NewService Desk Analyst 2 WEIDENHAMMER SYSTEMS CORPORATIONService Desk Analyst 2Reading, PADescription: The Service Desk Analyst II provides timely and accurate response to all incoming incidents, requests, and alerts generated from calls and emails to the Service Desk. · Monitor tickets generated by Case Management Systems for critical problems; perform first-level troubleshooting to diagnose issues and escalate to the appropriate provider.
Product Analyst AI Tooling Kforce Inc.Product Analyst AI ToolingPhiladelphia, PA$40–$55Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers.
NewSr FP&A Analyst Fairbanks Morse DefenseSr FP&A AnalystPittsburgh, PAThis position will also provide financial consulting and strategic support to management including preparing financial presentations, capital expenditure analysis, industry/peer group comparisons, new business opportunities, acquisition analysis and other projects as requested. Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Fairbanks Morse Defense.
IT Strategic Planner St. Luke's Health Network, Inc.IT Strategic PlannerAllentown, PAFull timeThe planner collaborates closely with both the Network Strategy team and leadership and staff across the organization to support the establishment of long-term vision and identify opportunities to enhance patient care, improve patient experience, strengthen community engagement, and maintain our position as the region’s low-cost, high-quality healthcare provider. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
NewEpic Application Analyst Ensemble Health PartnersEpic Application AnalystLebanon, PARemote$92,400–$159,450 / yearPerformance Monitoring/Improvement/Innovation: Works collaboratively with revenue cycle leadership and Epic IT leadership to develop best practice processes and Epic functionality. Performs direct observations in operational areas to ensure Epic best practice workflows are being adhered to and makes note of any areas of educational opportunity.
Senior Financial Analyst St. Luke's Health Network, Inc.Senior Financial AnalystAllentown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Performs reconciliation of various balance sheet accounts as well as reviews, as needed, the reconciliations prepared by the Physician Group Senior Accountant and Financial Analyst.
Master Data Management Analyst St. Luke's Health Network, Inc.Master Data Management AnalystAllentown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Master Data Management Analyst is responsible for the development, delivery, and management of contracts master data for the Workday ERP procurement and supply chain management systems.
Claims and Denial Coding Analyst St. Luke's Health Network, Inc.Claims and Denial Coding AnalystAllentown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Claim and Denial Coding Analyst role is a Certified Medical Coder who ensures clean claim submission and timely review and resolution of coding related claim denials for professional services, FQHC, MSO, and ASCs across the network.
College Applications & Field Support Analyst St. Luke's Health Network, Inc.College Applications & Field Support AnalystBethlehem, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The College Applications and Field Support Analyst maintains and supports information technology users and hardware in the College of Health Sciences.
HR Business Financial Analyst Penske Truck RentalHR Business Financial AnalystREADING, PAExecuting established analytical processes (including trending, correlation, financial, qualitative, forecasting, business planning and scenario planning analysis) and regular reporting for field and corporate leadership through creating and maintaining dashboards or tools to summarize, analyze and report key HR Business metrics. • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
Business Systems Analyst (IT) Chatham UniversityBusiness Systems Analyst (IT)Pittsburgh, PA$55,800–$60,000 / yearThe Business Systems Analyst supports the institution's ongoing Workday implementation and transformation by helping functional departments and IT teams improve, support, and optimize business-critical systems. As Workday continues to improve institutional operations, this position helps ensure that systems are reliable, user-friendly, and aligned with the needs of students, faculty, staff, and administrative departments.
NewIT Systems Analyst Illinois Tool Works IncIT Systems AnalystPAThe role focuses on system administration, integration support, troubleshooting, and continuous improvement for critical platforms such as custom-developed SQL application, Infor CPQ, Siemens Teamcenter, Therefore Cloud, and related business systems that support operations, sales and engineering functions. Job Description: Brooks Instrument (www.brooksinstrument.com), an industry leader in flow and pressure instrumentation for critical applications, is seeking candidates for a IT Systems Analyst positions that will be based at the company headquarters in Hatfield, Pennsylvania (suburban Philadelphia).
IT Systems Analyst III Kenvue Brands LLCIT Systems Analyst IIILititz, PAFull timeIn this role, you'll work hands‑on with leading industrial platforms-Aveva MES, System Platform, OSI PI, Kepware, and Microsoft Power Platform-to enhance performance, reliability, and value delivery across the Lititz site and North American region. You will be a key technology partner to production, engineering, and business teams, helping drive our Global IT Make Strategy and shaping the digital capabilities that support safe, efficient and compliant manufacturing.
VDOT IT Business Analyst PeopleNTech LLCVDOT IT Business Analyst1390 Ridgeview Drive Allentow, VAThe successful candidate will possess knowledge of procurement and accounting principles, strong analytical and organizational skills, and the ability to manage multiple priorities while ensuring compliance with prompt payment requirements, fiscal policies, and procurement regulations. This position serves as a key liaison between procurement, finance, and operational teams to ensure the timely processing of invoices, accounts payable transactions, and IT procurement activities in compliance with Commonwealth of Virginia, agency, and VITA requirements.
NewSenior IT Security Systems Analyst PPL CorpSenior IT Security Systems AnalystAllentown, PAOur high-performing regulated utilities - PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy - provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation. We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve.
NewIT Business Analyst - Manufacturing Execution Systems NTT DATAIT Business Analyst - Manufacturing Execution SystemsPittsburgh, PARemote$45–$53 / hourYou will collaborate with business stakeholders, solution architects, developers, quality teams, validation teams, and project managers to define business processes, gather and analyze requirements, facilitate workshops, and ensure successful solution delivery in an Agile environment. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity.
Senior IT Quality Systems Analyst Iovance BiotherapeuticsSenior IT Quality Systems AnalystPhiladelphia, PennsylvaniaThis role serves as a subject matter expert for enterprise Quality systems, especially the LIMS and QMS platforms, and partners closely with Quality, Manufacturing, QC Laboratories, MSAT, R&D, IT and other departments to deliver compliant, scalable, and efficient digital solutions that support product quality, data integrity, and regulatory commitments. Mental : Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem-solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.
IT Systems Analyst - D&A - Business Intelligence Developer; Finance SAP, Power BI; Malvern, PA Compagnie de Saint-GobainIT Systems Analyst - D&A - Business Intelligence Developer; Finance SAP, Power BI; Malvern, PAMalvern, PAThey allow access to information such as the characteristics of your terminal or certain personal data (IP addresses, navigation data on the Saint-Gobain site, etc.) for the following purposes: analysis and improvement of the user experience and/or our offer of content, products and services; audience measurement and analysis; interactions with social networks; display of advertising and personalized content. Country Royaume-Uni Italie Pologne Espagne Middle East Portugal Romania Pérou Argentine Chili Switzerland Germany Austria Finland Danemark Brazil.
IT Systems Analyst - D&A - Business Intelligence Developer Compagnie de Saint-GobainIT Systems Analyst - D&A - Business Intelligence DeveloperMalvern, PAThey allow access to information such as the characteristics of your terminal or certain personal data (IP addresses, navigation data on the Saint-Gobain site, etc.) for the following purposes: analysis and improvement of the user experience and/or our offer of content, products and services; audience measurement and analysis; interactions with social networks; display of advertising and personalized content. Country Royaume-Uni Italie Pologne Espagne Middle East Portugal Romania Pérou Argentine Chili Switzerland Germany Austria Finland Danemark Brazil.
IT Systems Analyst - Salesforce Administrator Excelitas Technologies CorpIT Systems Analyst - Salesforce AdministratorPittsburgh, PA8 years of Salesforce analystdevelopment experience preferredDemonstrated experience with development release management using Copado and GitHubApex and Visualforce programming experience is preferredWorking knowledge of SDLC project methodology i.e. Agile and WaterfallDemonstrated applications integration experience to build and test the end-to-end processKnowledge of Salesforce integration with Pardot to automate marketing tools & processesProject delivery demo roll out with a focus on quality user experienceExperience in implementations of Salesforce CPQ and other eco-system software like Copado Own backup DocuSign and CongaAbility to troubleshoot and resolve issuesExcellent verbal and written communication skillsAbility to travel as needed. At Excelitas Technologies you are how we EXCEL.We are presently seeking anIT System Analyst - Salesforce Administratorwho will work out of our corporate headquarters in Pittsburgh PA.The IT Systems Analyst - Salesforce Administrator will join a talented and passionate global team at Excelitas Technologies and play an integral role in delivering technology enabled process transformation in partnership with the business teams leveraging Salesforce and other applications with a focus on the front-end applications relating to marketing sales and customer service functions.
IT Business Analyst TechDigital CorporationIT Business AnalystNorth Wales, PAAccess Management : Implements "least-privilege" access and Multi-Factor Authentication (MFA) to ensure staff only see the patient data necessary for their specific roles. Critical Thinking : Balancing "clinical usability" with "risk reduction"—ensuring security measures don't slow down life-saving patient care.
Senior IT Security Systems Analyst PPL Services CorporationSenior IT Security Systems AnalystAllentown, PennsylvaniaOur high-performing regulated utilities — PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy — provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation. We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve.
IT Business Analyst BrightView Holdings IncIT Business AnalystBlue Bell, PAThe Business Analyst gathers requirements, manages projects and work streams of varying sizes, supports deployed solutions, manages solution-related data and analytics, and consults on potential future solutions. Position requires application-specific experience related to their assigned business areas, ensuring familiarity with relevant systems and tools to effectively analyze and support business processes.
EPIC Analyst-Level 3 - IT Epic Clinical - Full Time Guthrie ClinicEPIC Analyst-Level 3 - IT Epic Clinical - Full TimeSayre, PAThe Epic Clinical Analyst III will be responsible for the coordination of test plans, engaging the end users in the development of test plans, documenting changes/updates to the test plan and making necessary changes to the system. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities.
EPIC Analyst-Level 2 - IT EPIC Clinical - Full Time Guthrie ClinicEPIC Analyst-Level 2 - IT EPIC Clinical - Full TimeSayre, PAExperience: 2 years as an Epic Builder with progressively receiving more responsibility and management skills • Bachelor's degree in Healthcare or Business field or Associate Degree and 10 years' relevant health care experience • Must have worked through two Epic major releases or 2 Epic go‐lives (or combination thereof). The Epic Clinical Analyst II will be responsible for the coordination of test plans, engaging the end users in the development of test plans, documenting changes/updates to the test plan and making necessary changes to the system.
EPIC Applications Analyst (1-4): Hospital Billing Admin and Hospital Billing Claims - IT Services - Full Time SolutionHealthEPIC Applications Analyst (1-4): Hospital Billing Admin and Hospital Billing Claims - IT Services - Full TimePAEpic Application Analysts 2-4 require current Epic training status (certification, accreditation, and/or proficiency) in primary application required, with a combination of current Epic training statuses in additional area(s) in application maintenance and development required in upper levels. Ideal candidates will possess strong experience as analyst with expert knowledge and experience in leading system analysis with special emphasis on system methodologies, projects management and business process reengineering related to information systems required.
Epic Applications Analyst (1-4): Digital Patient Experience (MyChart /Cheers /Welcome)- IT Services - Full Time SolutionHealthEpic Applications Analyst (1-4): Digital Patient Experience (MyChart /Cheers /Welcome)- IT Services - Full TimePAEpic Application Analysts 2-4 require current Epic training status (certification, accreditation, and/or proficiency) in primary application required, with a combination of current Epic training statuses in additional area(s) in application maintenance and development required in upper levels. Ideal candidates will possess strong experience as analyst with expert knowledge and experience in leading system analysis with special emphasis on system methodologies, projects management and business process reengineering related to information systems required.
IT Security Analyst eTeam Inc.IT Security AnalystNorth Wales, PA, PA$45–$46 / hourAccess Management : Implements "least-privilege" access and Multi-Factor Authentication (MFA) to ensure staff only see the patient data necessary for their specific roles. Critical Thinking : Balancing "clinical usability" with "risk reduction" ensuring security measures don't slow down life-saving patient care.
IT Business Analyst BrightView LandscapesIT Business AnalystBlue Bell, PAFull timeThe Business Analyst gathers requirements, manages projects and work streams of varying sizes, supports deployed solutions, manages solution-related data and analytics, and consults on potential future solutions. Support day-to-day production activities in a complex technical environment consisting of off-the-shelf applications, custom applications, SaaS applications, SQL databases, and integrations.
IT Business Analyst BrightViewIT Business AnalystBlue Bell, PAThe Business Analyst gathers requirements, manages projects and work streams of varying sizes, supports deployed solutions, manages solution-related data and analytics, and consults on potential future solutions. + Support day-to-day production activities in a complex technical environment consisting of off-the-shelf applications, custom applications, SaaS applications, SQL databases, and integrations.
Lead IT Business Analyst Eaton Corporation PlcLead IT Business AnalystMoon Township, PA$97,000–$143,000 / yearThe Business Analyst is responsible for business analysis planning; requirements elicitation; requirements management and communication; requirements analysis and validation for medium and large projects; estimation of BA work and meeting estimates; testing scenarios and script development; and guiding customers through user acceptance testing. This position will work on projects that deploy and integrate solutions across the engineering portfolio, including: Portfolio/Project Management, PLM, CAD, Design Simulation, Design Automation, MES, ERP, Data Lake, and other engineering-adjacent applications to enable unified Digital Threads.
NewIT Systems Analyst and Programmer United States CourtsIT Systems Analyst and ProgrammerHarrisburg, PA$60,942–$118,750 / yearLocation Harrisburg, PA Opening and Closing Dates 07/10/2026 - Open Until Filled Appointment Type Permanent Classification Level/Grade CL 27 - CL 28 Salary $60,942 - $118,750 Link to Court Careers Information https://www.pamb.uscourts.gov/about-court/careers Court Name/Organization Pennsylvania Middle Bankruptcy Court Overview of the Position The U.S. Bankruptcy Court for the Middle District of Pennsylvania is seeking a forward-thinking IT Systems Analyst and Programmer to play a pivotal role in our technology strategy, security, and modernization efforts.
Business Analyst – IT The Clemens Food GroupBusiness Analyst – ITHatfield, PennsylvaniaAll resumes submitted by search or staffing firms to any employee at Clemens Food Group via email, the Internet, or directly without a valid written search agreement for this role, and without having been asked to participate in this by Talent Acquisition, will be deemed the sole property of Clemens Food Group, and no fee will be paid in the event the candidate is hired. In your first few months, you'll build strong relationships with the IT team and business stakeholders, develop an understanding of key systems and processes, identify opportunities for improvement, and begin managing a portfolio of projects that support Quality and Technical Services.
IT Support Analyst I BelcanIT Support Analyst IPittsburgh, PAMaintaining and troubleshooting a range of user problems including PC hardware/software/LAN and voice network * Diagnosing problem source through discussions with users and coordinating with internal IT organization support and operations groups and/or with vendors to resolve problems * Acquiring, installing, and upgrading PC components and software and planning for/responding to service outages and other problems * Performs pro-active monitoring of Client's computer systems through appropriate tools. Typically supplements Site IT analyst at a larger site and requires constant supervision * Onsite Technology Support provides in-person assistance to employee end users including: * Responds to telephone calls, emails, and personnel requests for technical support.
NewSr. IT Systems Analyst-Storage & Distribution Compagnie de Saint-GobainSr. IT Systems Analyst-Storage & DistributionMalvern, PAThey allow access to information such as the characteristics of your terminal or certain personal data (IP addresses, navigation data on the Saint-Gobain site, etc.) for the following purposes: analysis and improvement of the user experience and/or our offer of content, products and services; audience measurement and analysis; interactions with social networks; display of advertising and personalized content. Country Royaume-Uni Italie Pologne Espagne Middle East Portugal Romania Pérou Argentine Chili Switzerland Germany Austria Finland Danemark Brazil.
NewIT Systems Analyst Storage & Distribution Compagnie de Saint-GobainIT Systems Analyst Storage & DistributionMalvern, PAThey allow access to information such as the characteristics of your terminal or certain personal data (IP addresses, navigation data on the Saint-Gobain site, etc.) for the following purposes: analysis and improvement of the user experience and/or our offer of content, products and services; audience measurement and analysis; interactions with social networks; display of advertising and personalized content. Country Royaume-Uni Italie Pologne Espagne Middle East Portugal Romania Pérou Argentine Chili Switzerland Germany Austria Finland Danemark Brazil.
IT Support Analyst I Belcan LLCIT Support Analyst IPittsburgh, PAOnsite Technology Support provides in-person assistance to employee end users including: Responds to telephone calls, emails, and personnel requests for technical support. Diagnosing problem source through discussions with users and coordinating with internal IT organization support and operations groups and/or with vendors to resolve problems.
Sr. Analyst, IT Compliance (Hybrid) Quaker Chemical CorpSr. Analyst, IT Compliance (Hybrid)PAJob Description Summary Quaker Houghton s goal is to apply global IT industry best practices enabling Quaker Houghton to instill the business with new insights regarding global data business risk compliance and information security. The ideal candidate is self-motivated well organized has the proven ability to develop solutions in response to complex audit and compliance related matters and apply precedents.
Sr. Analyst, IT Compliance (Hybrid) Quaker HoughtonSr. Analyst, IT Compliance (Hybrid)Conshohocken, PAManage document and project related request tracking and follow up with members of the organization; ensure timely evidence/documentation submission in support of audit activities and special projects; report metrics to stakeholders. Performing initial quality reviews of staff or consultant related deliverables connected to audit and special project related activities; provide coaching to stakeholders and identify areas for documentation and process level improvements.
IT Support Analyst Allan Myers, IncIT Support AnalystMalvern, PennsylvaniaThe Support Analyst is responsible for the following: Escalated End-User Support & Service Delivery Provide advanced support for escalated incidents and service requests via the ITSM platform, chat, phone, remote management and in person as needed. Technical Proficiency: Strong experience with ITSM systems, SaaS platforms, mobile and desktop operating systems, networking technologies, Microsoft productivity tools, automation platforms, and scripting.
IT Project & Business Analyst PitcairnIT Project & Business AnalystConshohocken, PAPRIMARY FUNCTION: The IT Project & Business Analyst serves as a key connector between Pitcairn's business teams and its technology organization, translating operational needs into actionable solutions and ensuring technology investments deliver meaningful, lasting value. Serve as a hands-on champion for AI adoption across the firm, partnering with business teams and IT leadership to identify, prioritize, and implement AI tools and workflows that drive meaningful operational improvements.
IT Support Analyst I Concurrent Technologies CorpIT Support Analyst IJohnstown, PACTC values teamwork, innovation, continuous learning, and exceptional customer service, providing opportunities to expand your technical skills while building a rewarding career with an organization dedicated to making a meaningful impact. Supporting employees across the organization, you'll contribute to a collaborative, customer-focused environment where technology enables engineers, researchers, and business professionals to accomplish their mission.
Associate Site IT Support Analyst I The Kemtah Group, Inc.Associate Site IT Support Analyst IPittsburgh, PAMaintaining and troubleshooting a range of user problems including PC hardware/software/LAN and voice network Diagnosing problem source through discussions with users and coordinating with internal IT organization support and operations groups and/or with vendors to resolve problems Acquiring, installing, and upgrading PC components and software and planning for/responding to service outages and other problems Performs pro-active monitoring of Client''s computer systems through appropriate tools. Typically supplements Site IT analyst at a larger site and requires constant supervision Onsite Technology Support provides in-person assistance to employee end users including: Responds to telephone calls, emails, and personnel requests for technical support.
IT Infrastructure Analyst eTeam Inc.IT Infrastructure AnalystPittsburgh, PA$31–$37 / hourThis role ensures reliable, secure, and high-performing network operations across a multi-site environment, with Client on edge networking, routing, switching, and SD-WAN. The IT Infrastructure Analyst Data Networking is responsible for supporting and maintaining enterprise network infrastructure with a focus on Cisco technologies.
NewLEAD PROGRAM ANALYST-IT PROJECT MANAGER Concurrent Technologies CorpLEAD PROGRAM ANALYST-IT PROJECT MANAGERJohnstown, PACTC values teamwork, innovation, continuous learning, and exceptional customer service, providing opportunities to expand your technical skills while building a rewarding career with an organization dedicated to making a meaningful impact. Documentation and artifacts: Strong skill in producing and managing comprehensive project artifacts, including Business Requirements Documents (BRDs), functional specifications, user stories, and acceptance criteria.
IT System Analyst Career-MoverIT System AnalystLancaster, PennsylvaniaThe role requires expertise in AS/400 platform and Synon programming language, along with strong communication and problem -solving skills. The individual will perform problem analysis, provide effective communication to end -users and the IT team, and respond to help calls.
NewIT Security Support Analyst PEAK Technical StaffingIT Security Support AnalystHarrisburg, PA$35–$40 / hourCandidate Privacy To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://peaktechnical.com/privacy-policy/and https://peaktechnical.com/ca-residents-privacy-rights/ This position supports end users while also helping monitor, document, and respond to security incidents, vulnerabilities, and compliance requirements.
IT Service Desk Analyst North American Dental GroupIT Service Desk AnalystPittsburgh, PennsylvaniaFull timeNADG is the fastest growing dental services organization of scale in the United States and today consists of a network of over 200+ dental practices in 15 states and 25 regional markets, and recently have become the first Transatlantic Dental Service Group! Issues outside the scope of their capability or responsibility are fixed by engaging in routine other service resources from other facilities, unit, organizational groups, or the businesses service desk.
Services Analyst - IT (Disaster Recovery) ExelonServices Analyst - IT (Disaster Recovery)PHILADELPHIA, PAWe are a Fortune 200 company, 20,000 colleagues strong serving more than 10.7 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). + ServiceNow & ITSM: Proficiency Solid understanding of IT Service Management (ITSM) processes hands-on experience with ServiceNow (Exelon’s ITSM platform) for tracking DR-related tasks, plan updates, and change management is required.
IT Support Analyst Allan Myers IncIT Support AnalystMalvern, PARequired Skills and Competencies: Technical Proficiency: Strong experience with ITSM systems, SaaS platforms, mobile and desktop operating systems, networking technologies, Microsoft productivity tools, automation platforms, and scripting. Position Summary: The Support Analyst ensures the reliable operation of IT systems by resolving escalated incidents and service requests, supporting end users, and participating in IT projects.