CSR II Operations (Temporary, Remote Lawrence KS) MaximusCSR II Operations (Temporary, Remote Lawrence KS)Birmingham, ALRemoteFull timeEssential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). • The OPM Customer Service Representative III training session will also consist of more detailed training and focus on the below topics: - Call Handling (accepting transfers from Customer Service Representative I).
Investigative Analyst Enterprise Fraud Risk Management Program Department of the Treasury, USInvestigative Analyst Enterprise Fraud Risk Management ProgramBirmingham, AL$106,437–$158,322 / yearAs an Investigative Analyst (Enterprise Fraud Risk Management Program), you will perform specialized business analysis, and business data analytics of a wide variety of financial data related to government payments, fraudulent misdirected payments, payment resolution activities, and payment post payment operations and integrity controls. As an Investigative Analyst (Enterprise Fraud Risk Management Program), you will: Serve as a technical expert in the examination of any potentially fraudulent activity and correspondence as applicable including the analysis of system data, customer data, and any other data elements available to deter fraudulent activity.