Chantilly, Virginia30+ days ago
May 14, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Develop partnerships with cross-functional teams to improve and shape how the Technical Help Desk will hand off work, partner on strategic initiatives, and improve customer experience.
Real-Time Monitoring: • Continuously monitor application performance and system health using monitoring tools. User Support: • Provide timely and effective support to users experiencing application issues.
To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155. Posting Number WGE_3223P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 06/12/2026 Job Close Date 06/26/2026 Open Until Filled Agency Website www.brightpoint.edu Contact Name Cassandra Davidson Email cdavidson@brightpoint.edu
Join a mission-driven technical support team supporting the Automated Commercial Environment (ACE) — the U.S. government’s primary trade processing platform used to manage imports, exports, cargo processing, trade compliance, and enforcement activities. You’ll troubleshoot technical and operational issues related to the ACE platform, respond to calls and email inquiries, and help users navigate portal functionality, reporting tools, and account-related processes.
UNAVAILABLE, VA27 days ago
Chronos Operations, LLC is seeking an ACE Account Service Desk Specialist (Tier 2 – ASD) Bilingual to support the Automated Commercial Environment (ACE) Account Service Desk under the Customs and Border Protection (CBP) Technology Service Desk (TSD). This role provides Tier II support to a large external user community, including Trade, Participating Government Agencies (PGAs), and CBP personnel, supporting trade facilitation, compliance, and enforcement operations.
Because ACE Tier II analysts interact daily with trade organizations, brokers, importers, and other stakeholders who speak the language of trade, candidates who can communicate fluently in trade terminology (entry types, bonds, PGAs, harmonized tariff schedules, port operations, and related concepts) will be best positioned to succeed in this role. Background in trade brokerage, freight forwarding, port operations, or a related trade industry role; candidates who have worked alongside licensed customs brokers, port directors, or trade compliance officers are strongly encouraged to apply.