527 Results for

Help Desk Jobs in Riverdale, MD

Jobs

Junior System Administrator 783 Freedom Technology Solutions Group

Annapolis Junction, Maryland

$130,000–$190,000 / year

As soon as an employee enters a customer facility, they touch one of these applications which are critical to the daily functions of thousands of users across acquisition, business, finance, HR, training, recruitment, program management, security, logistics and more. Our mission supports the Government Corporate Management Services (CMS) by providing full life cycle support services through the sustainment, modernization, and transformation of the enterprise corporate applications.

7 days ago

Customer Service Engineer (VA ESOM IRP) Kentro

Baltimore, Maryland

$28–$32 / hour
Full time

The VA provides support staff across 100+ CONUS and OCONUS locations, including difficult-to-accommodate locales, such as high cost of living or under-supported economic areas, where VA offices or facilities may be located and require onsite services. The VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA Administrations and special program offices, including direct support of over 340,000 VA employees and thousands of contractors who use government-furnished IT equipment and infrastructure.

7 days ago

Senior System Administrator 746 Freedom Technology Solutions Group

Annapolis Junction, Maryland

$190,000–$240,000 / year

As part of this program, you will work alongside experts in software engineering, cloud computing, DevSecOps, systems engineering, and enterprise platforms to modernize legacy systems, automate business processes, and deliver innovative solutions that improve efficiency, reduce costs, and enhance the user experience. Our teams develop, modernize, secure, and operate the applications and services that support workforce management, training, financial operations, acquisitions, security processing, and executive decision-making across multiple secure environments.

15 days ago

System Administrator II TAP Engineering

Hanover, MD

$100,000–$130,000 / year

The System Administrator will provide both Tier 1 and Tier 2 support, troubleshoot complex system issues, and work closely with internal teams to maintain reliable and secure IT operations. This role involves managing infrastructure across servers, storage, networking, and end-user systems while ensuring high system availability and performance.

28 days ago

Cloud System Administrator 2 Wyetech

Annapolis Junction, Maryland

Full time

Required Qualifications: • Experience with Linux • Docker •Helm charts • Ansible • Knowledge of Cloud Formation • Terraform • Kubernetes • Traefik This team helps vet and onboard DIB companies with the variety of services the CCC Partnerships Team offers. Provisions, operates, and sustains network infrastructure within secure Public Key Infrastructure (PKI), Internet Protocol Security (IPsec), and Virtual Private Network (VPN) environments.

30+ days ago

Security Officer- B Shift National Aquarium In Baltimore Inc

Baltimore, MD

$17–$19.75 / hour

Understand how to operate all Aquarium safety- and security-related technologies, including - but not limited to -- fire boards, pull stations, proximity-card readers, Aiphone, security cameras, the camera client, CCure 900, Salesforce, Microsoft Outlook, Microsoft Team, multifunction copiers, Motorola two-way radios. If mechanical conveyances (escalators, movalators, and/or elevators) fail to resart from both the top and bottom; radio GS Managers and Leads if a reroute is required; and alert Facilities (if during Facility Team hours) or Security Base (if before or after Facility Team hours) to contact Otis Elevator and Escalator to request technical support to troubleshoot and restart the conveyance.

30+ days ago

Administrative Specialist Commonwealth of Virginia

Fairfax, VA

Supports college use of email lists and generic accounts; Acts as liaison with GMU IT office as needed to resolve problems; Populates listservs as needed to meet unit needs; Serves as Search Coordinator for hiring committees in department and others in CEC as needed; Assists as needed with hiring of Student Wage help desk employees; Assists CEC senior staff in developing training documentation for department procedures; Documents and maintains documentation for all procedures associated with role in CEC IT support, to include, but not limited to, listserv and generic account maintenance, purchasing procedures, and asset management; and. Places orders in compliance with GMU and Commonwealth of Virginia (COV) requirements and monitors delivery; Monitors expenditures and budget compliance; Collaborates with Director to identify changes in budget for following year based on current year patterns and changes; Reconciles expenditures as required by GMU policies; Acts as fixed asset liaison for department and supports other CEC fixed asset liaisons; Ensures that all items classified as fixed assets per GMU and COV policy as well as those deemed tracked assets by CEC are properly logged in GMU asset tracking system; and.

9 days ago

Tier 3 Support Engineer Tekfortune Inc.

Fort Meade, MD

Quick Apply

This individual will serve as the senior escalation point for complex desktop, endpoint, and Microsoft 365 issues while supporting Windows device deployments, migrations, and post-migration stabilization efforts. The ideal candidate will have strong experience supporting Windows environments, Microsoft Intune, SCCM/MECM, Active Directory/Entra ID, and enterprise endpoint management technologies.

17 days ago

Network Administrator - Mid ValidaTek Inc

Fort Belvoir, VA

Primary focus will be on, handling internal projects for operations, supporting driving time-sensitive initiatives, supports ITIL service area activities (problem management, incident management, service request fulfillment, etc.) and specific tasks to a successful conclusion, operations management, configuration/change management, service level agreements (SLA). The I3TS program provides enterprise-wide IT support to enable DTRA's Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA's internal and external mission partners operating in CONUS and OCONUS locations.

30+ days ago

Fact-Check Reporter/Producer, The National News Desk Sinclair Inc

Arlington, VA

The Company owns, operates and/or provides services to 177 television stations in 79 markets affiliated with all major broadcast networks; owns Tennis Channel, the premium destination for tennis enthusiasts; and multicast networks CHARGE, Comet, ROAR and The Nest. The ideal candidate is curious with solid news judgment, be a compelling and accurate writer, and be able to multitask and manage their time in order to help contribute to an exciting and informative newscast.

30+ days ago

11Years Helpdesk Specialist Senior -Onsite - In Person interview GoIntellects

Washington, District of Columbia

Follows procedures and maintains inventory and asset management for computers, mobile devices, printers, and related equipment, including tracking assignments, returns, and lifecycle status. Identifies, researches, and resolves software-related issues involving Microsoft 365 applications, Adobe products, email, Microsoft Teams, and OneDrive.

30+ days ago

Senior Helpdesk Tier II Annexa

Washington

Senior Helpdesk Tier II Employment Type: Onsite Annexa is currently supporting DC Government's Department of Energy and Environment and is seeking a Senior Helpdesk Tier II to respond to and diagnose problems through discussion with users. Follows procedures and maintains inventory and asset management for computers, mobile devices, printers, and related equipment, including tracking assignments, returns, and lifecycle status.

30+ days ago

Desktop Support Technician I - Mid TekSynap

Washington, Washington, DC

$56,000–$60,000 / year
Full time

Responsibilities & Qualifications: As a Tier I Support Technician - Mid you will provide advanced front-line support, handle escalations within Tier I operations, resolve complex service desk issues, and mentor junior technicians. Serve as the primary service desk escalation point, leading troubleshooting efforts for high-visibility and complex technical issues while coordinating with Tier II and Tier III teams to ensure timely resolution.

30+ days ago

Service Delivery Analyst - Bilingual DPR Construction

Reston, VA

DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek.

30+ days ago

Tier 1 Helpdesk Agent Sparksoft

Maryland

Artificial Intelligence (AI) Policy: While Sparksoft values the appropriate use of artificial intelligence in the workplace, candidates must complete interviews and independent assessments using their own knowledge and abilities. Provide courteous, timely, and accurate Tier 1 and preliminary Tier 2 support for a variety of inquiries related to program support received via phone and/or email.

8 days ago

Identity Access Management Engineer Tekfortune Inc.

Fort Meade, MD

Remote

Quick Apply

Create new and modify existing PowerShell scripts, Microsoft Graph-based automation, and automation code written in C#, C++, Python, or related scripting/programming languages to automate reporting, administrative tasks, system and environment health checks, operational validation, and support processes based on extensive knowledge of the environment; able to pick up, digest, and make changes to existing scripts and create new processes that can be followed by junior level engineers and administrators. Strong experience in PowerShell, Microsoft Graph, and scripting/programming languages such as C#, C++, Python, or related technologies to support administration, automation, reporting, system health checks, and operational validation of Active Directory and Microsoft 365 technologies including Exchange Online, SharePoint Online, OneDrive, Entra, Intune, and related services.

2 days ago

Data Center Operations / Desktop Engineer (Tier 2.5) ActioNet Inc

Washington, DC

$65,000–$75,000 / year

ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. Serve as a Tier 2.5 escalation point for Tier 2 Deskside Support, troubleshooting and resolving issues before escalation to Tier 3. Provide Service Desk support as needed, including hardware, software, account, connectivity, access, and user support.

30+ days ago

IT SUPPORT & OPERATIONS SPECIALIST Calibre CPA Group

Bethesda, MD

$60,000–$75,000 / year

This position is responsible for supporting end users, maintaining technology systems, assisting with technology projects, and ensuring the reliable delivery of IT services throughout the organization. We are seeking an experienced IT Support & Operations Specialist to provide advanced technical support and operational assistance across the firm's multiple office locations and remote workforce.

30+ days ago

System Technician I Troon Golf LLC

Reston, VA

$47,000–$54,000 / year

Diagnose and document technical issues with all software and Hardware, including but not limited to workstations and peripherals, USB/Network printers, Point-of-sale systems, VOIP Phones, and Mobile Devices. Job Summary: The Systems Technician plays a pivotal role as the first responder to all company-related IT support needs, encompassing a diverse array of IT hardware and software solutions.

15 days ago

IT Field Support Specialist Independent Software

Columbia, MD

From conducting site surveys to deploying new hardware and training end users, you'll play a key role in keeping customer systems secure, reliable, and operational. You'll troubleshoot, repair, install, and maintain workstations, servers, printers, teleconferencing equipment, and network infrastructure while supporting both on-site and remote users.

30+ days ago

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Help Desk Jobs in Riverdale, MD

Junior System Administrator 783 Freedom Technology Solutions Group

Customer Service Engineer (VA ESOM IRP) Kentro

Senior System Administrator 746 Freedom Technology Solutions Group

System Administrator II TAP Engineering

Cloud System Administrator 2 Wyetech

Security Officer- B Shift National Aquarium In Baltimore Inc

Administrative Specialist Commonwealth of Virginia

Tier 3 Support Engineer Tekfortune Inc.

Network Administrator - Mid ValidaTek Inc

Fact-Check Reporter/Producer, The National News Desk Sinclair Inc

11Years Helpdesk Specialist Senior -Onsite - In Person interview GoIntellects

Senior Helpdesk Tier II Annexa

Desktop Support Technician I - Mid TekSynap

Service Delivery Analyst - Bilingual DPR Construction

Tier 1 Helpdesk Agent Sparksoft

Identity Access Management Engineer Tekfortune Inc.

Data Center Operations / Desktop Engineer (Tier 2.5) ActioNet Inc

IT SUPPORT & OPERATIONS SPECIALIST Calibre CPA Group

System Technician I Troon Golf LLC

IT Field Support Specialist Independent Software

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