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Hotel Manager

As a growing hospitality company, we are looking for an experienced Hotel Assistant General Manager to assist with overseeing all staff, budgets and operations of the local business unit. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring our clients are treated like they are part of ours and your family.

KBSkills

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Days Inn Inner Harbor is looking for the right candidate. If this sounds like you and you are ready to set yourself apart from others, we are ready for you to join our team. As a growing hospitality company, we are looking for an experienced Hotel Assistant General Manager to assist with overseeing all staff, budgets and operations of the local business unit. Assistant General Manager responsibilities include assisting with formulating overall strategy, managing people, and ensuring policies are followed. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring our clients are treated like they are part of ours and your family. If you are interested in being part of building something special, this is the perfect job for you. <h3>Responsibilities</h3> <ol><li>To be a Change Agent that is focused on ensuring all employees prioritize the guest over everything else</li><li>Assist with overseeing day-to-day operations</li><li>Assist with designing strategy and setting goals for growth</li><li>Maintain budgets and optimize expenses</li><li>Manage policies and processes</li><li>Ensure employees work productively and develop professionally</li><li>Assist with overseeing recruitment and training of new employees</li><li>Assist with evaluating and improving operations and financial performance</li><li>Direct the employee assessment process</li><li>Prepare regular reports for upper management</li><li>Ensure staff follows health and safety regulations</li><li>Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)</li></ol> <h3>Skills</h3> <ol><li>Proven experience as an Assistant General Manager or similar executive role</li><li>Experience in planning and budgeting</li><li>Knowledge of business processes and functions (finance, HR, procurement, operations, etc.)</li><li>Strong analytical ability</li><li>Excellent communication skills</li><li>Outstanding organizational and leadership skills</li><li>Problem-solving aptitude</li><li>BS/BA in Business or relevant field; MS/MA is a plus</li></ol> <h3>Education and Experience</h3> <ol><li>High School diploma or equivalent required</li><li>Assistant Hotel General Manager experience required</li><li>Must be proficient in general computer knowledge, especially Microsoft Office products</li><li>Must have a valid driver’s license for the applicable state.</li></ol> <h3>Physical Requirement</h3> Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, kneeling, or crouching. <h3>Benefits</h3> After 90-Day Probation: <ol><li>Insurance package</li><li>Paid time off</li><li>Bonus Program</li></ol> While we offer a flexible work schedule, our hotel is a year-round, 24/7 operation, so your schedule will possibly include holidays, weekends, and alternate shifts. Equal Opportunity Employer#J-18808-Ljbffr

Days Inn Inner Harbor

Hotel Assistant General Manager

Analysis Skills

Budget Management

Budgeting

Business Processes

Communication Skills

Computer Skills

Driver's License

Establish Priorities

Finance

Financial Management

Hospitality and Tourism

Hotel Management

Leadership

Lift/Move 25 Pounds

Microsoft Office

Microsoft Product Family

Operational Audit

Operational Improvement

Organizational Skills

People Management

Performance Reviews

Problem Solving Skills

Process Management

Purchasing/Procurement

Regulations

Reporting Skills

Safety/Work Safety

Set Goals

Staff Training

Thought Leadership

JobLeads

General Manager

Current/prior hotel general manager experience and/or 3+ years hotel rooms/operations and/or sales leadership experience within major brands (Hilton, Marriott, Hyatt, etc.). The company owns, operates, manages, and develops hotels and invests in hotel- and other commercial real estate-related assets throughout the United States.

You lead with empathy, effective communication, humility, innovation, and financial focus to manage all aspects of the hotel operations. As General Manager, you cultivate team synergy to deliver the ultimate guest experience.Joining Peachtree Hospitality means you are eligible for quarterly bonuses, paid time off, and receive vacation reimbursement for your R&R. Health Insurance (1 of the month following hire), 401(k) plus ER Match, EPA, cell phone reimbursement, hotel travel discounts, and paid holidays.Do what you are passionate about:<ul><li>Provide leadership and strategic planning to all departments in support of our service culture to maximize operations and guest satisfaction.</li><li>Champion brand and company reputation to exceed performance standards.</li><li>Key contributor to financial forecasts and budgets.</li><li>Analyze monthly P&L statements in collaboration with regional accounting and operations teams.</li><li>Optimize revenues (room, F&B, etc.) to maximize profitability throughout the hotel.</li><li>Establish a supportive team environment by providing training & development, coaching & counseling, and mentorship.</li><li>Create an ambitious, fun, and loyal team through effective retention techniques.</li><li>Swiftly recruit top talent through internal and external creativity.</li><li>Attend and contribute to weekly revenue meetings, hosted by the in-house regional revenue team.</li><li>Responsible for reporting as required by company, brand, and/or other requests.</li><li>Be an active member within the local community, participating in external activities and events through volunteer work.</li><li>Manage all hotel specific accounting duties including payroll adhering to timeliness and accuracy.</li></ul>Systems Proficiency: Profit Sword, Hotel Effectiveness, M3, and Hospitality PMS systemsBasic Qualifications:<ul><li>Current/prior hotel general manager experience and/or 3+ years hotel rooms/operations and/or sales leadership experience within major brands (Hilton, Marriott, Hyatt, etc.).</li><li>Ability to defuse distressed associates and guests resulting in the best outcome to the situation.</li><li>Ability to learn systems technology.</li><li>Displays a magnitude of professionalism, being your best self.</li><li>Excellent written, verbal, and presentation skills a must.</li><li>Hospitality certifications; CHA, CHRM, CHSP, a plus.</li></ul>Peachtree Group is a privately held, fully integrated real estate investment management, lending, and servicing platform. The company owns, operates, manages, and develops hotels and invests in hotel- and other commercial real estate-related assets throughout the United States. Through its affiliate, Peachtree Hospitality Management, Peachtree manages the performance of 85+ hotels across 23 brands with 9,339 rooms in 21 states.#J-18808-Ljbffr

Peachtree Group

Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times. Daily Supervision: Conduct daily walks including guest rooms and public spaces to ensure friendly service, cleanliness, and functioning mechanical equipment.

Hilton Garden Inn Solomons, Dowell, Maryland, United States of America<h3>Job Description</h3>Posted Sunday, May 11, 2025 at 5:00 AMSolomons MD Hilton Garden Inn is Hiring!SECTION ONE: MCR Universal Role StandardsEXECUTIVE SUMMARYCLEANLINESS and FRIENDLINESS!The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests.AREAS OF EXCELLENCE<ul><li>Happy Guests</li><li>Spotless Cleanliness</li><li>Product Consistency & Quality</li><li>Teamwork</li></ul>Duties and Expectations1) Happy Guests<ul><li>Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile.</li><li>Name Use: Use the guests’ names whenever possible, ensuring they feel properly welcomed.</li><li>Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores.</li><li>Recovery: Handle challenging guest situations with hospitality and a sense of urgency.</li><li>Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities.</li><li>Events: Awareness and support for all groups and events at the hotel.</li><li>Technology: Understanding of relevant technology for each role.</li><li>Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting.</li></ul>2) Spotless Cleanliness<ul><li>Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized.</li><li>Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.</li><li>Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning.</li></ul>3) Product Consistency & Quality<ul><li>Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift.</li><li>Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication.</li><li>Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.</li></ul>4) Teamwork<ul><li>Communication: Communication between Team Members should be clear, honest, and professional.</li><li>Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR’s guests.</li><li>Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.</li></ul>SECTION TWO: General Manager, Role Specific Duties and ExpectationsThe core mission of the General Manager is to ensure cleanliness and friendly service in the hotel with every room online, every day and night. The General Manager is responsible for ensuring that all managers and team members are executing their daily responsibilities and checklists.Other Duties and Expectations<ul><li>Daily Supervision: Conduct daily walks including guest rooms and public spaces to ensure friendly service, cleanliness, and functioning mechanical equipment. Verify that all rooms are inspected daily, and standards are met as per the room inspection checklist.</li><li>Onboarding: Responsible for onboarding new team members, ensuring friendly service and adherence to onboarding processes.</li><li>Auditing: Complete Daily Summary and Night Audit processes as per policy.</li><li>Reporting: Start and complete shift handover reports, and upload daily reports to the MCR platform.</li><li>Quality Assurance: Oversee adherence to brand standards, conduct self-audits, and implement necessary corrections based on broader audits by regional leadership.</li><li>Uphold Attire Standards: Ensure team members wear proper uniforms, name tags, and greet guests warmly.</li><li>Safety: Ensure all fire and safety inspections are current and deficiencies are addressed.</li><li>Preventative Maintenance: Confirm preventative maintenance tasks are performed and checked for quality.</li><li>Adherence to Work Schedules: Monitor staff adherence to schedules, manage shift changes as needed.</li><li>Teaching & Training: Foster a culture of learning, safety, and growth opportunities.</li><li>Coaching: Provide daily, constructive feedback with positivity.</li><li>Time Clock Management: Review team punches daily.</li><li>Purchase Orders & Invoices: Ensure proper process compliance and timely processing.</li><li>Inventory Management: Maintain clean storage and follow inventory procedures.</li></ul>SECTION THREE: Success MetricsMetrics include guest satisfaction scores, cleanliness ratings, checklist completion, and team performance evaluations.SECTION FOUR: Qualifications & RequirementsQualifications:<ul><li>Positive attitude and willingness to learn.</li><li>Ability to follow guidelines and procedures.</li><li>Quick evaluation and decision-making skills.</li><li>Ability to work under pressure and maintain composure.</li><li>Effective listening and conflict resolution skills.</li><li>Financial literacy and attention to detail.</li><li>Proficiency in Windows, spreadsheets, and word processing.</li><li>Strong communication skills.</li><li>Leadership in hospitality and guest service.</li><li>Legal age to serve alcohol (if applicable) and valid driver’s license.</li><li>Basic market knowledge.</li><li>Age 18 or older.</li><li>Willingness to work varied shifts including evenings, nights, weekends, and holidays.</li><li>Bachelor’s or Associate’s Degree preferred.</li><li>Previous supervisory or hospitality experience preferred.</li></ul>Physical & Working Environment:Must be able to stand for long periods, operate office equipment, lift up to 25 pounds, and work in moderate noise levels. Travel may be required.Language & Reasoning Skills:Effective communication in English, reading, writing, and interpreting documents, and speaking effectively before groups are required.Note: This job description is not exhaustive; employees may be asked to perform other duties. Reasonable accommodations will be provided for disabilities. The company reserves the right to modify duties as needed. This document does not constitute a contract.Our Company<ul><li>MCR is the 3rd-largest hotel owner-operator in the U.S.</li><li>Founded in 2006, with offices in NYC, Dallas, Chicago, and Richmond.</li><li>Portfolio of $5.0 billion, 148 hotels, over 22,000 guestrooms across 37 states and 106 cities.</li><li>Over 7,000 team members, operating under multiple brands including Marriott and Hilton.</li></ul>What we offer/What’s in it for you?<ul><li>Weekly Pay</li><li>Paid Time Off</li><li>Retirement Options</li><li>Health, Dental, Vision Insurance (after 30 days for full-time)</li></ul>#J-18808-Ljbffr

mcrhotels.com

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