1,772 Results for

Help Desk Jobs in Springfield, VA

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Systems Administrator Expert General Dynamics Information Technology

Annapolis Junction

Configure and manage UNIX, Linux and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.

24 days ago

ACE ASD Shift Supervisor Aretec Inc

Ashburn, VA

Full time
Quick Apply

ACE ASD Shift SupervisorCBP Technology Service Desk (TSD)Location: RemoteSchedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays)Employment Type: Full‑timeClearance Requirement: CBP Background Investigation (Unclassified) About AretecAt Aretec, Inc., we are catalysts for change within the federal government landscape. Position SummaryAretec is seeking an ACE ASD Shift Supervisor to provide real‑time supervisory oversight for the ACE Account Service Desk (ASD) under the Customs and Border Protection (CBP) Technology Service Desk (TSD).

30+ days ago

659 System Administrator 2 ARSIEM

Annapolis Junction, MD

ARSIEM is currently looking for a System Administrator to lead front‑end architecture and development for mission‑critical systems, translating UX designs into scalable, accessible interfaces while mentoring UI developers, integrating complex backend services, and driving full‑lifecycle software delivery in an agile environment. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

30+ days ago

SAP Concur OCM Lead Genesis Consulting Group

Washington, DC

The OCM Consultant will ensure a smooth transition to a modernized, integrated TMS that preserves the client's structured approval processes while improving automation, compliance, and traveler experience. The OCM Consultant will lead the change strategy and user adoption efforts for the implementation of an automated, web-based Travel Management System (TMS) built on SAP Concur for a Federal Client.

30+ days ago

HR Administrative Specialist (Part Time) Zeiders Enterprises

Woodbridge, VA

Teamwork- Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. To perform the job successfully, an individual should demonstrate the following competencies: Customer Service- Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

13 days ago

System Administrator, TB-02-0043 Cyber B.A.T.

Annapolis Junction, Maryland

We’re a Service-Disabled Veteran-Owned Small Business delivering engineering, cybersecurity, software, systems, and mission-focused consulting solutions to government customers and industry partners. This role is responsible for supporting daily operations, troubleshooting system issues, managing infrastructure, and ensuring the reliability, availability, and security of mission systems.

2 days ago

Task Manager 2 NuAxis Innovations

Washington DC, DC

8 years of experience supporting complex network operations, including end-user problem solving, workstation operating system and software installation/testing, network troubleshooting and testing, Help Desk-related SOP optimization, and workstation security protocols. The Task Manager 2 is an experienced technical team leader responsible for managing end-user and workstation support activities, coordinating technical staffing, maintaining client relationships, and driving high-quality task execution.

18 days ago

Help Desk and Microsoft 365 Administrator ITCON Services

Vienna, VA

Quick Apply

Required Skills and Qualifications Ability to maintain essential Microsoft 365 and Help Desk operations, including end user support, Windows 11 troubleshooting, VPN setup, M365 applications troubleshooting, laptop configuration, device tracking, etc. Maintain Office infrastructure requirements including Cisco Meraki and Ubiquiti access points, switches, Canon printers, MS Teams Soft phones etc.

15 days ago

Help Desk Technical Support - Shift Saturday - Sunday, 7:00am - 3:30pm & Monday - Wednesday, 3:00pm -11:30pm- US Citizenship required GD Information Technology

Washington

The Help Desk Specialist will: Provide user support and customer service on company supported computer applications and platforms, use a ticketing system (ServiceNow) to document and create all incoming Incident and Service Requests, troubleshoot issues and advise on appropriate action, ensure prompt resolution of issues, escalate issues to Tier 2 or shift lead, track all issues to closure, respond to user requests via phone and email. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.

7 days ago

Help Desk Technician - Tier II - TS/SCI with Polygraph GD Information Technology

Washington

Ensures all problems reported by end users have been adequately documented and controls exist so only authorized staff can archive the end users' entries, as well as determine if there are sufficient controls to escalate issues according to priority. Supports developing unique applications training lesson plans, for initial user and follow-on educational or refresher training distributing copies (hardcopy/electronic) of training materials and conducting training either on-site or over-the-phone.

15 days ago

Help Desk Specialist Leidos Holdings Inc

McLean, VA

Demonstrated experience providing IT support across phone, remote, and hands-on hardware environments, applying independent judgment, originality, and innovative problem-solving to resolve a broad range of technical issues and assignments. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or Remedy.

8 days ago

Sr. Clinical Informatics Analyst - Essex Management Emmes Group

Rockville

Remote

Full time

Possession of a bachelor's degree from an accredited college or university in an information technology, clinical, biological/biomedical science, or healthcare related field is a strongly preferred; candidates without a bachelor's degree should possess significant industry experience in healthcare/clinical Application Support. Responsibilities: Collaborate with investigators, biostatisticians, data managers, clinicians, informaticians, and IT staff to document, categorize, and track support tickets using an IT Service Management (ITSM) tool; r espond to inquiries and resolve issues submitted to an issue/ticketing system (e.g.

18 days ago

Network & Cloud Engineering Intern George Mason University

Fairfax, VA

Preferred Qualifications: Coursework, labs, projects, or certifications involving AWS, Azure, Cisco networking, Linux, Python, PowerShell, Terraform, or cybersecurity; CompTIA Network+, Security+, AWS Cloud Practitioner, Cisco CCST/CCNA, or progress toward a comparable credential; Experience with a help desk, student technology team, research lab, makerspace, internship, military service, or technical student organization; and. Working under the direction of the Network & Cloud Engineer or another designated technical lead, the intern gains applied experience with enterprise networking, cloud administration, cybersecurity, monitoring, documentation, and technical customer support.

30+ days ago

IT & Business Operations Specialist PLUS Communications

Arlington, VA

PLUS Communications is looking for an IT & Business Operations Specialist to join our Operations team who is eager to take on meaningful work, grow their technical skill set, and contribute as a valued member of our team. As an IT & Business Operations Specialist, you will manage and optimize essential IT infrastructure and operations, overseeing technical support, systems administration, and business operations initiatives.

3 days ago

Sr. Help Desk Specialist Leidos Holdings Inc

McLean, VA

$92,300–$166,850 / year

Extensive experience providing elevated IT support across phone, remote, and hands-on hardware environments, applying independent judgment, originality, and innovative problem-solving to resolve a broad range of technical issues and assignments. This role requires an individual that is very customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or Remedy.

7 days ago

Deskside Technician (RKB) (JOURNEYMAN) - TS/SCI Cleared Empower AI Inc.

Quantico, Virginia

Full time

The technician determines root cause and business impact, decides resolution strategy and escalation, evaluates endpoint configurations against the enterprise baseline and STIG requirements and implements corrections with administrative privileges, plans and executes workstation deployments, assesses the security impact of every change, and analyzes escalation trends to recommend permanent fixes and Tier I enablement. Empower AI is seeking an experienced Deskside Technician (RKB) - TS/SCI Cleared to perform in-depth diagnostic analysis and resolution of escalated Tier II end-user computing, printing, and classroom technology issues for an enterprise IT Customer Support Services program supporting a Department of War agency with approximately 13,000 users across NIPRNet, SIPRNet, and JWICS enclaves.

16 days ago

Help Desk Supervisor - TS/SCI w/Poly GD Information Technology

Annapolis Junction

Blend strong technical knowledge with leadership skills and availability to manage one or more shifts/teams through subordinate team leads ensuring mission success in a 24/7 environment through proactive handling of issues/action items. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.

14 days ago

Help Desk Specialist II GD Information Technology

Washington

$78,540–$106,260 / year

To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.

19 days ago

Senior Window Systems Administrators FSP TENICA and Associates LLC

Herndon, VA

Ensure build report (procedure) is feasible, clear, and concise Establish server baseline Implement baseline changes under tech lead oversight Maintain server rooms Monitor/support tape backup Perform operating system software updates/upgrades Perform server checklist Perform technical evaluations, analysis, and troubleshooting for all “supported” servers in response to Help Desk Tickets—which includes but not limited the following activities: Server failures, full system outage. TENICA provides knowledgeable and experienced subject matter experts to perform a variety of professional services, logistics and supply chain management, crisis prevention and response, and information technology solutions to solve dynamic security challenges.

17 days ago

End User Project Manager ActioNet Inc

Arlington, VA

ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. The BPA Call Project Manager provides overall leadership and management for the End User Computing (EUC) BPA Call, overseeing service delivery across Call-Wide Responsibilities, End User Management and Deployment, and Help Desk Services.

30+ days ago

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Help Desk Jobs in Springfield, VA

Systems Administrator Expert General Dynamics Information Technology

ACE ASD Shift Supervisor Aretec Inc

659 System Administrator 2 ARSIEM

SAP Concur OCM Lead Genesis Consulting Group

HR Administrative Specialist (Part Time) Zeiders Enterprises

System Administrator, TB-02-0043 Cyber B.A.T.

Task Manager 2 NuAxis Innovations

Help Desk and Microsoft 365 Administrator ITCON Services

Help Desk Technical Support - Shift Saturday - Sunday, 7:00am - 3:30pm & Monday - Wednesday, 3:00pm -11:30pm- US Citizenship required GD Information Technology

Help Desk Technician - Tier II - TS/SCI with Polygraph GD Information Technology

Help Desk Specialist Leidos Holdings Inc

Sr. Clinical Informatics Analyst - Essex Management Emmes Group

Network & Cloud Engineering Intern George Mason University

IT & Business Operations Specialist PLUS Communications

Sr. Help Desk Specialist Leidos Holdings Inc

Deskside Technician (RKB) (JOURNEYMAN) - TS/SCI Cleared Empower AI Inc.

Help Desk Supervisor - TS/SCI w/Poly GD Information Technology

Help Desk Specialist II GD Information Technology

Senior Window Systems Administrators FSP TENICA and Associates LLC

End User Project Manager ActioNet Inc

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