289 Results for

Help Desk Jobs in Stoughton, MA

Jobs

Marlborough, Massachusetts15 days ago

$110,000–$120,000 Per Year
Full-time

The Help Desk Supervisor at Ken’s Foods leads day-to-day Help Desk operations and provides direct leadership to Help Desk technicians, helping strengthen technical capability, troubleshooting consistency, and overall service quality. This role oversees IT support across corporate offices, manufacturing facilities, and distribution locations, ensuring reliable, timely technical support for business users and production operations, with a strong focus on uptime, responsiveness, and consistent service across all sites.

Plymouth, MA30+ days ago

Contractor

Required Technical and Professional Expertise: 6 + years’ experience customer service and support of Windows Operating systems in a global enterprise environment from both software and hardware troubleshooting standpoint. Monitor and analyse gaps building processes to rationalize, troubleshoot and escalate technical problems with endpoint management clients, client inventory, application deployments and security patching.

Smithfield, RI29 days ago

$17–$17 Per Hour

The Application Technical Specialist will support multiple technical rollout projects simultaneously; project timelines may run into evenings, nights, and across different time zones; candidates MUST be willing to move around shift times as required by project needs. • A minimum of a High School Diploma or GED required; higher education or additional technical training is a plus .

Boston, MA9 days ago

$22–$25 Per Month
Full-time
Employee

Job Type: Full Time (5days/weeks) onsiteLocation: Boston, MALong Term ContractJob OverviewThe Apple macOS Desktop Support L2 Engineer will provide comprehensive end-user support for corporate Mac devices. The role focuses on incident resolution, service requests, break-fix support, and ensuring service delivery in line with defined SLAs.

Lynn, MA22 days ago

$20–$22 Per Hour
Temporary
Contractor
Full-time

Good understanding of IT infrastructure concepts and components such as Servers, Network devices, App & Web Services Cloud components and associated interconnections·. Business & Common Application installation expertise (Like, Microsoft, Third party tools, enterprise applications)·.

New!

Burlington, MA1 day ago

$24–$29 Per Hour
Contractor

Ensures that computers connect seamlessly with diverse systems including validation systems, file servers, email servers, application servers and administrative systems. · Servers: Windows 2000, Windows 2003, Windows 2008, · Knowledge of Active Directory, Novell eDirectory, Lotus Notes, and Exchange 2010/2016/O365.

Boston, MA30+ days ago

In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.

Boston, MA30+ days ago

I’m partnering with a well-established, highly respected Boston-based professional services firm to hire a Help Desk Specialist for their internal IT team. This is a great opportunity for someone who enjoys being the go-to person for technical support and thrives in a polished, client-facing environment supporting attorneys and professional staff.

Boston, MA30+ days ago

Skills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.

Boston, MA30+ days ago

$30–$30 Per Hour

Leverage internal and external resources (knowledge bases, manuals, and support sites, vendors) to answer questions and resolve issues. " Monitor help desk ticketing system, ServiceNow, for tickets assigned to the help desk to process or triage tickets to other support groups.

Smithfield, RI30 days ago

$17–$17 Per Hour

Provide first-level troubleshooting support to field technicians, vendors, and contractors completing in-store technology installations and upgrades. If you think this Technical Support Call Center Representative position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting!

Woonsocket, RI23 days ago

The Help Desk / Field Support Technician will serve as a primary support point, ensuring high availability, patch compliance, and configuration stability for endpoints across IT Department from Woonsocket Housing Authority ("WHA") locations. This role requires participate in $24\times7\times365$ emergency threat responses and critical incident resolution pipelines and the primary location will be at 679 Social Street, Woonsocket, RI 02895.

Boston, MA17 days ago

PRIMARY RESPONSIBILITIES 1.Manage Help Desk requests.2.Provide frontline computer trouble shooting / problem resolution.3.Process System Access requests.4.Coordinate hardware repair.5.Install and configure desktop computers and printers.6.Perform administrative duties(ordering supplies, receiving of equipment, and performing inventories)7.An ability to prioritize and organize work effectively.8.An ability to work under pressure and tight deadlines.9.Excellent investigative and problem solving abilities.10.Assist in process and documentation improvements.11.Perform other duties as assigned. JOB REQUIREMENTS1.Associate?s degree or 2 years of college in IT related field.2.1 year of technical experience supporting hardware and software in multi-user networked environment.3.Must be personable, have a customer-friendly attitude and have the ability to work in a team environment.4.Strong knowledge of Microsoft Office client applications5.Strong communication skills are required.6.Must be self-motivated and able to work without supervision .

Waltham, MA30+ days ago

$58,000–$72,000 Per Year

You'll resolve issues quickly, communicate clearly, and escalate intelligently - all while building relationships that keep clients confident in our service. Respond to and resolve help desk tickets via phone, email, and chat (hardware, software, networking, M365).

Fall River, Massachusetts30+ days ago

$100,000–$110,000 Per Year

Our client is seeking a hands-on IT Help Desk Leader to modernize and transform a legacy support function into a forward-thinking, scalable service organization. This role is ideal for someone who thrives in both technical execution and team leadership, with a strong focus on customer service and operational improvement.

Boston, MA30+ days ago

As Support Engineer, you will be responsible for first- and second-tier support for clients; regular communication with client and internal teams; software installations; timely problem resolution and maintaining healthy client relationships. The Support Engineer plays a key role interfacing directly with clients and internal technical delivery and product teams to ensure successful project outcomes and ongoing client satisfaction.

Boston, MA7 days ago

$45,695–$90,906 Per Year

Location Boston, MA Opening and Closing Dates 06/10/2026 - Open Until Filled Appointment Type Permanent Classification Level/Grade CL 23 - CL 25 Salary $45,695 - $90,906 Link to Court Careers Information https://www.mad.uscourts.gov/human-resources/emp-home.htm Court Name/Organization Massachusetts District Court Overview of the Position The U.S. District Court Clerk's Office currently is accepting applications for a full-time Help Desk Technician.

Chelsea, Massachusetts8 days ago

The essential functions of the job include providing Tier 1 and Tier 2 desktop support, managing the IT service desk ticket queue, maintaining hardware and peripheral equipment, supporting infrastructure projects, and serving as a resource for end users across the Braintree and Chelsea locations. Perform on-site analysis, diagnosis, and resolution of complex hardware problems for a variety of end users, and recommend and implement corrective solutions, including off-site repair as needed.

New!

Boston, MA6 days ago

In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. This is a hands-on, user-facing support role requiring strong technical troubleshooting skills, clear communication, and the ability to resolve issues in real time across remote, phone, and in-person channels.

Boston, MA30+ days ago

Operating within a Windows-focused environment integrated into the Azure Cloud, the Desktop Lead ensures high-quality technical support while overseeing the day-to-day operations and management of the ITIL-based helpdesk . The Service Desk Technician (Desktop Lead) serves as the primary point of contact for advanced hardware and software support at Roxbury Community College (RCC).

Boston, MA30+ days ago

Remote

Our client, a large consulting firm headquartered in North America with a strong presence in the Northeast, has an immediate need for a Director of Service Desk with a focus on the leadership and oversight of their nationwide end-user support services practice. The position oversees support operations across multiple tiers and plays a key role in building scalable, efficient processes within a dynamic, fast-paced environment.

Boston, MA30+ days ago

Management Analyst II'',''Management Analyst II'',''United States-Massachusetts-Boston-1 Ashburton Place'',''United States-Massachusetts-Boston-1 Ashburton Place'',''Administrative Services'',''Administrative Services'',''Operational Services Division'',''Operational Services Division'',''Full-time'',''Full-time'',''Day'',''Day'',''Mar 30, 2026, 2:50:55 PM'',''Mar 30, 2026, 2:50:55 PM'',''1'',''1'',''99,525.66'',''69,600.44'',''99,525.66'',''Yearly'',''Ashley MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) three years of full-time, or equivalent part-time, professional experience in work simplification, management analysis, program analysis, methods analysis, economic analysis, fiscal analysis, financial analysis, budget analysis or in program administration or program management or (B) any equivalent combination of the required experience and the substitutions below.

Boston, MA30+ days ago

$48,800–$65,100 Per Year

Recognized by Barron's as a top RIA firm for eight years in a row (awarded each September (2018-2025) based on prior 12-month data through June 30)1, we support more than 1.27 million clients across 140+ offices nationwide and manage over $324 billion in assets 2. As a Senior Service Desk Technician on the IT Service Tech team, you'll play a pivotal role as a primary escalation point for complex technical issues and provides advanced support to end-users.

Chelsea, MA30+ days ago

Preferred Qualifications: • IT Background • Knowledge of technical infrastructure and applications • Working knowledge/experience with Microsoft Office Suite and Office 365 • Analytical and technical problem-solving abilities • Customer Service Skills • Excellent communication and writing skills • Self-motivated and able to learn quickly • Ability to prioritize work-specific incidents. We provide enterprise-level information technology services, including network management and security, computer operations, application hosting, desktop provisioning and management, and modern and responsive digital services, to 40,000 internal stakeholders, plus residents, business owners, and visitors to the Commonwealth of Massachusetts.

Boston, Massachusetts10 days ago

Our AISight platforms and AI products promise substantial improvements to the accuracy of diagnosis and the efficacy of treatment of diseases like cancer, leveraging modern approaches in machine learning. This is an entry-level role designed for someone who wants to grow their skills in a fast-paced, high-impact environment, with mentorship from experienced IT leaders.

Norwell, MA30+ days ago

$20–$26 Per Hour

Who You Are: 3+ years of IT Helpdesk Support experience Minimum of High School Diploma and or Equivalency MUST have experience with ServiceNow ticketing system Great Customer Service Skills, Strong analytical, troubleshooting and typing skills MUST have experience and knowledge of Windows 11 operating system MUST have experience in an IT setting with computer hardware/software and troubleshooting and identifying issues to work towards resolution. At WECTEC Staffing Services, a wholly-owned subsidiary of Westinghouse Electric Company LLC, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.

Framingham, MA16 days ago

$90,000–$100,000 Per Year

The manager will report to the Director of Information Technology, and be responsible for leading a diverseteam, supporting key projects, and maintaining high service levels. Global Team Management: Proven experience managing geographically distributed teams, including understanding cultural differences and communication challenges.

Providence, RI30+ days ago

$13.50–$19.80 Per Hour

They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network services from local personnel or from employees using remote network access. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It!

New!

Boston, MA6 days ago

$52,000–$66,000 Per Year

In addition to the responsibilities above this role also requires regular physical activity including moving around the office to assist with IT or AV event related tasks lifting and carrying equipment upwards of 50lbs moving tables and chairs and plugging in devices under desks and other confined spaces. Position Pay Range 52000 - 66000 USD Working at CarGurus We reward our Gurus curiosity and passion with best-in-class benefits and compensation including equity for all employees both when they start and as they continue to grow with us.

Boston, MA30+ days ago

$37.50–$50.96 Per Hour

Suffolk – America’s Contractor – is a national company with more than $9 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. This role resolves complex issues across Windows and macOS environments, mentors junior technicians, drives knowledge quality, and partners with Engineering and Operations teams to improve service delivery.

Boston, MA30+ days ago

$37.50–$50.96 Per Hour

Suffolk - America's Contractor - is a national company with more than $9 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. This role resolves complex issues across Windows and macOS environments, mentors junior technicians, drives knowledge quality, and partners with Engineering and Operations teams to improve service delivery.

Boston, MA30+ days ago

$80,000–$100,000 Per Year

The successful candidate will play an important role in keeping the sales trading desk running efficiently by supporting client interactions, assisting with deal-related activity, and handling core operational and administrative functions. Jefferies is a leading global, full-service investment banking and capital markets firm that provides advisory, sales and trading, research, and wealth and asset management services.

Lincoln, RI7 days ago

The candidate selected will have to qualify as either a U.S. citizen, a U.S. National, a lawful permanent resident of the U.S., a Person Admitted into the U.S. as an Asylee or Refugee., a National of a country that is not prohibited from having access to U.S. controlled technology (via a letter of assurance), or a Person to be approved for an export license by the governing agency whose technology comes under its jurisdiction. The selection of the person to be hired for this position is contingent on the candidate having export compliance eligibility for access to U.S. controlled technology which comes under the licensing jurisdiction of the U.S. Department of State, International Traffic in Arms Regulations (ITAR) and the U.S. Department of Commerce, Export Administration Regulations (EAR).

Boston, MA11 days ago

$100,000–$120,000 Per Year

Our platform empowers medical technology companies to see how their products are used, understand why outcomes vary, and identify opportunities where physicians or sites of care can better serve their patients. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, market data and may vary from the range provided.

Boston, Massachusetts29 days ago

Strong analytical and problem-solving Able to resolve technical issues both directly (hand-on) and indirectly (teamwork, influence) through service partners and product vendors. Know when to escalate issues & request external help (i.e. vendors, technical specialists) to resolve an issue versus spending more time & resources internally.

Lexington, Massachusetts30+ days ago

Ideal candidates will possess the following skills and come prepared to discuss how they have experienced each of these areas in previous roles: Collaboration — You bring a collaborative spirit to all interactions with others; you work to ensure everyone around you is welcomed and positioned to do their best work; you view every Red River colleague as a member of one team. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our Applicant Tracking System.

Waltham, MA30+ days ago

$18–$23 Per Hour

Our CompAnalyst platform combines proprietary survey data, real-time market intelligence, intuitive software, and purpose-built AI to help more than 10,000 companies benchmark jobs, build pay structures, manage equity, and communicate total rewards clearly. Act as the on-site point of contact for all executives, employees, clients, and other external partners including on-site event planning and day of management.

Boston, MA28 days ago

$100,000–$120,000 Per Year

Boston, MA10 days ago

$70,000–$121,300 Per Year

The Director, Internal Sales Desk is a senior sales leader responsible for building and leading a high-performing Sales Desk that drives distribution growth and delivers consistent, high-quality presales support. This role oversees both Internal Wholesalers and Sales Support Specialists, ensuring a balanced model of proactive sales engagement and efficient service delivery across the presales lifecycle.

Boston, Massachusetts23 days ago

You’ll help manage daily operations at the front desk, provide excellent customer service, and coordinate hardware logistics with the Service Desk and Hardware teams. In order to participate in Berklee Student Employment, a student must fulfill the following requirements: Current student at Berklee College of Music or Boston Conservatory at Berklee.

Boston, MA14 days ago

$157,620–$252,190 Per Year

Reporting to the Senior Director of Commercial Finance, you will lead a team of Deal Desk professionals-driving the commercial strategy, operational excellence, and cross-functional integration needed to support Conga's growth as a market-leading SaaS company. As a junior executive, you will set the vision and operating model for Deal Desk at Conga, partnering directly with the Chief Revenue Officer, SVP of Sales, VP of Legal, and CFO leadership to align deal operations with go-to-market strategy.

Boston, MA29 days ago

$98,850–$158,160 Per Year

By unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates, and communications so teams stay in sync and buyers keep moving forward. This is a highly collaborative and fast-paced role where you'll manage the deal review process, provide guidance on pricing and contract terms, and help streamline workflows to improve deal velocity while protecting margin and minimizing risk.

Saugus, MA28 days ago

Our Front Desk team plays a huge role in shaping the customer experience, setting the tone for the store, and helping create a positive environment for both customers and coworkers. All employees are expected to cooperate with regulatory inspections and audits, which may include participating in meetings or interviews with inspectors, auditors, regulators, or other authorized parties as requested.

Somerville, MA30+ days ago

$26–$30 Per Hour

What We're Looking For: • Dental Assistant Certificate (minimum 1-year program; 2-year program preferred) • Radiology certification required • At least 2 years of dental assisting experience • Strong communication and organizational skills • Ability to work effectively with patients of all ages • Team-oriented mindset with a commitment to excellent patient care • Experience in pediatric dentistry is preferred but not required. While continuing to serve children in need, yet recognizing the ultimate goal is to prevent dental disease, the Institute in 1915 began to focus on scientific research and is today the world's leader in oral health research.

MA30+ days ago

Remote

Collaborate with Sales to build and manage quotes within Salesforce, applying internal policy expertise to ensure quotes align with internal policies, while helping Sales to meet customer needs and maximize revenue. Learn how the worlds largest brands, including Mars, LOreal, Coca-Cola, Bosch, and GSK, as well as retailers and distributors such as E.Leclerc, Carrefour, Metro, and Intermarché use Salsify everyday to stand out on the digital shelf.

Woburn, Massachusetts11 days ago

Responds appropriately and in accordance with established guidelines and timeframes to all calls, emails, work orders, or alerts by creating an incident/request using the IT Service Management Suite provided in an effective manner; maintaining and ensuring the accuracy of all logged information. 3. Exhibits commitment and accountability to coordinate customer support issues and ensure timely response, positive outcomes and accurately identify when issues should be escalated to the Supervisor, Service Desk for incidents/requests that require elevated support.

Charlestown, MA10 days ago

$21–$36 Per Hour

Job Description: Primary Responsibilities: Responds appropriately and in accordance with established guidelines and timeframes to all calls, emails, work orders, or alerts by creating an incident/request using the IT Service Management Suite provided in an effective manner; maintaining and ensuring the accuracy of all logged information. Exhibits commitment and accountability to coordinate customer support issues and ensure timely response, positive outcomes and accurately identify when issues should be escalated to the Supervisor, Service Desk for incidents/requests that require elevated support.

Charlestown, MA10 days ago

$21–$36 Per Hour

Boston, Massachusetts30+ days ago

Work alongside front desk staff and our remote service teams to handle all guest interactions with the highest quality of service and professionalism, taking ownership of guest issues and ensuring they are completed to the highest degree of satisfaction without supervision. recruiting@sonder.com?subject=Reasonable%20Accommodation%20Request&body=Name%3A%0AJob%20Applied%20To%3A%0AReason%20for%20Accommodation%20Request%3A%0A%0A*Please%20note%3A%20General%20recruitment%20inquiries%20will%20not%20receive%20a%20reply.%20This%20inbox%20is%20only%20monitored%20for%20reasonable%20accommodation%20requests.

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Help Desk Jobs in Stoughton, MA

Help Desk Supervisor Ken`s Foods

for Desktop Support Engineer (Window 11 Upgrade) Tanisha Systems

Help Desk Specialist A-Line Staffing Solutions LLC

L2 MAC Support Engineer Sky Systems Inc

Desktop Support Analyst AlphaNet Consulting

Desktop Support Engineer Raas Info Solutions Pvt Ltd

Help Desk Analyst StratAcuity Staffing Partners Inc

Help Desk Specialist Cannon Search

Senior Help Desk Technician II Contact Government Services LLC

Senior Help Desk Technician Contact Government Services LLC

Help Desk Analyst Compu-Vision Consulting Inc.

Technical Support Representative ($17.00/hr) - 169044 A-Line Staffing Solutions LLC

Help Desk / Field Support Technician E Logic

Help Desk Specialist Seven Seven Softwares

Help Desk Technician (Level 1/2) BMIT LLC

IT Help Desk Technician Lead Mondo

Help Desk Support Engineer Gamen Group

Help Desk Technician United States Courts

IT Service Desk Technician Trexon

T1 Service Desk Analyst StratAcuity Staffing Partners Inc

Service Desk Technician (Desktop Lead) - Roxbury Community College Roxbury Community College

Director, Service Desk - East Coast (Remote) Daley and Associates

Service Desk Agent Commonwealth of Massachusetts

Senior Service Desk Technician (Boston, MA-Hybrid) Edelman Financial Engines LLC

Service Desk Intern Commonwealth of Massachusetts

IT Service Desk Specialist PathAI

Help Line Agent Westinghouse Electric Co LLC

Service Desk Manager Applause

Service Desk Tech I CompuCom

IT Service Desk Analyst CarGurus Inc

Senior IT Service Desk Technician UNAVAILABLE

Senior IT Service Desk Technician Suffolk Construction Company Inc

Equity Cash Trading - Sales Trading Desk Support (Analyst) Jefferies Financial Group Inc

IT Service Desk Technician II Materion Corp

Deal Desk Analyst AcuityMD

Service Desk Support Specialist I-II Christian Science

Service Desk Technician II (Secret Clearance) Red River

Front Desk Administrative Assistant Salary.com

Deal Desk Associate AcuityMD Inc

Director, Internal Sales Desk Manulife Financial Corp

Technology Support Front Desk Student Assistant Berklee College of Music

Director, Deal Desk AppExtremes LLC

Deal Desk Manager AppExtremes LLC

Front Desk Receptionist – Sanctuary Saugus Sanctuary Medicinals

Dental Assistant/ Front Desk Support The Forsyth Institute

Deal Desk Analyst Salsify, Inc.

Service Desk Analyst Tier 1 Beth Israel Lahey Health

Service Desk Analyst Tier 1 Lahey Hospital and Medical Center

Service Desk Analyst Lahey Hospital and Medical Center

Sr. Front Desk Hospitality Agent Sonder

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