Coordinates and facilitates business functions in support of physician services and referral development department to include: processing patient referrals accurately and efficiently through data entry and with established productivitiy guidelines and tools; gerneration of reports, communication and follow up with physican office staff and patients, problem resolution and service recovery. Excellent interpersonal skills with the ability to effectively communicate, both verbally anbd written, with patients, physicans and office staff to provide optimal levels of patient care.