Service Center Analyst NuAxis InnovationsService Center AnalystSterling, VAExposure to Microsoft Intune (Endpoint Manager) in a Tier 1 support capacity, including basic device enrollment support and assisting users with access or connectivity issues. This role is ideal for a customer-focused IT professional who thrives in a fast-paced environment, takes ownership of issues end-to-end, and is committed to meeting service-level agreements (SLAs).
SR. Desktop Engineer Veloc Inc.SR. Desktop EngineerChesapeake, VAFull timeThe IT Service Delivery Administrator will provide strong desktop support and IOS and MAC support both onsite and remotely to our clients who have critical response time requirements for their business technology systems. This role requires advanced troubleshooting skills, a strong customer-service mindset, and the ability to collaborate with high-level executives in a professional and discreet manner.
Help Desk Manager Integral Consulting Services IncHelp Desk ManagerTysons Corner, VAPlan and implement the appropriate IT capacity (Resource Capacity Management, Service Capacity Management, and Business Capacity Management) while helping ensure that information & technology services achieve expected levels of performance. The Help Desk Manager is responsible for overseeing help desk operations and ensuring customer satisfaction for the Defense Nuclear Facilities Safety Board (DNFSB).
Help Desk Manager IntegralHelp Desk ManagerTysons Corner, VirginiaFull timeResponsibilities: Plan and implement the appropriate IT capacity (Resource Capacity Management, Service Capacity Management, and Business Capacity Management) while helping ensure that information & technology services achieve expected levels of performance. Overview: The Help Desk Manager is responsible for overseeing help desk operations and ensuring customer satisfaction for the Defense Nuclear Facilities Safety Board (DNFSB).
Help Desk Manager (DAI, Financial) - Fully Remote – Secret+ BizFirstHelp Desk Manager (DAI, Financial) - Fully Remote – Secret+Leesburg, AKRemoteThe Helpdesk Manager shall provide daily supervision, direction, and guidance to contract personnel responsible for remote-access user support and training, including organizing, directing, and monitoring the work of qualified personnel, and scheduling personnel rotations to ensure efficient and effective helpdesk coverage and support operations. Our client is a boutique consulting firm that employs consultants and professionals with unique skill sets to support the federal government with strategic execution, financial process enablement, IT systems, and Enterprise Resource Planning (ERP) software implementation.
NCIS Help Desk Manager | Active TS/SCI clearance General Dynamics CorpNCIS Help Desk Manager | Active TS/SCI clearanceQuantico, VA$111,155–$150,385 / yearFurther responsibilities include: assigning and overseeing the installation and maintenance of end-user devices, including desktops, laptops, printers, peripherals, and mobile devices, ensuring proper functionality and security; maintaining an up-to-date database of IT equipment; Oversee troubleshooting efforts conducted by the team, ensuring the effective consultation with users via phone, email, or self-service tickets. NCIS not only has primary responsibility for all criminal investigative, CI, CT, and cyber matters within the DON, but it also has exclusive investigative jurisdiction in non-combat matters involving actual, potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities.
NCIS Help Desk Manager - 2nd or 3rd Shift | Active TS/SCI clearance General Dynamics CorpNCIS Help Desk Manager - 2nd or 3rd Shift | Active TS/SCI clearanceVA$122,400–$165,600 / yearFurther responsibilities include: assigning and overseeing the installation and maintenance of end-user devices, including desktops, laptops, printers, peripherals, and mobile devices, ensuring proper functionality and security; maintaining an up-to-date database of IT equipment; Oversee troubleshooting efforts conducted by the team, ensuring the effective consultation with users via phone, email, or self-service tickets. NCIS not only has primary responsibility for all criminal investigative, CI, CT, and cyber matters within the DON, but it also has exclusive investigative jurisdiction in non-combat matters involving actual, potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities.
Help Desk Manager Addison GroupHelp Desk ManagerReston, Virginia$115,000–$120,000 / yearThis is a true player/coach role—you will spend the majority of your time directly supporting users while also leading, mentoring, and guiding a small team of help desk analysts. A Help Desk Lead / Supervisor is sought to serve as a hands‑on technical leader and working supervisor within an IT support organization.
IT Solution Center (ITSC) Manager, Help Desk Digital Management LLCIT Solution Center (ITSC) Manager, Help DeskVAWith a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efcient, and cost-effective solutions that drive measurable results.
Help Desk Manager Harmony Senior ServicesHelp Desk ManagerRoanoke, VirginiaThis role is responsible for delivering reliable, responsive, and operationally critical technology support across corporate offices and communities, with strong ownership of access and identity management, vendor relationships, enterprise telephony, internet and carrier services, mobile devices, and end-user computing. The Helpdesk Manager works closely with the Infrastructure & Network and Business Applications teams to ensure seamless support and operational continuity.
Help Desk Lead/CAB Manager ValidaTekHelp Desk Lead/CAB ManagerArlington, VirginiaWe bring together people with many different perspectives, experiences, and talents to drive innovation and achieve more together than we can individually.â¯Our commitment to quality and performance optimization is the reason why our IT Service Projects and New Development Projects have been appraised at CMMI Maturity Level 5, positioning us as one of a handful of elite companies to receive the highest form of third-party validation. We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee the operations of the help desk operations that supports a large DoD IT infrastructure program providing a common view for all enterprise-wide users.
Help Desk Lead/CAB Manager ValidaTek IncHelp Desk Lead/CAB ManagerArlington, VASummary: We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee the operations of the help desk operations that supports a large DoD IT infrastructure program providing a common view for all enterprise-wide users. As the primary point of contact between the help desk and leadership, this manager will focus on customer service, performance, and optimization of processes to ensure end users have the support they need to be successful when utilizing the network.
Help Desk / Access Manager - Mid Level EC Technology, LLCHelp Desk / Access Manager - Mid LevelFt. Belvoir, DCDemonstrated experience with access management operations, such as PKI Trusted Agent activities or verifying security clearance information in JPAS or Scattered Castles or validating access using need-to-know applications (JEMS, NCTC, etc.). Core services include cross-domain solutions, secure network access, data management, systems integration, and access relevant reporting across U.S. and multinational platforms.
Service Desk Administrator/Help Desk Specialist DOJ EOIR End User Support ITC FederalService Desk Administrator/Help Desk Specialist DOJ EOIR End User SupportFalls Church, VARESPONSIBILITIES: Monitor and answer service desk calls and emails to assist customers requiring technical support; Handle calls, emails, and tickets assigned prior to escalating to other teams or leadership. ITC Federal, LLC (ITC) connects technology advancements in automation and AI, customer experience, and financial services to solve government mission challenges, enabling smoother operational efficiency and bolstering national security.
Service Desk Administrator/Help Desk Specialist - DOJ EOIR End User Support ITC Federal, Inc.Service Desk Administrator/Help Desk Specialist - DOJ EOIR End User SupportFalls Church, VirginiaFull timeMonitor and answer service desk calls and emails to assist customers requiring technical support; Handle calls, emails, and tickets assigned prior to escalating to other teams or leadership. ITC Federal, LLC (ITC) connects technology advancements in automation and AI, customer experience, and financial services to solve government mission challenges, enabling smoother operational efficiency and bolstering national security.
OIS Fleet Support / Help Desk Service Administrator EntarianOIS Fleet Support / Help Desk Service AdministratorYorktown, VirginiaOverview/ Job Responsibilities: Entarian is looking for a Help Desk Service Manager to support the Naval Supply Systems Command (NAVSUP) Ordnance Information System (OIS) to provide technical expertise on a mission-critical program whose purpose is to develop, modernize, enhance, operate, and maintain services for OIS mission critical systems. In this role, you will be the central point of contact for fleet customers, manage the OIS support mailbox, monitor fleet synchronization compliance, maintain help desk ticketing actions, and ensure accurate communication between fleet users and OIS ship install/field technicians.
Help Desk Support Specialist Tetra Tech IncHelp Desk Support SpecialistWarrenton, VAJob Duties & Responsibilities - Essential Job Functions may include (but are not limited to) the following: • Assist stakeholders with troubleshooting system/application issues, coordinate with Level 2/Level 3 support for issues which require additional escalation and facilities communications to users and stakeholders when troubleshooting issues. Work Requirements and Additional Information: Work Location: Warrenton, VA Position is: Completely in person Work Hours: Rotating shift schedule (24/7/365 operations, rotating shifts, 8 to 10 hours a day, 40 hours a week) to include nights and weekends, and holidays.
Help Desk Support Technician Tetra Tech IncHelp Desk Support TechnicianWarrenton, VAJob Duties & Responsibilities - Essential Job Functions may include (but are not limited to) the following: • Assist stakeholders with troubleshooting system/application issues, coordinate with Level 2/Level 3 support for issues which require additional escalation and facilities communications to users and stakeholders when troubleshooting issues. Work Requirements and Additional Information: Work Location: Warrenton, VA Position is: Completely in person Work Hours: Rotating shift schedule (24/7/365 operations, rotating shifts, 8 to 10 hours a day, 40 hours a week) to include nights and weekends, and holidays.
Help Desk Support Service Specialist (Senior) Qbe LLCHelp Desk Support Service Specialist (Senior)VAProvide enhanced technical support to VIP users, including on-site visits, issue resolution, and follow-up actions; immediately notify the Work Site Information Management Officer (IMO) and Information Systems Security Manager (ISSM) of all VIP-related incidents. Provide second-tier technical support for desktop, laptop, and networked systems (NIPRNET, SIPRNET, MPE, and Closed Restricted Network (CRN)) including hardware, software, printers, and multi-function devices.
Service Desk Manager Huntington Ingalls Industries IncService Desk ManagerSpringfield, VA$94,352–$122,000 / yearThe manager anticipates the customer and organizational needs, identifies opportunities for automation and optimization, and ensures the service desk evolves from a reactive support function to a value-driven, performance oriented capability. Working with/across mutli-disciplinary teams and operational managers (IT Ops Manager, Cybersecurity Operation Center Manager) to provide notification of issues and courses of action.
NewInformation Technology Help Desk Technician New Horizon Bank - National AssociationInformation Technology Help Desk TechnicianRichmond, VAThis position is responsible for troubleshooting hardware and software issues, supporting users, administering user accounts and devices, and assisting with technology projects while ensuring compliance with the Bank's information security policies and regulatory requirements. Job Title: IT Help Desk Administrator Classification: Full TimeReports To: IT Manager FLSA Status: ExemptDepartment: IT Review Date: June 30, 2026RequirementsStrong troubleshooting, problem-solving, and customer service skills.
Help Desk Technician - Tier 2 (MSP) Solvere One/HouseCallHelp Desk Technician - Tier 2 (MSP)Dulles, VAFull timeSolvere One has established a top-level Managed Service Provider (MSP) brand that focuses on network security and proactive management solutions as a chosen IT services and consulting provider. Identifies, diagnoses, and resolves Tier 2 incidents for users of personal computer software and hardware, local network, the Internet, and new computer technology in a call center environment; communicates solutions to end-users.
Tier 1 Help Desk Technician Iron Bow Technologies LLCTier 1 Help Desk TechnicianHerndon, VA$20–$24 / hourStrive to provide customer responsiveness that supports a goal of point-of-call resolution - while some support requests will need to be escalated to other teams, you bring ambition to assist customers in the most expeditious way possible and perform timely escalation of incidents and requests that cannot be completed at Tier 1. You look forward to getting involved with multiple areas of customer support, including providing suggestions and input that consistently help to improve customer support, identifying anomalies and suggested improvements for existing documented solutions.
Help Desk Technician NVR IncHelp Desk TechnicianReston, VAWe dont just sell and build new homes; we also manage teams, acquire land, manufacture materials, provide mortgages to our customers, and provide corporate support to NVRs multi-billion dollar business operations. At NVR, our technology teams are at the forefront of innovation, delivering advanced tools and solutions that empower multiple business lines and support our mission to create exceptional living experiences for our customers.
Help Desk Technician - Overnight - Top Secret PROSOFTHelp Desk Technician - Overnight - Top SecretPortsmouth, VA$65,000–$68,000Qualifications: Minimum of two (2) to four (4) years of relevant experience for Tier II support roles, or four (4) or more years of experience for Tier III roles in advanced support functions such as system access management, endpoint administration, or incident response. KSAs include: · Basic networking knowledge to diagnose and resolve connectivity issues involving TCP/IP, DNS, DHCP, and VPN technologies.
PennDOT - HDA3 A4 SC3 (Tier 1 Help Desk) PeopleNTech LLCPennDOT - HDA3 A4 SC3 (Tier 1 Help Desk)Alexandria, VAThis position is 100% onsite and at The Riverfront Office Center (ROC) (the main DMV building along the Susquehanna River, just south of I-83), specifically located at-. • Create and escalate Remedy trouble tickets to Tier 2 Service Desk staff and/or 3rd Party Service Providers as needed to ensure resolution.
Service Desk Manager Centuria CorporationService Desk ManagerAlexandria, VADuring our two decades of service, we have earned the trust and respect of our government clients for the simple reason that we have great people who are experts in their fields and take pride and ownership in everything they do. Company/ Program Description: Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government since 2002.
Service Desk Manager Leader Communications IncService Desk ManagerAlexandria, VAExcellent verbal communication skills include the ability to establish a professional rapport with customers; be a good listener and obtain required information; see things from another persons perspective; express knowledge in a clear, simple manner; explain technical matters to non-technical people; and be able to uphold the interests. The Service Desk Manager provides executive leadership across Tier 1 Service Desk, Tier 2 Advanced Problem Resolution (APR), USPTO Contact Center (UCC), Knowledge Management, Accounts Management, and Executive Support functions.
Help Desk Team Lead Booz Allen Hamilton IncHelp Desk Team LeadArlington, VA$86,800–$198,000 / yearOnsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements.
Manager, IT Service Desk & End User Services Clark Construction Group LLCManager, IT Service Desk & End User ServicesMcLean, VAWhile there are times for quiet concentration, you'll also be expected to move actively throughout the office and travel occasionally to various locations, including dynamic construction sites, utilizing different modes of transportation. Escalation routing into Enterprise Applications, Infrastructure, and Asset Management, ensuring issues land in the right hands without falling through the cracks, and high-urgency issues are handled appropriately.
Senior Help Desk Specialist JCS Solutions LLCSenior Help Desk SpecialistArlington, VAFull timeJCS offers enterprise-wide solutions including cloud computing, software development, cybersecurity, digital modernization, and management consulting for the federal government. The employee is regularly required to sit, use hands and fingers to operate a computer keyboard and mouse, and communicate effectively verbally and in writing.
NewIT Service Desk Operations Program Manager NTT DATA Group CorpIT Service Desk Operations Program ManagerAlexandria, VA$97,391–$162,319 / yearNTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. This role focuses on ensuring efficient and effective processes, optimizing resource allocation, and driving continuous improvement initiatives to achieve operational excellence and meet business objectives.
Help Desk Senior (Guantanamo Bay) Agil3 Technology Solutions (A3T)Help Desk Senior (Guantanamo Bay)ARLINGTON, VAFull timeYou will participate in a team of highly qualified professionals and interact daily with the customer to ensure productivity and resolve IT issues that the end-users may have with existing desktops, laptops, software installation issues, and other critical needs. Provide PKI Trusted Agent (TA) support; this includes but is not limited to; submitting new token requests, retrieving, issuing tokens, and the collection/turn-in of returned/expired tokens IAW established policies and procedures.
Global Deal Desk Senior Manager Planet Labs PBCGlobal Deal Desk Senior ManagerArlington, VA$142,800–$178,500 / yearAbout the Role: The Global Deal Desk Senior Manager is the key strategic partner between Sales, FP&A, Product, and Legal, acting as mission control for our most complex, strategic customer deals, as well as providing key leadership on emergent pricing and packaging. Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands.
Assistant Front Desk Manager Marriott International IncAssistant Front Desk ManagerVienna, VAUtilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Account Manager II- Desk Based Sales Lumen Technologies IncAccount Manager II- Desk Based SalesWORKS FROM HOME, VARemote$50,606–$67,473 / yearAs a desk-based position, with limited field engagement, this role will target mostly new logo acquisition and development through well-supported sales and prospecting motions, as well as assist in development of peers and newer team members when required. This advanced role is responsible for producing new sales and growing brand awareness within a defined territory by selling the Lumen portfolio of products, services and solutions.
Business Desk Deal Manager NetApp IncBusiness Desk Deal ManagerVienna, VA$129,200–$167,200 / yearThis role is for a highly experienced Business Desk Deal Manager who will lead the Deal Enablement function for North America Sales teams and accounts, providing critical support in all aspects of the deal process, including: deal structuring, pricing/discounting, and business approvals. The successful candidate will have an operational execution and cross-functional team leadership background with demonstrated experience in supporting a team-based approach, developing strategies, implementing programs, and supporting business practices to facilitate the entire Deal life cycle.
NewService Desk Manager Alliance Defending FreedomService Desk ManagerLansdowne, VA$92,000–$147,900 / yearOur Service Desk team diagnoses, tracks, and resolves Tier 1 & 2 technical issues for the ministry staff, and escalates advanced technical support issues to Security, Infrastructure, and Engineering teams to address. Analyze Service Desk activities and develop tools and process improvements to optimize service and team performance, including daily, weekly, and monthly reports on Service Desk productivity.
DOD Skillbridge- Support Desk Engineer Endurance IT ServicesDOD Skillbridge- Support Desk EngineerVirginia Beach, VirginiaWe are seeking active duty military personnel looking for an internship through Skillbridge as a Support Desk Engineer to join our team. Ensure all troubleshooting efforts, conversations with clients, vendors, and co-workers are properly recorded on the ticket.
Supervisor Service Desk Markel Group IncSupervisor Service DeskRichmond, VAThis includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. Assist with development and implementation of initiatives to increase FCR rates, identifying opportunities for the service desk to take on more complex tasks and responsibilities traditionally handled by higher-tier support teams.
Supervisor Service Desk Markel CorporationSupervisor Service DeskRichmond, VAThis includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. Assist with development and implementation of initiatives to increase FCR rates, identifying opportunities for the service desk to take on more complex tasks and responsibilities traditionally handled by higher-tier support teams.
Front Desk Administrative Assistant True Ground Housing PartnersFront Desk Administrative Assistant22203, VA$46,200This role provides primary front desk coverage and supports daily office operations, including reception services, conference room coordination, mail handling, and basic administrative support. • Perform general administrative and clerical duties such as monitoring True Ground’s corporate email, preparing materials for meetings, photocopying, physical and electronic filing, providing logistical information to guests and staff, etc.
NewFront Desk Supervisor Donohoe Hospitality Services CareersFront Desk SupervisorArlington, VirginiaThe new Residence Inn Arlington Courthouse offers all the comforts of home while leading the way in green practices and awareness by meeting Arlington County LEED requirements. Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, and hotel room discounts.
Patient Service/Front Desk Coordinator Part Time MyEyeDr.Patient Service/Front Desk Coordinator Part TimeWinchester, VA$17–$21.80 / hourPart timeOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. For locations in the Virginia counties of Arlington, Alexandria City, Fairfax, Loudoun, Prince William, Manassas City, Stafford, Fauquier, Clarke, Culpepper, and Spotsylvania, the wage range for this position is $17.00-$21.80 hourly, based on experience and office location.
NewPatient Service/Front Desk Coordinator MyEyeDr.Patient Service/Front Desk CoordinatorHarrisonburg, VA$17–$21.80 / hourFull timeOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. For locations in the Virginia counties of Arlington, Alexandria City, Fairfax, Loudoun, Prince William, Manassas City, Stafford, Fauquier, Clarke, Culpepper, and Spotsylvania, the wage range for this position is $17.00-$21.80 hourly, based on experience and office location.
Service Desk Technician Tier 1 (Secret Clearance Required) - M-F 7AM-3PM Red RiverService Desk Technician Tier 1 (Secret Clearance Required) - M-F 7AM-3PMChantilly, VirginiaIdeal candidates will possess the following skills and come prepared to discuss how they have experienced each of these areas in previous roles: Collaboration — You bring a collaborative spirit to all interactions with others; you work to ensure everyone around you is welcomed and positioned to do their best work; you view every Red River colleague as a member of one team. Our engineers are responsible for maintaining user uptime and improving their computing experiences through effective maintenance, problem identification and resolution activities, as well as growing and developing the organization’s perception with existing customers through exceptional customer service.
Service Desk Technician Tier 1 (Secret Clearance Required) - M-F 730AM-330PM Red RiverService Desk Technician Tier 1 (Secret Clearance Required) - M-F 730AM-330PMChantilly, VirginiaIdeal candidates will possess the following skills and come prepared to discuss how they have experienced each of these areas in previous roles: Collaboration — You bring a collaborative spirit to all interactions with others; you work to ensure everyone around you is welcomed and positioned to do their best work; you view every Red River colleague as a member of one team. Our engineers are responsible for maintaining user uptime and improving their computing experiences through effective maintenance, problem identification and resolution activities, as well as growing and developing the organization’s perception with existing customers through exceptional customer service.
Front Desk - Concierge Professional Circle Company Associates IncFront Desk - Concierge ProfessionalMcLean, VA$19–$21 / hourThis highly visible role combines hospitality, administrative coordination, and responsible for executing daily operations at the Greet Hub while providing best-in-class service to employees, clients, and guests. Anticipate and proactively address employee and guest needs by leveraging context and insights to personalize interactions and create memorable, high-touch experiences.
Medical Data Specialist (Front Desk Receptionist) Commonwealth of VirginiaMedical Data Specialist (Front Desk Receptionist)Fairfax, VARequired Qualifications: High school diploma or equivalent; Experience providing effective customer service in a busy office or reception environment; Experience using Microsoft Office, including Outlook and Excel; Knowledge and understanding of front office procedures in a primary care clinic setting; Knowledge of electronic medical records (EMR) and records management; Knowledge of point of service payment processing, patient check-in, and patient-out procedures; Basic understanding of medical terminology; Demonstrated effective interpersonal and communication skills; Demonstrated organizational skills with ability to handle multiple tasks simultaneously; and. SHS provides primary care services and health promotion to eligible students at Mason, including, but not limited to, initial and follow-up assessment, history taking, physical exam of patients, utilization of differential diagnosis, appropriate interventions, consultations, and referrals as indicated, and basic emergency treatment and stabilization.
IT Service Desk Lead Performance Food Group CoIT Service Desk LeadRichmond, VA$27–$32 / hourWith the goal of helping customers thrive, PFG markets and delivers quality food and related products to independent and chain restaurants, schools, business and industry locations, convenience operations, healthcare facilities, vending distributors, office coffee service distributors, big box retailers, and theaters across the U.S., Click Here for Benefits Information, $27 - $32/hr. This role monitors service levels, coordinates escalations, supports incident response, and provides day-to-day guidance, coaching, and support to Service Desk associates.