IT Help Desk Technician (MS Windows Network) LNK International, Inc.IT Help Desk Technician (MS Windows Network)Hauppauge, NYThis role is responsible for installing, configuring, maintaining, and supporting desktop systems, laptops, printers, mobile devices, and network connectivity. From our lab chemists who consistently test every batch of product, our production workers who take genuine pride in their work, to our customer service representatives who are dedicated to serving our business.
IT Help Desk Support - Level I K2 StaffingIT Help Desk Support - Level INorth Nassau, New YorkA successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor specific hardware and software. Qualifications & Requirements 2+ years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk; IT user support
Help Desk Support Specialist Skidmore CollegeHelp Desk Support SpecialistSaratoga Springs, NY$23–$25 / hourThis includes referring major problems to other IT staff, recording relevant information, logging unresolved calls and emails into the Help Desk ticket system, and assigning tickets to IT staff based on organizational guidelines. These include diagnosing problems and troubleshooting the latest Windows and Macintosh Operating Systems and related hardware, Smartphones and Tablets (iOS, Android), and productivity suites, such as Microsoft Office.
NewRemote Help Desk Support Specialist Qureos IncRemote Help Desk Support SpecialistNew York, New YorkRemote$32–$35 / hourRemote Control Solutions (RCS) is a leading innovator in the access control industry, specialising in high-quality transmitters, receivers, and accessories for automatic gates and doors. The ideal candidate will be the first point of contact for our clients, providing exceptional technical support and ensuring a seamless customer experience.
Temporary Help Desk Technician redShift Recruiting, LLCTemporary Help Desk TechnicianSchenectady, NYThe Help Desk Technician will assist with computer deployments, hardware and software installation, troubleshooting, inventory management, and a variety of technology projects. Configure, image, deploy, and update desktop computers, laptops, Chromebooks, tablets, and other technology devices.
Help Desk Specialist EmergeHelp Desk SpecialistTarrytown, NY$25–$30 / hourYou are highly proficient in troubleshooting end user computer, mobile device, and occasionally A/V issues, including hardware, software, network, and environmental support on macOS, Windows, and iOS/iPadOS platforms. Assist with new user, computer, and iPhone/iPad setups and printer support — including ongoing maintenance and or movement of monitors, docking stations, phones, and printers for office desk moves.
NewHelp Desk Support Specialist - IT Department - Provisional RB# 26-015 Buffalo Public SchoolsHelp Desk Support Specialist - IT Department - Provisional RB# 26-015Buffalo, NY$46,493–$53,584 / yearProvides customers with first-level diagnosis and troubleshooting of computer problems relating to software packages, basic hardware issues, word processing spreadsheets, accounting systems and specific applications. The Help Desk Support Specialist works with the department's various computer systems, database, hardware, software, etc. and must be familiar with the personnel and their functions for problem referral.
Help Desk Tech II - 2nd Shift, M-F Albany Medical CenterHelp Desk Tech II - 2nd Shift, M-FAlbany, NY$49,763–$69,668 / yearThe Help Desk Tech will assess the nature of problems and resolve basic support issues over the phone, utilizing remote access and all provided technical utilities, scripts and documentation. This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes.
Help Desk Administrator Genting New YorkHelp Desk AdministratorNew YorkPerform help desk ticket intake and triage, ensuring incidents and service requests are logged accurately, categorized correctly, prioritized appropriately, and routed to the correct support teams. This role is responsible for help desk ticket intake, triage, first-touch technical support, and coordination of user provisioning activities, while ensuring accurate documentation and adherence to service level agreements (SLAs).
Help Desk Technician redShift Recruiting, LLCHelp Desk TechnicianAlbany, NYYou'll be the first point of contact for clients experiencing technical issues, handling everything from password resets to basic hardware and software troubleshooting. Our client is a growing managed IT services provider looking for a Level 1 Technical Support Specialist to join their team near Albany, NY.
IT Help Desk Support / System Administrator Grit PPOIT Help Desk Support / System AdministratorCroton-on-Hudson, NYOur goal is to help businesses magnify their value, increase conversion rates on leads and new business, retain current customers, and gain a competitive advantage while lowering operational costs. Grit - Pest Process Outsourcing is a United States-based BPO company that focuses on the pest industry, including Pest Control, Tree & Lawn Management, and Wildlife Management companies.
Help Desk Analyst- Top Secret Clearance Required IMG Information Management Group, Inc.Help Desk Analyst- Top Secret Clearance RequiredSchenectady, New York$25–$36 / hourFull timeIT help desk/call center experience, minimum required years can vary depending on highest degree level: High school diploma + 7 years. They will also address root causes of technical incidents which may require specialized entities to resolve and remain familiar with and the ability to support older technologies.
NewInformation Technology Help Desk Technician Elevate Technology GroupInformation Technology Help Desk TechnicianNew York, NY$65,000–$75,000 / yearResponsibilities:Provide day-to-day IT support across users, devices and internal systemsSupport Microsoft 365, SaaS platforms and user access managementSupport employees with AI tools including ChatGPT, Claude, Microsoft Copilot and GeminiIdentify repetitive tasks and operational inefficiencies that could benefit from automation or AI solutionsWork closely with the Data & AI Engineering team on process improvement initiativesSupport onboarding/offboarding, device setup and license managementMaintain internal documentation, knowledge articles and user guidanceRequirements:Previous experience (2+ years) within IT Support, Helpdesk or End User SupportExperience supporting Microsoft 365 environmentsStrong communication skills and confidence supporting non-technical usersInterest in AI tools and emerging technologyComfortable working across both support and project-focused workStrong troubleshooting and problem-solving abilityExposure to ChatGPT, Claude, Microsoft Copilot or similar AI toolsExperience with Okta, Google Workspace or modern SaaS environmentsExposure to automation tools such as Power Automate, Zapier or n8nWhy apply? Keywords:IT Support, Helpdesk Technician, IT Helpdesk, Service Desk, Desktop Support, End User Support, Technical Support, Microsoft 365, Office 365, Entra ID, Azure AD, SaaS Support, Okta, Google Workspace, Windows Support, Device Management, User Support, AI Tools, ChatGPT, Claude AI, Microsoft Copilot#J-18808-Ljbffr.
ITS Help Desk Student Representative Pace UniversityITS Help Desk Student RepresentativeNYThe ITS Help Desk Student Representative's primary job functions will be performed in the ITS Help Desk and 311 Call Center and will involve providing great customer service and technical support to end-users, as well as helping to maintain designated ITS computer labs/classrooms and related equipment, and performing other office and administrative functions as requested. Student must possess general computing skills, basic troubleshooting methodology, proficiency in the Microsoft Office Suite, Microsoft Windows and Mac O/S, strong communication and customer service ethic/skills, and the ability to act efficiently, independently or unsupervised in a busy work environment.
Help Desk Specialist 1 Community Bank, N.A.Help Desk Specialist 1Syracuse, NYMaintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.
IT Help Desk Tier 1 SiepeIT Help Desk Tier 1New York City, New YorkIn-Office Perks & Culture - Daily meal delivery allowance when working from the office - Monthly Celebrations and Quarterly Offsite Events - Annual Holiday Party to celebrate milestones and build team connection - A vibrant, inclusive office culture that blends fun with purpose We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Work with our IT Infrastructure, Implementation, Relationship Management, and Service Desk teams supporting our client both as front-line Service Desk support, dedicated onsite support, and on implementation projects.
NewHelp Desk Analyst Tier 1 Support Nesco Resource, LLCHelp Desk Analyst Tier 1 SupportScotia, NY$60,000–$85,000 / yearThis position involves frequent interaction with employees across multiple departments and requires effective management of service requests through a ticketing system while delivering timely, professional technical support. Primary Responsibilities Provide first-level technical support for issues related to computers, software, hardware, phones, peripherals, wireless devices, A/V equipment, and other technology systems.
Analyst, Help Desk Level I (Syracuse, NY) DUMAC Business Systems IncAnalyst, Help Desk Level I (Syracuse, NY)NY$17–$20 / hourAs a Help Desk Analyst, you will work directly with customers over the phone & email to coordinate and complete the implementation and support of cutting-edge and legacy vertical applications in point-of-sale technology; ensuring all facets of system (hardware, software, networking, etc.) are functioning prior to turning system over to the training team. Ability to set up and configure various types of point-of-sale and computer systems by setting parameters in the software; thorough testing and debugging of the parameter settings.
Help Desk Technician The Arc of Chemung-SchuylerHelp Desk TechnicianElmira, NY$19–$21.85 / hourFull timeIf you're looking for meaningful work that makes a real difference in people's lives, join us today to unlock your potential for growth and fulfillment in the Human Services field. You will have the opportunity to train colleagues on troubleshooting methods, assist new employees in accessing computer accounts, and update training manuals for software and hardware.
Help Desk Technician Empire Merchants MetroHelp Desk TechnicianAstoria, New YorkThe position will encompass dynamic responsibilities, including support of existing systems, laptops, desktops, iPads, end-user applications, phones (virtual and physical), and Office 365. While performing the duties of this job, the employee is regularly exposed to a normal business office environment and is occasionally exposed to work near moving mechanical parts and high precarious locations.
Help Desk Support - On Site External Community Memorial HospitalHelp Desk Support - On SiteHamilton, New YorkKnowledge Management: Create and maintain a knowledge base of solutions for technical problems and update documentation for service delivery. Customer Service: Strong customer service skills to interact professionally and efficiently with users, providing clear guidance and support.
Mathematics Data Analytics Help Desk Work Study Union CollegeMathematics Data Analytics Help Desk Work StudySchenectady, New YorkCSC233 Data Analytics, CSC321 Machine Learning, ENS215 Exploring Environmental Data, ECO134 Data Visualization, ECO364 Business Analytics, STA364 Big Data Analytics) or relevant personal experience. Provide support to students, staff and faculty with problems and challenges that require data analytical approaches, including code, analysis, data acquisition and visualization.
IT Help Desk Wellington Steele & AssociatesIT Help DeskRochesterThey operate at scale, supporting customers and partners worldwide, and are known for investing in innovation, quality, and long-term growth. Seeking a reliable, customer-focused IT Help Desk Technician to support end users across a growing environment.
NewIT Help Desk Specialist Revel StaffingIT Help Desk SpecialistSaratoga Springs, New YorkThis role supports internal users with common technology issues, including account access, EMR/EHR systems, healthcare applications, email, VPN, connectivity, and basic hardware/software troubleshooting. Provide first-level technical support for common IT issues, including password resets, account lockouts, EMR/EHR access issues, healthcare application support, VPN, email, connectivity, software, and basic hardware problems.
Help Desk Technician Herbert Smith Freehills Kramer LLPHelp Desk TechnicianNew York, NY$70,000–$80,000 / yearFamiliarity with the following applications such as DUO 2FA, MS Authenticator, Citrix and Cisco VPN connectivity, Azure, Entra, Exchange Online, Intune, iManage, Mimecast, CyberArk, Service Now ticketing system, Zoom and Teams. Individuals in this role must possess strong editing skills with MS Word with document scrubbing, repair and recovery, as well as the ability to style, format, print, and store documents in a document management system.
IT Technician / Network Administrator / Help Desk Technician Logical ProsIT Technician / Network Administrator / Help Desk TechnicianBrentwood, New YorkLogical, LLC, a growing IT consulting company with Christian values, is seeking proactive IT Consultant/Network Administrator/Help Desk Technicians to join our dedicated team. Some knowledgeable of Microsoft Exchange and Microsoft 365, Active Directory, some Microsoft SQL Server, FTP protocols, QuickBooks and other misc./common software programs.
Store Systems Help Desk Specialist Kinney DrugsStore Systems Help Desk SpecialistGouverneur, New York$17–$18 / hourFull timeProvide help desk phone support for pharmacy and point of sale systems, in-store PC’s, handheld units, networking, and phones. This interaction will be through a variety of means including but not limited to telephone, e-mail, fax, store mail, US mail, or in person.
Help Desk Specialist 1 Community Financial System, Inc.Help Desk Specialist 1Syracuse, New YorkFull timeBeyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner.
Senior Help Desk Technician Contact Government Services LLCSenior Help Desk TechnicianNYSkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
Senior Help Desk Technician II Contact Government Services LLCSenior Help Desk Technician IINYSkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
NewHelp Desk Technician CB20, Inc.Help Desk TechnicianSchenectady, NYWe partner with the world's leading hardware and software companies to deliver end-to-end consulting, implementation and managed services across the U.S. With world-class engineering talent and 30+ years of experience cb20 delivers confidence, security, a true sense of control and the highest- quality, end-to-end customer experience in the business. A Help Desk Technician applies basic diagnostic techniques to identify problems, investigate causes, recommend solutions to correct common failures, and escalate complex problems when required.
Help Desk Analyst Eleven RecruitingHelp Desk AnalystNew York, NY$60,000–$95,000 / yearWe listen and act as advisors for our candidates on how they can best add value, find interesting projects, and pave a path for career advancement. Experience supporting users in a fast-paced environment with white glove service in person and over the phone.
NewOnsite Help Desk Specialist - Enterprise IT Rollout SystemsOnsite Help Desk Specialist - Enterprise ITBrooklyn, NY$66,560–$85,280 / yearRollout Systems LLC. is seeking a motivated Help Desk Specialist to provide onsite support for enterprise IT to our War-fighter customer. The compensation range is $66,560 to $85,280 annually, depending on experience and location.#J-18808-Ljbffr.
NewHelp Desk Technician AkkodisHelp Desk TechnicianNew York, NYRemote$17–$18 / hourTroubleshoot hardware and software problems and assist with user access and account management, with some customer service interaction. OverviewAkkodis is seeking a Help Desk Analyst for a contract-to-hire job with a 100% remote opportunity.
IT Help Desk Technicians Nesco Resource, LLCIT Help Desk TechniciansAlbany, NY$25–$30 / hourAs the IT Help Desk Technician, you would : Respond to incoming inquiries, assess problems and issues with IT equipment and applications, and help resolve these issues via phone or ticketing system; Perform daily, end-of-month, end-of-quarter and year-end computer operations tasks; Deploy, troubleshoot and/or configure endpoints, peripherals and banking equipment; Monitor systems and report exceptions and status to appropriate technology owner; Perform preventative maintenance routines, backups and alternate computer operations testing; Transfer data files and reports into a predefined repository; Create and maintain computer operations checklists and workflow diagrams. Reputable, long-standing, and well-regarded local financial institution, with Community at the heart of its mission, is seeking several IT Help Desk Technicians to join their team.
Help Desk Technician SeaComm Federal Credit UnionHelp Desk TechnicianNY$17–$19 / hourPerform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications, install anti-virus software, perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals. Apply diagnostic utilities to aid in troubleshooting, access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution, identify and learn appropriate software and hardware used and supported by the organization.
NewHelp Desk Technician - Fast-Paced IT Support Access OneHelp Desk Technician - Fast-Paced IT SupportNew York, NY$16–$17 / hourAccess One, Inc is seeking an Associate Help Desk Technician based in Phoenix, AZ to support inbound calls and manage technical issues across customer environments. As part of a dynamic team, you will provide exceptional customer service while maintaining communication with clients and resolving IT-related requests.
Help Desk Dispatcher Mavis Tire SupplyHelp Desk DispatcherWhite Plains, NYFull timeExceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. We also will endeavor to provide reasonable accommodation for a job applicant's or an employee's sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws.
Help Desk Analyst KravetHelp Desk AnalystWoodbury, New YorkNetworking Support: Perform troubleshooting of local area networks (LAN), wide area networks (WAN), Wi-Fi, and VPN connections at the facility and across showroom locations. The ideal candidate will ensure the reliable operation of the Woodbury office and showrooms' PCs, operating systems, and network connectivity, while also taking ownership of ERP support coordination and third-party vendor relationships.
NewRemote L1 Help Desk Technician - Fast-Paced IT Support MVP Network ConsultingRemote L1 Help Desk Technician - Fast-Paced IT SupportBuffalo, NYRemoteThe successful candidate will provide level 1 technical support to partners, manage service tickets, and perform maintenance across various computer systems. A college degree in IT or Computer Science is preferred, alongside proficiency in Microsoft products and basic IT skills.
NewIT Help Desk Specialist Wellspring AdvisorsNew York, NYIT Help Desk SpecialistNew York, NY$18–$22 / hourA philanthropic consulting firm is seeking a Help Desk consultant in New York, NY, to provide comprehensive technological support to staff. Candidates should have a college degree in IT-related fields, customer service skills, and experience with Microsoft environments.
NewHelp Desk Technician - SUNY Morrisville Suny MorrisvilleHelp Desk Technician - SUNY MorrisvilleMorrisville, NY$45,500–$50,000 / yearLocation: Morrisville, NY Category: Administrative and Professional Staff Job Type: Full-time Posted On: Tue Jul 21 2026 Job Description: Campus Title: Help Desk Technician. Professional Rank and Salary Range: SL-1 $45,500 - $50,000, dependent on experience.
Store Systems Help Desk Specialist KPH Healthcare ServicesStore Systems Help Desk SpecialistGouverneur, New York$17–$18 / hourFull timeProvide help desk phone support for pharmacy and point of sale systems, in-store PC’s, handheld units, networking, and phones. This interaction will be through a variety of means including but not limited to telephone, e-mail, fax, store mail, US mail, or in person.
NewIT Help Desk Technician Konrad Group Inc.IT Help Desk TechnicianNew York, NY$60,000–$80,000 / yearAs an IT Help Desk Technician you''ll be responsible for managing level 1 support tickets as well as facilitating new hire hardware deployment. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world.
IT Help Desk Technician Mavis Tire Supply LLCIT Help Desk TechnicianWhite Plains, NYExceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. We also will endeavor to provide reasonable accommodation for a job applicants or an employees sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws.
NewRemote Help Desk Technician: Legal IT Support Local First ArizonaRemote Help Desk Technician: Legal IT SupportNew York, NYRemote$50,000–$80,000 / yearThe ideal candidate should have at least one year of experience in a law firm setting and possess strong technical support skills. Local First Arizona is looking for a Help Desk Technician to provide remote IT support for a prominent global law firm.
NewInformation Technology Help Desk Manager SolidifiInformation Technology Help Desk ManagerBuffalo, NYEnabling Technologies SupportEnsure the helpdesk team provides effective support for the organization's enabling technologies, including:Cisco Cloud callingTicketing and ITSM platformManage and maintain the helpdesk knowledge base and end‑user self‑service portal to ensure accuracy and usability. Our platform combines proprietary technology and network management capabilities with tens of thousands of independent qualified field professionals to create an efficient marketplace for the provision of mortgage lending services.
Help Desk Manager Upward HealthHelp Desk ManagerHauppauge, New YorkThis role combines people leadership, operational management, and technical expertise to ensure a seamless technology experience for Upward Health’s clinical and corporate teams across the United States. The Help Desk Manager is a key leader within the Upward Health Technology Department, responsible for ensuring high quality of work for the Upward Health Helpdesk and associated personnel.
Help Desk IT Team Lead SchumacherHelp Desk IT Team LeadNew YorkYou’ll manage a small team of IT Support Specialists, handle escalations, and partner with business stakeholders to improve employee experience and ensure timely, effective support across the organization. Our portfolio of products is broad, but they are united by a passion for design, a thirst for what is next an appreciation for what’s come before, and a drive to make our products with enormous care and attention to detail.
Help Desk IT Team Lead F. Schumacher & Co.Help Desk IT Team LeadNew York, NY$95,000–$115,000 / yearYou'll manage a small team of IT Support Specialists, handle escalations, and partner with business stakeholders to improve employee experience and ensure timely, effective support across the organization. Our portfolio of products is broad, but they are united by a passion for design, a thirst for what is next an appreciation for what's come before, and a drive to make our products with enormous care and attention to detail.