Helpdesk Support (#25-149) Strategic Analysis, Inc.Helpdesk Support (#25-149)Arlington, VATier 1 and Tier 2 help desk supportOffice 365 and corporate application supportStrong communication skillsExperience supporting Windows 11 and macOS operating systemsYears of experience: 4+ with HS, 2+ with AS, or BS (directly related to IT support)Education: B.S. in Information Technology or related field or equivalent work experience/certificationsAbility to obtain DoD Secret clearancePreferred Skills:Experience with helpdesk ticketing systemsActive Directory and User Account ManagementExperience with Microsoft 365 applications and IntuneSetup and imaging of new computersVPN setup and troubleshootingJob RequirementsRelevant certifications: CompTIA Sec+, Net+, Microsoft Certified ProfessionalDeliver high quality customer service and provide Tier 1 and Tier 2 helpdesk support (investigation, troubleshooting, and resolution) for internal and external customers of computer software and hardwareMonitor the support email and phone line to manage support requests in Service Desk PlusInstall, diagnose, and perform minor repairs to computer and audio-visual hardware, software, and peripheral equipment (external displays, printers, scanners, etc.). Strategic Analysis, Inc. (SA) is seeking a versatile, skilledHelpdesk Supportto join our exceptional team.
Cyber Systems Administrator, AI/ML Support TS/SCI w Poly Peraton IncCyber Systems Administrator, AI/ML Support TS/SCI w PolyLaurel, MD$86,000–$138,000 / yearAs part of a collaborative, high-impact integrated product development team, you'll work on next-generation cyber and AI/ML capabilities hosted on large-scale compute clusters and AWS Cloud infrastructure. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.
Senior Operations Support SME CIS Secure Computing, Inc.Senior Operations Support SMEAnnapolis Junction, MD$110,000–$210,000 / yearDarkblade Systems, a CIS Secure company, is a trusted provider of specialized capabilities to priority programs within the defense and intelligence communities, delivering scientific, engineering, technical, operational support and training services. The actual salary offered may vary based on various factors including but not limited to relevant experience, knowledge, skills and abilities, education, geographic location, as well as internal equity, and alignment to market data.
Systems Administrator / Helpdesk Support Peraton IncSystems Administrator / Helpdesk SupportChantilly, VA$112,000–$179,000 / yearBenefits: Peraton offers enhanced benefits to employees supporting this critical National Security program, which include heavily subsidized employee benefits coverage for you and your dependents, 25 days of PTO accrued annually up to a generous PTO cap, and eligibility to participate in an attractive bonus plan. Peraton is looking for a Systems Administrator / Help Desk Support Specialist to deliver hands-on technical support, system administration, and troubleshooting that keeps mission-critical infrastructure running reliably and securely for end users.
Customer Support Specialist 2 (Evenings) Columbia Technology PartnersCustomer Support Specialist 2 (Evenings)Annapolis Junction, MD$7,000–$20,000 / yearFull timeWith a proven track record in information security, project management, systems/network engineering, security risk management, vulnerability assessments, and mobile security implementation; our employees have the experience, expertise, and innovative thinking our customers need for results that exceed expectations. About us:Founded in 2007, Columbia Technology Partners is a Service-Disabled Veteran Owned Small Business with a specialization in technology and management consulting committed to solving intricate and sensitive technology issues facing corporations and federal agencies.
Technical Support Analyst (Tier II) Revolutional, LLCTechnical Support Analyst (Tier II)Mclean, VA$75,000–$95,000 / yearWe apply modern capabilities, including AI/ML, cloud, cybersecurity, and IT modernization to solve complex challenges, enable faster and more secure operations, and drive measurable mission outcomes. We are redefining how federal technology gets built and delivered by operating with a product mindset, prioritizing speed, ownership, and execution over bureaucracy.
Momentum Systems Support Specialist (On-Site) CGI IncMomentum Systems Support Specialist (On-Site)Arlington, VAHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
Lead Technical Support Analyst Fannie Mae CorpLead Technical Support AnalystReston, VAThe ideal candidate brings strong technical troubleshooting skills, broad knowledge across multiple technology domains, and the ability to operate effectively in a customer-facing support environment. You will troubleshoot a wide range of complex issues across endpoint platforms, enterprise applications, connectivity, development tools, security technologies, peripherals, and collaboration platforms.
NewSenior Computer User Support Specialist Empower AI Inc.Senior Computer User Support SpecialistWASHINGTON, Washington, DC.Full timeThe Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time-sensitive needs of customers, including Very Important Persons (VIPs) and executives, and provide prompt referrals and escalations to an appropriate IT support service option. The EITSD is the centralized POC for GSA end users and customers to report incidents, submit requests, seek advice, and register complaints about GSA’s IT infrastructure, applications, and programs supported in the environment.
Deskside Support Technician Science Applications International CorpDeskside Support TechnicianWashington, DC$40,001–$80,000 / yearOnsite 5 days a week in Wash D.C. Provide deskside support and troubleshooting for laptops, desktops, mobile devices, printers, peripherals, and workstation equipment. This role supports end users with workstation hardware, software, and enterprise platforms, including specialized support for executive leadership requiring white-glove service.
Computer Support Analyst Leidos Holdings IncComputer Support AnalystReston, VA$52,000–$94,000 / yearThe candidate should be a proactive team player with strong communication, management, analytical, and problem-solving skills; proven ability to thrive in environments that constantly embrace new technologies. For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
User Support Specialist SercoUser Support SpecialistAnnapolis, MDThe Army PPB BOS program is seeking a User Support Specialist to provide Tier 1 user support for PPB BOS applications, ensuring end users can effectively access and use cPROBE applications and analytical tools. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
Computer Support Specialist Leidos Holdings IncComputer Support SpecialistSuitland, MD$52,000–$94,000 / yearAdditional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Call Center Support ASP Web SolutionsCall Center SupportWashington, DCPerform in a call center that assists House offices in installing and using House supported software, including messaging client software, word processors, web browsers, and anti-virus software. Seeking candidates to provide on-site Call Center support for a range of software and hardware issues; to include applications, mobile devices, remote assistance, PC and Mac workstations, and printers.
NewUser Support Representative (Sunday - Thursday) Williams & Connolly LLPUser Support Representative (Sunday - Thursday)Washington, DCWilliams & Connolly LLP is seeking an outgoing, service-oriented User Support Representative (Help Desk) to provide technical support to the firm''s end users on a variety of issues. The position also requires additional after-hours support as needed.
Lifecycle Support Analyst Leidos Holdings Inc.Lifecycle Support AnalystAnnapolis Junction, MD$82,550–$149,225 / yearLeidos is looking for a self-motivated Lifecycle Support Analyst to join a high performing Agile team using the Scaled Agile Framework (SAFe) methodology on a program that provides system engineering, development, test, integration, and operational support to a large, fast-paced program, and is infusing new technology and adding advanced capabilities while continuing to support an on-going operational system. The selected individual will work with various technical teams to support a large, complex hardware/software system consisting of multiple geographically distributed systems and diverse configurations within a multifaceted network environment.
Customer Support Liaison Chenega CorporationCustomer Support LiaisonWashington, DCEagle One Solutions, Inc., a Chenega Professional Services' company, is looking for a Customer Support Liaison who serves as a customer-focused technical representative responsible for coordinating support services between end users, technical teams, vendors, and organizational stakeholders. This position ensures effective communication, timely issue resolution, service delivery excellence, and a positive customer experience across enterprise applications, infrastructure services, and technology platforms.
IT Technician Saronic Technologies IncIT TechnicianArlington, VASaronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms. Provide support for hardware, software, and network issues, including desktops, laptops, servers, printers, and mobile devices.
IT SPECIALIST (INFOSEC) United States ArmyIT SPECIALIST (INFOSEC)Washington, DC$114,695–$156,753 / yearFor each relevant work experience, make sure you include the employers name, job title, start and end dates (include month and year), for qualifications purposes, the number of hours worked per week, and a brief description that show you can perform the tasks at the required level listed in the job announcement. Assesses threats and risks up to TS/SCI; designs and implements defense-in-depth countermeasures, intrusion prevention, and mitigations to safeguard networks against unauthorized access, espionage, and compromise.
H-TAP VIP Tier 1 Desktop Support StratAcuity Staffing Partners IncH-TAP VIP Tier 1 Desktop SupportWashington, DCIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.