IT Service Desk Analyst I XometryIT Service Desk Analyst INorth Bethesda, MD$55,000–$70,000 / yearIn this role, you will provide first and second-level technical support to end-users across multiple channels (Slack, Jira Service Management, and in-person), efficiently diagnosing and resolving a wide range of IT issues. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Incumbent Capture (NIH Service Desk) GD Information TechnologyIncumbent Capture (NIH Service Desk)Bethesda, MarylandTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
IT Desktop Support Coordinator University of MarylandIT Desktop Support CoordinatorMarylandThis position is considered essential and may be required to work at the normal work location or an alternative location during a major catastrophic event, weather emergency, or other operational emergency to help maintain the continuity of University services.**. Experience with MacOS, JAMF, VDI, scripting, BitLocker, Microsoft Azure, Intune, Microsoft Office 365, OMS, and Amazon Web Services.
Systems Administrator / Helpdesk Support Peraton IncSystems Administrator / Helpdesk SupportChantilly, VA$112,000–$179,000 / yearBenefits: Peraton offers enhanced benefits to employees supporting this critical National Security program, which include heavily subsidized employee benefits coverage for you and your dependents, 25 days of PTO accrued annually up to a generous PTO cap, and eligibility to participate in an attractive bonus plan. Peraton is looking for a Systems Administrator / Help Desk Support Specialist to deliver hands-on technical support, system administration, and troubleshooting that keeps mission-critical infrastructure running reliably and securely for end users.
Help Desk Specialist II (Tier II- Advanced Support) Aretec Group IncHelp Desk Specialist II (Tier II- Advanced Support)Ashburn, VAAretec is seeking a Help Desk Specialist II (Tier 2 - Advanced Support) to provide advanced technical support for the Customs and Border Protection (CBP) Technology Service Desk (TSD). Perform remote installation and troubleshooting of workstations and peripherals, including desktops, laptops, tablets, printers, scanners, and cameras.
NewIT Support Technician Aviation Institute of MaintenanceIT Support TechnicianManassas, VirginiaThis position serves as a primary point of contact for day-to-day IT needs, supporting employees and students with computers, technology equipment, software, hardware, network systems, and other technical needs. As a Campus IT Support Technician Level 1, you’ll provide hands-on technical support while helping maintain campus IT infrastructure, computers, network equipment, and telecommunications.
IT Service Desk Analyst 22nd Century Technologies, Inc.IT Service Desk AnalystBoulevard, MDThe technicians will be scheduled based on the call volume, vacation plans, and other MC requirements, so they must be flexible to work any shift or schedule, including weekends. 10) Experience with chat support and email support in addition to phone support is a plus.
NewHelp Desk Tier I Specialist RCG, Inc.Help Desk Tier I SpecialistSilver Spring, Maryland$18–$22 / hourThe role includes desktop and remote support, account administration, hardware and software troubleshooting, conference room and multimedia support, endpoint provisioning, and incident management. Troubleshoot audio/visual technologies, including wired and wireless microphones, speakers, amplifiers, digital mixers, Dante audio protocol, and Crestron and AMX control systems.
Deskside Support Technician SebenzaDeskside Support TechnicianWashington, District of ColumbiaPerform network printer/Multi-Function Device installs, upgrades & problem diagnosis. Deploy IT assets to office-based users and coordinate courier/shipping for remote users.
IT Support Specialist (USA Maryland) m/f/d 100% INFORS-HT SwitzerlandIT Support Specialist (USA Maryland) m/f/d 100%Anapolis Junction, MarylandA degree in business informatics, computer science, or a comparable qualification, with experience working at the intersection of IT and business units 3–6 years of experience in IT support, help desk, or a comparable role. Practical experience with Microsoft Dynamics 365 Business Central, preferably in the operation, support, or further development of an ERP system Experience supporting end users in a business environment.
Systems Administrator / IT Support Specialist Computer World Services CorpSystems Administrator / IT Support SpecialistFalls Church, VA$75,000–$85,000 / yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. The resource will support daily operations, troubleshooting, installation, configuration, and maintenance of desktop hardware, software, peripherals, and related IT services.
IT Service Mgr ValidaTek IncIT Service MgrArlington, VASummary: ValidaTek is searching for a Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee the operations of the help desk operations that supports a large DoD IT infrastructure program providing a common view for all enterprise-wide users. As the primary point of contact between the help desk and leadership, this manager will focus on customer service, performance, and optimization of processes to ensure end users have the support they need to be successful when utilizing the network.
Desktop Support Technician | Onsite DC | Eligible for Public Trust GD Information TechnologyDesktop Support Technician | Onsite DC | Eligible for Public TrustWashingtonTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. This role is responsible for troubleshooting and resolving desktop, laptop, peripheral, software, connectivity, and endpoint-related issues while delivering a high level of customer service.
Help Desk Technician - TS/SCI GD Information TechnologyHelp Desk Technician - TS/SCIChantilly, VirginiaMust possess appropriate and current DoD Information Assurance (IA) Certification to be considered for employment; either valid CompTIA A+ CE, CompTIA Network+ CE, CompTIA Security+ CE, Systems Security Certified Practitioner (SSCP), OR Cisco Certified Network Associate (CCNA)-Security. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
IT Support Technician Space Exploration TechnologiesIT Support TechnicianWashington, DC$29–$35 / hourThis team delivers the complete life cycle of IT services for the staff at SpaceX, from onboarding and setup, to upgrade, installation, troubleshooting, repair, and replacement of hardware and software solutions, asset recovery, and protection. Candidates must have experience working in organizations capable of meeting the demanding needs of "high caliber engineers", supporting critical operations such as launch and mission operations, and 24x7 manufacturing operations.
Mid-Level Help Desk Technician (Tier 1) - all shifts available - Active Top Secret Required GD Information TechnologyMid-Level Help Desk Technician (Tier 1) - all shifts available - Active Top Secret RequiredWashingtonOur work depends on a Mid-Level Help Desk Technician joining our team to bring independent problem-solving, advanced operating system knowledge, and process-driven documentation skills to a fast-paced environment. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
NewHelp Desk and Microsoft 365 Administrator ITCON ServicesHelp Desk and Microsoft 365 AdministratorVienna, VARequired Skills and Qualifications Ability to maintain essential Microsoft 365 and Help Desk operations, including end user support, Windows 11 troubleshooting, VPN setup, M365 applications troubleshooting, laptop configuration, device tracking, etc. Maintain Office infrastructure requirements including Cisco Meraki and Ubiquiti access points, switches, Canon printers, MS Teams Soft phones etc.
NewSystems Administrator / IT Support Specialist Computer World ServicesSystems Administrator / IT Support SpecialistFalls Church, Virginia$75,000–$85,000 / yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. The resource will support daily operations, troubleshooting, installation, configuration, and maintenance of desktop hardware, software, peripherals, and related IT services.
Technical IT Support Avyanna TechnologiesTechnical IT SupportBethesda, MarylandBachelor's degree in computer science or information systems, business, mathematics, or related field and 2 years of relevant IT experience OR an associate's degree in computer science or information system, business, mathematics or related field and 4 years of relevant IT experience. The position requires daily interaction with clients and stakeholders to gather requirements, translate business needs into technical solutions, provide user support and training, and ensure successful application delivery.
Help Desk Tech - MIDS - TS/SCI w. Polygraph GD Information TechnologyHelp Desk Tech - MIDS - TS/SCI w. PolygraphAnnapolis Junction, MarylandTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. Resolve technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems.