1,762 Results for

Help Desk Jobs in Elkridge, MD

Jobs

Help Desk Analyst Solielcom

Fort Meade, MD

$60,000–$70,000 / year

ABOUT US: Soliel is an innovative, premium engineering company specializing in providing Enterprise Architecture, Network Design, Engineering, and Operations Support, Software Design and Development, Data Center Design, Deployment and Migration, and Systems Engineering services for both public and private sectors. In this role, you will act as a primary point of contact for technical support, resolving IT issues submitted via ticketing systems and email to ensure seamless daily operations for government personnel.

2 days ago

IT Help Desk Specialist Red Cell Partners

McLean, Virginia

Remote

$65,000–$75,000 / year

Red Cell Partners is an incubation firm building and investing in rapidly scalable technology-led companies that are bringing revolutionary advancements to market in three distinct practice areas: healthcare, cyber, and national security. Identifying indicators of potentially fraudulent, fabricated, or materially misleading application content, including but not limited to discrepancies between submitted materials and publicly available professional profiles, geographic anomalies, and fabricated work histories.

1 day ago

Tier I Service Desk Analyst (Help Desk Support Specialist I) The Mil Corp

Washington, DC

$45,000–$55,000 / year

The MIL Corporation (MIL) is a dynamic workforce of industry professionals who deliver world-class solutions in cyber, engineering, financial management, and information technology - and we are looking for candidates like you! Ability to create, maintain and publish relevant support documentation in order to assist all staff in the quick resolution of their incidents and service requests and enable users to become more self-sufficient.

5 days ago

Help Desk Specialist II CACI International Inc.

Linthicum, MD

$59,600–$122,100 / year

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. This position requires strong customer service skills combined with technical expertise to troubleshoot complex issues, develop and maintain documentation, provide user training, and collaborate with customers to ensure optimal system functionality.

19 days ago

Help Desk Technician IntraFi

Arlington, Virginia

$30–$36.06 / hour

As the nation’s largest deposit allocation service provider and the inventor of reciprocal deposits, IntraFi has spent over two decades creating dynamic solutions that help financial institutions grow, manage liquidity, and serve their communities. Excellent written and oral communication skills and outstanding interpersonal skills sufficient to effectively promote good working relations with both nontechnical and technical business clients and coworkers.

9 days ago

IT Help Desk Technician RMF Engineering, Inc

Catonsville, MD

Quick Apply

Strong oral and written communication skills are important, as are computer skills, accuracy and attention to detail, good people skills, ability to work within a team environment and effectively able to prioritize and manage multiple tasks. RMF Engineering is an innovative, top-ranked, national engineering firm that specializes in providing design and engineering services for all aspects of building and utility infrastructure construction.

1 day ago

Help Desk Agent I Atlantic Automotive Corp.

Baltimore, MD

$20–$25 / hour

Displays excellent customer and management communication, with clear and detailed written communication, professional phone etiquette, and timely communication with IT teams, managers, and users regarding issue status. Has the ability to identify and troubleshoot basic technical issues (account management, application troubleshooting, network connectivity, device deployment, hardware management, etc.).

1 day ago

Help Desk Analyst III IonQ Inc

College Park, MD

$27.69–$41.53 / hour

Please note that in the absence of confirming you are a U.S. Person for export control and government contracts work purposes, IonQ may choose not to apply for a license or decline to use a license exception (if available) for you to access export-controlled technology that may require authorization, and similarly, you may not qualify for government contracts work that requires U.S. Persons, and IonQ may decline to proceed with your application on those bases alone. IonQ's newest generation of quantum computers, the IonQ Tempo, is the latest in a line of cutting-edge systems that have been helping customers and partners including Amazon Web Services, and AstraZeneca achieve 20x performance results and accelerate innovation in drug discovery, materials science, financial modeling, logistics, cybersecurity, and defense.

9 days ago

Help Desk Analyst III IONQ

Berwyn Heights, MD

$27.69–$41.53 / hour

9 days ago

IT Help Desk Specialist Defcon Ai

Mclean, Virginia

Identifying indicators of potentially fraudulent, fabricated, or materially misleading application content, including but not limited to discrepancies between submitted materials and publicly available professional profiles, geographic anomalies, and fabricated work histories. In today’s dynamically changing world, DEFCON AI’s technology aligns outcomes with operational goals, better decision making, and empowers customers to anticipate assess, and mitigate the impacts of disruptions.

1 day ago

Help Desk Technician Council on Foreign Relations

Washington, Washington, DC

$63,000–$67,000 / year

To that end, CFR is dedicated to continuing to advance diversity, equity, and inclusion throughout its work and workplace by building a more diverse membership and staff, producing and dispensing thoughtful analysis on a broad range of foreign policy issues, and developing relevant, wide-reaching programming that also serves to expand the foreign policy talent pipeline to underrepresented populations. About CFR: The Council on Foreign Relations (CFR) is committed to fostering a foreign policy community in the United States that is more representative of American society, recognizing that diverse backgrounds and perspectives contribute to broader, more informed participation in the foreign policy debate and lead to an enhanced understanding of the world and the United States’ role therein.

1 day ago

Full to Part Time Help Desk Technician (Baltimore City) Swift Staffing

Baltimore, Maryland

Support user onboarding/offboarding tasks as needed (accounts, access, device setup).Assist with routine IT tasks (patching support, device checks, inventory support). Essential Duties: Troubleshoot and resolve issues related by phone, email and chat relating to the following: Windows/Mac operating systems. .

8 days ago

Help Desk Specialist T-Rex Solutions LLC

fort meade, MD

$80,000–$100,000 / year

Small team, providing service availability monitoring and help desk support for internet-like collaboration services hosted on a government intranet for a large and diverse community of users. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering.

8 days ago

Help Desk Support Technician Red Horse Corporation Ltd.

Alexandria, VA

$80,000–$90,000 / year

In this role, you will be the front line of technical enablement-troubleshooting end-user hardware and software needs while helping internal teams optimize their digital workspaces through SharePoint Online and Microsoft 365 tools. We're looking for thoughtful, skilled professionals who thrive as trusted partners building technology-agnostic solutions and want to apply their talents supporting customers with difficult and important mission sets.

20 days ago

Help Desk Specialist JCS Solutions LLC

Arlington, VA

$55,000–$74,000 / year

JCS Solutions (JCS) is a premier technology firm providing innovative solutions and high-quality services in defense, national security, and civilian sectors. JCS offers enterprise-wide solutions including cloud computing, software development, cybersecurity, digital modernization, and management consulting for the federal government.

22 days ago

Help Desk Technician - Tier II - TS/SCI with Polygraph GD Information Technology

Washington

Ensures all problems reported by end users have been adequately documented and controls exist so only authorized staff can archive the end users' entries, as well as determine if there are sufficient controls to escalate issues according to priority. Supports developing unique applications training lesson plans, for initial user and follow-on educational or refresher training distributing copies (hardcopy/electronic) of training materials and conducting training either on-site or over-the-phone.

1 day ago

Help Desk Technical Support - Shift 11:00pm - 7:30am Friday - Tuesday - Secret or TS preferred General Dynamics Information Technology

Washington

The Help Desk Specialist will: Provide user support and customer service on company supported computer applications and platforms, use a ticketing system (ServiceNow) to document and create all incoming Incident and Service Requests, troubleshoot issues and advise on appropriate action, ensure prompt resolution of issues, escalate issues to Tier 2 or shift lead, track all issues to closure, respond to user requests via phone and email. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.

6 days ago

Dataflow Sustainment Engineer 2 – Help Desk (Shift work) (Pipeline) Wyetech

Ft. Meade, Maryland

$72.31–$97.10 / hour
Full time

This support can include: escalated Tier 1 and Tier 2 support, as well as crisis support; Help Desk support; Mission Assurance Support; Operations and Maintenance of Analytic services and capabilities; Quick Reaction Capability (QRC) requirements; end of life decommissioning; Call-in support to Extended Enterprises, including Second and Third Parties; and coordination with Development, Deployment, and Software distribution. Maintain a daily report (e.g., Shift Log) as defined by requirements that includes, at a minimum, Shift Position, Operational Incident worked, issues encountered, the status of all requests, corrective action, feedback, and special pass-down notes.

30+ days ago

Help Desk Specialist Brightview Senior Living LLC

Baltimore, MD

$25–$27 / hour

The Help Desk Specialist at Brightview Senior Living serves as the first point of contact for associates requiring technical support, combining exceptional customer service with effective troubleshooting to resolve hardware, software, network, and technology issues. Provide technical software, hardware, and network problem resolution to Brightview Senior Living associates by performing basic question/problem diagnosis and guiding users through step-by-step solutions in a Help Desk environment.

6 days ago

Help Desk Quality Assurance Seasonal Analyst Maryland-National Capital Park And Planning Commission

Riverdale, MD

$16.75–$23.45 / hour

The Maryland-National Capital Park and Planning Commission, Prince George's County Department of Parks and Recreation, is a six-time National Gold Medal Award winner for excellence in park and recreation management and was selected as a finalist for the 2026 National Gold Medal Award. Conduct weekly quality assurance audits of customer service tickets generated through emails and phone calls, using established scoring criteria to evaluate accuracy, customer service quality, documentation, procedural compliance, and use of internal knowledge resources.

10 days ago

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Help Desk Jobs in Elkridge, MD

Help Desk Analyst Solielcom

IT Help Desk Specialist Red Cell Partners

Tier I Service Desk Analyst (Help Desk Support Specialist I) The Mil Corp

Help Desk Specialist II CACI International Inc.

Help Desk Technician IntraFi

IT Help Desk Technician RMF Engineering, Inc

Help Desk Agent I Atlantic Automotive Corp.

Help Desk Analyst III IonQ Inc

Help Desk Analyst III IONQ

IT Help Desk Specialist Defcon Ai

Help Desk Technician Council on Foreign Relations

Full to Part Time Help Desk Technician (Baltimore City) Swift Staffing

Help Desk Specialist T-Rex Solutions LLC

Help Desk Support Technician Red Horse Corporation Ltd.

Help Desk Specialist JCS Solutions LLC

Help Desk Technician - Tier II - TS/SCI with Polygraph GD Information Technology

Help Desk Technical Support - Shift 11:00pm - 7:30am Friday - Tuesday - Secret or TS preferred General Dynamics Information Technology

Dataflow Sustainment Engineer 2 – Help Desk (Shift work) (Pipeline) Wyetech

Help Desk Specialist Brightview Senior Living LLC

Help Desk Quality Assurance Seasonal Analyst Maryland-National Capital Park And Planning Commission

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