Desktop Support Technician, Senior LCGDesktop Support Technician, SeniorRockville, MarylandThis position requires strong technical depth, excellent communication skills, and the ability to support a diverse user population—ranging from everyday office staff to senior leadership—while maintaining high customer satisfaction and meeting service level objectives. In this role, you will deliver expert troubleshooting and “how-to” assistance across Windows and Apple platforms, support network connectivity and collaboration tools, maintain secure and compliant endpoints, and contribute to IT lifecycle and mobility programs.
11Years Helpdesk Specialist Senior -Onsite - In Person interview GoIntellects11Years Helpdesk Specialist Senior -Onsite - In Person interviewWashington, District of ColumbiaFollows procedures and maintains inventory and asset management for computers, mobile devices, printers, and related equipment, including tracking assignments, returns, and lifecycle status. Identifies, researches, and resolves software-related issues involving Microsoft 365 applications, Adobe products, email, Microsoft Teams, and OneDrive.
Desktop Support Technician Empower AI Inc.Desktop Support TechnicianWashington, Washington, DC.Full timeOur proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation.
IT and Security Manager Brightline InteractiveIT and Security ManagerASHBURN, VAYou'll administer Microsoft 365 and core IT platforms, secure our enclaves and endpoints, run SIEM/vulnerability/IR workflows, and lead audits (CMMC, NIST, FedRAMP alignment). Overview We're hiring a hands-on IT & Security Manager to lead our company through the CMMC certification process-from gap assessment and remediation planning to control implementation, evidence collection, and assessment readiness-while owning on-site IT operations, security governance, and compliance.
NewIntern - IT Corporate Office Properties LPIntern - ITColumbia, MDEssential Functions: Supporting the COPT Service Center with ticket management, endpoint management/imaging systems, and Tier 1 support to end users. Support the network engineers in basic network administration tasks (we have an ongoing network redesign project underway).
Call Center (Tier 1) Manager ActioNet IncCall Center (Tier 1) ManagerWashington, DCActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. The Call Center (Tier 1) Manager oversees the daily operation of the Enterprise Service Desk, ensuring timely, high-quality support for incidents, service requests, account administration, and customer inquiries.
Senior IT Project Manager Premier Enterprise SolutionsSenior IT Project ManagerWashington, DCContractorExperience in IT infrastructure and IT disciplines (server, network operations, help desk, etc.)· Strong customer relations experience including positive and proactive customer engagement to resolve issues and challenges as they arise.· Track and report KPIs/SLAs and success metrics (e.g., schedule variance, resource utilization, incident/change impact, benefits realization) and drive continuous improvement through lessons learned.
IT Network Engineer MedVanta CareersIT Network EngineerBethesda, MarylandOur services are specifically designed for musculoskeletal (MSK) providers and go beyond that of a traditional MSO, empowering our clients with the precise infrastructure, data, technology, and administrative processes needed to thrive both today and tomorrow. In addition to remote support and infrastructure management, this position includes hands-on field service work at office and clinical locations to install, troubleshoot, and maintain network and endpoint systems.
Technical Support Analyst (2026-0185) Acclaim Technical ServicesTechnical Support Analyst (2026-0185)McLeanFull timeFamiliarity with TCP/IP, general networking issues, virus scanning services (desktop, stand-alone and laptop computing services), servers, printers, peripheral devices, installing endpoints including but not limited to desktop IT equipment, printers, VOIP and digital phones, network switches. Supporting all facets of installations, which includes the physical placement of which includes the physical placement of desktop IT equipment to include printers, CAT5 and fiber optic cable, rack mounted network equipment, switches, workstations, and communications equipment as required.
Senior IT Systems Engineer Compu-Vision Consulting Inc.Senior IT Systems EngineerColumbia, MDThe Senior SE recommends and oversees the configuration of operating systems and system applications, investigating and analyzing feasibility of system requirements, developing system specifications, and identifying advanced methods and solutions to ensure a high level of service to the customers of Columbia Association's (CA) Information Technology (IT) division. Experience Strong technical and analytical background and experience in desktop/server configuration and integration - sufficient to allow for performance as single technical security support or as a lead in a security systems team.
NewIT Specialist Ballard Marine Construction IncIT SpecialistAlexandria, VAOur Mission is to excel at constructing complex infrastructure safer, better, and faster by engaging the entrepreneurial and innovative spirit of our team members and providing a limitless opportunity for personal and professional growth in a close-knit and collaborative organization. IT Specialists serve as an escalation point for the IT Helpdesk Analysts and play a key role in network/system administration, troubleshooting, and implementing new technology solutions.
IT Coordinator/Legal Multimedia Specialist Neal R. Gross & Co. IncIT Coordinator/Legal Multimedia SpecialistWashington, DCAs a trained Legal A/V Technician, you will use specialized equipment to record proceedings in numerous noteworthy places including legal courts, non-profit board rooms, and even Congressional committee hearings. Gross and Co. is a leading Court Reporting and Transcription services company, having proudly provided nationwide services for more than 45 years and have been regarded as a leading professional court reporting and transcription service company.
IT Coordinator/Legal Multimedia Specialist Neal R. Gross & Co., Inc.IT Coordinator/Legal Multimedia SpecialistWashington, DCAs a trained Legal A/V Technician, you will use specialized equipment to record proceedings in numerous noteworthy places including legal courts, non-profit board rooms, and even Congressional committee hearings. Gross and Co. is a leading Court Reporting and Transcription services company, having proudly provided nationwide services for more than 45 years and have been regarded as a leading professional court reporting and transcription service company.
Desktop Support Technician I - Mid TekSynapDesktop Support Technician I - MidWashington, Washington, DC$56,000–$60,000 / yearFull timeResponsibilities & Qualifications: As a Tier I Support Technician - Mid you will provide advanced front-line support, handle escalations within Tier I operations, resolve complex service desk issues, and mentor junior technicians. Serve as the primary service desk escalation point, leading troubleshooting efforts for high-visibility and complex technical issues while coordinating with Tier II and Tier III teams to ensure timely resolution.
Desktop Support Technician I - Junior TekSynapDesktop Support Technician I - JuniorWashington, Washington, DC$50,000–$55,000 / yearFull timeResponsibilities & Qualifications: As a Tier I Junior Support Technician you will provide high-quality front-line technical assistance to users across the client’s environment, supporting COTS applications, Windows and macOS systems, mobile devices, printers, and peripherals in a fast-paced service desk setting. The salary range displayed is an estimate only and is not a guarantee of compensation or salary, and will be determined on several factors regarding the individual’s particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements.
NewIT Operations Manager SteerBridgeIT Operations ManagerVienna, Virginia$120,000–$140,000 / yearThis role oversees systems administration, cloud operations, endpoint management, and user support while ensuring our infrastructure remains compliant with federal cybersecurity requirements, including NIST SP 800-171 and CMMC. The ideal candidate combines strong technical depth with the ability to manage priorities, mentor staff, and partner with security, compliance, and leadership stakeholders to keep operations running smoothly and audit-ready.
IT Operations Manager American Systems CorpIT Operations ManagerArlington, VAThe role trains and coaches help desk personnel, monitors service levels and customer experience, serves as an escalation point for critical or unusual issues, and uses performance data, post-incident reviews, and root-cause analysis to improve service quality. Through disciplined use of information technology service management processes and tools, the Help Desk Specialist Manager promotes timely restoration of service, accurate ticket handling, effective knowledge transfer, and continual service improvement.
Desktop Support Technician II TekSynapDesktop Support Technician IIWashington, Washington, DC$61,000–$70,000 / yearFull timeMore senior candidates will also be able to provide advanced technical support for escalated issues, lead complex troubleshooting tasks, mentor Tier I and Tier II Junior technicians, and support on-site technical operations requiring advanced knowledge and system expertise . You will work hands-on and, at times, remotely, supporting workstation, mobility, and network troubleshooting, and participate in on-site support activities requiring higher technical proficiency .
IT Specialist Omniscius ConsultingIT SpecialistFt. Meade, MDMinimum five (5) years of experience supporting information technology operations, communications systems, operations centers, network operations centers (NOC), security operations centers (SOC), help desk operations, or similar technical environments. Experience establishing, scheduling, operating, and troubleshooting Video Teleconference (VTC) systems, including Microsoft Teams, Cisco, Zoom, Polycom, or similar collaboration platforms.
NewVirtual Desktop Infrastructure (VDI) Support Specialist Science Applications International CorpVirtual Desktop Infrastructure (VDI) Support SpecialistArlington, VA$80,001–$120,000 / yearThis individual will support end users, troubleshoot VDI-related issues, manage tickets through ServiceNow, and work with infrastructure and engineering teams to maintain reliable virtual desktop services. Maintain clear and complete ServiceNow ticket notes, including troubleshooting performed, customer communications, escalation details, workarounds, and final resolution.