IT SUPPORT & OPERATIONS SPECIALIST Calibre CPA GroupIT SUPPORT & OPERATIONS SPECIALISTBethesda, MD$60,000–$75,000 / yearThis position is responsible for supporting end users, maintaining technology systems, assisting with technology projects, and ensuring the reliable delivery of IT services throughout the organization. We are seeking an experienced IT Support & Operations Specialist to provide advanced technical support and operational assistance across the firm's multiple office locations and remote workforce.
Senior Project Support / Federal Travel Help Desk Specialist - NASA Goddard ASRC Federal Holding CompanySenior Project Support / Federal Travel Help Desk Specialist - NASA GoddardGreenbelt, MDRemoteThis position functions as a primary point of contact for travelers, travel arrangers, approving officials, and financial personnel by resolving complex travel issues, interpreting travel regulations, and providing expert guidance regarding authorizations, reservations, vouchers, reimbursements, and travel system functionality. Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Teams), Help Desk ticketing systems, Knowledge Management systems, Adobe Acrobat, SharePoint, and Virtual Meeting platforms.
NewHelp Desk Tech - MIDS - TS/SCI w. Polygraph GD Information TechnologyHelp Desk Tech - MIDS - TS/SCI w. PolygraphAnnapolis Junction, MarylandTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. Resolve technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems.
Help Desk Lead/CAB Manager ValidaTek IncHelp Desk Lead/CAB ManagerArlington, VASummary: We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee the operations of the help desk operations that supports a large DoD IT infrastructure program providing a common view for all enterprise-wide users. As the primary point of contact between the help desk and leadership, this manager will focus on customer service, performance, and optimization of processes to ensure end users have the support they need to be successful when utilizing the network.
Help Desk Tier II (DHA) Quadrant, Inc.Help Desk Tier II (DHA)Falls Church, VAExperience with IT and Help Desk technologies, to include Remedy, Heat, other ticketing systems, VPNs, remote and VMware tools, Office 13, Exchange, Active Directory, Windows 7 and 10, and knowledge of laptop technologies strongly preferred. Ensuring backup, recovery and data restoration from workstations for customers during upgrades or when a problem with the system is diagnosed.
Help Desk Specialist I (Copyright) Computer World Services CorpHelp Desk Specialist I (Copyright)Washington, DC$50,000–$59,000 / yearThis role requires strong communication, customer service skills, and the ability to follow established procedures for documenting issues, managing tickets, and coordinating with higher-tier personnel. Interacting with customers via telephone, email, and online forms to troubleshoot and resolve incidents involving networks, accounts, and IT services.
Help Desk Specialist I (Copyright) Computer World ServicesHelp Desk Specialist I (Copyright)Washington, District of Columbia$50,000–$59,000 / yearThis role requires strong communication, customer service skills, and the ability to follow established procedures for documenting issues, managing tickets, and coordinating with higher-tier personnel. Interacting with customers via telephone, email, and online forms to troubleshoot and resolve incidents involving networks, accounts, and IT services.
NewHelp Desk Lead Unison IncHelp Desk LeadTysons, VAUnison Software is seeking a Help Desk Lead to oversee day-to-day operations of the PRISM Help Desk and lead a cross-functional team of technical and functional experts supporting federal client programs. Trusted by over 200,000 federal employees and government contractors, our AI-infused software and deep domain expertise help contract shops, cost engineers, 1102s, program managers, and budgeting professionals cut through friction, keep compliance airtight, and sharpen decisions.
Service Desk Technician II Terrestris Global SolutionsService Desk Technician IIWashington, DCRemoteAs the Service Desk Technician II you will be a key person for the IT Technology Services contract, providing advanced Service Desk support by resolving workstation issues, managing accounts, maintaining secure configurations, developing support documentation, collaborating across IT teams, and recommending technology solutions that improve user productivity. You will: Perform all duties assigned to Level I Technicians, including user workstation support for desktops, laptops, 10Zig zero clients, and mobile thin clients.
Service Desk Technician West 4th StrategyService Desk TechnicianWashington, DCRemote$59,000–$81,000 / yearIn this role, you will perform all duties assigned to Level I Technicians and additionally assist in creating Knowledge Base articles, checklists, Service Level Agreements, procedures, and end-user training materials, collaborate with development staff to recreate issues in the test environment and with operations staff on configuration management through Windows Operating System Deployment, and evaluate user requirements and workflows to recommend appropriate information technology solutions. Experience with Microsoft Windows 11, Microsoft Server 2022, Microsoft Office M365 suite, Exchange with Outlook Client, Active Directory, SCCM, SCOM, ServiceNow Help Desk System, Windows Operating System Deployment (OSD), and SAP (basic knowledge of user management).
Service Desk Lead Jcd StaffingService Desk LeadWashington DC, District of ColumbiaCompensation: $105,000.00 per year JCD Staffing is a specialized staffing and consulting firm, focused on working with highly talented technical individuals to provide our clients with a unique, successful hiring experience. Stay updated on new technologies and industry trends to enhance help desk operations and user support.
Service Desk Manager GD Information TechnologyService Desk ManagerWashingtonAs a Service Desk Manager, you will ensure that today is safe and tomorrow is smarter by providing operational leadership, staff oversight, and service excellence within a ServiceNow-driven, classified support environment. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
IT Service Desk Supervisor Fawkes IDMIT Service Desk SupervisorWashington, DC$110,000–$130,000 / yearResponsibilities: Overseeing the day-to-day supervision of the firm’s Service Desk Analysts to provide quality customer service to all of the firm’s staff in support of the firm’s IT Service Desk. Providing support and maintenance of all computers and printers; ensuring timely resolution of issues (i.e., end-user application support and system issues are identified, prioritized and resolved).
Service Desk Technician (Day Shift) DecisionPoint | CortekService Desk Technician (Day Shift)Arlington, Virginia$19–$24 / hourFull timeOverview: DecisionPoint is seeking an experienced Service Desk Technician (Day Shift) to join our team supporting the Department of Homeland Security (DHS) Cybersecurity and Infrastructure Security Agency (CISA) Technology Operations Center (TOC) in Arlington, Virginia. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Seasonal Front Desk Host (Friendship Heights (5236 44th st N.W)--West End (1201 24th St N.W.)--Mount Vernon Triangle (400 K st N.W.) Varnish LaneSeasonal Front Desk Host (Friendship Heights (5236 44th st N.W)--West End (1201 24th St N.W.)--Mount Vernon Triangle (400 K st N.W.)Washington, dc, DC$18.50Founded in Washington DC, Varnish Lane has grown over the past decade into a beloved community destination known for our clean, waterless nail care services in a warm, home-like atmosphere. Our team is dedicated to elevating the nail care experience through thoughtful hospitality, meticulous cleanliness and a deep commitment to client and team wellbeing.
Front Desk Host- All Locations (Wednesday-Friday 2-7pm) Saturday (Flexible 8:30am-6pm) Varnish LaneFront Desk Host- All Locations (Wednesday-Friday 2-7pm) Saturday (Flexible 8:30am-6pm)Washington, dc, DC$18.50Founded in Washington DC, Varnish Lane has grown over the past decade into a beloved community destination known for our clean, waterless nail care services in a warm, home-like atmosphere. Our team is dedicated to elevating the nail care experience through thoughtful hospitality, meticulous cleanliness and a deep commitment to client and team wellbeing.
Front Desk Host ( Seasonal Part-time October 2026-January 2027) Varnish LaneFront Desk Host ( Seasonal Part-time October 2026-January 2027)Washington, dc, DC$18Founded in Washington DC, Varnish Lane has grown over the past decade into a beloved community destination known for our clean, waterless nail care services in a warm, home-like atmosphere. Our team is dedicated to elevating the nail care experience through thoughtful hospitality, meticulous cleanliness and a deep commitment to client and team wellbeing.
Front Desk Host Varnish LaneFront Desk HostWashington, dc, DC$18Founded in Washington DC, Varnish Lane has grown over the past decade into a beloved community destination known for our clean, waterless nail care services in a warm, home-like atmosphere. Our team is dedicated to elevating the nail care experience through thoughtful hospitality, meticulous cleanliness and a deep commitment to client and team wellbeing.
Patient Service/Front Desk Coordinator Part Time MyEyeDr IncPatient Service/Front Desk Coordinator Part TimeGermantown, MD$17.15–$20.15 / hourOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
Patient Service/Front Desk Coordinator MyEyeDr IncPatient Service/Front Desk CoordinatorHanover, MD$17.15–$20.15 / hourOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.