Systems Administrator II - Desktop Support Science Applications International CorpSystems Administrator II - Desktop SupportSpringfield, VARequired Qualifications: Certifications (CWF Requirements): Candidates must satisfy Cybersecurity Workforce Framework (CWF) ID 451 (System Administrator - Intermediate Level) requirements, as outlined by Navy COOL. SAIC is seeking a highly motivated and skilled Senior Systems Administrator II - Desktop Support to join our MAJESTIC Joint Program Office (JPO) Team in support of an on-premises enterprise IT environment.
Jr. IPOC Specialist Chenega CorporationJr. IPOC SpecialistSpringfield, VAIPOC Specialist provides superior customer service in support of customer requests, supporting high-visibility customers and partners with VTC and telecommunication services. Proficient with Microsoft Office Applications, and experience working in a home office setting as well as the ability to train end users on frequently asked technical issues.
FDD Action Associate Policy Director FOUNDATION FOR THE DEFENSE OF DEMOCRACIES, INCFDD Action Associate Policy DirectorWashington, DC$75,000–$100,000 / yearMaintain and update the comprehensive FDD Action library of legislative provisions, ensuring accurate organization, version control, and accessibility for rapid drafting and policy support during fast-paced legislative cycles. The Associate Policy Director will conduct in-depth research, draft legislative text and policy products, monitor congressional activity, and help support FDD Action's digital Policy Help Desk and Action Center resources.
Mid Level Systems Administrator ELEVI AssociatesMid Level Systems AdministratorAnnapolis Junction, MDProvide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems (U) Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.
Systems Administrator 2 (NWG - 022) SageCor SolutionsSystems Administrator 2 (NWG - 022)Annapolis Junction, MarylandServing Maryland and the Greater Washington D.C. area, SageCor Solutions (SageCor) is a growing company bringing complete engineering services and true full lifecycle System Engineering services to areas requiring (or desiring) nationally-recognized expertise in high performance computing, large data analytics and cutting edge information technologies. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems (U) Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.6.
Senior Maximo Application Suite Developer/Administrator Leidos Holdings IncSenior Maximo Application Suite Developer/AdministratorReston, VARemote$116,350–$210,325 / yearPosition will be responsible for installing, supporting, and maintaining Red Hat OpenShift and MAS 9 implementations and will help automate and streamline our operations and processes, troubleshoot and resolve issues in our dev, test and production environments, gather user requirements and document functional and technical specifications, create thorough system documentation, and support team members and end users with both technical expertise and training. Necessary skills include software and systems development, test and evaluation, configuration and release management, data management, IT security, service desk, operations and maintenance functions, and supporting business process engineering services for the portfolio.
NewEnd User Resource Specialist CACIEnd User Resource SpecialistArlington, Virginia$70,800–$148,600 / yearJob Title: End User Resource SpecialistJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: NoneEmployee Type: RegularPercentage of Travel Required: NoneType of Travel: None* * * The Opportunity: CACI is seeking an End User Support Resource Specialist to join our team in Arlington, VA. Other duties as assigned by the EUS Manager Qualifications: Required: • Ability to obtain/maintain DHS EOD Suitability Clearance• 5+ years of previous experience supporting a federal client• 3+ years as a Senior Deskside Support Technician• Must possess experience as a leader and mentor in an end-user services environment.•
Engineer, IAM & Endpoint Platform The Carlyle Group Employee Co.Engineer, IAM & Endpoint PlatformWashington, District of Columbia$160,000–$180,000 / yearContribute to other Enterprise Productivity Solutions workstreams as needed, including Microsoft 365 administration, broader Microsoft platform initiatives, virtual desktop solutions, and other end-user technology platforms, staying versatile across the EPS portfolio while keeping IAM and endpoints as primary focus. Design and maintain Joiner-Mover-Leaver (JML) workflows and Role-Based Access Control (RBAC) frameworks in SailPoint IdentityNow, including role mining, entitlement mapping, provisioning, access certifications, and automated deprovisioning, to enforce least-privilege access and meet regulatory requirements.
DOD Secret--NMCI Seat Rep - Help Desk Associates SystemsDOD Secret--NMCI Seat Rep - Help DeskMarylandMinimum Education: Associate’s degree in a computer-related field or an equivalent technical degree from an accredited college or university; or equivalent professional certification for years of experience- Sec+ or equivalent. Experience shall demonstrate IT inventory control, and help desk support with Microsoft Windows (i.e. Microsoft Excel, Microsoft Word, and Microsoft TEAMS) as well as Acrobat Pro.
Help Desk Analyst Jackson LewisHelp Desk AnalystDistrict of ColumbiaWe help employers develop proactive strategies, strong policies and business-oriented solutions to cultivate high-functioning workforces that are engaged and stable, and share our clients’ goals to emphasize belonging and respect for the contributions of every employee. Participate in department initiatives and represent the department as a member of the technical staff, including continued learning and education via training platforms and other educational opportunities as required.
Help Desk Systems Administrator, Tier 1, 12-10pm (AE26080924) Advantage Engineering & IT Solutions IncHelp Desk Systems Administrator, Tier 1, 12-10pm (AE26080924)Annapolis Junction, MDRemoteFull timeMission essential position: May include work on holidays when required Core Responsibilities:Respond to user inquiries via phone, email, chat, or ticketing systemsLog and track support requests using help desk ticketing systemDiagnose and resolve basic technical issues related to hardware, software, and network connectivityProvide step-by-step guidance to users for troubleshooting common problemsEscalate complex issues to second-level support or specialized teams, when necessary, via ticketing system Technical Support Tasks:Install, configure, and update software on user devicesAssist with password resets, account lockouts, and access issuesSupport basic printer, scanner, and peripheral troubleshootingHelp maintain inventory of IT assets (e.g., laptops, monitors, or accessoriesDocumentation & ReportingDocument and report solutions and procedures for recurring issues for leadership review. Certifications:IAT Level 1CompTIA A+ CECompTIA Network+ CETraining not acceptable to meet CE Requirement Requirements: High School diploma or GED with 10 years or experience;ORBachelors degree with 5 years of experience.
Help Desk Systems Administrator, Tier 1, 6am-4pm (AE26081527) Advantage Engineering & IT Solutions IncHelp Desk Systems Administrator, Tier 1, 6am-4pm (AE26081527)Annapolis Junction, MDRemoteFull timeMission essential position: May include work on holidays when required Core Responsibilities:Respond to user inquiries via phone, email, chat, or ticketing systemsLog and track support requests using help desk ticketing systemDiagnose and resolve basic technical issues related to hardware, software, and network connectivityProvide step-by-step guidance to users for troubleshooting common problemsEscalate complex issues to second-level support or specialized teams, when necessary, via ticketing system Technical Support Tasks:Install, configure, and update software on user devicesAssist with password resets, account lockouts, and access issuesSupport basic printer, scanner, and peripheral troubleshootingHelp maintain inventory of IT assets (e.g., laptops, monitors, or accessoriesDocumentation & ReportingDocument and report solutions and procedures for recurring issues for leadership review. Certifications:IAT Level 1CompTIA A+ CECompTIA Network+ CETraining not acceptable to meet CE Requirement Requirements: High School diploma or GED with 10 years or experience;ORBachelors degree with 5 years of experience.
Help Desk Tier I Specialist - Remote after 8 weeks of training Reston Consulting Group, Inc.Help Desk Tier I Specialist - Remote after 8 weeks of trainingSilver Spring, MDRemote$18–$20 / hourSet up, support, and troubleshoot hybrid meetings using Google Meet, Microsoft Teams, Cisco Webex, Zoom, and GoToMeeting. Proven ability to work successfully in a remote environment, demonstrating strong self-motivation, accountability, and time management skills.
Tier I Help Desk Analyst KeenLogicTier I Help Desk AnalystWashington, DCTier I Help Desk Agent KeenLogic is seeking to hire a Tier I Help Desk Agent supporting the United States Senate on a multi-year Information Technology Support program, providing essential IT services to ensure continuity of operations across Senate offices. Provides Tier I technical support for software, hardware, and network issues by performing initial problem diagnosis and guiding users through step-by-step solutions, or by applying established procedures to resolve first-tier support issues.
NewHelp Desk Technician I - Monday-Friday 8AM-430PM Red RiverHelp Desk Technician I - Monday-Friday 8AM-430PMChantilly, VirginiaIf you are selected for interview within Red River, we ask that you come prepared to discuss how you embrace and reflect the following requirements: Selflessness — You are humble when searching for the best ideas; you seek what’s best for Red River; you discern how your actions could affect others; you seek to make those around you successful. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our Applicant Tracking System.
Senior Help Desk Engineer System OneSenior Help Desk EngineerBethesda, Maryland$80,000–$95,000 / yearSystem One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Requirements Minimum of 5+ years of IT support experience, including at least 2 years in a supervisory or lead role .
VIP Help Desk Analyst Chenega CorporationVIP Help Desk AnalystArlington, VAProvide on-site technical support for VIP hardware (laptops, printers, tablets, mobile devices) and peripherals, software (COTS, GOTS, Web), audiovisual display systems, and wireless technologies. At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day.
Tier 2 Service Desk L2 Sharp Solutions IncTier 2 Service Desk L2Reston, VAFull timeThis is a full-time on-site position in Reston, VARoutine Duties/Job Requirements:• Enter and manage technical support incidents in a ticketing system• Troubleshoot, identify, and resolve problems and escalating problems to appropriate systems engineers• Troubleshoot and resolve Tier 2 support issues via phone, email, remote desktop and on site, using remote desktop tools (Microsoft Remote Desktop, Bomgar)• Resolve issues and maintaining customer contacts according to a specified service level• Provide customer support personnel with adequate training to maintain and resolve the following client issues via telephone: Active Directory (AD), AD password resets, Mobile Device Management (iOS and Android devices) and network connectivity• Maintain and resolve issues with desktop/laptop computers, client software, peripherals, printers, local network, etc. and provide on-site customer support and training• Troubleshoot software and hardware problems with the expertise to resolve routine calls over the telephone and to resolve more complex problems within the Help Desk staff• Add and delete user accounts and maintain groups as required• Log and report each service request and problem report. Service Desk (Tier 2) staff shall receive, diagnose, distribute, and track the status of service requests for assistance regarding any service the USGS has (IT related and Non-IT Related) via the provided Service Desk support management tool (currently Remedy).
Systems Network Administrator I/Service Desk Support Leidos Holdings Inc.Systems Network Administrator I/Service Desk SupportLaurel, MD$59,150–$106,925 / yearOur team is at the cutting edge of Security Engineering, Computer Network Operations (CNO), Mission Software, SIGINT, and advanced analytics-delivering solutions that directly support critical national security missions. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
NewService Desk Engineer (Top Secret Clearance Required) ArdentService Desk Engineer (Top Secret Clearance Required)Washington, D.C. MetroArdent is seeking a Service Desk Engineer to design, implement, and maintain technical controls to reduce the risk of unauthorized initial discovery and lateral movement, malicious credential use and defense evasion, and persistence via machine key and related system-abuse techniques within CBO’s environment. Engineer and maintain operating system and application patching, version control, and lifecycle management for supported applications, ensuring delivery through approved mechanisms such as a company application store, Microsoft Intune, or Group Policy Objects (GPO) based on user role and access level.