Provide constant support to the Firm and HR team researching and resolving end user issues, unexpected results or process flaws; perform scheduled activities/maintenance; recommend solutions or alternate methods to meet requirements and improve efficiencies. The position is heavily involved in system maintenance, configuration, testing, upgrades, daily support, data management, reporting, vendor interfaces, and future technology initiatives related to the Firm's HRIS systems, including UKG, viDesktop, and PolicyTech.