98 Results for

Help Desk Technician Jobs in New York

Jobs

New!

Saratoga Springs, NYToday

$23–$25 Per Hour
Full-time
Employee

This includes referring major problems to other IT staff, recording relevant information, logging unresolved calls and emails into the Help Desk ticket system, and assigning tickets to IT staff based on organizational guidelines. These include diagnosing problems and troubleshooting the latest Windows and Macintosh Operating Systems and related hardware, Smartphones and Tablets (iOS, Android), and productivity suites, such as Microsoft Office.

New Hyde Park, NY12 days ago

$35,000–$49,000 Per Year

Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field; OR an equivalent combination of education, training, and directly related work experience sufficient to demonstrate the required knowledge, skills, and abilities. • Demonstrate working knowledge of networks, servers, audio/visual systems, smart devices, and telecommunications in support of a broad range of IT needs.

Astoria, NY7 days ago

$22–$23 Per Hour

Position Overview: Moderately experienced Level 1 IT Support Technician to provide hands-on help desk and technical support across multiple power plant locations in the New York City area. This role requires a self-sufficient technician who can independently troubleshoot and resolve day-to-day IT issues while traveling between sites.

New!

Syracuse, NY2 days ago

$25–$40 Per Hour

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Our teams install, repair, and maintain critical systems such as overhead doors, loading docks, gates, grilles, and access control systems that keep operations running safely and efficiently.

New!

Albany, NY5 days ago

$24–$26 Per Year
Full-time
Employee

Resolves incidents and/or requests in regards to desktop and laptop PC's, printers, scanners, operating systems, 100 + mainframe, web and LAN applications, network issues, remote connectivity, handheld palm and blackberry computing, VPN home support, wireless issues and security access problems. Must have experience in, Active Directory, Lotus Notes, Print Servers, Microsoft Office Professional, Dial-In Protocol, Citrix, VPN, Internet, Intranet, mobile computing, Security, and mainframe technologies.

New!

Rochester, NY2 days ago

$18–$19 Per Hour
Temporary
Contractor
Full-time

Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. Reviews and interprets prescription and medical benefit coverage across all lines of business including Medicare D to determine what type of prior authorization review is required, documents any relevant medication history and missing information to assist the pharmacist/nurse/physician in the review process.

New!

New York, NY6 days ago

$85,000–$85,000 Per Year

This role focuses on troubleshooting issues, supporting devices, and ensuring a smooth technology experience across the organization. We are seeking an IT Support Specialist to provide day-to-day technical support for end users.

Far Rockaway, NY7 days ago

Utilize good written and oral communication skills in carrying out own position responsibilities, tasks and activities, including all phases of documentation, interactions with vendors, users, co-workers, and management staff. Work independently and in a group as an IT Lead, prioritize tasks and respond appropriately to urgent needs or requests while meeting deadlines in a largely project-oriented work environment.

White Plains, NY30+ days ago

Exceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. To be eligible for the position of IT Help Desk Technician, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; (3) possess an AAS Degree in a technology field or equivalent related work experience and, (4) be available to work off-hours on-call service as well as weekends.

New!

Elmira, NYToday

$19–$21.85 Per Hour

If you're looking for meaningful work that makes a real difference in people's lives, join us today to unlock your potential for growth and fulfillment in the Human Services field. You will have the opportunity to train colleagues on troubleshooting methods, assist new employees in accessing computer accounts, and update training manuals for software and hardware.

Plattsburgh, NY20 days ago

This position provides first level technical assistance, troubleshooting, and customer service for computer hardware, software, classroom technology, and campus systems. 2. Provide timely, courteous, and effective technical support to faculty, staff, and students with varying levels of technical proficiency.

White Plains, NY30+ days ago

Exceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. To be eligible for the position of IT Junior Help Desk Technician, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; (3) possess an AAS Degree in a technology field or equivalent related work experience and, (4) be available to work off-hours on-call service as well as weekends.

New York, NY30+ days ago

$24.50–$35 Per Hour

You'll troubleshoot hardware, software, and network problems, while working with generic technologies. This role involves being the primary point of contact for technical issues, both remotely and on-site.

New!

Saranac Lake, NY4 days ago

$22.33–$31.64 Per Hour

The helpdesk network technician has a variety of tasks to perform such as installing network hardware, troubleshooting servers, operating software and hardware, managing network services, supporting network infrastructure, monitoring performance, managing security, managing user accounts, as well as restoring and backing up information systems. The role of the helpdesk network technician is to support and maintain users, computers, networks and security systems with a focus on high-level planning and design to support current and future business requirements.

New!

Saranac Lake, NY4 days ago

$22.33–$31.64 Per Hour

Ronkonkoma, NY30+ days ago

We’re looking for a reliable, customer-focused Help Desk Technician to support our internal teams and clients by providing technical assistance and troubleshooting across a range of hardware and software platforms. About Us: CST Technology Solutions is a growing Managed Service Provider committed to delivering exceptional service and innovative solutions.

Johnson city, NY30+ days ago

An excellent Service Technician must have sufficient technical knowledge and be able to communicate effectively to understand the problem and explain its solution. We are looking for a qualified Service Technician to provide fast and useful technical assistance on computer systems.

Rochester30+ days ago

They operate at scale, supporting customers and partners worldwide, and are known for investing in innovation, quality, and long-term growth. Seeking a reliable, customer-focused IT Help Desk Technician to support end users across a growing environment.

White Plains, NY30+ days ago

Exceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. We also will endeavor to provide reasonable accommodation for a job applicant's or an employee's sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws.

North Nassau, NEW YORK30+ days ago

A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor specific hardware and software. Qualifications & Requirements2+ years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk; IT user support .

Hauppauge, NY30+ days ago

In addition to supervisory responsibilities, the Help Desk Supervisor is expected to actively participate in daily ticket handling, providing hands-on technical support and contributing directly to help desk workload as needed. LNK International is seeking a knowledgeable and customer-focused Help Desk Supervisor to oversee daily operations of the Help Desk and ensure prompt, professional support for all end users.

Poughkeepsie, NY8 days ago

$30–$35 Per Hour
Contractor

Customer service orientation and ability to work in a team Good interpersonal and communication skills Customer service orientation and ability to work in a team Excellent Soft skill, Communications skills(Voice & Email) to handle global customers Strong keyboard skills Ability to perform in adverse situations Knowledge/exposure on ticketing tools like Siebel, Clarify, CA helpdesk, VNC, ControlF1, Dame Ware, Net meeting, Microsoft Share point etc Good communication skills and customer management experience Work experience with clients outside India or in onsite roles. Troubleshooting skills on desktop and shrink-wrapped applications(MS office, Adobe etc) Troubleshooting skills on VPN connectivity, dial up , wireless routers Knowledge on active directory, domain controllers etc Exposure to password reset tools Troubleshooting experience using remote control tools Trouble shooting skills and experience in handling Exchange(Outlook)/Lotus Notes environment Good communication skills and customer management experience Work experience with clients outside India or in onsite roles.

Rome, NY30+ days ago

The Help Desk Support Tech Specialist resolves internal user problems and ensures correct operation of personal computers. From primary and specialty care to long-term care, Rome Health delivers quality, compassionate medical care for every stage of life.

Hampton Bays, NY30+ days ago

Located in the Hamptons offering a great place to work, wher eyou will support multiple offices throughout the week. Our client is a national leader in the IT consulting space, they are looking for a Service Desk Analyst to help onsite with a client.

Croton-on-Hudson, NY30+ days ago

Our goal is to help businesses magnify their value, increase conversion rates on leads and new business, retain current customers, and gain a competitive advantage while lowering operational costs. Grit - Pest Process Outsourcing is a United States-based BPO company that focuses on the pest industry, including Pest Control, Tree & Lawn Management, and Wildlife Management companies.

New!

Astoria, WA6 days ago

This work involves installing server equipment racks, video surveillance (ip based) cameras, desktop computing systems and peripherals, cabling, and rack-mounted equipment at U.S. Army Installations Worldwide. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.

New York, NY30+ days ago

$100,000–$120,000 Per Year

The Senior Service Desk Analyst leads the day-to-day operations of the IT support team, resolving complex technical issues and developing service desk policies to ensure high-quality service delivery. This role requires strategic thinking, independent judgment, and close collaboration with IT leadership to align support services with business needs.

New York, New York30+ days ago

$85,000–$115,000

We’re a growing, values-driven Managed Services Provider based in Midtown Manhattan, and we’re looking for an experienced Service Desk Manager to lead one of the most critical functions in our company. This role isn’t about keeping the lights on — it’s about building a high-performing team, delivering consistently excellent client experiences, and helping shape how Solarus scales.

Yonkers, NY30+ days ago

$16–$21 Per Hour
Full-time

Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.

Plainview, NY30+ days ago

$16–$21 Per Hour
Part-time

Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

New York, NY30+ days ago

$70,000–$82,500 Per Year

Preferred Experience:3+ years relevant experience, including experience in a service/help desk and/or audiovisual environment solving highly technical issues and experience working with system and endpoint administrators to report issues and bugs identified by service desk staff in an educational environment. Required Education:Bachelor's DegreeRequired Experience:3+ years relevant experience analyzing hardware, software, and systems' performance, providing technical support, including troubleshooting to resolve problems with computer hardware, software applications, printers, and A/V systems.

New Hyde Park, NY11 days ago

$35,000–$49,000 Per Year
Full-time

MINIMUM QUALIFICATIONS Education • Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field; OR an equivalent combination of education, training, and directly related work experience sufficient to demonstrate the required knowledge, skills, and abilities. POSITION DESCRIPTION Desktop Support Technician Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The Desktop Support Technician delivers first- and second-level technical support across local and remote environments.

New York City, NY30+ days ago

$30–$40

We are seeking a highly motivated and customer-focused Desktop Support Technician to provide high-quality technical support to end users in a fast-paced, in-person environment. This role requires strong troubleshooting skills across hardware, software, and Microsoft technologies, along with the ability to deliver professional, white-glove support to internal users.

Manhattan, NY30+ days ago

$70,000–$76,000

Support Advanced Windows & macOSX; M365 & User Configs Support; Endpoint management Support; Create Directions/Procedures; Resolves complex End User issues; VIP support; Assists Level 1/2 engineers in resolutions. Leverage your years of experience and certifications to work through familiar and unfamiliar scenarios that almost certainly include complications, bottlenecks and time constraints.

New York, NY30+ days ago

Remote

$70,000–$95,000 Per Year

Daley and Associates is seeking a Deal Desk Analyst with a client who is an innovative technology organization focused on delivering software solutions that help professionals manage client relationships, improve operational workflows, and enhance team collaboration. This position works closely with Sales, Finance, Legal, and Revenue Operations to maintain strong processes, reliable systems, and consistent deal execution.

New York, New York30+ days ago

Duties include taking phone calls from customers or communicating with them through messaging platforms, helping customers diagnose technical issues over the phone and speaking with them about installing hardware or software on their computers. Responsibilities: MJHS is in search of a Service Desk Analyst who will be responsible for assisting customers with technical issues or questions relating to computer hardware or software devices.

New York, New York14 days ago

$44,000–$80,000 Per Year

New York City, NY30+ days ago

DYOPATH is looking for a Service Desk Level 2 Analyst who thrives on team spirit, curiosity, and a genuine commitment to exceptional support. Serve as the go-to technical resource for desktops, laptops, printers, mobile devices, software, and network issues.

New!

Buffalo, NY1 day ago

$28–$33 Per Hour

This role will support senior-level executives and internal employees by troubleshooting incidents, coordinating with technical teams for remediation, and ensuring a high level of customer service and professionalism. The Desktop Support Technician will provide advanced onsite technical support and serve as a key escalation point for complex desktop, laptop, VPN, mobility, and application-related issues.

New York City, NY30+ days ago

$85,000–$95,000 Per Year

The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. This role is perfect for a highly analytical problem-solver who enjoys optimizing complex workflows, stress-testing financial models, and providing the actionable insights that drive executive decision-making.

New York, NY30+ days ago

$101,493.51–$115,951.87

This may include running, maintaining, and troubleshooting systems, servers, networks, and/or desktop environments; responding promptly and effectively to customer problems; directly resolve the problems or escalate to the appropriate resource and monitor its effective resolution. Responsible for publishing ticket updates to self-service interface in order to keep end-users apprised of the status of their request.e. Using established technology, technician is responsible for notifying all users of ticket ownership and contact information.f.

New York, NY26 days ago

$76,500–$93,500 Per Year

The Desktop Technician will support end-users by maintaining, troubleshooting, and resolving technical issues related to hardware, software, and networks. The organization operates as a medium-sized enterprise with a strong focus on innovation and providing top-tier service to its clients.

Farmingdale, NY30+ days ago

$33–$35 Per Hour

We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Job location is in Farmingdale, NY The focus is on supporting site-level IT activities, providing technical and process expertise, and serving as a liaison between the Syracuse site and enterprise IT organizations.

New York, NY12 days ago

$80,711–$109,990 Per Year

Lead and execute special projects including PC refresh, network refresh, and VoIP phone system refresh initiatives, independently assessing scope, sequencing tasks to minimize service disruption, and making implementation decisions that reflect both technical best practices and operational realities of a live federal environment. • Independently manage relationships with telephony carriers to maintain and restore T1 and PRI circuits in EDNY and SDNY computer rooms, including analyzing carrier bills for billing errors, identifying discrepancies, and directing corrections without requiring supervisory involvement in the technical assessment.

New York, NY29 days ago

$30–$45

The Client Support Technician role is a part-time position that provides supplemental, as-needed support to assist in running day-to-day technology operations for our clients, with a focus on helpdesk ticket response via email and Slack. Previous experience supporting Google Workspace and macOS in a fast-paced environment, Microsoft 365 and PC support, and experience at an organization that used Slack as its primary communication tool are a plus.

New York, NY29 days ago

$65,000–$75,000

Previous experience supporting Google Workspace and macOS in a fast-paced environment, Microsoft 365 and PC support, and experience at an organization that used Slack as its primary communication tool are a plus. This role focuses on the administration and support of: client Saas platforms such as Google Workspace, Microsoft 365, Slack, Zoom, Dropbox, Adobe Creative Cloud, 1Password, LastPass, etc.

New York, NY8 days ago

$38–$45

Responsibilities include responding to and resolving Tier 1 IT tickets through Jira Service Management, providing deskside support for hardware, software, and connectivity issues, provisioning and imaging laptops for new hires, and assisting with end-user onboarding and offboarding activities. This role provides hands-on deskside and desktop support for on-site associates while partnering closely with the infrastructure and End User Services teams to ensure a smooth, professional technology experience.

Fairport, NY17 days ago

$20–$25 Per Hour

YOUR ROLE: In this Computer Technician role, your day begins at the bench, diagnosing hardware and software issues across desktops, laptops, and mobile devices, carefully uncovering root causes and performing precise repairs or upgrades that restore systems to optimal performance. You'll keep your workspace clean and efficient, collaborate with fellow service team members to ensure smooth transitions between in-shop, field, and remote support, and occasionally head on-site to assist with hardware deployments, making every day both hands-on and rewarding.

Buffalo, New York30+ days ago

$25–$31

Powered by high-performing Class II and Class III slot products, an expansive table products portfolio, real-money gaming platforms and content, highly rated social casino solutions for operators and players, and best-in-class service, we offer an unmatched value proposition for our casino partners. About AGS, LLC:Headquartered in Las Vegas with offices and employees around the world, AGS (NYSE: AGS) is a global company focused on creating a diverse mix of entertaining gaming experiences for every kind of player.

Manhattan, NY30+ days ago

$30–$45 Per Hour

Abingdon Square Veterinary Clinic is seeking a Senior or Lead Veterinary Technician to serve as a hands on clinical leader in our brand new, beautifully renovated hospital located in the heart of New York City. VIP is guided by a mission to provide veterinarians and their teams with all the resources, mentorship, and autonomy they need to thrive personally and professionally while giving pets the best possible care.

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Help Desk Technician Jobs in New York

Jobs

Help Desk Support SpecialistSkidmore College

Desktop Support TechnicianOvation Workplace Services Inc

IT Support Technician (Level 1)ECLARO

Service TechnicianJobot

Service Desk AnalystTalent Software Services

Pharmacy Authorization TechnicianAditi Consulting

SR IT TechnicianEngage Partners, Inc.

Clinical System AnalystECLARO

IT Help Desk TechnicianMavis Tire Supply

Help Desk TechnicianThe Arc of Chemung-Schuyler

IT Help Desk TechnicianSUNY Clinton - Clinton Community College

IT Junior Help Desk TechnicianMavis Tire Supply LLC

Help Desk TechnicianMitchell Martin

IT Help Desk TechnicianAdirondack Health

Network Help Desk TechnicianAdirondack Health

Help Desk EngineerCST Technology Solutions

Help Desk IT Support IITriple Cities Network Solutions

IT Help DeskWellington Steele & Associates

Help Desk DispatcherMavis Tire Supply

IT Help Desk Support - Level IK2 Staffing

IT Help Desk - SupervisorLNK International, Inc.

Service Desk TechnicianPyramid, Inc

Help Desk Support SpecialistRome Health

IT Help DeskSansom Staffing

IT Help Desk Support / System AdministratorGrit PPO

Engineering TechnicianSerco

Senior Analyst, Service DeskWedbush Securities

Service Desk ManagerSolarus Technologies Inc

Patient Service/Front Desk CoordinatorMyEyeDr.

Patient Service/Front Desk Coordinator Part TimeMyEyeDr.

IT Specialist, Service DeskNew York University

Desktop Support TechnicianOvation Workplace Services

Desktop Support TechnicianTSG Risk Management

IT Support Technician - Desktop Support (L1/L2_PH)Diverge IT

Deal Desk Analyst - **EST REMOTE**Daley and Associates

Service Desk AnalystMetropolitan Jewish Health System

Technician, Desktop SupportGirl Scouts of the USA

Service Desk Level II AnalystDYOPATH

Desktop Support Technician - 3598346Lighthouse Technology Services

Deal Desk AnalystMetropolis

Lead Technician - Corporate ServicesNYU Langone Health

Desktop TechnicianMichael Page

Desktop Support TechnicianMasco Corporation

AV & Telecommunications TechnicianCorinth

Client Support Technician - Part Time NYPersonified Tech

Client Support TechnicianPersonified Tech

End User Service TechnicianKforce Inc.

Computer TechnicianJust Solutions, Inc.

Field Service TechnicianAGS, LLC

Lead Licensed Veterinary Technician *Sign-On Bonus* - Abingdon Square Veterinary Clinic - NYVeterinary Innovative Partners

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