an operating MSP that has perfected a replicable service delivery model, then opened it up to hundreds of independent MSPs who want to grow faster than they could alone.
Test Req - Do Not Apply WH MaximusTest Req - Do Not Apply WHDes Moines, IAFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Lead cross-functional planning and execution of projects aligned with the HR strategy and including, process design, functional requirements, data management, testing, and production operations and support design.
Field Service Technician - Saturday-Tuesday - Des Moines, IA GLORYField Service Technician - Saturday-Tuesday - Des Moines, IADes Moines, IARemote$20–$27 / hourShould an agency choose to send unsolicited resumes, Glory reserves the right to review such resumes but will not be held liable for any fees/charges associated with a candidate hire except where a formal written agreement is in place between Glory and the Agency to source candidates for a specific role. Experience repairing high-speed paper handling machines such as check sorters, mail sorters, currency sorters; ATM’s or copier machines experience is preferred.
Now Hiring IT and Telecom Field Technicians Hardy IndustriesNow Hiring IT and Telecom Field TechniciansJohnston, IowaHardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist. This role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
Infrastructure Administrator I Howard R Green CoInfrastructure Administrator IJohnston, IA$74,000–$115,000 / yearWe're ranked No. 168 on Engineering News-Record's Top 500 Design Firms list in 2025 and recognized as a Best Place to Work, and we've earned that by building a culture where employees feel supported, challenged, and valued. The final agreed-upon compensation is based on a number of factors, including but not limited to: individual education, qualifications, skills, prior work experience, competencies, and geographic work location.