Temporary Help Desk Technician redShift Recruiting, LLCTemporary Help Desk TechnicianSchenectady, NYThe Help Desk Technician will assist with computer deployments, hardware and software installation, troubleshooting, inventory management, and a variety of technology projects. Configure, image, deploy, and update desktop computers, laptops, Chromebooks, tablets, and other technology devices.
Help Desk Technician The Arc of Chemung-SchuylerHelp Desk TechnicianElmira, NY$19–$21.85 / hourFull timeIf you're looking for meaningful work that makes a real difference in people's lives, join us today to unlock your potential for growth and fulfillment in the Human Services field. You will have the opportunity to train colleagues on troubleshooting methods, assist new employees in accessing computer accounts, and update training manuals for software and hardware.
IT Help Desk Technician (MS Windows Network) LNK International, Inc.IT Help Desk Technician (MS Windows Network)Hauppauge, NYThis role is responsible for installing, configuring, maintaining, and supporting desktop systems, laptops, printers, mobile devices, and network connectivity. From our lab chemists who consistently test every batch of product, our production workers who take genuine pride in their work, to our customer service representatives who are dedicated to serving our business.
Help Desk Technician redShift Recruiting, LLCHelp Desk TechnicianAlbany, NYYou'll be the first point of contact for clients experiencing technical issues, handling everything from password resets to basic hardware and software troubleshooting. Our client is a growing managed IT services provider looking for a Level 1 Technical Support Specialist to join their team near Albany, NY.
IT Technician / Network Administrator / Help Desk Technician Logical ProsIT Technician / Network Administrator / Help Desk TechnicianBrentwood, New YorkLogical, LLC, a growing IT consulting company with Christian values, is seeking proactive IT Consultant/Network Administrator/Help Desk Technicians to join our dedicated team. Some knowledgeable of Microsoft Exchange and Microsoft 365, Active Directory, some Microsoft SQL Server, FTP protocols, QuickBooks and other misc./common software programs.
Senior Help Desk Technician II Contact Government Services LLCSenior Help Desk Technician IINYSkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
NewHelp Desk Technician - Fast-Paced IT Support Access OneHelp Desk Technician - Fast-Paced IT SupportNew York, NY$16–$17 / hourAccess One, Inc is seeking an Associate Help Desk Technician based in Phoenix, AZ to support inbound calls and manage technical issues across customer environments. As part of a dynamic team, you will provide exceptional customer service while maintaining communication with clients and resolving IT-related requests.
IT Help Desk Technicians Nesco Resource, LLCIT Help Desk TechniciansAlbany, NY$25–$30 / hourAs the IT Help Desk Technician, you would : Respond to incoming inquiries, assess problems and issues with IT equipment and applications, and help resolve these issues via phone or ticketing system; Perform daily, end-of-month, end-of-quarter and year-end computer operations tasks; Deploy, troubleshoot and/or configure endpoints, peripherals and banking equipment; Monitor systems and report exceptions and status to appropriate technology owner; Perform preventative maintenance routines, backups and alternate computer operations testing; Transfer data files and reports into a predefined repository; Create and maintain computer operations checklists and workflow diagrams. Reputable, long-standing, and well-regarded local financial institution, with Community at the heart of its mission, is seeking several IT Help Desk Technicians to join their team.
NewHelp Desk Technician CB20, Inc.Help Desk TechnicianSchenectady, NYWe partner with the world's leading hardware and software companies to deliver end-to-end consulting, implementation and managed services across the U.S. With world-class engineering talent and 30+ years of experience cb20 delivers confidence, security, a true sense of control and the highest- quality, end-to-end customer experience in the business. A Help Desk Technician applies basic diagnostic techniques to identify problems, investigate causes, recommend solutions to correct common failures, and escalate complex problems when required.
IT Help Desk Technician Mavis Tire Supply LLCIT Help Desk TechnicianWhite Plains, NYExceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. We also will endeavor to provide reasonable accommodation for a job applicants or an employees sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws.
NewInformation Technology Help Desk Technician Elevate Technology GroupInformation Technology Help Desk TechnicianNew York, NY$65,000–$75,000 / yearResponsibilities:Provide day-to-day IT support across users, devices and internal systemsSupport Microsoft 365, SaaS platforms and user access managementSupport employees with AI tools including ChatGPT, Claude, Microsoft Copilot and GeminiIdentify repetitive tasks and operational inefficiencies that could benefit from automation or AI solutionsWork closely with the Data & AI Engineering team on process improvement initiativesSupport onboarding/offboarding, device setup and license managementMaintain internal documentation, knowledge articles and user guidanceRequirements:Previous experience (2+ years) within IT Support, Helpdesk or End User SupportExperience supporting Microsoft 365 environmentsStrong communication skills and confidence supporting non-technical usersInterest in AI tools and emerging technologyComfortable working across both support and project-focused workStrong troubleshooting and problem-solving abilityExposure to ChatGPT, Claude, Microsoft Copilot or similar AI toolsExperience with Okta, Google Workspace or modern SaaS environmentsExposure to automation tools such as Power Automate, Zapier or n8nWhy apply? Keywords:IT Support, Helpdesk Technician, IT Helpdesk, Service Desk, Desktop Support, End User Support, Technical Support, Microsoft 365, Office 365, Entra ID, Azure AD, SaaS Support, Okta, Google Workspace, Windows Support, Device Management, User Support, AI Tools, ChatGPT, Claude AI, Microsoft Copilot#J-18808-Ljbffr.
Help Desk Technician Empire Merchants MetroHelp Desk TechnicianAstoria, New YorkThe position will encompass dynamic responsibilities, including support of existing systems, laptops, desktops, iPads, end-user applications, phones (virtual and physical), and Office 365. While performing the duties of this job, the employee is regularly exposed to a normal business office environment and is occasionally exposed to work near moving mechanical parts and high precarious locations.
NewIT Help Desk Technician Konrad Group Inc.IT Help Desk TechnicianNew York, NY$60,000–$80,000 / yearAs an IT Help Desk Technician you''ll be responsible for managing level 1 support tickets as well as facilitating new hire hardware deployment. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world.
Senior Help Desk Technician Contact Government Services LLCSenior Help Desk TechnicianNYSkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
Help Desk Technician Herbert Smith Freehills Kramer LLPHelp Desk TechnicianNew York, NY$70,000–$80,000 / yearFamiliarity with the following applications such as DUO 2FA, MS Authenticator, Citrix and Cisco VPN connectivity, Azure, Entra, Exchange Online, Intune, iManage, Mimecast, CyberArk, Service Now ticketing system, Zoom and Teams. Individuals in this role must possess strong editing skills with MS Word with document scrubbing, repair and recovery, as well as the ability to style, format, print, and store documents in a document management system.
NewHelp Desk Technician - SUNY Morrisville Suny MorrisvilleHelp Desk Technician - SUNY MorrisvilleMorrisville, NY$45,500–$50,000 / yearLocation: Morrisville, NY Category: Administrative and Professional Staff Job Type: Full-time Posted On: Tue Jul 21 2026 Job Description: Campus Title: Help Desk Technician. Professional Rank and Salary Range: SL-1 $45,500 - $50,000, dependent on experience.
NewRemote Help Desk Technician: Legal IT Support Local First ArizonaRemote Help Desk Technician: Legal IT SupportNew York, NYRemote$50,000–$80,000 / yearThe ideal candidate should have at least one year of experience in a law firm setting and possess strong technical support skills. Local First Arizona is looking for a Help Desk Technician to provide remote IT support for a prominent global law firm.
NewRemote L1 Help Desk Technician - Fast-Paced IT Support MVP Network ConsultingRemote L1 Help Desk Technician - Fast-Paced IT SupportBuffalo, NYRemoteThe successful candidate will provide level 1 technical support to partners, manage service tickets, and perform maintenance across various computer systems. A college degree in IT or Computer Science is preferred, alongside proficiency in Microsoft products and basic IT skills.
NewHelp Desk Technician AkkodisHelp Desk TechnicianNew York, NYRemote$17–$18 / hourTroubleshoot hardware and software problems and assist with user access and account management, with some customer service interaction. OverviewAkkodis is seeking a Help Desk Analyst for a contract-to-hire job with a 100% remote opportunity.
Help Desk Technician SeaComm Federal Credit UnionHelp Desk TechnicianNY$17–$19 / hourPerform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications, install anti-virus software, perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals. Apply diagnostic utilities to aid in troubleshooting, access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution, identify and learn appropriate software and hardware used and supported by the organization.
NewMedia Center / Help Desk Technician (Full-Time, 12 Months) NORTHWEST INDIAN COLLEGE FOUNDATIONMedia Center / Help Desk Technician (Full-Time, 12 Months)NY
Help Desk Technician Herbert Smith FreehillsHelp Desk TechnicianNew YorkThe firm is committed to creating and maintaining a workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. Permanent Contract We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives.
Help Desk Specialist 1 Community Bank, N.A.Help Desk Specialist 1Syracuse, NYMaintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.
IT Help Desk Support - Level I K2 StaffingIT Help Desk Support - Level INorth Nassau, New YorkA successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor specific hardware and software. Qualifications & Requirements 2+ years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk; IT user support
Help Desk Specialist 1 Community Financial System, Inc.Help Desk Specialist 1Syracuse, New YorkFull timeBeyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner.
IT Help Desk Wellington Steele & AssociatesIT Help DeskRochesterThey operate at scale, supporting customers and partners worldwide, and are known for investing in innovation, quality, and long-term growth. Seeking a reliable, customer-focused IT Help Desk Technician to support end users across a growing environment.
NewHelp Desk Support Specialist - IT Department - Provisional RB# 26-015 Buffalo Public SchoolsHelp Desk Support Specialist - IT Department - Provisional RB# 26-015Buffalo, NY$46,493–$53,584 / yearProvides customers with first-level diagnosis and troubleshooting of computer problems relating to software packages, basic hardware issues, word processing spreadsheets, accounting systems and specific applications. The Help Desk Support Specialist works with the department's various computer systems, database, hardware, software, etc. and must be familiar with the personnel and their functions for problem referral.
Analyst, Help Desk Level I (Syracuse, NY) DUMAC Business Systems IncAnalyst, Help Desk Level I (Syracuse, NY)NY$17–$20 / hourAs a Help Desk Analyst, you will work directly with customers over the phone & email to coordinate and complete the implementation and support of cutting-edge and legacy vertical applications in point-of-sale technology; ensuring all facets of system (hardware, software, networking, etc.) are functioning prior to turning system over to the training team. Ability to set up and configure various types of point-of-sale and computer systems by setting parameters in the software; thorough testing and debugging of the parameter settings.
Help Desk Dispatcher Mavis Tire SupplyHelp Desk DispatcherWhite Plains, NYFull timeExceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. We also will endeavor to provide reasonable accommodation for a job applicant's or an employee's sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws.
Help Desk Specialist EmergeHelp Desk SpecialistTarrytown, NY$25–$30 / hourYou are highly proficient in troubleshooting end user computer, mobile device, and occasionally A/V issues, including hardware, software, network, and environmental support on macOS, Windows, and iOS/iPadOS platforms. Assist with new user, computer, and iPhone/iPad setups and printer support — including ongoing maintenance and or movement of monitors, docking stations, phones, and printers for office desk moves.
NewRemote Help Desk Support Specialist Qureos IncRemote Help Desk Support SpecialistNew York, New YorkRemote$32–$35 / hourRemote Control Solutions (RCS) is a leading innovator in the access control industry, specialising in high-quality transmitters, receivers, and accessories for automatic gates and doors. The ideal candidate will be the first point of contact for our clients, providing exceptional technical support and ensuring a seamless customer experience.
Temporary IT Service Desk Technician NOCO Energy CorpTemporary IT Service Desk TechnicianTonawanda, NY$24–$28 / hourUser management, including on-boarding and off-boarding, lifecycle account management including password resets, account unlocks, access management, software licensing, Active Directory changes. This role requires collaboration with internal teams and vendors to ensure timely resolution of user incidents and requests while helping employees remain productive and connected.
Help Desk Support Specialist Skidmore CollegeHelp Desk Support SpecialistSaratoga Springs, NY$23–$25 / hourThis includes referring major problems to other IT staff, recording relevant information, logging unresolved calls and emails into the Help Desk ticket system, and assigning tickets to IT staff based on organizational guidelines. These include diagnosing problems and troubleshooting the latest Windows and Macintosh Operating Systems and related hardware, Smartphones and Tablets (iOS, Android), and productivity suites, such as Microsoft Office.
Help Desk Support - On Site External Community Memorial HospitalHelp Desk Support - On SiteHamilton, New YorkKnowledge Management: Create and maintain a knowledge base of solutions for technical problems and update documentation for service delivery. Customer Service: Strong customer service skills to interact professionally and efficiently with users, providing clear guidance and support.
IT Help Desk Support / System Administrator Grit PPOIT Help Desk Support / System AdministratorCroton-on-Hudson, NYOur goal is to help businesses magnify their value, increase conversion rates on leads and new business, retain current customers, and gain a competitive advantage while lowering operational costs. Grit - Pest Process Outsourcing is a United States-based BPO company that focuses on the pest industry, including Pest Control, Tree & Lawn Management, and Wildlife Management companies.
Service Desk Technician - 3617268 Lighthouse Technology ServicesService Desk Technician - 3617268Buffalo, NY$27–$29 / hourExperience supporting business applications such as Microsoft Dynamics D365, Microsoft Dynamics NAV, Epicor P21, Service Titan, Zoho, or QBO (preferred but not required). Provide exceptional front-line technical support to internal employees through face-to-face interactions, phone support, and ticketing system management.
Service Desk Manager Solarus Technologies IncService Desk ManagerNew York, New York$85,000–$115,000We’re a growing, values-driven Managed Services Provider based in Midtown Manhattan, and we’re looking for an experienced Service Desk Manager to lead one of the most critical functions in our company. This role isn’t about keeping the lights on — it’s about building a high-performing team, delivering consistently excellent client experiences, and helping shape how Solarus scales.
NewIT Service Desk Supervisor - On-Site & Global Lead Arnold Magnetic TechnologiesIT Service Desk Supervisor - On-Site & Global LeadRochester, NYThis role involves overseeing daily operations of the IT service desk, managing a team of remote technicians, and providing hands-on support for end-users. The ideal candidate will have a Bachelor's degree in IT and 3–6 years of experience in a service desk environment, focusing on ticket management and troubleshooting.
NewLevel I Service Desk Intern Gutchess Lumber Co IncLevel I Service Desk InternCortland, NY$16–$20 / hourThis includes receiving, prioritizing, documenting, and actively resolving end-user help requests and escalating incidents when considered appropriate and necessary to maintain IT Business expectations. Provide first contact support of incoming requests to the service desk via telephone, web portal, email, and chat to ensure courteous, timely, and effective resolution of end-user issues.
Patient Service/Front Desk Coordinator MyEyeDr.Patient Service/Front Desk CoordinatorDepew, NY$16–$21 / hourFull timeOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.
NewPatient Service/Front Desk Coordinator Part Time MyEyeDr.Patient Service/Front Desk Coordinator Part TimeYonkers, NY$16–$21 / hourPart timeOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
Service Desk Engineer (Hybrid – Remote + Onsite Support) Lincoln ITService Desk Engineer (Hybrid – Remote + Onsite Support)NYRemoteFull timeLincolnIT is seeking a high-performing Service Desk Engineer to support our Managed Services team in a hybrid role combining remote service desk responsibilities with onsite desktop support coverage at one of our key client locations, in the Bronx. Provide support for end-user and resident-facing technology, including: TVs, phones, mobile devices, and WiFi connectivity.
Patient Service/Front Desk Coordinator MyEyeDr IncPatient Service/Front Desk CoordinatorMassapequa, NY$16–$21 / hourOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.
Patient Service/Front Desk Coordinator Part Time MyEyeDr IncPatient Service/Front Desk Coordinator Part TimePlainview, NY$16–$21 / hourYou Will: • Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience • Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments • Assist in appointment confirmations and patient outreach in partnership with Doctor availability • Be a multitasker by managing multiple phone lines, greeting patients and walk-ins, scheduling appointments and assisting office staff duties as needed • Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs) • Collaborate with doctor(s) and team members to provide seamless patient experience. About You: • Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks • Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff • Flexible, nimble and agile mindset with the ability to wear multiple hats • Friendly, caring, and patient-centric person who thrives in a fast-paced environment • Team player who is willing to collaborate to provide the best patient experience • Computer Savvy with excellent oral and written communication skills • Professional attitude and ability to problem solve and respond to patient service requests.
Senior Service Desk Agent Computer Task Group, IncSenior Service Desk AgentNYAbout CTG CTG, a Cegeka company, delivers IT and business solutions that enhance clients' digital agility, empowering them to seize new opportunities and overcome any challenge. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained.
NewHelpdesk Technician II Cohen Ventures IncHelpdesk Technician IINew York, NY$32–$36 / hourDemonstrated working knowledge of provisioning, deprovisioning, and workstation management, including user access issues and basic troubleshooting. Basic to working knowledge of networking concepts (e.g., Wi‑Fi, VPN, DNS, IP addressing) and ability to troubleshoot common connectivity issues.
NewDesktop Support Technician Dale Workforce SolutionsDesktop Support TechnicianPlainview, NY$25–$30 / hourThis role involves traveling to & from various offices in the Plainview area to troubleshoot hardware and software issues, answering inquiries, and ensuring that IT systems are functioning smoothly. Key Responsibilities: Respond to help desk requests via phone, email, or ticketing system and provide timely resolution to hardware, software, and network issues.
End-User Support Technician StewartEnd-User Support TechnicianBrentwood, New YorkAs a Stewart employee, you’ll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies.
Computer Support Technician StratAcuity Staffing Partners IncComputer Support TechnicianNew York, NY$18–$25 / hourAssists the CIO, IT Network, IT Applications and IT Security staff with planning, design, research and acquisition of new or upgraded hardware and software systems; maintains current knowledge of hardware, software and network technology and recommends modifications as necessary. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.
IT Support Technician Rye Country Day SchoolIT Support TechnicianRye, New York$60,000–$70,000We are actively committed to creating and sustaining a school community that is nurturing, supportive, diverse, and inclusive, one in which all students can participate fully and achieve their maximum potential through academic, athletic, creative, and social endeavors. RCDS seeks employees who support our mission to foster a lifelong passion for learning, understanding, and service in an ever-changing world, and who share our commitment to creating and sustaining a vibrant, thriving, and inclusive multicultural learning community.