Cleveland, OH30+ days ago
Valid driver's license and clean driving recordWork Experience: A minimum of one (1) year of related experience in hospitalityKnowledge: Knowledge of Towne Park's and site-specific preventative safety and security proceduresKnowledge of Towne Park's safe driving policies and proceduresKnowledge of potential hot spot and accident reporting policies and procedures as set forth by Towne ParkKnowledge of Towne Park's equipment training, policies and procedures for use in a safe and efficient mannerKnowledge of Towne Park's claim check, ticketing and key box training, policies and proceduresKnowledge of Towne Park's principles and processes for providing exemplary customer service. Written and verbal communication skills to effectively address all levels within the organizationAbility to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse culturesAbility to read, analyze, and interpret general business policies, procedures, equipment manuals, training materials, and corporate communicationsAbility to compose professional internal and external business communications including reports, memos, letters, and e-mailsAbility to maintain accuracy and composure while under pressure to effectively handle guest/patient complaints and difficult situations.