Help Desk Manager Jobs in the United States
Global Commerce and Services LLC
Washington, DC
Will be responsible for ensuring that information and training is disseminated to all levels of the chain-of-command through a Beltway Weekly, Regional meetings, and weekly meetings with customer support managers from Leidos, NCTAMS, LANT, PEO Digital, and Enterprise Services. • Technical expertise, with not only a thorough knowledge of all aspects of the NGEN/NMCI program, but also familiarity with the hardware and software used on NMCI.
TEKsystems
Lansing, MI
This person will be responsible for providing the day-to-day management of the client services team, assisting the Chief Information Officer (CIO) with strategic planning for the direction of the IT department, and managing applications, telephony, and PC support. Accomplish information technology staff results by communicating job expectations; planning, monitoring, coaching, counseling, and directing employees; initiating, coordinating, and enforcing systems, policies, and procedures.
TEKsystems
Bloomington, MN
Assist with onsite support as needed • Participate in weekly company meetings and other meetings as necessary to the Help Desk department • Documentation using company software In Addition, the following skills and abilities are required: • Excellent verbal and written skills • Ability to communicate effectively over phone and email • Ability to juggle multiple tasks to achieve goals/projects • Must be able to work in a team environment • Must be well organized and have great problem-solving skills • Ability to gather, document and evaluate information that will lead to outstanding solutions Nice to Have: • 1+ years in IT support or related field • Experience with ConnectWise Software • An understanding of Microsoft operating system and software • Experience working within the medical space and understanding of HIPAA. Responsibilities Include: • Desktop & Printer support • Workstation application support • Server application support • Line of business application support • Contacting Vendor/manufacturer on behalf of clients • Boonya cloud management • Creating and managing exchange and 0365 emails • Creating and managing user accounts • New PC and workstation setups • Assist with Managing 0365 licensing • Troubleshooting network connectivity and network devices • Troubleshooting specialty equipment/devices including IO cameras/sensors/ect • Assist with receiving shipments, updating sales order statuses, and scheduling as needed.
TEKsystems
Southfield, MI
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. Job Summary: With the goal of providing superior service and first contact resolution, delivers front line technical support to customers via multiple communication channels in a customer contact center environment.
TEKsystems
Knoxville, TN
The ideal candidate must have traditional help desk/desktop experience, including break/fix, troubleshooting hardware (printers, desktops, laptops, mobile devices, drivers, monitors, etc.), installing applications, and minor routers and switches. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
TEKsystems
Honolulu, HI
Help desk/over the phone support involved, in which the technician will provide the first line of defense/ tier 1 support, and escalate the issues to the higher level tiers as needed. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
TEKsystems
San Diego, CA
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
TEKsystems
Scottsdale, AZ
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
TEKsystems
Scottsdale, AZ
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
TEKsystems
New York, NY
This person will be providing phone/remote/email support of 1700+ users with issues involving Windows 10/11, Active Directory, MS Office 2016/365, Citrix, VPN, mobile devices, MDM, and iManage document management. Help desk, Service desk, Customer service, Windows 10, Active directory, Microsoft Office, MS Word, Citrix, VPN, document management systems, iManage.
TEKsystems
Clinton, MD
o Support peripherals for scanning paper and ID cards, barcode scanners, credit card readers, label printers, signature pads, Dragon dictation microphones, and. Ø Minimum 5 years Windows 10 (Windows 7 prior ) Desktop Support and or network smart hands (Data Center/Basic Network support) experience in a corporate.
TEKsystems
Chattanooga, TN
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
TEKsystems
Coppell, TX
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
Workbridge Associates
Knoxville, TN
The Tier 1 Help Desk role will be responsible for assisting staff with technical support of desktop computers, applications, and related technology. Workbridge Associates has an excellent Tier 1 Help Desk opportunity in Knoxville, TN.
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Ashland, OR
Provide Tier 1 and 2 helpdesk support; maintain and resolve issues with desktop/laptop computers, client software, peripherals, printers, local network, etc. · Troubleshoot software and hardware problems with the expertise to resolve routine calls over the telephone and to resolve more complex problems within the Help Desk staff.
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Redstone Arsenal, AL
Familiar with Cisco Collaboration or Cisco Video or equivalent, Cisco Telepresence, Tandberg, Cisco Video, DISA GVS . location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law.
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Tamarac, FL
Join Our Clients Team: IT Manager of Warehouse Management System Development. The company is a leader in jewelry manufacturing, distribution, and marketing.
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Boulder, CO
Our client, an affordable housing property management company, is seeking a Front Desk Coordinator to serve as the first point of contact for residents, visitors, and staff while ensuring the smooth operation of the front desk. Ability to thrive in a fast-paced, multi-tasking environment while managing multiple customers effectively.